Overview
What is ISL Light?
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.According to…
Recent Reviews
Popular Features
- Over-the-Internet remote session (27)8.888%
- Screen sharing (27)8.787%
- File transfer (27)7.575%
- Instant message (23)6.464%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- $19.95 per monthOptional
For the latest information on pricing, visithttps://www.islonline.com/pricing/?utm_…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ISL Light?
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.
According to the vendor, ISL Light is easy to use and allows the operator to invite a client to join a support session by typing in a unique session code, or can start the remote support session directly from live chat software. The software is translated in 28 languages and used across a wide range of industries, including banking, government, insurance, and healthcare.
Key features include screen sharing, unattended access to remote computers, permission management, chat messaging, session recording, file transfer, WakeOnLAN, RDP routing. The product is subject to very high-security standards and provides two-factor authentication and AES 256-bit data encryption.
ISL Light can be deployed as a cloud service or as an on-premise solution. The license does not limit the number of users, installations or the number of clients users connect to.
ISL Light Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
Additional Features
- Supported: RDP Routing
- Supported: White labeling
- Supported: Reports
- Supported: Multi-monitor support
ISL Light Screenshots
ISL Light Video
Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.
ISL Light Integrations
ISL Light Competitors
- TeamViewer
- ConnectWise ScreenConnect
- BeyondTrust Remote Support (Formerely Bomgar Remote Support)
ISL Light Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | United Kingdom, United States, Canada, Australia, Europe, Japan, Singapore, Switzerland, Israel, Middle East |
Supported Languages | English, Italian, German, Spanish, French, Dutch, Danish, Japanese, Chinese, Slovenian, Swedish, Portuguese, Brazilian, Polish, Hindi. Hebrew, Arabic, Russian, Czech |
Frequently Asked Questions
TeamViewer and ConnectWise ScreenConnect are common alternatives for ISL Light.
Reviewers rate Secure remote access with Smart Card authentication highest, with a score of 9.
The most common users of ISL Light are from Small Businesses (1-50 employees).
ISL Light Customer Size Distribution
Consumers | 1% |
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Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 39% |
Enterprises (more than 500 employees) | 15% |