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iSpring Learn

iSpring Learn

Overview

What is iSpring Learn?

iSpring Learn is an LMS developed by iSpring Solutions, a company that provides more than 59,000 clients with an eLearning software ecosystem.iSpring Learn automates corporate training and helps to improve employee retention through onboarding, on-the-job training, gamification and engagement mechanics.…

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Recent Reviews

iSpring for internal training

8 out of 10
March 30, 2024
We use iSpring for new employee training/education and employees being promoted or moving to new areas. We only use for in house courses …
Continue reading

iSpring Learn

9 out of 10
March 30, 2024
Incentivized
iSpring learn is super user-friendly and has been super easy for onboarding employees to use. The primary purpose of iSpring for my …
Continue reading

The best in LMS

9 out of 10
January 16, 2024
Incentivized
We use iSpring for both clients and in-house training. Our scope of training includes how to maintain and how to keep your fresh water …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Player/Portal (25)
    9.7
    97%
  • Course authoring (27)
    9.7
    97%
  • Progress tracking & certifications (25)
    9.7
    97%
  • Learning reporting & analytics (26)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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500 users

$3.72

Cloud
per month (billed annually) per user

300 Users

$4.11

Cloud
per month (billed annually) per user

100 Users

$5.27

Cloud
per month (billed annually) per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.ispringsolutions.com/isprin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $63.24 per year per user (100 users)
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Product Demos

How to set up iSpring Learn LMS: An A-to-Z guide

YouTube
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8
Avg 8.2
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Product Details

What is iSpring Learn?

iSpring Learn is an LMS developed by iSpring Solutions, a company that provides more than 59,000 clients with an eLearning software ecosystem.


iSpring Learn automates corporate training and helps to improve employee retention through onboarding, on-the-job training, gamification and engagement mechanics. With iSpring Learn, training and development professionals can launch eLearning fast, even without technical skills. Also, account owners can customize or white-label the learner portal to reflect their corporate branding.


The iSpring Learn LMS features:

  • Detailed analytics: To increase ROI, adjust training strategy by tracking key metrics, including learner engagement, completion rates, and assessment scores.

  • Individual learning trajectories: Automatically assign required courses to new hires or other groups of employees, and roll out training content in an order tailored to each group or user.

  • The supervisor dashboard: Displays team progress, employee results, numbers of groups, users, and their logins for the past month. The User Issues section shows why employees might have lost motivation so the supervisor can quickly remedy the situation.

  • An on-premise implementation option: Controls security and data privacy without risk of data breaches, and full hosting autonomy.

  • A Customer Success Manager: A dedicated manager will assist with launch, set up the training environment, and manage users. They then offer guidance through the beta course creation, track its performance with relevant training KPIs, and offer actionable suggestions for improvement.

iSpring Learn Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: SCORM-compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

iSpring Learn Screenshots

Screenshot of iSpring Learn LMSScreenshot of Mobile LearningScreenshot of Detailed StatisticsScreenshot of Learning ContentScreenshot of User managementScreenshot of Training CalendarScreenshot of Employees can be evaluated with 360-degree feedbackScreenshot of Interactive longreads can be created inside the LMSScreenshot of Users can add self-test questions throughout the article.

iSpring Learn Video

What is LMS [Learning Management System]?

iSpring Learn Integrations

iSpring Learn Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android
Supported LanguagesChinese, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Ukrainian, Kazakh, Romanian, Korean, Greek, Danish, Uzbek, Czech, Bulgarian, Swedish

iSpring Learn Downloadables

Frequently Asked Questions

iSpring Learn starts at $63.24.

Trakstar Learn, Litmos, and Absorb LMS are common alternatives for iSpring Learn.

Reviewers rate Course authoring and Player/Portal and Progress tracking & certifications highest, with a score of 9.7.

