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isolved

isolved

Overview

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report,…

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Recent Reviews

isolved review

10 out of 10
April 17, 2024
Incentivized
We use isolved for payroll processing for a small union roofing company of about 35 employees. Kathy is the best! She is responsive, kind …
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We love isolved!

10 out of 10
March 31, 2024
We mostly use isolved for payroll, onboarding, applicant tracking, and time clock. We wanted to bring all HR functions in house and …
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Isolved Review

10 out of 10
March 22, 2024
We have implemented it for all 4 companies. We primarily use it for time tracking, payroll, benefits, and Human Resources. It is helping …
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isolved Review

10 out of 10
March 18, 2024
isolved is a one stop shop! From anything from HR to payroll; isolved's got you covered! They are quick to respond to anything that you …
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Pretty good

10 out of 10
March 15, 2024
Incentivized
We use it for everything, but we are also reselling to other companies. We utilize share and perform we use general ledger for exports we …
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isolved Review

10 out of 10
March 13, 2024
We use isolved for our weekly Payroll needs as well as for our WOTC tax program and electronic onboarding. isolved has saved us time (and …
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Outsourced Payroll

7 out of 10
January 15, 2024
We are a third-party provider of accounting and payroll services, we utilize isolved to process payrolls for multiple companies with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (151)
    8.5
    85%
  • Pay calculation (152)
    8.5
    85%
  • Update personal information (140)
    8.2
    82%
  • View and generate pay and benefit information (146)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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isolved

$4.00

Cloud
Per Employee Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.2
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.5
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.5
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.6
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 7.7
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Product Details

What is isolved?

isolved is an HCM technology leader, providing software and services to meet the needs of HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through its HRO partner network to more than 6 million employees and 168,000 employers across all 50 states. The isolved People Cloud platform automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

isolved Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

isolved Videos

isolved People Cloud
isolved Culture

isolved Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

ADP Workforce Now, Paylocity, and Paycor are common alternatives for isolved.

Reviewers rate Pay calculation and Direct deposit files and View job history highest, with a score of 8.5.

The most common users of isolved are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(273)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
April 17, 2024

isolved review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for payroll processing for a small union roofing company of about 35 employees. Kathy is the best! She is responsive, kind and intelligent. She can solve any problem with the utmost professionalism and a touch of humor. It doesn't matter if the request is last minute or requires some planning and research - Kathy delivers! I am happy she is our dedicated service rep and always wish for her to be the one to respond to my requests. She's also great at reminding me when a deadline approaches, and has managed to make magic should something go wrong. I appreciate Kathy very much.
  • Fast customer service responses
  • Competent advice and service
  • An ability to cut through the weeds and solve problems
  • Service with a smile
  • The reporting module is clunky and takes a while to navigate
  • I find the reminders that don't go away and don't apply irritating
Since I only use isolved for payroll, I cannot speak to other aspects, but I think the application is well suited to any sized company in any industry. We don't take advantage of many of the features, but it is still very usable. It would be great to learn more about other aspects in the future.
Human Resource Management (7)
N/A
N/A
Employee demographic data
N/A
N/A
Employment history
N/A
N/A
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
N/A
N/A
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (4)
100%
10.0
Pay calculation
100%
10.0
Off-cycle/On-Demand payment
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
N/A
N/A
View and generate pay and benefit information
N/A
N/A
Update personal information
N/A
N/A
View job history
N/A
N/A
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
N/A
N/A
Report builder
N/A
N/A
Pre-built reports
N/A
N/A
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
40%
4.0
New hire portal
80%
8.0
Manager tracking tools
N/A
N/A
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • The time savings of being able to upload our weekly time saves hours a week.
  • The errors are all human, the platform is sound.
Kathy is the bomb.
We only use the payroll module and it's a small office so this does not really apply to my company.
3
payroll processing, employee mgt, president
  • income withholding orders
  • correcting mistakes
  • live checks
It's easy and Kathy is great. I also don't have time to investigate other options and think they are all similar anyway.
No
  • Ease of Use
I would not trust my admin to do the work involved in switching to the new platform and would have engaged sooner.
The woman who helped - Sekia - once I took it away from my admin was very helpful
  • Implemented in-house
Change management was minimal
  • my admin is dumb
  • understanding the union benefit coding
  • No Training
It was just the evolution of the previous version and the person who did implementation showed me the basics
it seems pretty cookie cutter
no
No - there is no facility to customize the interface
none
I was not even aware of it and don't need it.
No
Kathy is always available in a pinch and takes care of all our issues with exceptional service.
It's fine but a little clunky.
  • wage updates
  • deduction codes
  • adding new employees
  • reports are clunky
  • sometimes I can't find the deduction or addition on the grid
  • adding new codes and having them calculate
No
No
March 06, 2023

