Intelex Reviews

4 Ratings
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Score 7.5 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
Score 8 out of 10
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We use Intelex for DWQMS document control, legal and other requirements, findings application, etc.
  • Document control.
  • Findings application.
  • Document control: When we search for a document, only the title of the lowest folder is visibly associated with the document. It doesn't help when you don't know the parent folders. It will be nice if the search function can be more user-friendly.
Document review and approval processes are too complicated. It is like you went through a set of doors to complete the task, but back up through a different path, some times more steps.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Intelex Quality Management System is used by our US based employees at this time. We utilize the Document Control, Training Management, and Management of Change applications. The audit trails are very useful. However, the user interface has required some training and time for users to feel comfortable with the system.
  • The Document Control application has a lot of rigidity that is a benefit. The audit trails are easy to access. The approval flows are automated and the notifications allow for effective communication of what tasks have been assigned.
  • The My Tasks area is a fantastic tool that allows users to quickly see what they are required to do.
  • Intelex is a cloud-based system that allows work-wide access.
  • The document search ability is very helpful to our users. It is easy and quick to locate document.
  • When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
  • Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
  • Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.
I would caution colleagues to make sure the system does what they need it to do and get it all in writing.
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About Intelex

Intelex’s Environment, Health, Safety and Quality (EHSQ) applications are used to effectively manage all aspects of an organization’s quality program, as well as track safety data, and manage sustainability. It is designed to help manage, track and report quality-related metrics in real-time, comply with regulations and standards such as ISO 9001, and drive improvement.

Functionality includes supplier management, audits and inspection management, compliance, and document and training management.

Intelex Technical Details

Operating Systems: Unspecified
Mobile Application:No