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Intranet Connections

Intranet Connections
Formerly IC Thrive

Overview

What is Intranet Connections?

Intranet Connections (formerly IC Thrive) is built for internal communicators, HR professionals, and marketers in finance, healthcare, and corporate industries. The software keeps all files, internal communications, and sensitive information secure and readily accessible in a single source of truth,…

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Recent Reviews

TrustRadius Insights

IC Source has proven to be a versatile platform that offers a wide range of capabilities and functions for organizations. Users have found …
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Intranet Connections

10 out of 10
November 01, 2018

Intranet Connections is an essential part of our daily operations. I have been the administrator of this system for the last 7 years. This …

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Pricing

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Cloud intranet software

$4

On Premise
per user per month for 500 employees

On premise intranet software

$70

On Premise
Per user, 1 time set up fee for 500 users

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Intranet Connections?

Intranet Connections (formerly IC Thrive) is built for internal communicators, HR professionals, and marketers in finance, healthcare, and corporate industries. The software keeps all files, internal communications, and sensitive information secure and readily accessible in a single source of truth, with Source Intranet Software.


The solution helps users to improve:


  • Overall employee satisfaction
  • Knowledge transfer
  • Succession planning
  • Aligning employees with company vision
  • Retention of high performers


Intranet Connections Screenshots

Screenshot of Customizable homepage - with company news presented in the 'storyboard', quick links, staff photos, a staff survey, and celebrating employee milestones.Screenshot of the people directory.Screenshot of the intranet as a 'single source of truth' so employees can trust the information they find, and do their jobs more effectively.

Intranet Connections Competitors

Intranet Connections Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesThe United States, Canada, The United Kingdom
Supported LanguagesEnglish

Intranet Connections Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)90%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

IC Source has proven to be a versatile platform that offers a wide range of capabilities and functions for organizations. Users have found value in its communication, team-building, feedback, form submission, measurement, knowledge management, training, and staff gap identification features. This software has been instrumental in customizing and improving various aspects of organizations, including culture, resources, and staff adoption. The ongoing support provided by the IC Thrive team has been highly praised by customers, with proactive assistance ensuring customer satisfaction over time. Reliable and stable, the software has consistently delivered positive experiences for users.

One of the standout use cases of IC Source is its ability to create a rich and dynamic repository of information, facilitating better internal communication and collaboration within organizations. Users appreciate being able to control their own content, making it easy to access information, collaborate with colleagues, and share resources seamlessly on a daily basis. Beyond enhancing internal communications, IC Source also serves as an invaluable tool for file management purposes. By streamlining these processes, it saves users time and enables better sharing of resources within teams.

Additionally, IC Source plays an essential role in the daily operations of many organizations by serving as an intranet resource for internal communications, document sharing, workflow approvals, and more. Its electronic forms, quizzes, surveys, and document management features are particularly useful for users looking to collect information or ensure policy compliance. Notably, the support team at IC Thrive has received high praise for their outstanding assistance—knowledgeable and dependable—enabling quick resolution of any issues that may arise while also empowering users to leverage new features. Overall, IC Source proves itself as a valuable solution for organizations seeking to optimize their internal communication channels and streamline various operational processes.

Easy to Use and Navigate: Users have consistently praised the software for its ease of use and intuitive interface. Many reviewers have stated that the software is easy to navigate, with step-by-step installation instructions and helpful technician support. Non-technical users have found it particularly easy to create and update content on the site. The learning curve for the software has been described as rapid, with no programming expertise required.

Customization Options: Reviewers appreciate the extensive customization options offered by the software, allowing each company to create a unique Intranet according to their specific needs. The implementation process is described as easy, with a good mix of functions and the ability to design forms quickly. Users also highlight that they are able to build any app they need for their organization using this software, making it more dynamic than a static intranet website.

File and Knowledge Sharing: The options for file and knowledge sharing provided by the software are highly appreciated by users. They value the centralized communication and information distribution capabilities offered by the platform. Additionally, users find it easy to add content to the Intranet thanks to pre-made widgets and apps provided by the software. This feature allows them to create different applications and explore their creative potential within their organization's Intranet environment.

Difficulty of Use: Some users have found the software difficult to use and learn initially. However, once they understand it, customization becomes easier. For example, creating forms may require training and might only be suitable for a few end users.

