July 31, 2019
Score 9 out of 10
Read Dale Bradford's full review
Use Cases and Deployment Scope
We made the decision a couple years ago to bring our help desk in-house. With that we had to find a way to collect all the information we had on our customer base in one central, secure, location. After a few months of tossing ideas around we decided to demo ITGlue, and it has been the best decision we have made.. With IT Glue's integrations and their easy to use interface, implementing it and training our help desk staff was so easy!