Name: InterviewStream Hire
Rating: 6 (2 reviews)
Author: InterviewStream

July 17, 2017

InterviewStream - A solid, reliable, affordable video interview platform for any sized company

Verified User

Manager in Human Resources

Human Resources Company, 10,001+ employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We used InterviewStream across a large global Fortune 500 company to reduce travel costs related to interview travel. By implementing live and recorded video interviews, we were able to reduce travel costs and speed up our time to fill positions. In some of our departments, we used recorded video interviews as the standard first step in our hiring process. This allowed us to eliminate multiple rounds of interviews, freeing up valuable time that our managers were taking to screen candidates.

Pros and Cons

Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
Support. Our customer success person was always available and helpful.

Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
A better database of technical interview questions.

Likelihood to Recommend

I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility.

Return on Investment

We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.

Alternatives Considered

HireVue, GreenJobInterview and Montage

We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.

Other Software Used

SuccessFactors Talent Solutions, ActiveCampaign, Trello

Operating Systems	Unspecified
Mobile Application	No

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