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Intermedia Unite

Intermedia Unite


What is Intermedia Unite?

Intermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.

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Recent Reviews

TrustRadius Insights

Easy to use interface: Many users have praised AnyMeeting for its extremely easy-to-use interface. They appreciate the simplicity and …
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Unite For Teams


per month per user

Unite With Teams


per month per user

Unite Pro


per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Intermedia Unite?

Intermedia Unite is a fully integrated cloud-based unified communications platform for small to medium businesses.

Intermedia Unite combines a phone system, chat, video, screen sharing, file management and conference calling into a seamless experience designed to fit with the business's size, needs, and work style. It provides a customizable, scalable cloud-based services for a business backed by Intermedia's Worry-Free Experience™.

Unite incorporates business communication and collaboration methods and devices into one integrated system. Additionally, Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.

Intermedia Unite Features

  • Supported: Unlimited Calling
  • Supported: Video Calls (Unite Pro & Enterprise)
  • Supported: Business SMS (Unite Pro, Enterprise & Unite With Teams )
  • Supported: Screen Sharing (Unite Pro & Enterprise)
  • Supported: SPAM Call blocking/tagging
  • Supported: 911 admin notification
  • Supported: Voicemail & Voicemail Transcription
  • Supported: Call recording
  • Supported: QoS Dashboard
  • Supported: Call History
  • Supported: Active Directory
  • Supported: Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
  • Supported: Inbound/Outbound Caller ID
  • Supported: Auto Attendant
  • Supported: Call transfer, Call Hold, 3-way calling, Music on hold
  • Supported: Mobile and Desktop Apps

Intermedia Unite Screenshots

Screenshot of The Intermedia Unite Mobile App makes it easier than ever to stay connected and be reachable, wherever you go.Screenshot of The Intermedia Unite Desktop App brings together all your essential collaboration tools together, making teamwork easier than ever.Screenshot of Unite Envision Call Analytics -Actionable insights to help the right people make the right decisions at the right timeScreenshot of AnyMeeting Video Conferencing - Unite includes a built-in video conferencing  platform that allows you to maintain productivity with HD audio and video, screen sharing, and artificial intelligence capabilities on both mobile and desktop devices.

Intermedia Unite Video

Wherever work takes you, a better way to communicate needs to come, too. With Intermedia, a full office communications suite goes wherever you go. Video, voice, chat, email, contact center, productivity apps, and more...all from one provider, on one platform, with one low mont...
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Intermedia Unite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy to use interface: Many users have praised AnyMeeting for its extremely easy-to-use interface. They appreciate the simplicity and intuitiveness of the platform, allowing them to navigate and use the software without any technical skills or extensive learning curve. The user-friendly interface has made it effortless for new presenters to give presentations and join meetings. Convenient meeting scheduling: Users have highlighted the ease of scheduling meetings with AnyMeeting. They find it simple and convenient to set up and schedule meetings, thanks to the platform's intuitive design. Users particularly appreciate the quick meeting setup process, which makes software demos and presentations nearly painless. However, some users mentioned that inviting many attendees at once could be a bit cumbersome. Versatile functionality: AnyMeeting offers a wide range of features that users find helpful in their day-to-day tasks. Features such as screen sharing, video chat, attendance tracking, muting, recording, and easy file sharing are highly valued by reviewers. These features are not only easy to use but also enhance productivity during meetings and webinars. Additionally, users appreciate AnyMeeting's ability to configure webinars for large audiences while still providing a cost-effective solution for their team needs. Overall, users consistently praise AnyMeeting for its user-friendly interface, convenient meeting scheduling capabilities, and versatile functionality that simplifies online collaboration and communication processes.

Confusing User Interface: Many users have expressed frustration with the software's confusing user interface, which hampers their ability to perform tasks efficiently. The lack of intuitive design and navigation options has been a common complaint among reviewers.

Inaccurate Contact Search: Several reviewers have reported issues with the search feature for contact names, citing its inaccuracy as a major drawback. This flaw makes it challenging for users to quickly find and access specific contacts when needed.

Limited Functionality of Softphone: Users have consistently highlighted the softphone's lack of essential features as a significant drawback. The inability to see who is in their queue or park callers creates difficulties in training sessions and collaborative work environments.

Users commonly recommend Intermedia Unite for its reliable communication and the benefits of cloud technology. They suggest seeking assistance with implementation to ensure a smooth transition. One user mentioned the excellent reliability of the platform, while another highlighted the flexibility and scalability it offers. Additionally, reviewers have praised the user-friendly interface and seamless integration with other tools. These recommendations make Intermedia Unite a strong choice for organizations in need of dependable communication solutions with the advantages of cloud technology.

Attribute Ratings


(1-1 of 1)
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John Rivers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
We needed to scale our remote workers quickly, for a fixed fee per user, and be able to downscale at a moments notice without contracts. Intermedia [Unite] was the perfect solution! Great product and service for a phone system for remote workers.
  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
  • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
  • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
  • 8x8 X Series (Formerly Virtual Office), RingCentral and GoToConnect (formerly Jive)
[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
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