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Intellum

Intellum

Overview

What is Intellum?

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users…

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Recent Reviews

TrustRadius Insights

Intellum has proven to be a valuable asset for various organizations, addressing their diverse training and learning needs. A global …
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Tolerable

7 out of 10
September 21, 2021
Incentivized
Intellum is our LMS. We at hc1 provide a broad range of Healthcare Solutions, and our clients have direct access to the LMS (Intellum) …
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GDPH Intellum Review

9 out of 10
September 10, 2021
Incentivized
We use Intellum to deploy learning throughout the state of Georgia to Public Health employees. This platform has allowed us to rethink how …
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Intellum Review

3 out of 10
April 20, 2021
Incentivized
Exceed Learning Management system is used across the whole organization to track staff training and running reports. E-trainings are also …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Learning administration (26)
    9.4
    94%
  • Learning reporting & analytics (27)
    9.4
    94%
  • Course catalog or library (26)
    8.9
    89%
  • Progress tracking & certifications (27)
    8.8
    88%
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Pricing

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N/A
Unavailable

What is Intellum?

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments,…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Intellum Platform Demo: Community, Reputation-Based Gamification

YouTube

Intellum Platform Demo: Homepage and Catalog, Course Creation, Events, Social

YouTube
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8.9
Avg 8.2
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Product Details

What is Intellum?

A Solution to Educate Customers, Partners, and Employees


Intellum provides companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with a solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.


Backed by a team of learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, and boasting a data-driven approach based on 20+ years of industry experience, Intellum's solutions help organizations improve product utilization and customer retention.


Intellum Platform
The learning management system includes tools to create, present, manage, track, and improve engaging and personalized educational experiences at scale, with support for all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, an API, and out-of-the-box integrations.

Intellum Social
A social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.

Intellum Insights
Provides data used to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard data dashboards.

Intellum E-commerce
Provides an in-platform customer experience for monetizing high-value activities, courses, and certifications.

Intellum Evolve

Used to create interactive, responsive, and HTML5 eLearning content with advanced content creation tools and controls and in-platform play and launch capabilities.


Intellum Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Intellum Screenshots

Screenshot of Intellum: The Last Learning Platform You'll Ever NeedScreenshot of The Intellum Platform can be used to create, deploy, manage, track, and improve scalable education initiatives that evolve with growth.Screenshot of The Intellum Platform offers a modern interface and global search to create modern eLearning content.Screenshot of Gamified learning challenges learners to grow their skill set, boost their reputation, and master new topics.Screenshot of Prove program success with customizable and out-of-the-box reporting.Screenshot of Intellum provides tools to implement and measure secure end-to-end certifications – whether high or low stakes, from basic to legally-defensible programs.Screenshot of Intellum Social is a social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.Screenshot of Intellum Insights provides data to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through data dashboards.Screenshot of Intellum E-commerce provides an in-platform customer experience for monetizing high-value activities, courses, and certifications.Screenshot of Intellum Evolve is used to create HTML5 eLearning content, interactive educational experiences, and simulations delivered inline across every device and browser.Screenshot of Publish Evolve content in real-time to the Intellum Platform without having to export and import files. Create, edit, and sync Evolve courses from inside Intellum without ever leaving the platform.

Cloud Sync, for the Evolve and the Intellum Platform, ensures learners’ content is always up to date, everywhere they need it.Screenshot of Evolve can be used to build course outlines and manage settings, navigate and edit all page properties, and preview a course in one view.Screenshot of Categorization and management of an expanding Evolve course library.  Courses are made once but work on all devices, in all sizes.Screenshot of In-Evolve indicators, to identify which components and extensions can be used to create courses fully compliant to WCAG 2.1 AA standards.Screenshot of Intellum + Evolve is a solution that allows users to launch and play eLearning courses from inside the platform without forcing the user to open a separate tab in the browser.
‍
This offers the interactivity and tracking associated with traditional eLearning courseware without the headaches. Goodbye, SCORM.