Limited Customization: Users express their dissatisfaction with the software's limitations when it comes to customization. They desire more freedom within the templates provided by the software. The current options are considered minimal, which restricts users from achieving their desired level of customization.

Navigation Challenges: Users encounter difficulties while navigating different areas of the admin function. This can lead to frustration as they struggle to locate specific settings or perform certain actions. Additionally, some users mentioned problems when setting up access permissions, indicating that this process is not intuitive or straightforward within the software's interface.

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
January 16, 2021

Tie it all together.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
InTouch Credit Union uses Source for most if not all internal communications. It allows employees to have one area to get information on communications, processes, forms, etc.
  • We use lots of forms to streamline processes. For example, expense reports, personal change forms, referrals, and even specific department requests.
  • It also have security features that you can also standardize for users.
  • The storyboard makes it also convenient to promote the company's current objects.
  • There isn't availablity to help with charity drives. We aren't able to track or even graph information as it becomes available.
  • We also have repo vehicles and are not able to have employees bid on these items anonymously. Even though we have the Buy/Sell asset it doesn't allow for any items to be sold this way.
  • It would also be nice if we were able to interface with our current internet site. For example, it would be nice to post our Community Outreach Calendar for all of our regions to our webpage, so we don't have to double create work.
I think this would depend on what they are looking for in an intranet service and how big their company is.
  • The workflow when building forms doesn't allow for when someone is out of the office for it to flow to another manager. We would have to create a drop-down and have the employee select who it needs to go to for approval. Would be nice if the systems administrator could be able to change the approver and then resend the item for approval. At this time the employee would have to resubmit or the admin would have to email the current item for approval or we would have to impersonate this individual to approve.
We currently have not evaluated any other intranet services, but we will be looking at the system functionality it doesn't offer vs another provided that does.
Microsoft 365 (formerly Office 365), Fiserv Prologue Financials, Adobe Acrobat DC
November 01, 2018

Intranet Connections

Terri Greene | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Intranet Connections is an essential part of our daily operations. I have been the administrator of this system for the last 7 years. This software is being used throughout our organization in many different ways and it continues to grow each day. This software has become essential for our employee onboarding process, staff education and daily operation.

Some of the major features we use include the electronic forms, quizzes, surveys and document management with read and confirm. (Just to name a few)

For Labrador-Grenfell Health, the document management system has become one of the most used systems for policy and procedure compliance.

The support team at Intranet Connections are amazing, knowledgeable and reliable, they are always there when you need them.

  • Timely Support
  • Excellent Customer Service
  • improve on trigger options for workflows such as the ability to have two conditions for one trigger
Well suited for intranet.
  • very positive
Mario Pires | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have moved from a SharePoint intranet to Intranet Connections. IC is being used by all of our 350 employees for internal communications, document sharing, workflow approvals, and many other processes.
  • Great customer support and onboarding.
  • Totally customizable.
  • Easy to configure.
  • Active Directory Synch.
  • We can built any App we want.
  • They could have a more modern look & feel. I know they are working on it for very soon.
Easily implemented as an Intranet for any company.
  • Personalized information - internal communications sent to the people that really need them.
  • No more e-mails with internal communications.
  • Everything in one place, literally.
[Intranet Connections has] more features, is more configurable, and offers more support.
Kira Cox | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Intranet Connections is the credit union's internal intranet resource. Staff use it daily to access documents, policies, procedures, post and read announcements, review calendars, share stories, and more. It serves as a one-stop-shop for information and resources that staff needs to perform their daily duties.
  • Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
  • It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).
  • From the start, the system wasn't intuitive. It's easy to learn, but some of the internal navigation can be clunky. For example, in the admin function, it can be confusing navigating to different areas because it's unclear if what you're trying to access is a site, a page or an app.
  • It's great we can add different authorities and securities on each page, site and app, but the hierarchy of which permissions are top-level can be confusing. We run into problems getting people the proper access to specific items while still having other items within the same folder/section restricted.
Intranet Connections is well-suited for organizations looking for one platform to fulfill a variety of needs, from sharing communication and documentation to create "sections" for various department units. If you're looking specifically to create a searchable knowledgebase, Intranet Connections can do that, but other platforms are potentially more appropriate if that is the only need you're trying to fill.
  • Staff are able to access the same information regardless of location, ensuring we're all quoting the same information to members.
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