IT Glue Reviews

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33 Ratings
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Score 8.9 out of 101

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Reviews (1-6 of 6)

Dale Bradford profile photo
August 27, 2019

IT Glue and you!

Score 10 out of 10
Vetted Review
Verified User
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Usability

9
Its interface is super simple, and easy to learn. Their search functionality it very nice, and allows us to access data with very few "clicks" of the mouse.
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Glen Nash profile photo
Score 8 out of 10
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Usability

9
Easy to train and use. Everything is in the same place. Multi factor authentication and access from anywhere make secure and convenient. Can do my job with out it. It also has a free read and paid write option for the client. We up sell this option making it a money maker as well.
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Leonard Johnson profile photo
Score 10 out of 10
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Verified User
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Usability

10
Super easy and fun to use. There are very few clicks from finding information that may be beneficial to your needs. I have never experienced any technical issues with IT Glue. There is also great support if you need help and there are support articles to help you get started.
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Rob Rotundo profile photo
Score 6 out of 10
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Usability

5
This is where our major struggle is with the application: trying to get everything moved from one system to another is very difficult. And my road techs complain about the lack of a good mobile option to get the info they need while they are on site. Hopefully, they are working on this.
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About IT Glue

IT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times. Additionally, the vendor says by eliminating wasted time, IT Glue gives organizations more time to focus on what matters - growing their business.

IT Glue Features

Has featureFlexible Assets
Has featurePassword Management
Has featureAPI & Documentation Automation
Has featureKnowledge Base & SOPs
Has featureSOC 2 Compliant

IT Glue Screenshots

IT Glue Integrations

Autotask, Zapier, Datto, Slack, SolarWinds Remote Monitoring & Management, Lucidchart, SolarWinds N-central, Jamf Pro, Pulseway, ConnectWise Manage, ConnectWise Automate (formerly LabTech), Kaseya Virtual System Administrator (VSA), Warranty Master

IT Glue Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required
EditionPricing DetailsTerms
Basic$19per user
Select$29per user
Enterprise$39per user

IT Glue Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

IT Glue Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:North America, EMEA, South Africa, Australia, New Zealand
Supported Languages: English