Name: Intento
Author: Intento

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Development

Higher Education

K-12 Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

File Sharing

Smart Spaces

Streaming Analytics

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Cost Management

Cloud Storage

Data Preparation

Debugging

Edge Computing

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Managed Hosting

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Monitoring

Network Performance Monitoring

Packet Analyzer

Runtime Application Self-Protection

Secure Web Gateway

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Community

Content Experience

Content Management

Creative Collaboration

Customer Journey Mapping

Digital Asset Management

Email Marketing

Marketing Automation

Online Proofing

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Social Media Marketing

Survey & Forms Building

Video

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Content Management

Sales

Chiropractic

Civil Engineering

ID Card

Moving Software

Nonprofit Fundraising

Oil and Gas

Tax Practice Management

Vertical-Specific

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Intento is a machine translation and multilingual Generative AI platform developed by Intento, Inc. It is designed to offer tailored language experiences for global businesses, supporting over 650 languages. The platform caters to companies of all sizes, including small businesses and large enterprises, and is utilized by professionals in various industries such as localization, customer support, employee experience, content creation, translation, and e-commerce platforms.

**Language Hub for Localization**: Intento's Language Hub for Localization combines Machine Translation with source quality improvement and automatic post-editing based on Generative AI. It supports over 650 languages and works seamlessly with more than 15 Translation Management Systems (TMS).

**Language Hub for Customer Experience**: The Language Hub for Customer Experience enables real-time machine translation for chats and tickets, allowing customer support teams to provide assistance in customers' native languages. It also facilitates on-the-fly translation of knowledge bases and community forums, empowering global self-service. Translations can be customized based on customer data for a personalized language experience.

**Language Hub for Employee Experience**: Intento's Language Hub for Employee Experience ensures inclusive communication within global teams by translating documents, support tickets, and enterprise apps. It integrates with popular tools like Atlassian, Microsoft, ServiceNow, Zendesk, and more, serving as a translation portal. The hub supports real-time, inclusive translation for all employees.

**Enterprise GenAI Portal**: The Enterprise GenAI Portal enhances team productivity with GenAI-based automatic language skills such as tone of voice and summarization. Users can select the appropriate Generative AI model for each task and combine it with Machine Translation for non-English content. The portal offers a pay-as-you-go pricing model and supports various pre-trained models, including Anthropic Claude, OpenAI, Azure GPT, and Google PaLM, as well as custom models.

**MT Evaluation**: Intento's MT Evaluation feature allows customized evaluation of AI models to identify the best-fit option for specific content needs. It offers configured workflows for evaluating and improving machine translation models, providing actionable recommendations based on model strengths and weaknesses.

**MT Maintenance**: Intento's MT Maintenance feature helps maintain and improve machine translation engines over time. It allows users to update glossaries and models to ensure translation quality and consistency. The feature also provides monitoring and optimization tools for machine translation performance.

**Intento API integration**: The Intento API integration seamlessly connects users to a curated array of machine translation (MT) engines and models through a straightforward API. It enables users to access multiple MT providers and deploy the best-fit models for their specific language pairs and content types. The API integration allows for easy integration of MT capabilities into existing software systems and workflows.

**Real-time translation of user-generated content**: Intento's MT program enables real-time translation of user-generated content such as reviews and comments, ensuring timely delivery of translations. When native language reviews are unavailable, reviews from other languages are translated on the fly to maintain relevance and accessibility.

**Language detect feature**: Intento implements a language detect feature that automatically identifies the language of a text without the need for manual language specification. This feature streamlines the translation process by eliminating the need to identify the original language manually.

**Wide range of language pairs**: Intento provides access to a curated selection of machine translation engines that support a wide range of language pairs. Users can choose from over 60 language pairs, allowing them to effectively translate content in various languages and target global markets.

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What is Intento?