Intermedia Unite Reviews

3 Ratings
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Score 8.6 out of 100

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November 25, 2020
John Rivers | TrustRadius Reviewer
Score 8 out of 10
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We needed to scale our remote workers quickly, for a fixed fee per user, and be able to downscale at a moments notice without contracts. Intermedia [Unite] was the perfect solution! Great product and service for a phone system for remote workers.
  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
Read John Rivers's full review

What is Intermedia Unite?

All-in-One Cloud Communications for Remote Workers.

Intermedia Unite is a presented by the vendor as a reliable, a cloud-based phone system that helps small businesses lower costs, simplify management, and increase employee productivity. With complimentary mobile and desktop apps Unite users stay connected wherever they go, on virtually any communication device. The vendor offers 100% remote setup, with no hardware required. They further state that Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.

Intermedia Unite Features

Has featureUnlimited Calling
Has featureVideo Calls (Unite Pro & Enterprise)
Has featureBusiness SMS (Unite Pro, Enterprise & Unite With Teams )
Has featureScreen Sharing (Unite Pro & Enterprise)
Has featureSPAM Call blocking/tagging
Has feature911 admin notification
Has featureVoicemail & Voicemail Transcription
Has featureCall recording
Has featureQoS Dashboard
Has featureCall History
Has featureActive Directory
Has featureCall Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
Has featureInbound/Outbound Caller ID
Has featureAuto Attendant
Has featureCall transfer, Call Hold, 3-way calling, Music on hold

Intermedia Unite Screenshots

Intermedia Unite Integrations

Intermedia Unite Competitors

Intermedia Unite Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Unite Pro$27.99per user, per month, plus taxes and fees
Unite Enterprise$32.99per user, per month, plus taxes and fees
Unite With Teams$22.99per user, per month, plus taxes and fees
Unite For Teams$15.99per user, per month, plus taxes and fees

Intermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.

Intermedia Unite Support Options

 Paid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Intermedia Unite Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web

Frequently Asked Questions

What is Intermedia Unite?

Intermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.

Who uses Intermedia Unite?

The most common users of Intermedia Unite are from Small Businesses and the Computer & Network Security industry.