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Iris HR Software

Score8.1 out of 10

10 Reviews and Ratings

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What is Iris HR Software?

Iris HR Software (formerly Octopus HR, acquired by Iris Software Group April 2016) is an HR suite.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Iris HR Software has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of Iris HR Software's features
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Top Performing Features

  • Job profiles and administration

    Job profiles and descriptions can be created and edited.

    Category average: 8.1

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.4

  • Workflow for transfers, promotions, pay raises, etc.

    Employee move workflow provides the ability to move employees to different positions and apply pay raises.

    Category average: 8

Areas for Improvement

  • View job history

    Employees can view all positions held at the company.

    Category average: 8.3

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 7.9

  • Ability to combine HR data with external data

    Ability to bring data from external systems like CRM and combine with HR data.

    Category average: 6.9

Reviews

What users are saying about Iris HR Software.
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Iris HR Software - a good fit for education solutions

Incentivized
Verified User
Manager in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

We use Iris HR Software to centralise our employee data across our multi academy trust. Our main business need is to track absence and performance management from a single web based portal and to be able to provide accurate reporting to all our stakeholders via an automated email and self service portal.

Pros

  • Employee Self-Service
  • Reporting
  • HR and payroll integration

Cons

  • initial scope/setup support (outside of template)
  • Contacting support can be difficult
  • case sensitive username for end users (email addresses have to match exactly)

Return on Investment

  • Greater central data visibility for our CEO and Trustees
  • Comprehensive self service portal of Staff
  • Cloud managed solution

Usability

Alternatives Considered

OpusCapita

Other Software Used

SysAid, Microsoft 365, Veeam Agent for Microsoft Windows

Iris HR Software is on Your Side

Incentivized
LIZET MELGOZAView profile
Office Manager in Finance and Accounting at CCI (11-50 employees employees)

Use Cases and Deployment Scope

We use the Iris HR Software to record holidays and sick days. Our employees are able to view their own personal files at any time and anywhere. They are also able to view certain training documents that our office has uploaded into the system. We were having a lot of issues with our previous system and this program just made things much better for our employees.

Pros

  • Fantastic customer support
  • Ease of use
  • All employees have access
  • Easy to download documents

Cons

  • It can take some effort to understand
  • Perhaps the price can go down a bit
  • Menu layout

Return on Investment

  • Our staff is super happy with the service
  • Huge improvement
  • Looks quite professional

Alternatives Considered

Odoo

Other Software Used

Odoo, Factorial HR, Highline

Why I'll Renew Octopus HR.

Incentivized
Verified User
Employee in Human Resources (201-500 employees employees)

Pros

  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.

Cons

  • Adding employee photos. That's definitely something I think is hard to figure out on your own.
  • An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.

Return on Investment

  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.

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