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Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter …
Overview
What is Intergy EHR?
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates…
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Popular Features
- Charting / document management (25)7.474%
- Role-based permission levels (25)7.474%
- Customization (25)7.272%
- Templates (24)7.070%
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What is Intergy EHR?
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that…
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Intergy EHR?
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows.
The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency.
Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations.
In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality.
This initiative presents an example of how Greenway aims to fuel success by delivering the technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.
Intergy EHR Features
Billing and Claims Management Features
- Supported: Real-time eligibility verification
- Supported: Coding
- Supported: Claims management
- Supported: Claim scrubbing
- Supported: Electronic Claim Submission
- Supported: Automated Claim Tracking
- Supported: Patient billing
- Supported: Payment Processing
- Supported: Electronic Bill Pay
- Supported: Online Bill Pay
- Supported: Create Patient Statements
- Supported: Mail or Email Patient Statements
- Supported: Automated Alerts for Overdue Claims
- Supported: Superbill Generation
- Supported: Denial / Underpayment Management
- Supported: Patient Payment Histories
- Supported: Electronic Remittance Advice
- Supported: Streamlined Data Entry
- Supported: HIPAA Compliance
- Supported: Credit Card Processing
- Supported: Clearinghouse Integration
- Supported: Accounting Integration
- Supported: Reporting
- Supported: Financial Reporting
- Supported: Revenue Cycle Management
- Supported: Integration with EMR/EHR
Patient Scheduling Features
- Supported: Drag-and-drop Scheduling
- Supported: Facility Scheduling
- Supported: Physician Scheduling
- Supported: Rule-based scheduling
- Supported: Automated patient check-in
- Supported: Automated appointment reminders
- Supported: Multi-location support
- Supported: ZocDoc Integration
- Supported: Calendar interface
Electronic Medical Records Features
- Supported: Charting / document management
- Supported: Templates
- Supported: E-prescribing
- Supported: SOAP Notes
- Supported: E&M Coding Advice
- Supported: Lab and Imaging Integration
- Supported: Fax integration
- Supported: Device Integration
- Supported: Patient portal
- Supported: Mobile/tablet support
- Supported: Speech recognition
- Supported: Dragon Integration
- Supported: Integration with other EMR and PM systems
- Supported: Ability to Coordinate Care with Specialists
- Supported: Ability to Share Information with Different Doctors
- Supported: Meaningful Use Certified
- Supported: ONC-ATCB Certified
- Supported: Customization
- Supported: Handwriting Recognition
- Supported: Billing System Integration
- Supported: Standard Chart Templates
- Supported: Custom Medical Forms
- Supported: Custom Macro Buttons
- Supported: Custom Fields
- Supported: Drawing Tools (Diagnostic Images)
- Supported: Patient Flags
- Supported: Workflow automation
- Supported: Ability to Take Action from Patient Record
Medical Security and Privacy Features
- Supported: Role-based permission levels
- Supported: Password Policies
- Supported: Login Regulations
- Supported: Session Backlog
- Supported: Audit and Log Reports
- Supported: Data backups and redundancy
- Supported: HIPAA compliance
- Supported: Local mode / networking failsafe
Workflow and Scale Features
- Supported: Task tracking
- Supported: Referrals
- Supported: Specialty-specific workflows
- Supported: Master Patient Index
- Supported: Insurance Profiles
- Supported: Multi-office / multi-physician capabilities
Intergy EHR Screenshots
Intergy EHR Video
Intergy EHR Competitors
Intergy EHR Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Frequently Asked Questions
Reviewers rate Multi-location support and Calendar interface highest, with a score of 7.6.
The most common users of Intergy EHR are from Small Businesses (1-50 employees).
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Reviews and Ratings
(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter note charting, electronic prescriptions, electronic lab orders, and orders/referrals tracking, the software streamlines their workflow and enhances patient care. Users have praised its ability to help them recognize patient needs for preventive care, annual labs, and screenings without having to search through extensive chart notes. The flexibility of Intergy EHR is another standout feature, as it can handle different specialties and scenarios effectively. The scheduling module and chart tabs offer simplicity and visibility, ensuring smooth operations.
Over 100 practices have successfully migrated to and implemented Greenway Intergy EHR along with practice management software. The system allows physicians and users to tailor their workflow and operations according to their work style while providing the system administrator with control and visibility over organizational preferences and tools. The years of product development and responsive support team lend credibility to the software's performance. In addition to medical providers, Intergy EHR is also used by a medical billing company for practice management, MIPS reporting, business metrics, and patient account accounting. It serves as a clinical solution for providers and maintains patient records across the entire organization.