The most common users of iSpring Learn are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(54)

Attribute Ratings

Reviews

(1-25 of 35)
Companies can't remove reviews or game the system. Here's why
Claire Conway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn to train and test our team members on critical parts of our business and their understanding of these concepts. Each member has a user account and logs in on their mobile device (iPad) to access the content. We have about 25 users at any given time and 3 or 4 folks creating content.
  • Storage of training content via the Knowledge Center
  • Alerting users of new training and quiz content
  • Tracking user scores and progress on trainings and quizzes
  • The focus on PowerPoint for building decks (we are Mac users!)
  • Customization options (app logo) pricing
  • Hidden deck slides result in a funky completion score, not allowing the user to complete the training since the hidden slide wasn't "seen"
iSpring Learn has been great for organizing our training content and keeping it all in one place. It's great for a mid sized organization that has content all over the place and needs an easily accessible repository for content. It has also been great for mobile users since most of our team members are accessing the content on iPads.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn to distribute and educate the employees and clients on our software. Additionally we use its deeper LMS tools to help grow and maintain our knowledge of our employees as well as empower them to see their career path and have some insight into how they can grow and what progress they have been making.
  • The authoring tool has been invaluable to augment the training material in PowerPoint, what used to be either bland or would require arduous amounts of programming as become a far more simpler straightforward task.
  • Collating and tracking of employees by individual or department.
  • Delivering content to our many clients.
  • Permissions are not clear enough. There have been issues when new features are released. Perfect example is when the review system came online, no one thought to partition departments to prevent other managers from seeing reviews of employees in other departments. Gross oversights such as this rendered time we put into developing this as staple at the company caused a lot of headaches and never should have been released without more consideration.
  • Courses and catalog should not be hidden in the Additional Options under settings; it is counterintuitive for it not to be in the actual menu of the learning creation area.
  • Context sensitive rollovers would be nice as they would add a level of explanation as to what process may need to be completed for a task to be complete.
We have yet to fully employ the on-the-job training, but it is perfect for what we eventually want to deploy. It would be nice if the system allowed name changes to functions like that. OTJ really doesn't reflect our nomenclature of having a one-on-one with our employees to track their work progress. OTJ sounds like a term used to learn how to operate a fryer at a fast-food chain.
Score 8 out of 10
Vetted Review
Verified User
In our organization we utilize iSpring Learn for onboarding training, continuing education, on demand trainings, and follow up assessments. In our industry there are ever changing regulations and product lines that we are responsible for servicing, so this allows all employees from all of our locations to receive centralized education that is standardized but can also be customized.
  • The iSpring Support Team is incredibly quick and efficient.
  • Having the entire Suite, the integration is easy to handle.
  • Getting users set up within the program is well done.
  • I would like to see the integration between Learn and Cloud be more efficient.
  • Users tend to have difficulties resetting their own passwords.
  • In the future, I would like to see some capabilities in the in person trainings increase. You can set up the trainings, but having hybrid courses is incredibly difficult.
iSpring Learn does a fantastic job of providing a solution for companies that use centralized courses and lean towards creating their own. We have all proprietary information that we use to education our teams, and it is very easy to utilize Learn to spread that education. If a smaller company were to only use prepurchased compliance trainings, I dont believe that the software would be the best available for the cost.
Score 8 out of 10
Vetted Review
Verified User
We use iSpring for new employee training/education and employees being promoted or moving to new areas. We only use for in house courses that we create and manage. We are a global organization.
  • Easy to setup a new user and enroll in courses
  • Cloud based and easy to access and use
  • We have hardly any need to support - meaning works well
  • I am not sure I fully understand the entire product suite
  • Maybe a more continuous relationship with an account manager
Really easy to setup and enroll new users in the standard courses we use for our global staff.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn to provide accredited training courses to the Private Parking industry, endorsed by a recognised Parking association. These courses are available to all association members, ensuring that every operator is equipped with consistent and standardised knowledge essential for the industry.

