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Ironclad

Ironclad

Overview

What is Ironclad?

Ironclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.

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Recent Reviews

TrustRadius Insights

IronClad offers users a range of valuable use cases, allowing them to streamline their contract workflows and stay organized. With its …
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Pricing

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What is Ironclad?

Ironclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Ironclad?

Ironclad Video

Product demo of Ironclad

Ironclad Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

IronClad offers users a range of valuable use cases, allowing them to streamline their contract workflows and stay organized. With its automation capabilities, the software enables sales staff to generate commercial contracts for various products, each with unique pricing logic and terms and conditions. By automating contract review, IronClad reduces the need for manual intervention from the legal team, ensuring compliance across the business. Users appreciate the organizational features of IronClad, including its intake and repository functions that make their jobs easier. Additionally, IronClad facilitates efficient generation, review, and signing of agreements while maintaining a searchable repository of all signed contracts. The integration with DocuSign and Salesforce further simplifies the finalization of agreements by eliminating the need for multiple tools. Furthermore, IronClad solves the problem of decentralized documents by keeping all contracts in one secure location, making retrieval efficient. Additionally, it assists in archiving older legacy contracts. Users find value in IronClad for maintaining contract histories, communicating with the legal team, and ensuring transparency in processes. The software also provides valuable insights through reporting features and supports effective management of partnership agreements. Overall, IronClad is considered a reliable document rendering tool that streamlines contract management processes and improves efficiency by providing a centralized repository for contracts.

Customization Options: Users appreciate Ironclad's customization options for business users and legal teams, allowing them to ask for specific information and trigger conditional actions, which has saved time and provided valuable data. This pro was mentioned by several reviewers.

Efficient Workflows: The workflows in Ironclad are praised for their seamless integration and efficiency in inputting agreement data, gathering internal approvals, and tracking document signing. Many users have highlighted this as a key advantage of the platform.

Central Repository: Ironclad is commended for acting as a central repository and archive for complex legal tasks, providing users with easy access to the history they need for any task. Several reviewers have mentioned this as a positive aspect of the software.

Confusing and unintuitive user interface: Many users have expressed frustration with Ironclad's confusing and unintuitive user interface, describing it as difficult to navigate and perform tasks efficiently. They have mentioned that the layout and organization of features are not intuitive, leading to a steep learning curve.

Insufficient editing capabilities: Some users find the editing capabilities of Ironclad to be insufficient and challenging. They have mentioned the need for advanced knowledge of HTML to make desired edits. Additionally, users have reported having to delete and re-upload documents for more complex edits, which can be time-consuming and inefficient.

High costs hindering growth: Numerous users have identified the high costs associated with Ironclad's license model as a hindrance to their business growth. The pricing structure has been seen as prohibitive for smaller companies or those with limited budgets, potentially limiting their ability to fully utilize Ironclad's features and scale their operations effectively.

Users of Ironclad have made several recommendations based on their experiences with the platform. The three most common recommendations are as follows:

  1. Trust the process of setting up Ironclad, despite potential frustrations. Users recommend trusting the implementation process of Ironclad, acknowledging that there may be initial frustrations. This indicates that users believe in the effectiveness of Ironclad and its ability to provide positive outcomes in contract renewals and collaboration.

  2. Implement Ironclad in steps for better adoption and learning. It is recommended to implement Ironclad gradually, allowing users to adapt to the platform and learn its features effectively. This suggests that users find Ironclad to be a powerful tool but also acknowledge the need for a structured approach to ensure successful adoption across the organization.

  3. Be mindful of the license model and company's growth when using Ironclad. Users advise being cautious about the license model of Ironclad and considering the company's future growth plans. This recommendation highlights the importance of aligning the usage of Ironclad with the organization's long-term needs and scalability.

