Name: Intelocate
Author: Intelocate

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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Intelocate is a highly customizable operations platform designed to optimize task management, issue reporting, resolution, and communications for businesses. According to the vendor, Intelocate caters to professionals and industries such as telecommunications, retail, property management, security, and professional services.

## Key Features

**Task Management**: According to the vendor, Intelocate allows users to effortlessly design and assign tasks to individuals, teams, locations, or the entire organization. Users can customize task templates, set due dates, priorities, and dependencies, and track task progress in real-time.

**Issue Reporting**: Intelocate offers the ability to create custom categories to monitor and track issues. The vendor states that issues are automatically assigned to relevant departments or personnel based on predefined rules. Users can also attach photos, videos, and documents to issue tickets and receive notifications for new submissions to track resolution progress.

**Communications**: The vendor emphasizes that Intelocate provides seamless communication with team members and stakeholders within the platform. All correspondence is logged in the respective task or issue ticket for transparency. Users can collaborate on tasks and issues through comments and @mentions and stay connected on-the-go with the mobile application.

**SLA Automation**: Intelocate allows users to add agreed ticket timelines for assignments with SLAs. The vendor explains that users can configure automations to flag tasks as overdue if the timeline is exceeded. Notifications for overdue tasks are received, and SLA performance can be monitored through reports and analytics.

**Assign Users to Categories**: According to the vendor, Intelocate enables users to assign viewers or approvers to specific categories. Viewers receive notifications for submitted tickets and can track their progress. Approvers must verify tasks before marking them complete, ensuring accountability and compliance.

**Integrations**: Intelocate offers a flexible API for seamless integration with other systems. The vendor highlights that users can pull data into Intelocate or push data from Intelocate to other platforms. Single sign-on (SSO) functionality can be enabled using providers like Azure AD or Okta, enabling streamlined data management and consolidation across systems.

Priority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.

Basic

Bolste

Intelocate

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software helps teams plan, coordinate, and execute projects using methods like Agile or Waterfall. Key features include task scheduling, budgeting, and collaboration. Advanced tools offer portfolio-level insights to align projects with business goals. Explore scalable solutions that streamline workflows and improve accountability, with comparisons based on verified user reviews, ratings, and core features.

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

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What is Intelocate?