The versatility of Intergy EHR is evident in its application across different healthcare facilities. For instance, a dental clinic relies on the software for patient check-ins and billing. It can be specialized to each user's needs, particularly providers who appreciate its adaptability. In a broader healthcare context, Intergy EHR serves as the main source of operation for a facility, handling everything from scheduling to billing. This ensures continuity of care for patients as their records are readily available in all locations. Integration with other systems like the patient portal and fax system further enhances its functionality. Overall, Intergy EHR proves indispensable in daily operations by simplifying tasks such as scheduling, billing, check-in, note completion, benefits verification, collections, and messaging.
Attribute Ratings
Reviews
(1-21 of 21)Companies can't remove reviews or game the system. Here's why
February 19, 2022
Great product with great support!
I do really like the easy-to-navigate design of Intergy. I also love the support tickets and the really quick responses. I also, again, love the customizable features each user can set to benefit them specifically. This has been really helpful to set up and onboard our new providers.
November 19, 2021
Intergy is an okay EHR
August 31, 2021
New to Intergy EHR
The office already has Intergy in place when I was hired. I found this software extremely easy to relate to and move around in.
August 04, 2021
Very user friendly
Intergy EHR is much more efficient and user friendly.
August 04, 2021
Intergy EHR
Not applicable
August 04, 2021
Intergy EHR
Score 7 out of 10
Vetted Review
Verified User
We used Practice Partners in the past. They were no longer updating their products. Intergy is always looking for ways and feedback for improvements.
Score 8 out of 10
Vetted Review
Verified User
Other systems we have reviewed had some fancier features, but lacked the reporting needs of practices we have worked with. Being able to dig into all of the financial and clinical data to a very deep level was what made Intergy the best choice. The financial flexibility could not be matched with either of the other systems.
January 15, 2020
Greenway Intergy EHR Review
Score 8 out of 10
Vetted Review
Verified User
My doctors liked Intergy better. Athena is great for the front staff and the nurses. In Intergy, those staff members have more to do, and it's less automated. That being said, I would rather the doctors be happy and the staff do more tasks.
November 26, 2019
Intergy helps my business grow
November 02, 2019
Years of refinement with robust support
Score 9 out of 10
Vetted Review
Verified User
One of the most compelling features of Athena, in my opinion, is the investment and commitment to pushing boundaries with product development. This presents a downfall, however, in that constant changes to the software can frustrate users and waste time relearning the platform. Also, there is an inherent risk in overlooking core infrastructure and features that Intergy has built over time.
April 18, 2017
Waiting for our contract to end
Score 1 out of 10
Vetted Review
Verified User
- Misys
Different ballgame - can't compare
December 23, 2015
Intergy EHR for CHC's & County Health Departments - Best Choice
The best in class for Community Health Centers needs.
November 11, 2015
Scheduling is easy, Reporting is not.
- athenaCollector,athenaClinicals
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
February 20, 2015
Intergy Review
Allscripts is a good product, but Intergy's on-premises\ solution was a better fit for us due to security and oversight.
February 20, 2015
Intergy Software from an Accounting Viewpoint
I did not have other products to choose from.
February 20, 2015
Intergy EHR Review
I was not the business owner, so I cannot comment on why this EHR system was selected over others unfortunately.
February 17, 2015
Greenway - almost there but still needs some help
- NextGen Healthcare Practice Management
Some features are the same and some are little easier to use.
- Medical Manager
Medical Manager as a product was tried and true. It did not provide an easy interface. When a user who is not tech savvy started to use it was a big learning curve. One thing about Intergy was that it has a more intuitive interface, you get to use the mouse and make selections which was really failing in Medical Manager.
February 12, 2015
Intergy EHR: A Clinical Management Perspective
- AthenaOne
As a clinic, we briefly looked at switching to the Athena suite, but ultimately decided against it because of the relationship we have with our billing department. While Athena, from the surface, appears to be a no-brainer, as a clinic we were not ready to take on the whole billing process. Athena may look nicer and appear more robust, but Intergy has all of the same features, you may just need to activate them. We decided to stay with Intergy because switching EHRs can be a huge undertaking and ultimately, Intergy was able to provide all of the same things Athena was offering, including interfaces, a dashboard and patient portals.
February 11, 2015
Inter-yay!
I am not the office manager so I cannot tell why she chose to use Intergy EHR. I personally like Intergy EHR because it allows me to use it with Intergy EMR and track patients very fast and it saves the office a lot of time. If something goes wrong, someone can just call customer service and they are glad to help.
February 10, 2015
Intergy EHR
- Epic
Intergy was already selected when I became employed with the office. I much prefer EPIC, but I also realize EPIC is geared towards a much larger facility then what we have.