An overall good product that meets the needs for centralized documentation for managed service providers
Our IT team uses ITGlue to track all documentation, Standard Operating Procedures (SOPs), and Passwords. They have recently added a …
Starting at $29 per month per user (5 user minimum)
View PricingOverview
What is IT Glue?
IT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM…
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Pricing
Basic
$29.00
Cloud
per month per user (5 user minimum)
Select
$34.00
Cloud
per month per user (5 user minimum)
Enterprise
$39.00
Cloud
per month per user
Entry-level set up fee?
- $545 one-time feeRequired
For the latest information on pricing, visithttps://www.itglue.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month per user (5 user minimum)
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is IT Glue?
IT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times.
IT Glue Features
- Supported: Flexible Assets
- Supported: Password Management
- Supported: API & Documentation Automation
- Supported: Knowledge Base & SOPs
- Supported: SOC 2 Compliant
IT Glue Screenshots
IT Glue Videos
IT Glue Explainer Video
IT Efficiency with a Unified IT Management Platform
IT Glue Integrations
IT Glue Competitors
IT Glue Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | North America, EMEA, South Africa, Australia, New Zealand |
| Supported Languages | English |
Frequently Asked Questions
IT Glue starts at $29.
Reviewers rate Usability highest, with a score of 9.
The most common users of IT Glue are from Small Businesses (1-50 employees).
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(102)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users recommend IT Glue for its ability to centralize and organize scattered information. They appreciate how the platform helps them migrate from a hodgepodge of documentation systems, bringing all their data into one place. This feature allows users to access critical information quickly, eliminating the need to search through multiple sources.
Reviewers suggest IT Glue as a valuable tool for streamlining workflows and improving productivity. With its intuitive interface and powerful search capabilities, users can easily find the information they need, reducing time spent on manual searching and increasing efficiency. Additionally, the platform's customizable templates and tagging system enable users to standardize their documentation processes, ensuring consistency across their organization.
Customers praise IT Glue for its robust security features and data protection measures. The platform offers encryption, two-factor authentication, and user access controls, giving users peace of mind when it comes to safeguarding sensitive information. This level of security is especially important for businesses that deal with confidential client data or have compliance requirements.
Overall, users recommend IT Glue for its ability to centralize scattered information, streamline workflows, improve productivity, and provide robust security features.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
October 06, 2022
An overall good product that meets the needs for centralized documentation for managed service providers
August 27, 2019
IT Glue and you!
May 31, 2019
IT Glue, it is for you.
April 11, 2019
IT Glue is easy to use and is a lot of fun to learn
March 11, 2019
Must have IT documentation tool
February 02, 2019
IT Glue eases documentation worries
January 29, 2019
IT Glue - Strong adhesive? Or basically a bandaid?