Our comprehensive curriculum addresses a wide array of topics, catering to diverse roles and proficiency levels, to foster excellence across the board.
  • Ease of learning
  • Interactive courses
  • Completion certificates
  • in depth reporting
  • i feel iSpring Learn has grown and improved in the 4+ years of using so no current concerns
The setting up and assigning courses, quizzes, and learning tracks is straightforward. Monitoring participant progress and receiving updates is seamless. Our system generates monthly reports, allowing us to track user engagement and course assignments effectively and areas where improvements is needed. The platform is scalable, accommodating an increasing number of users without any issues.
March 30, 2024

iSpring Learn

Score 9 out of 10
Vetted Review
Verified User
Incentivized
iSpring learn is super user-friendly and has been super easy for onboarding employees to use. The primary purpose of iSpring for my company is new employee onboarding training. The module course format has made our training process easier for onboarding employees. We recently looked into switching to another LMS format, and we decided to stick with ISpring as it is easy to use when it comes to creating learning tracks and has more value for the price. We were quoted almost double at another company for similar features.
  • User friendly training platform
  • Simple content creation
  • Data reporting and storage
  • Reporting tools are tedious to use
  • More integrations with HR websites and data tools
iSpring has made it easy to implement new onboard training seamlessly and helped with training engagement and retention. The course format has made new employees grasp content as the user side is strongly supported for ease of use. Content creation and integration have been very easy on the administrator side, allowing our company to update and adjust content with limited timeframes quickly.
Ben Mayhew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
iSpring Learn is our corporate LMS. We use it to build, deliver, and track learning throughout the company. Our solution set is broad and technical, so having a way to build and deliver learning quickly and effectively is critical to ensure sales growth and onboarding. We have over 200 users across the company and hundreds of learning modules, courses, and learning tracks.
  • Gamification is native and easy to implement
  • Organizing learning content and courses
  • Customer service is top notch
  • User administration is a little tricky
  • There is no way to make batch changes to courses
  • There's no sandbox
iSpring is an excellent tool to manage and deliver eLearning. For L&D Managers looking to expand their offerings and implementation, it's a great solution. We also use iSpring Authoring Tools which is a separate paid subscription, but the functionality and ease of use is incredible.

For companies with over 500 employees, I would imagine that management of the platform can be particularly challenging.
Score 8 out of 10
Vetted Review
Verified User
We use iSpring to both create and host all of our SCORM based training for internal use as well as our customer facing training. It's great because we can create the trainig and immediately upload to our LMS sites. We use both iSpring Learn and iSpring Market. Both work equally well.
  • customizable player options
  • easy upload to hosted sites
  • loads of options to customize the actual training
  • video control options are sometimes difficult to set up
  • too few pre built training options on the course library
  • third party options on the course library are difficult to set up