These recommendations encompass important aspects such as trust in the implementation process, gradual adoption to enhance user learning, and considering licensing and growth factors for optimal utilization of Ironclad.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use IronClad in our organization for every legal document, contract or agreement we sign with our partners. IronClad allows us to create workflows for each agreement where we keep track of all the comments and requests made by all the stakeholders or cross functional teams that are required to approve the legal language included in the document.
  • Keep track of legal documents versions
  • Approve legal workflows
  • Forward email threads to the legal workflow
  • The title given to each workflow is assigned automatically and this can be confusing
  • The user interface could be improved to better differentiate internal and external workflows
  • The workflow email could be more easily accessible, e.g. provide a copy workflow email button
IronClad works great for organizations that have to deal with a lot of legal agreements at the same time, it works great for having a legal team reviewing and modifying the same legal document in a single place, and the comments in the workflow, and the approval functionality allows keeping track of the changes and assign accountability.
Contract Authoring (4)
40%
4.0
Contract creation
80%
8.0
Contract templates
80%
8.0
Clause library/saved fields
N/A
N/A
Guided logic
N/A
N/A
Contract Collaboration (6)
85%
8.5
Contract sharing
80%
8.0
Contract editing
80%
8.0
Collaborating on contracts
90%
9.0
MS Word plug-in
80%
8.0
Approval process
90%
9.0
Interdepartmental workflows
90%
9.0
Contract Monitoring (6)
68.33333333333333%
6.8
Contract database
90%
9.0
Contract search
60%
6.0
Contract milestone reminders & alerts
80%
8.0
Custom contract reports
90%
9.0
Tracking contract status
90%
9.0
Compliance check
N/A
N/A
Contract Management
N/A
N/A
  • Faster turnaround for legal agreements
  • Accountability on legal collaborators
  • Faster approval process
IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce.
DocuSign, BetterWorks, Workhuman (formerly Globoforce)
The platform works great, the user interface is simple and clean, and very intuitive to use. Having different sections for completed or in progress workflows is really helpful, but I wish the title given to the different workflows could be easily modified in order to better identify the legal documents and workflows that are being developed with our different partners.
I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The scope was digitalizing contracting processes from initiation through review, approval, execution, and renewal/expiry to streamline the contracting processes, eliminate the inefficiency of email-based communication and visualize all contract process status. Users can optimize the contracting process and also can limit an organization’s exposure to risk by reducing missed obligations and increasing compliance with contractual requirements.
  • Very flexible workflow design tool.
  • Functions are fine-tuned but not too much.
  • Easily understandable product which user can handle.
  • Contract link feature in the case of amendment/addendum.
  • Auto document retention feature (expiration and deletion).
Ironclad is very customizable and easily understandable. Therefore you will be able to find a way to digitalize most of your contract process. Since the collaboration function is also well-designed, you can collaborate with other teams easily in Ironclad. On the other hand, a contract link(related contract) feature is still not enough. If your business runs with many amendments, Ironclad may not fit. I believe this issue will be taken care of in a timely manner since Ironclad keeps updating its product.
Contract Authoring (4)
90%
9.0
Contract creation
100%
10.0
Contract templates
90%
9.0
Clause library/saved fields
80%
8.0
Guided logic
90%
9.0
Contract Collaboration (6)
85%
8.5
Contract sharing
100%
10.0
Contract editing
70%
7.0
Collaborating on contracts
100%
10.0
MS Word plug-in
90%
9.0
Approval process
70%
7.0
Interdepartmental workflows
80%
8.0
Contract Monitoring (6)
75%
7.5
Contract database
90%
9.0
Contract search
70%
7.0
Contract milestone reminders & alerts
50%
5.0
Custom contract reports
80%
8.0
Tracking contract status
90%
9.0
Compliance check
70%
7.0
Contract Management
N/A
N/A
  • Increased employee efficiency.
  • Easily supervised contract application status.
  • Easily managed active/inactive contracts.
Ironclad is a well-designed product, especially for a very configurable workflow designer and team collaboration feature. In addition, DocuSign has a critical issue, which is a multi-instance account issue. If you have multiple contracts with DocuSign including design and CLM and you use the same email address and password, you cannot tell which instance you log on to. Therefore, if we use the instance separately, we have to use a different password for the same email address. It's very confusing.
Ironclad is a well-designed and easily understandable tool. So, users can easily get an idea of how they should use the tool and they can use Ironclad. Especially for the collaboration feature, you can use it like MS team or slack. The most reason why I put this review is users can use Ironclad without any hassle.
The Ironclad support team is very knowledgable and supportive to implement workflows, and also they also understand new features and releases. We could discuss how we should use considering future use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My entire company uses Ironclad, specifically at the request of our legal department. We use Ironclad and the various workflows that we've created, to generate NDAs, contract review process, insurance requests, new product reviews, etc. Ironclad allows us to monitor the volume of work that flows into the legal department as well as providing a repository of documents.
  • Ironclad is extremely easy to use, without providing much specific direction to new users.
  • It's wonderful to be able to capture the progress of contracts and requests as well as the notes regarding the status.
  • It's easy to tag another colleague into a workflow for their input and approvals as necessary.
  • Once you add someone into a workflow there is no way to remove them. It would be nice to be able to get out of a workflow or remove someone.
  • The "assignment" function could be more clear for those individuals who don't regularly use Ironclad. Perhaps prompting them on how to upload a signed agreement if they are not the owner of the workflow.
Specific scenarios that we use Ironclad for are: Request for NDAs, request for contract review, insurance request such as Certificates of Insurance, proof of E&O and also for any general legal requests. These requests are then assigned to the appropriate person best suited to handle the request. The entire process from initiation to finalization happens in the Ironclad workflow.
Contract Authoring (3)
66.66666666666667%
6.7
Contract creation
N/A
N/A
Contract templates
100%
10.0
Clause library/saved fields
100%
10.0
Contract Collaboration (5)
100%
10.0
Contract sharing
100%
10.0
Contract editing
100%
10.0
Collaborating on contracts
100%
10.0
Approval process
100%
10.0
Interdepartmental workflows
100%
10.0
Contract Monitoring (1)
100%
10.0
Contract search
100%
10.0
Contract Management
N/A
N/A
  • Positive - Increased efficiency, as all work into the legal department flows into Ironclad. We can see where resources are being spent and which internal business partners are utilizing the legal department the most.
  • Positing - Better internal business partner service. We are able to communicate directly with our internal partners as to the status of their request and keep them apprised where we are in the negotiation process, etc.
Ironclad is the best tool I have used to date, to manage workflow and tickets. It was very easy to use and navigate from the very first time I used it. My time is very valuable and I don't have time to sit in training sessions, simply to use a new product. I'm happy to say that I was never formally trained on Ironclad as it simply wasn't necessary.
I have only had to use the support function one time and after calling the support team, they immediately made the fix on their side and we were back in business.
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