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Intergy EHR

Intergy EHR

Overview

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates…

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Recent Reviews

TrustRadius Insights

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter …
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Intergy is an okay EHR

7 out of 10
November 19, 2021
Incentivized
We are using Intergy EHR across our organization. From scheduling a patient for an appointment all the way to sending billing. Intergy EHR …
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Intergy EHR

7 out of 10
August 04, 2021
We are a healthcare facility that uses Intergy throughout the organization. This product can be extremely powerful if used appropriately. …
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Popular Features

View all 27 features
  • Charting / document management (25)
    7.4
    74%
  • Role-based permission levels (25)
    7.4
    74%
  • Customization (25)
    7.2
    72%
  • Templates (24)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

6.5
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

7
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

6.9
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

7.4
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

6.5
Avg 7.8
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Product Details

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows.

The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency.

Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations.

In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality.

This initiative presents an example of how Greenway aims to fuel success by delivering the technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Intergy EHR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Claim scrubbing
  • Supported: Electronic Claim Submission
  • Supported: Automated Claim Tracking
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Electronic Bill Pay
  • Supported: Online Bill Pay
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Automated Alerts for Overdue Claims
  • Supported: Superbill Generation
  • Supported: Denial / Underpayment Management
  • Supported: Patient Payment Histories
  • Supported: Electronic Remittance Advice
  • Supported: Streamlined Data Entry
  • Supported: HIPAA Compliance
  • Supported: Credit Card Processing
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Drag-and-drop Scheduling
  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Rule-based scheduling
  • Supported: Automated patient check-in
  • Supported: Automated appointment reminders
  • Supported: Multi-location support
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: SOAP Notes
  • Supported: E&M Coding Advice
  • Supported: Lab and Imaging Integration
  • Supported: Fax integration
  • Supported: Device Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Speech recognition
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Ability to Coordinate Care with Specialists
  • Supported: Ability to Share Information with Different Doctors
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Billing System Integration
  • Supported: Standard Chart Templates
  • Supported: Custom Medical Forms
  • Supported: Custom Macro Buttons
  • Supported: Custom Fields
  • Supported: Drawing Tools (Diagnostic Images)
  • Supported: Patient Flags
  • Supported: Workflow automation
  • Supported: Ability to Take Action from Patient Record

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: Password Policies
  • Supported: Login Regulations
  • Supported: Session Backlog
  • Supported: Audit and Log Reports
  • Supported: Data backups and redundancy
  • Supported: HIPAA compliance
  • Supported: Local mode / networking failsafe

Workflow and Scale Features

  • Supported: Task tracking
  • Supported: Referrals
  • Supported: Specialty-specific workflows
  • Supported: Master Patient Index
  • Supported: Insurance Profiles
  • Supported: Multi-office / multi-physician capabilities

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chartScreenshot of Patient view of patient portal

Intergy EHR Video

Intergy EHR Integrations

Intergy EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

athenaClinicals, eClinicalWorks, and Veradigm EHR are common alternatives for Intergy EHR.

Reviewers rate Multi-location support and Calendar interface highest, with a score of 7.6.

The most common users of Intergy EHR are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(31)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter note charting, electronic prescriptions, electronic lab orders, and orders/referrals tracking, the software streamlines their workflow and enhances patient care. Users have praised its ability to help them recognize patient needs for preventive care, annual labs, and screenings without having to search through extensive chart notes. The flexibility of Intergy EHR is another standout feature, as it can handle different specialties and scenarios effectively. The scheduling module and chart tabs offer simplicity and visibility, ensuring smooth operations.

Over 100 practices have successfully migrated to and implemented Greenway Intergy EHR along with practice management software. The system allows physicians and users to tailor their workflow and operations according to their work style while providing the system administrator with control and visibility over organizational preferences and tools. The years of product development and responsive support team lend credibility to the software's performance. In addition to medical providers, Intergy EHR is also used by a medical billing company for practice management, MIPS reporting, business metrics, and patient account accounting. It serves as a clinical solution for providers and maintains patient records across the entire organization.

The versatility of Intergy EHR is evident in its application across different healthcare facilities. For instance, a dental clinic relies on the software for patient check-ins and billing. It can be specialized to each user's needs, particularly providers who appreciate its adaptability. In a broader healthcare context, Intergy EHR serves as the main source of operation for a facility, handling everything from scheduling to billing. This ensures continuity of care for patients as their records are readily available in all locations. Integration with other systems like the patient portal and fax system further enhances its functionality. Overall, Intergy EHR proves indispensable in daily operations by simplifying tasks such as scheduling, billing, check-in, note completion, benefits verification, collections, and messaging.