We were able to migrate all of our pre existing internal training presentations over into the iSpring SCORM based options very easily. I haven't gotten the chance to schedule live training sessions yet, but I'm looking forward to doing so. I do wish that the reporting options were more accurate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the system as our learning management system. We store content, distribute to employees, track completions, and report on completion status. We have all our employees use the system for all learning activities. We address leadership issues, we use it for our client training, and we use it for all our internal training. One of the main things we use the system for is compliance training.
  • Content library
  • Content distribution
  • Ease to use
  • Customer support
  • Communication capability
  • Reporting - it would be great if there were more automated reports
  • Admin training. We wish there was canned admin training.
  • Standing training for clients
This is a great mid-tier LMS for medium to small businesses. It is well suited for companies with 50 to 1000 employees. It is easy to learn and not very sophisticated. If your team does not have a lot of experience with a LMS this is a great system due to the ease of use. It is also nice it you do not have a lot of system interaction needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn to offer training courses to external customers and for training internal partners. The training communicates proper operation and usage, maintenance, and theory for industrial machinery. We sell the training as an additional option to in-person and live-online training and many customers prefer the computer-based model.
  • Easy integration
  • Short learning curve
  • Excellenct support
  • Easier setting of sequential rules for courses
  • Reports for learning tracks
  • Automated certificates for sub-course level work
It's a very flexible tool to supplement already existing training programs or for learner evaluations. We purchased this to sell external training but quickly found uses for it for hiring applicants, internal training, and evaluation.
Score 8 out of 10
Vetted Review
Reseller
We use the platform for training purposes, and I must say we are very comfortable with it. It is really ductile and flexible and I also want to make a special mention for the customer support team who have proved to be not only prepared and competent but also very patient and helpful in supporting us to solve technical issues that did not even depend on the platform itself. Kudos for your work because you make people's lives much less stressful!
  • Flexibility in managing the training materials
  • Personalization of the contents
  • Connection with other platform like zoom etc.
  • Ai Avatar
Well I see the best application in case of a training program composed by many different argument and for different company level.
I do not see any scenarios where it is less appropriate.
Gabriel Zang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The problem to tackle in our company was to eliminate live course redundancies, as well as quantifying and keeping track of our courses and the progress of the attendees. We use it as an online academy, with basic to advanced courses which allow not only our staff, but our clients, to self-train on our products, as well as to keep track as instructors of the progress, performance and needs these might have according to their scenarios.
  • Easy course management.
  • Traceability
  • Course creation tools.
  • Self checkout for course purchases.
  • Easier low level structures for permission and access.
  • Better UX at some dashboards.
It's great for self-service online courses, where you need to design, track, and give support or feedback to the attendees. From your own endeavor to a corporate solution, you can design courses and have them available easily. May not be suitable for very small companies, which don't have enough volume to delegate training to unattended courses, or big companies, which need to have custom sessions for different clients.
January 16, 2024

