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Intergy EHR

Intergy EHR

Overview

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates…

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Recent Reviews

TrustRadius Insights

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter …
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Intergy is an okay EHR

7 out of 10
November 19, 2021
Incentivized
We are using Intergy EHR across our organization. From scheduling a patient for an appointment all the way to sending billing. Intergy EHR …
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Intergy EHR

7 out of 10
August 04, 2021
We are a healthcare facility that uses Intergy throughout the organization. This product can be extremely powerful if used appropriately. …
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Popular Features

View all 27 features
  • Charting / document management (25)
    7.4
    74%
  • Role-based permission levels (25)
    7.4
    74%
  • Customization (25)
    7.2
    72%
  • Templates (24)
    7.0
    70%
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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

6.5
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

7
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

6.9
Avg 7.3

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

7.4
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

6.5
Avg 7.8
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Product Details

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows.

The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency.

Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations.

In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality.

This initiative presents an example of how Greenway aims to fuel success by delivering the technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Intergy EHR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Claim scrubbing
  • Supported: Electronic Claim Submission
  • Supported: Automated Claim Tracking
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Electronic Bill Pay
  • Supported: Online Bill Pay
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Automated Alerts for Overdue Claims
  • Supported: Superbill Generation
  • Supported: Denial / Underpayment Management
  • Supported: Patient Payment Histories
  • Supported: Electronic Remittance Advice
  • Supported: Streamlined Data Entry
  • Supported: HIPAA Compliance
  • Supported: Credit Card Processing
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Drag-and-drop Scheduling
  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Rule-based scheduling
  • Supported: Automated patient check-in
  • Supported: Automated appointment reminders
  • Supported: Multi-location support
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: SOAP Notes
  • Supported: E&M Coding Advice
  • Supported: Lab and Imaging Integration
  • Supported: Fax integration
  • Supported: Device Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Speech recognition
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Ability to Coordinate Care with Specialists
  • Supported: Ability to Share Information with Different Doctors
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Billing System Integration
  • Supported: Standard Chart Templates
  • Supported: Custom Medical Forms
  • Supported: Custom Macro Buttons
  • Supported: Custom Fields
  • Supported: Drawing Tools (Diagnostic Images)
  • Supported: Patient Flags
  • Supported: Workflow automation
  • Supported: Ability to Take Action from Patient Record

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: Password Policies
  • Supported: Login Regulations
  • Supported: Session Backlog
  • Supported: Audit and Log Reports
  • Supported: Data backups and redundancy
  • Supported: HIPAA compliance
  • Supported: Local mode / networking failsafe

Workflow and Scale Features

  • Supported: Task tracking
  • Supported: Referrals
  • Supported: Specialty-specific workflows
  • Supported: Master Patient Index
  • Supported: Insurance Profiles
  • Supported: Multi-office / multi-physician capabilities

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chartScreenshot of Patient view of patient portal

Intergy EHR Video

Intergy EHR Integrations

Intergy EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

athenaClinicals, eClinicalWorks, and Allscripts Professional EHR are common alternatives for Intergy EHR.

Reviewers rate Multi-location support and Calendar interface and HIPAA compliance highest, with a score of 7.6.

The most common users of Intergy EHR are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(31)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter note charting, electronic prescriptions, electronic lab orders, and orders/referrals tracking, the software streamlines their workflow and enhances patient care. Users have praised its ability to help them recognize patient needs for preventive care, annual labs, and screenings without having to search through extensive chart notes. The flexibility of Intergy EHR is another standout feature, as it can handle different specialties and scenarios effectively. The scheduling module and chart tabs offer simplicity and visibility, ensuring smooth operations.

