Name: Iron Mountain InSight Digital Experience Platform
Rating: 10 (1 reviews)
Author: Iron Mountain

Help Desk

Web and Video Conferencing

Customer Support

Learning Management

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

Environmental, Social, and Governance (ESG)

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Blockchain Analysis

Cloud Management

Cloud Storage

Composable Infrastructure

Container Security

Data Center Backup

Data Integration

Electronic Data Interchange (EDI)

Enterprise Printing

Event Monitoring

Fraud Detection

Function as a Service (FaaS)

Industrial IoT

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Managed Security Service

Mobile Device Management (MDM)

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

SQL Server Performance Monitoring

Secure Web Gateway

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Creative Management

Customer Advocacy

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Marketing Resource Management

Mobile Marketing

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Dialer

Sales

Application Security

Cloud Security Posture Management

Security

Card Management

Clinical Data Management

Donor Management

Text Analysis

Warranty Management

Vertical-Specific

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Iron Mountain Policy Center

Iron Mountain InSight is an intelligent document processing and workflow automation platform designed to streamline document-centric processes across various industries. According to the vendor, it is tailored for small to large organizations in professions such as healthcare, insurance, banking, energy, and the public sector. InSight aims to enable businesses to digitize documents, automate workflows, and gain operational insights for enhanced efficiency and collaboration.

## Key Features

**Intelligent Document Processing and Workflow Automation**: According to the vendor, Iron Mountain InSight allows users to digitize and classify documents, making them easily searchable and accessible on a digital platform. It incorporates AI-enabled intelligent document processing capabilities to automatically extract select data from documents, with the aim of streamlining information retrieval and enhancing efficiency.

**Digital Mailroom Solution**: The vendor claims that InSight's digital mailroom solution enables the digitization of physical mail, providing secure access and retrieval for employees. It automates document-centric processes and workflows, connecting data across platforms and aiming to improve collaboration. According to the vendor, operational insights can be gained by connecting data across business silos.

**Accounts Payable Solution**: InSight's accounts payable solution, according to the vendor, aims to streamline information access, reduce risk, and enhance customer experience. It digitizes and classifies bank documents, automates document-centric processes and workflows, and integrates with eSignature and HR systems for comprehensive digital employee record management.

**Human Resources Solution**: The vendor states that InSight's human resources solution enables organizations to manage full digital employee records. It allows employees and internal business partners to participate in automated workflows, integrates with eSignature and HR systems, and aims to streamline document routing while identifying process delays or missing documents.

**Banking Industry Solution**: According to the vendor, InSight's banking industry solution aims to streamline information access and enhance the customer experience. It digitizes and classifies bank documents, automates document-centric processes and workflows, and ensures compliance with regulations and data security.

**Energy Industry Solution**: The vendor claims that InSight's energy industry solution helps organizations maintain energy compliance with regulations. It provides secure access to relevant data, aims to improve operational efficiency through streamlined processes, and ensures information is available where and when it is needed.

**Healthcare Industry Solution**: InSight's healthcare industry solution, according to the vendor, aims to advance digital transformation in healthcare through digitization and workflow automation. It enables secure access to relevant data for decision-making and patient care, streamlines the patient referral process, and leverages patient data for decisions and insurance processes.

**Insurance Industry Solution**: According to the vendor, InSight's insurance industry solution aims to enable faster and more accurate claims processing. It digitizes and processes documentation for claims assessment, leverages technology for faster decision-making, and analyzes documentation provided for claims to assess damages.

**Mortgages and Loans Industry Solution**: InSight's solution for the mortgages and loans industry, according to the vendor, aims to accelerate digital transformation. It captures, classifies, indexes, enriches, and visualizes mortgage and loan data, processes both physical and digital documents, and aims to improve operational efficiency while reducing costs.

**Public Sector Industry Solution**: According to the vendor, InSight's public sector industry solution aims to transform access to government records and citizen services. It digitizes and automates workflows for increased efficiency, manages information growth, increases operational efficiency, streamlines processes, and aims to improve service delivery.

Iron Mountain InSight® DXP is used to automate manual processes, enable audit-ready compliance, and make information accessible and useful. It features comprehensive content management, intelligent document processing, workflow automation, and information governance capabilities.

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Iron Mountain InSight Digital Experience Platform

Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead.

According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows:

-Capture: Create, obtain and organize information.
-Manage: Process, modify and employ information.
-Store: Temporarily back up frequently changing information in the short term.
-Preserve: Back up infrequently changing information in the medium and long term.
-Deliver: Provide clients and end users with requested information.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.

Enterprise Content Management

Digital Delivery & Emergency Digital Mailroom

Iron Mountain

Features related to managing business content and transactional content for enterprises.

Content capture & imaging

The system supports the digitization of content.

File sync, storage & archiving

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Document management

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Records management

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Content search & retrieval

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

Enterprise content collaboration

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Content publishing & creation

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security, risk management & information governance

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

Contract lifecycle management

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle  (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence

Artificial intelligence and natural language processing help automate document classification

Mobile support

Integration

Integration with 3rd-party systems like ERP, SCM, or CRM

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Iron Mountain InSight Digital Experience Platform

Overview

What is Iron Mountain InSight Digital Experience Platform?