The best in LMS

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring for both clients and in-house training. Our scope of training includes how to maintain and how to keep your fresh water systems in public water clean and operable for the general public and this also includes sewer systems. For our in-house training we use it for all general and house training such as how to use Outlook we've built numerous trainings to use and continuing to build.
  • Customer service
  • Updates
  • Training on the how to use the product
  • A better graphics tool
  • Audio cutting if there was a way to flag where you want to make cuts
Personally I cannot think of a place nor time that a iSpring would not be a appropriate software to be using for training it it's very dynamic and it does what really I've seen needed in every LMS I've dealt with.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We currently use iSpring as our LMS system for a variety of our online training courses.
  • Pretty easy to create a course on the platform
  • Has chat feature readily available for tech support
  • Flexible on programs they offer and billing terms
  • They are unable to fix about anything through their tech support.
  • They can't go into the backend of their program to see what you experience which makes for a lot of back and forth and them rarely ever being able to address a support issue.
  • Not compatible with Safari for published training and have to go through an app with smartphone.
  • Login emails unreliable...over 25% of my users constantly reported not getting them or they go to spam; not sure why, but on other platforms I've used this has never been an issue.
I was hopeful this would be great, but they just did not hit the mark. While their customer service is friendly and very responsive, they have really never been able to fix any issue I've had over 3 years. I've always had to do work arounds. And they really need to become compatible with Safari and not require an app to use their product if on a smartphone. None of our other LMS required this and became a HUGE pain for our clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn for internal compliance and soft skills training, demonstrating our e-learning offerings to potential clients and providing our clients with LMS services.
  • Integrate with iSpring Learn dev tools
  • Easy to deploy courses
  • Intuitive user interface
  • Reporting progress across a team or across a series of courses
  • Bulk functions (add/delete)
  • Dashboard
Good for SMB companies using an LMS for the first time.
Len Krick, MBA, CBI, M&AMI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I over the past 10 years, I developed "FastStart Online New Business Broker Training," a unique professional learning system. I market and sell this system on an eCommerce website. I had never developed an online delivery system before, so i looked at several. I am so glad I chose iSpring Learn LMS because my student/users love it and it provides all the features I needed; it makes me look good and the student tell their friends about it. iSpring handles my content easily, consisting of 3 learning tracks, 27 modules, and 52 submodules. I developed and published all the quizzes on iSpring Suite, which is simple to use. I was able to integrate links to a Box account with 516 downloadable documents, required for completion of the learning tracks. The learners earn downloadable, personalized certificates of accreditation after completing each learning track. Supervisors receive automated progress reports tracking their users.
  • Share content across different learning paths.
  • Organizes the content logically
  • Makes it easy to control the user's learning path from one module to the next.
  • The quizzes are easy to write in iSpringSuite
  • I like the automated progress reports
  • I wish ISpring Learn could interface with my eCommerce website so that users were automatically enrolled when they purchase a course. That would require an API feed.
  • I have 516 downloadable documents for the three learning tracks. I wish iSpring Learn had an option for the user to download numerous documents at one time, instead of one at a time. After early users complained, I put a link to a Box account, for each learning track, so the user could download the documents all at one time.
This was the first time I ever developed an inline training system. While I developed all the content, I am not an "IT" person, so i was worried about structuring the system and implementing it in an LMS. iSpring Learn is easy, flexible, intuitive, and really professional. The support staff was immediately responsive and knowledgeable; they made it fun to create a great course delivery system. My users rave about it... and that is after delivering 3 tracks, with 27 modules, and 52 submodules, with 27 quizzes. I plan to enhance the system adding video delivery over time. Great LMS; glad I chose iSpring Learn.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We didn't have an LMS platform to support automated learning to employees at scale. Currently, training sessions were instructor-led and in small staggered batches. We came across iSpring Learn's management solution and the extent of features/functionalities it has is really good. Right from the authoring tool to the knowledge hub, quizzes, and quite many formats of learning materials available, it eases our tasks of creating content in-house as well as managing training. Customization and integrations with existing HRMS are add-ons.
  • Gamification: Available badges, certificates, and user achievements on training completion. Leadership boards available in the user profile increase competitiveness and motivation among users.
  • Analytics: Org level, departments wise, groups wise, and user-wise in-depth reports with lots of filters. The learning curve at the user level is one great functionality.
  • MS PowerPoint integration with iSpring Learn is a top feature and since most of our users are pretty comfortable with MS PowerPoint, it allows for easy content creation and quizzes.
  • More pre-loaded courses on soft skills and generic skills as part of the library, like email etiquette, POSH, Communication at the workplace, etc.
  • 360 performance review mechanism for each employee not just from training KPIs but from overall employee skill development
  • AI-based content generation tool to create content on the go
iSpring Learn is suited to small as well as large-scale organizations and their pricing model is good, pay per user as a company scales, and per-user cost decreases. Overall, easy customizations of UI and content creation on MS PowerPoint that will automatically generate SCORM learning modules, make adoption very easy for any organization. Overall, a great platform for any company to get started with LMS if they are trying to digitalize their learning management.
July 05, 2023

