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isolved

isolved

Overview

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report,…

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Awards

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Pricing

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isolved

$4.00

Cloud
Per Employee Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.5
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

9.2
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

8.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.7
Avg 8.1

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.8
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.6
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.9
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Product Details

What is isolved?

isolved is an HCM technology leader, providing software and services to meet the needs of HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through its HRO partner network to more than 6 million employees and 168,000 employers across all 50 states. The isolved People Cloud platform automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

isolved Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

isolved Videos

isolved People Cloud
isolved Culture

isolved Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

ADP Workforce Now, Paylocity, and Paycor are common alternatives for isolved.

Reviewers rate Pay calculation highest, with a score of 9.4.

The most common users of isolved are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(300)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Efficient Payroll Management: Users have consistently praised the platform for its outstanding time efficiencies in payroll management and general reporting. The efficiency contributes to a positive user experience, making tasks quicker and easier to complete.

Seamless Integration Capabilities: Many users appreciate the seamless integration capabilities of the platform, which allow for easy connectivity with other software/systems. This feature simplifies processes and enhances overall workflow efficiency.

Robust Reporting Tools: The availability of robust reporting tools is highly valued by users, enabling them to create detailed and customizable reports tailored to their specific needs. These tools enhance data analysis capabilities and support informed decision-making within organizations.

Complex Benefits Setup: Some users have found the benefits setup to be complex for small businesses, suggesting that simplification is needed to improve user experience and efficiency in managing benefits packages. This complexity may lead to errors in benefit administration and delays in providing essential employee perks.

Desire for Advanced Reporting: Users express a desire for advanced reporting capabilities, like an advanced report writing wizard, to enable more detailed analytics and insights into workforce performance and trends. Without these enhanced reporting features, decision-making based on data analysis may be limited, impacting strategic HR planning.

Slow Customer Support Response: Slow response times for assistance are noted by users, indicating a need for prompter customer support to address issues efficiently and enhance overall user satisfaction with the platform. Delays in resolving queries or technical difficulties can hinder daily operations and frustrate users relying on timely assistance.

Reviews

(1-25 of 122)
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isolved Review

Rating: 8 out of 10
August 17, 2024
Verified User
Vetted Review
Verified User
isolved
10 years of experience
Having both payroll and timekeeping in one system is great. You just really have to watch the permissions. When it's separate, there is no chance of a Lead seeing something they shouldn't so when it's together you have to set things up correctly.

The best HCM Platform I have ever used - Hands down!

Rating: 10 out of 10
August 15, 2024
MR
Vetted Review
Verified User
isolved
2 years of experience
Not even comparable. I used Workday and SMART Track simultaneously and it was a nightmare. Workday is not user friendly. It is almost impossible to learn on your own. SMART Track was not a horrible system, but because it required us to also use Workday it made me dislike it. SMART Track was simpler than Workday and I could teach new Managers how to use it. However, it did not have all the "bells and whistles" like isolved.

isolved Review

Rating: 10 out of 10
August 02, 2024
Verified User
Vetted Review
Verified User
isolved
3 years of experience
I've used a couple other payroll products in the past......they do not rise up to the efficiencies and top notch customer support isolved does.

isolved is Great for Small Cities

Rating: 9 out of 10
July 30, 2024
Verified User
Vetted Review
Verified User
isolved
5 years of experience
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Highly Recommend!

Rating: 10 out of 10
July 26, 2024
SL
Vetted Review
Verified User
isolved
3 years of experience
The customer service support level is vastly superior to that of ADP Workforce Now. The payroll reporting functionality is much more robust on ADP Workforce Now's end than that of isolved. isolved is easier to use for both the payroll practitioner and the employees than that of ADP Workforce Now.

Love this product.

Rating: 10 out of 10
July 23, 2024
AB
Vetted Review
Verified User
isolved
2 years of experience
There is no doubt that isolved is 100% better than our previous payroll provider. No mistakes and ease of use are my number one reason that I say this. Our previous company was the same price, however, there was no logic to their organization and the software was impossible to understand. There were always mistakes and their personnel was usually unable to help fix their mistakes without taking forever.

iSolved solved all my payroll needs!

Rating: 9 out of 10
July 22, 2024
LD
Vetted Review
Verified User
isolved
3 years of experience
We used to use Microsoft Great Plains in-house prior to iSolved. It was a lot of manual entries for my department. Everything we did for payroll was on my shoulders. iSolved has set controls on how to get payroll done, and terminate employees. Plus, benefit reports for employees are eligible for insurance or 401(k).

Excellent Product

Rating: 10 out of 10
April 24, 2024
Verified User
Vetted Review
Verified User
isolved
3 years of experience
Not even in the same ballpark. Vfficient was an exercise in frustration and a poorly designed system with very little flexibility. isolved was the exact opposite and was excactly what we needed from the minute it was installed.

A Payroll System to meets your Ever Changing Needs

Rating: 8 out of 10
March 25, 2024
Verified User
Vetted Review
isolved
4 years of experience
Asure was a very small business platform with a very weak tax engine, so isolved has been a huge improvement for us. I would say in comparison to Proliant, isolved lacks on the report writer, true SSO with Employee Navigator and the report writer.
UKG is similar in the sense of a single database system, but isolved is much better with service and overall products.

Isolved Review

Rating: 10 out of 10
March 22, 2024
LW
Vetted Review
Verified User
isolved
3 years of experience
There is no comparison, iSolved if far more robust in its features, user friendly and top notch customer service. We could not be as efficient and compliant without iSolved. we would sit on hold, or if we were lucky enough to get someone to answer it would take hours and often they were not able to help with our issue. The language barrier with Quickbooks was very frustrating.

Pretty good

Rating: 10 out of 10
March 15, 2024
RJ
Vetted Review
Verified User
isolved
1 year of experience
I have used adp before. It is a good product that has good uses but can less useful that isovled. I personally think isolved is incredibly configurable which can cause a bit of a learning curve but once you do you have the ability to do more than other places.

isolved Overview

Rating: 9 out of 10
January 26, 2024
JZ
Vetted Review
Verified User
isolved
5 years of experience
isolved Payroll is more affordable than Paychex Payroll. Paychex HR is more affordable than isolved HR. Toast Payroll is more complicated than isolved. Toast doesn't offer much HR service. Paycom is much more like self-service, which the support is not as great as isolved.
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