Attribute Ratings

Reviews

(1-25 of 25)
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Score 8 out of 10
Vetted Review
Verified User
I would definitely recommend Intergy EHR, with any system, there are going to be things that a facility would want. Sure it would be great to have the system designed specifically for your own needs, but we know that is not possible. As I stated in previous reviews, if the system could be set up in a somewhat universal fashion, would be great. That can only be possible if you continue to get as much feedback on users' wants and needs to create an all-inclusive list that is similar in functionality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Intergy has worked really well for our team. We have had many scenarios where it has benefited us, including our everyday processes. Vaccine tracking is a slightly more difficult area to focus on. I love the overall ability to customize user preferences, and it has an easy layout to navigate.
November 19, 2021

Intergy is an okay EHR

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Intergy EHR is well suited in the clinic. This would be for smaller clinics. It would not do well in large clinics or a hospital-based location. It is also difficult to use in a specialty clinic - it is geared much more towards General Practice.
August 04, 2021

Intergy EHR

Carla Farrell | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is great for ease of reading the chart but getting the note completed is difficult. It would be great if diagnoses in the charge cart automatically loaded/crossed over to the note.
August 04, 2021

Intergy EHR

Score 7 out of 10
Vetted Review
Verified User
Intergy EHR does many things quite well such as creating professional notes and displays the providers schedules. The top bar should be able to display other schedules rather than just providers.
March 13, 2020

Intergy Review

Suzy Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EHR is well suited to giving you the different ways to document in a patient's chart, but this can also be a difficulty. With several ways to document a patient encounter using favorites, templates, and a form, it makes for a reporting nightmare. If they would limit a few of the available options it would be easier for quality reporting due to a more streamlined approach.
Score 8 out of 10
Vetted Review
Verified User
If you are an office that really has an alternative way to send and receive records, then Intergy EHR is a good system. It leaves lots to be desired that you have to pay an outside company to send and receive records within Intergy. The vaccine record keeping is terrible. I don't even have the staff use that to verify if someone has had vaccines. That being said the ones we administer in the system do go to our state registry, and we can verify what a patient has had from that outside site. It's more simplistic than how Greenway has this in their system. The medications have a tab, and you are able to put in reported meds there. I think they should make that not show up for the doctors as miscellaneous medications can't be sent to the pharmacy. They are strictly for reporting them in the charts.
Score 9 out of 10
Vetted Review
Verified User
Intergy works well for small and large medical practices and groups. I imagine it would be less appropriate for groups with non-traditional care teams like medical practices also offering dental or chiropractic support. (Note, this is my assumption. I have not worked within these settings).
Jenna Higginbotham | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
If you practice in an area that has independent labs (other than Quest & Labcorp) this is not a good EHR for you. The costs are astronomical and implementation is slow to exchange info with local labs. If you work with a lot of documents and need modification capabilities, do NOT buy this EMR. If you need a good business partnership and/or support, this is not a good system for you.
Farren Hurwitz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Needed a system that is scalable and meets all our FQHC requirements. Also a system that was backed by a large organization such as Greenway. Even though we went through no less than 4 ownership changes in my 12 years working with them.
Jensina Massa, CPC-A | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It worked quite well in the dermatology/plastic surgery clinic. In fact, until I moved into the administrative/finance department of this neurosurgery clinic, I had no complaints whatsoever about Intergy. The process for end users is very intuitive and free-flowing. On the management side of things, however, it's difficult to track or prove audit trails.
Matt VanOver | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Just make sure it addresses all your needs as an organization. Intergy was in place when I started working so I didn't have a part in the selection process, but was very happy with the functionality and way it was used for our financial reporting process. Also, make sure you have someone on board that is very familiar with the software and can implement changes, updates, etc, and can interface with software support if a problem arises.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)

Can your system produce customized reports on the fly, is the data real time or lagging?

Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Marcus Shorney | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think practice size is the first thing to consider. A medium size practice where they have full time staff to dedicate to supporting the users is a key. A small office seems like it would be overwhelmed by all the modules and features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I believe for smaller practices, Intergy is a great EHR [solution]. I can imagine that it would be a little cumbersome with many providers and many users. There are other EHRs available that have more options, however, you will pay a premium for those. Vitera is a great option for those practices who are smaller.
February 11, 2015

Inter-yay!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for offices with many employees and with many patients. Our office has been in practice for over 30 years and has seen thousands of patients and Intergy EHR has the ability to hold the information for all those patients with no problem. It is well suited for any medical practice because you can use it to build up your patient database and manage it.
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