Game changer

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our business had limited training structure and needed a reliable platform. We needed something simple and effective for delivering self-paced learning.
  • Good reporting on training progress
  • Many file types supported
  • Easy to configure
  • Deeper reporting
  • Ability to see when users logged in last
  • More free basic ready made courses
In my experience, it is well suited to planning training, storing materials and issuing self paced learning. The quizzes are great to follow up the learning.
Marjolein Koggel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
iSpring Learn made a big step forward since 2022. It is improved in the number of features, the personal review option and the services connected. And this development is still going on very fast. It really becomes a great platform with a very good pricing model.
  • Clear overview on the platform for learners and administrators
  • Great administration portal with lots of features
  • 360 review option for personal development
  • Easy to use
  • More standard connectors (API)
  • Connection to LinkedIn Learning, Go1, etc. course libraries
iSpring Learn works very well for small to medium size companies (up to 2000 users). It's very well used by SME's.
Jace Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
iSpring Learn is used as the LMS for our learning initiatives. It is very easy to use and very intuitive, so it is user-friendly. There are many LMSs out there, and most do the same things, so what makes iSpring Learn stand out is their easy-to-use system and absolute dedication to customer service, not just for problems that may come up, but for how-to's and the occasional help to take it to the next level.
  • Tracking and record keeping
  • Authoring is easy and cutting edge
  • Collaboration is easy when you use their iSpring Space
  • I think it would be nice to drill down into the record keeping more
  • I think the gamification would be better presented if it were more "in your face" instead of on another page
I believe it is fantastic for companies that are starting their training system, because it is easy to use and in-depth. I also believe that it can be scaled for larger companies, like ours, at 7,000. I really can't think of a scenario where this system wouldn't work for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used the authoring tool to build out a custom training program for my retail cannabis company, and use the iSpring Learn LMS to host the trainings for my staff.
  • I like that you can build custom content.
  • I like that there's options for different types of quizzes and role playing scenarios.
  • The customer support is incredible!
  • I would like to see some different styles of interactions, I feel somewhat limited in what is available.
  • I wish I could edit interactions/role plays/etc. while still moving throughout my PowerPoint. I have to close and reopen the interaction many times, which slows down my process, when I am copying and pasting a lot of materials.
  • The reporting function is pretty underwhelming. I wish it would take the custom surveys and quiz results and present them better in Excel. It takes A LOT of manual effort to really understand the results of the reports.
iSpring Learn is very user-friendly and great for companies looking to build custom training content that doesn't have a ton of bandwidth in terms of designing materials. If you want robust reporting, currently as it functions, iSpring Learn wouldn't be the best option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iSpring Learn to train new hires. We also use it for continuing education purposes for current employees. It allows up to train in a more efficient way and train more people in a smaller amount of time. It also creates consistency in what everyone is learning.
  • Organize information
  • Creating quizzes
  • Tracking progress
  • A way to send a link to the app when people first sign up
  • Show the length of videos in the setup so we can see how long each course is
  • Less clicks when getting to course/track outlines
iSpring Learn is very easy to adapt and use. The app is very helpful for our staff to use on the go. The flow of courses is very easy and straightforward. Very good overall and would recommend it. Also, the customer service and onboarding were great.
Kieran Annis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using iSpring Learn as a tool to deliver training materials to our staff team across multiple departments, eradicating the need to complete multiple face-to-face sessions. Whilst primarily focused on our technical support team, we are also using the platform for bulk training needs, such as health and safety and fire safety. It is also our home for storing knowledge articles for the team to access at their leisure.
  • Courses are easy to set up and it doesn't take a lot of time or effort to get them to look professional.
  • Easy to report on individual users or courses, as well as look at a broader picture.
  • Allows you to create a diverse set of courses, allowing some to be more practical based than others.
  • Only real issue is the fact that you cannot filter out knowledge articles by user/department. We were hoping to use the platform to also allow some of our external customers access; however, iSpring Learn only has the ability to filter out courses. Knowledge articles are more practical for our personal needs, as they are quick PDFs or videos that our customers would be able to access, without seeing any of our internal work.
Pros
  • New starter training
  • Bulk Training--allows you to assign one course to everyone with a click of a button, saving you the effort of delivering the course to all members of the team in a more physical setting.
  • Reporting on who has done what/going the extra mile

Cons
  • Not everything can be restricted to certain users, which is the only downside I find.
Score 10 out of 10
Vetted Review
Verified User
Our program chose iSpring to deliver a course to adult learners across the state. At Extension, our mission is to connect to citizens and provide technical and educational assistance.
  • Clean display. Many of our users are new to online learning, so it was imperative that the display and interface were easy for users.
  • Cost effective. Compared to many of the other online learning systems this program is affordable.
  • Easy to create a course. On the administrative side, it is easy to create content and put together the course.
  • Reports lack flexibility. We can typically get what we want, but I have to do some workarounds to access the information I want.
This program works well for us to deliver content to the general public and those that have signed up for our courses. It is easy to use and is accessible on any device.
Mike Lynch | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We provide training foe CNC machine tools. Our customers (industry and academia) are using our iSpring classes to learn how to program, set up, and run CNC mills and lathes. This means we are not providing "internal" training for our own employees, but to external training to customers that pay for the classes they attend.
  • Unlimited content - Having the ability to upload as much content as it takes to provide our various classes is very important to us.
  • The ability to set up "organizations" where an administrator can provide training for their students. We have several high schools and colleges set up in this manner.
  • No downtime that I've noticed. The system just works.
  • Customer support. I have an issue that they cannot seem to replicate and correct. Also, support time seems to have degraded since I started using iSpring Learn.
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