Intellum Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Europe
Supported LanguagesArabic, Australian English, Bengali, British English, Bulgarian, Burmese, Canadian English, Chinese (Simplified), Chinese (Traditional - Taiwan), Croatian, Czech, Danish, Dutch, Estonian, English, Finnish, French, French Canadian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malay, Marathi, Mongolian, Norwegian, Polish, Portuguese (Brasil), Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Sinhala, Slovak, Slovenian, Spanish, Spanish (Latin America), Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Ukrainian

Frequently Asked Questions

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments, quizzes and NPS surveys directly inside Intellum. The vendor states its Open Asset approach allows users to make any file, document, presentation, link or video a trackable, reportable learning activity.

Reviewers rate Social learning highest, with a score of 9.9.

The most common users of Intellum are from Enterprises (1,001+ employees).

Intellum Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intellum has proven to be a valuable asset for various organizations, addressing their diverse training and learning needs. A global healthcare company, for example, has successfully utilized Intellum to schedule and track in-person training sessions and deliver online content. They appreciate the platform's ability to customize training materials for their employees, creating a personalized learning experience. Additionally, Intellum serves as a centralized learning management system for employee, partner, and user education, helping the company expand its customer audience and internal teams worldwide.

Another notable use case is seen with Phi Delta Theta University Online Education platform. Intellum is the premier choice for all members and volunteers, offering tools for creating, presenting, managing, and tracking customized learning experiences. This has empowered users to level up their skills and achieve desired outcomes effectively.

In addition to these examples, organizations across different industries have found value in using Intellum. From healthcare solutions providers to marketing departments and franchise organizations, they rely on Intellum's customizable features to develop high-quality content that simplifies processes and delivers training efficiently. Whether it's brand and culture training, new product training, or onboarding elements, Intellum offers an intuitive learning experience for staff members, customers, volunteers, and other target audiences.

Furthermore, Intellum has been implemented organization-wide as an internal e-learning platform by several companies. It helps track staff training, manage e-trainings, provide access to LMS for clients and internal onboarding processes. Additionally, Intellum serves as a valuable tool for patient education programs in healthcare settings and supports state-level training initiatives by deploying learning throughout different regions.

Overall, Intellum has become an essential solution for organizations seeking to enhance their training programs and deliver educational content seamlessly across various channels. It enables them to achieve their business goals by providing user-friendly tools that support customization, tracking progress, and improving overall learning outcomes.

User-Friendly User Management: Many users have found the user management feature of the Intellum platform to be easy to use, allowing them to effectively manage their learners. Some users appreciated its seamless integration with LinkedIn Learning content, enhancing the learning experience.

Dynamic Content Creation: The dynamic content creation feature has received praise from users for its simplicity and effectiveness in creating engaging modules. Users appreciate the intuitive interface, which makes it easy to create and customize content according to their specific needs.

Frequent Updates and Enhancements: Several reviewers have highlighted the regular updates and enhancements made to the Exceed LMS platform. This commitment by Intellum ensures that the learning experience remains current and relevant, meeting the evolving needs of users.

Lack of Automation: Users have expressed frustration with the lack of automation in unenrolling associates who leave the company from classes and online content. This manual process is time-consuming and inconvenient for users.

Limited Support Options: Some users would appreciate the option to speak with a live person for support instead of relying solely on email communication. The absence of immediate assistance can be frustrating when encountering issues or needing clarification.

Challenging Reporting Functionality: Users find reporting unreliable and requiring a lot of manipulation to obtain sufficient information. This lack of clarity and efficiency in generating reports hinders their ability to analyze data effectively.

Users frequently recommend utilizing Intellum's reporting feature, as they describe it as extraordinary and essential for managing training and content. They highlight its ability to provide in-depth insights and analytics.

Another common recommendation is to take advantage of Intellum's help system and customer success manager for onboarding and ongoing support. Users emphasize the effectiveness of these resources in navigating the platform and maximizing its features.

In addition, users suggest conducting thorough research and ensuring knowledgeable administrators are in place to implement and maintain Intellum successfully. This is seen as crucial for a smooth and efficient integration of the platform into an organization's training workflow.