Over 100 practices have successfully migrated to and implemented Greenway Intergy EHR along with practice management software. The system allows physicians and users to tailor their workflow and operations according to their work style while providing the system administrator with control and visibility over organizational preferences and tools. The years of product development and responsive support team lend credibility to the software's performance. In addition to medical providers, Intergy EHR is also used by a medical billing company for practice management, MIPS reporting, business metrics, and patient account accounting. It serves as a clinical solution for providers and maintains patient records across the entire organization.

The versatility of Intergy EHR is evident in its application across different healthcare facilities. For instance, a dental clinic relies on the software for patient check-ins and billing. It can be specialized to each user's needs, particularly providers who appreciate its adaptability. In a broader healthcare context, Intergy EHR serves as the main source of operation for a facility, handling everything from scheduling to billing. This ensures continuity of care for patients as their records are readily available in all locations. Integration with other systems like the patient portal and fax system further enhances its functionality. Overall, Intergy EHR proves indispensable in daily operations by simplifying tasks such as scheduling, billing, check-in, note completion, benefits verification, collections, and messaging.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a healthcare facility that uses Intergy EHR throughout our entire organization. Greenway Intergy has been a wonderful product. The help we get when we run into a problem is always fast and thorough. It can be updated for each specific provider's preference and it continues to have great and beneficial upgrades.
  • Support.
  • Preferences.
  • E-RX.
  • My health record integration.
  • Vaccine Tracking/Ordering.
  • Linking charges to note workflow.
Intergy has worked really well for our team. We have had many scenarios where it has benefited us, including our everyday processes. Vaccine tracking is a slightly more difficult area to focus on. I love the overall ability to customize user preferences, and it has an easy layout to navigate.
  • Integration.
  • Preferences.
  • Support.
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
50%
5.0
Rule-based scheduling
50%
5.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
57%
5.7
Charting / document management
100%
10.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
70%
7.0
Patient portal
70%
7.0
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
80%
8.0
Customization
80%
8.0
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
45%
4.5
Role-based permission levels
90%
9.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
90%
9.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
46.66666666666667%
4.7
Task tracking
N/A
N/A
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
60%
6.0
  • N/A
  • N/A
  • N/A
I do really like the easy-to-navigate design of Intergy. I also love the support tickets and the really quick responses. I also, again, love the customizable features each user can set to benefit them specifically. This has been really helpful to set up and onboard our new providers.
Intergy EHR
Score 8 out of 10
Vetted Review
Verified User
Intergy EHR is used across our whole organization on a daily basis by our medical providers and nursing staff. They use it for electronic encounter note charting, electronic prescriptions, electronic lab orders, orders/referrals tracking, and much more. There are features that have helped our providers recognize patient needs for preventive care, annual labs, screenings, etc. without having to search through chart notes.
  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
  • I personally think the Immunizations feature is hard to use. Some of it you have to build yourself and it would be nice if it was all there from what the CDC recommends for children and adults. The workflow is a little rocky as well- too many clicks just to record an immunization you gave.
  • The OB chart is a feature that really needs some work. It just isn't very user friendly, but I was recently on a focused group call held by Greenway regarding the OB chart. So, they have plans on making this feature better.
  • There has been some issues with UDS reporting (this is for FQHC's) for the past few years. I know they are working to make it better, but it really should be something that is perfected (if they offer the feature- it needs to be correct)
It is a good program for Primary Care and Specialty clinics. It is ok for FQHC's, but there is room for improvement on the UDS reporting.
  • Order/Referral Tracking
  • E/M Calculator
  • Health Reminders
Billing and Claims Management (5)
42%
4.2
Real-time eligibility verification
80%
8.0
Coding
50%
5.0
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
80%
