TrustRadius Insights
IONOS Hosting is a trusted solution for individuals and businesses seeking reliable web hosting, domain registration, and email services. …
Overview
What is IONOS Hosting?
IONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and…
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What is IONOS Hosting?
IONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is IONOS Hosting?
IONOS Hosting Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(16)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
IONOS Hosting is a trusted solution for individuals and businesses seeking reliable web hosting, domain registration, and email services. Customers appreciate the user-friendly interface and simplicity of the dashboard, which allows for easy domain registration and SSL certificate purchases. With affordable pricing and dependable web hosting services, users can launch their websites without any hassle or technical issues. The all-in-one control panel provided by IONOS Hosting simplifies the process of managing various aspects of online presence, such as domain registrations, web hosting, SSL certificates, email hosting, and databases. This centralized approach enables organizations to streamline their hosting needs efficiently. Additionally, IONOS Hosting offers cloud server leasing, allowing users to lease computer servers in the cloud instead of investing in their own infrastructure upfront. With top-notch technology for cloud server leasing, IONOS Hosting ensures reliable performance and efficient resource management. Whether it's individual bloggers or large corporations, users can rely on IONOS Hosting to meet their diverse hosting requirements effectively.
Outstanding Uptime: Several reviewers have praised IONOS Hosting for its outstanding uptime, with their websites consistently up and running without major interruptions.
Great Customer Support: Many users appreciate the great customer support provided by IONOS Hosting, with real people available to provide personalized assistance whenever needed.
Comprehensive Set of Features: Users have found that IONOS Hosting offers all the necessary technologies for running a website, providing a comprehensive set of features and tools to meet their needs.
Limited SSL Provider Options: Some users have expressed frustration with the inability to use other SSL providers, indicating a desire for more flexibility in this aspect.
Slow Customer Service Response Times: Several reviewers have mentioned experiencing long wait times when contacting customer service, suggesting a need for improved response times.
Confusing Contract Changes: A number of users have found it difficult to navigate contract changes, implying a lack of clarity or ease in understanding the terms and conditions.
Reviews
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July 22, 2022
Affordable Web Hosting Solution Without Any Glitches
Score 10 out of 10
Vetted Review
Verified User
Finding an affordable and dependable web hosting provider is a great challenge. IONOS has been a great asset to my business as we are able to find the tools needed to bring our website online all in one place without a glitch. From domain registrations to fast and reliable web hosting, domain guards, SSL & wildcard certificates, email hosting, databases, and many more in one simple control panel.
- Customer service
- Competitive prices
- Reliable offers
- Domain registrations
- Uptime
- Navigating some contract changes
- International customer careline
- Website hosting
- Domain registrations
- Email registrations
- We are visible online
- We are able to sell online
- We communicate using our professional email
April 26, 2022
Poor customer service team
Score 1 out of 10
Vetted Review
Verified User
It allows leasing Computer servers in the cloud. You do not have to buy your own server/computer, with top notch technology, w/o having to purchase it upfront.
- Keep its servers/leased computers running
- Easy to connect to servers, with low computer local capacity and / or low local internet bandwith
- From my experience, customer services does not know how to address issues in an understandable language
- I feel that they arbitrarily overcharge w/o any explanation
- In my opinion it is really pricey
- Easy to set up account
- Easy to set up server
- Speed to connect to server and use its computing power.
- I was able to have an additional computing power executing CPU heavy tasks, w/o compromising local tasks in my local machine
- I was treated poorly and with a very low level of professionalism by the customer service team