Overall, reviewers highly recommend Intellum due to its outstanding customer support. They assert that the prompt and helpful assistance provided by the Intellum team sets it apart from other learning management systems.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Intellum is being used by our patient education teams to create a training program for patients.
  • Flexible design.
  • Simplicity of use for students.
  • Ability to create content for different learning groups.
  • Simplicity for admin management.
  • Improved reporting with Evolve authoring integration.
  • More flexibility for admin privileges.
Intellum is a great platform to create engaging and easy to navigate content for learners. The ability to create different learning environments and pathways for various learning groups is very useful to cater to learners with different backgrounds.
Learning Management (11)
59.09090909090909%
5.9
Course authoring
80%
8.0
Course catalog or library
90%
9.0
Player/Portal
70%
7.0
Learning content
80%
8.0
Mobile friendly
90%
9.0
Progress tracking & certifications
70%
7.0
Assignments
N/A
N/A
Compliance management
N/A
N/A
Learning administration
90%
9.0
Learning reporting & analytics
80%
8.0
Social learning
N/A
N/A
  • Learner engagement.
  • Compliance/reporting efficiencies.
Our customer service manager is very responsive and has gone above and beyond working with us on options for an issue that we encountered in our process of allowing clinical staff to access a clean and printable transcript of patient/student records.
3300
Field teammates who are using the platform to train patients on peritoneal dialysis training.
20
Content creators, project coordinators, Intellum/Evolve SMEs to build and update content, Intellum SME to assist with questions and user issues, IT teammates to build and manage API for users.
  • patient education
  • reporting
  • patient training
  • Set up different user levels for teammates and patients
  • Reporting directly through Evolve
  • Additional education programs for patients
  • Training for teammates
Most of our needs are met with this platform currently and the customer service has been excellent.
Not Sure
  • Product Features
  • Product Usability
N/A - I was not involved in selection/contracting process.
N/A - not involved
  • Implemented in-house
Yes
We had a pilot period, followed by a gradual rollout to various regions as we launched to scale.
Change management was a major issue with the implementation
There was a lot of coordination for user registration and reporting that was off due to miscommunication/turnover on our end. Intellum was helpful in getting us back on track with go-live and training.
  • IT miscommunication for registration and SSO
  • timing
Very satisfied with the support we received from our CSM and team.
N/A - not involved in purchasing and contracting process
Yes
Yes, the site was down. I received an immediate response and explanation, as well as a resolution, promptly.
The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have.
  • It is very simple to create and publish content.
  • It is easy to manage and track users.
  • The reporting functions are simple, straightforward, and very useful.
  • Updating and organizing different topic rows.
  • Getting used to where various editing functionality lives on the site.
  • Figuring out how to edit homepages.
Yes
Works well. Our patients access Intellum primarily through iPad.
It is very easy to use and intuitive for the most part.
September 10, 2021

GDPH Intellum Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Intellum to deploy learning throughout the state of Georgia to Public Health employees. This platform has allowed us to rethink how we train, where we train, and the accessibility to training.
  • Easy navigation
  • Intuitive
  • Content creation
  • Customizable certificates or ability to upload certificates to activities.
  • Reporting function directly from activity.
Intellum is well suited in all of the areas in which I use the platform. There could be a need to have files actually populate inline inside the activity instead of the user needing to download to view the file. Perhaps a preview window of the uploaded document.
Learning Management (11)
85.45454545454545%
8.5
Course authoring
80%
8.0
Course catalog or library
100%
10.0
Player/Portal
80%
8.0
Learning content
80%
8.0
Mobile friendly
80%
8.0
Progress tracking & certifications
90%
9.0
Assignments
80%
8.0
Compliance management
100%
10.0
Learning administration
90%
9.0
Learning reporting & analytics
80%
8.0
Social learning
80%
8.0
  • Learner engagement has seen a huge improvement.
Always! No, seriously, anytime I have an issue, I never have to wait until the next day for a response.
7462
3
  • Content delivery
  • Professional development
  • Continuing education
  • Class registration
  • Online learning
  • Onboarding
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