8.0
Patient Scheduling (5)
60%
6.0
Rule-based scheduling
80%
8.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
70%
7.0
Multi-location support
90%
9.0
Calendar interface
60%
6.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
54%
5.4
Charting / document management
70%
7.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
N/A
N/A
Patient portal
70%
7.0
Mobile/tablet support
N/A
N/A
Speech recognition
70%
7.0
Integration with other EMR and PM systems
N/A
N/A
Customization
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
27.5%
2.8
Role-based permission levels
80%
8.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
N/A
N/A
Local mode / networking failsafe
30%
3.0
Workflow and Scale (3)
73.33333333333333%
7.3
Task tracking
80%
8.0
Specialty-specific workflows
70%
7.0
Multi-office / multi-physician capabilities
70%
7.0
  • There are many options for workflow that has made charting and ordering go smoother and faster which has opened up time for providers to see more patients.
Zoom, doxy.me
Michael Popp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our company has helped over 100 practices in the migration to, and use of Greenway Intergy EHR and practice management software. Most of our practices use the software throughout the entire organization. One of the benefits of Intergy is its flexibility to handle many different specialties and scenarios.
  • Easy to use EMR with customized templates, favorites, and workflows.
  • Flexible documentation to work with many provider styles.
  • The best reporting capabilities of any system I have worked with.
  • Could use a face lift with more window and hover features.
  • We have had to use 3rd party for digital signature.
  • Would like to see better integration between practice management and the health record.
Intergy is a robust software and very flexible. It does not excel with Chiropractic specialties or very small practices.
Billing and Claims Management (5)
94%
9.4
Real-time eligibility verification
100%
10.0
Coding
70%
7.0
Claims management
100%
10.0
Patient billing
100%
10.0
Financial Reporting
100%
10.0
Patient Scheduling (5)
62%
6.2
Rule-based scheduling
70%
7.0
Automated patient check-in
50%
5.0
Automated appointment reminders
90%
9.0
Multi-location support
100%
10.0
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
74%
7.4
Charting / document management
100%
10.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
50%
5.0
Patient portal
80%
8.0
Mobile/tablet support
80%
8.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
80%
8.0
Customization
90%
9.0
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
72.5%
7.3
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
90%
9.0
Task tracking
90%
9.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
100%
10.0
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Other systems we have reviewed had some fancier features, but lacked the reporting needs of practices we have worked with. Being able to dig into all of the financial and clinical data to a very deep level was what made Intergy the best choice. The financial flexibility could not be matched with either of the other systems.
We get very fast responses almost every time. On occasion, support needs to be reminded of an open case that needs resolution.
Jenna Higginbotham | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
  • Exporting Records
  • Working with eFax solution to auto-fax correspondence
  • Form building and Utilization of Forms - they created a new version a couple years but they cannot recommend using it yet!
  • Allowing more data entry from within EHR.
  • Images - this needs to be completely revamped, but they cut their imaging support department.
If you practice in an area that has independent labs (other than Quest & Labcorp) this is not a good EHR for you. The costs are astronomical and implementation is slow to exchange info with local labs. If you work with a lot of documents and need modification capabilities, do NOT buy this EMR. If you need a good business partnership and/or support, this is not a good system for you.
Billing and Claims Management (5)
58%
5.8
Real-time eligibility verification
60%
6.0
Coding
10%
1.0
Claims management
80%
8.0
Patient billing
50%
5.0
Financial Reporting
90%
9.0
Patient Scheduling (3)
20%
2.0
Rule-based scheduling
10%
1.0
Automated appointment reminders
40%
4.0
Multi-location support
10%
1.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (7)
35.714285714285715%
3.6
Charting / document management
30%
3.0
Templates
10%
1.0
E-prescribing
90%
9.0
Fax integration
60%
6.0
Patient portal
30%
3.0
Customization
20%
2.0
Workflow automation
10%
1.0
Medical Security and Privacy (3)
53.33333333333333%
5.3
Role-based permission levels
80%
8.0
Data backups and redundancy
30%
3.0
HIPAA compliance
50%
5.0
Workflow and Scale (3)
13.333333333333332%
1.3
Task tracking
20%
2.0
Specialty-specific workflows
10%
1.0
Multi-office / multi-physician capabilities
10%
1.0
  • Misys
Different ballgame - can't compare
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