Taxes SIMPLIFIED!!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for Time Clock, ACA Pro, Learn Pro, Payroll/HR, Benefits, Time, and Carrier Connections. I love the Quick Hire feature, its user friendly and really fast to enter new employees to payroll and benefits. ACA makes it simple so all is required is double check the benefits and process the rest is completed by isolved and 1095's are mailed to business in less than 72 hours. Learn Pro is great for employees and admins to learn and stay current with all the features. Benefits makes it simple to enroll employees and track for ACA. Overall its a great tool to have and makes tracking effortless. However, I am ALWAYS disappointed with the customer service reps, the turnover rate is high I seem to have new group every 3-6 months and they always make mistakes that cause so many issues with our accounting department. i Also don't like the changes and updates that take place in back end, as they don't notify us the customers and reports and access are missing then days and weeks are wasted trying to gain access or a solution.
  • Time and Time Clock feature is great
  • Benefits is great tool for open enrollment and new employee enrollment as well as termination.
  • Quick Hire is extremely fast to input new or rehire employee.
  • Updates on back end, remove access from certain features and functions without notification.
  • Reports go missing that are essential without notification.
  • Customer service Reps need to be extremely careful when making changes to rules and payroll changes cause issues with accounting in a huge negative way.
Enrollment and benefits are organized and ACA PRO makes tax part easy. Payroll tax is excellent makes it stress free and it always accurate if attention is need it is addressed by tax department ASAP. The W2, 945, and 1095 all are done on time and mailed out within 24-72 hours by FedEx for next day delivery. Strategic Team needs more training and need to have depth of customer knowledge, get to know your customer's company needs!!!!
  • Payroll
  • Time
  • Time Clock
Human Resource Management (7)
71.42857142857143%
7.1
Employee demographic data
100%
10.0
Employment history
N/A
N/A
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (7)
45.71428571428571%
4.6
Pay calculation
100%
10.0
Support for external payroll vendors
10%
1.0
Off-cycle/On-Demand payment
10%
1.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (2)
30%
3.0
Balance details
60%
6.0
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (3)
66.66666666666667%
6.7
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
66.66666666666667%
6.7
Report builder
100%
10.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
14.285714285714286%
1.4
Job Requisition Management
N/A
N/A
Company Website Posting
100%
10.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • For blue collar company it makes time cards are important
  • Tracking Benefits
  • Payroll weekly
Isolved has more options and features that do not require calling customer service to complete special tasks. Whereas ADP doesn't grant access to many features needed for payroll.
3
Managers and HR
  • Payroll
  • time card
  • Taxes
  • Clocking in on personal devices
  • Employees has access to their payroll records at their finger tip
  • HR feature is always updating
  • Benefits feature
  • Retirement feature
Depends on the price increase.
Yes
Dynamics, payroll and time card was done inhouse and needed to upgrade to cloud services.
  • Price
  • Product Features
Payroll and timecard feature is really important in blue collar industry where payroll is done weekly and to make it easier for managers to track employee.
I would look into price of the different packages and evaluate if its what best for my employees and hoe it helps the company.
  • Implemented in-house
Yes
Not present at the time
Change management was minimal
  • Setting rules for time card
  • payroll features
It wasn't finished and there was lack of communication.
  • Online Training
  • No Training
Self guided training, had to watch videos to learn to do tasks. Had to pick out specific topics to learn about features to complete tasks.
The product is complicated and cannot be learned with doing video tutorials.
It fits our company well.
No
No - there is no facility to customize the interface
Yes - we have added extensive custom code
Rules for time cards
no
West Strategic team that I have currently is not trained properly and while they help solve one problem but hey create 3 others that impacts our accounting department.
No, if the product works why would we need to purchase premium.
Yes
No still a work in progress
Yes when I had a w hole separate team, 9/2020 to 12/2021 i had best support and as of 2022 its gone downhill enhance 2023
It is complicated if the user is not familiar with Isolved, after 3 months of intense use the platform is easy.
  • Time card
  • Benefits
  • ACA
  • Payroll
  • Locking Time Card
  • Committing Time Card
Yes
Works well most time unless during upgrades then the function slows down.
Different rolls in the company can access for detailed reports needed for that department.
Always ready to go.
Reports are always available immediately.
  • Carrier for benefits
not at this time
  • ETL tools
If the integration team is good then the process will be excellent.
NA
I year term and 2 months notice if not renewing
no
Yes
Various unexpected impacts that made processing payroll difficult but support expediated payroll and it arrived on time.
  • Login on any device
  • No errors on time cards
  • Process payroll with ease
No
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