Name: ITCS-WebClock
Rating: 9 (1 reviews)
Author: IT Computing Services

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### Time Tracking and Management
Users have expressed a range of opinions regarding ITCS-WebClock's time tracking and management capabilities. While some users appreciate the ease of use and features such as tracking personal time off and managing PTO, others have encountered issues with clocking in and out not registering correctly. The system's ability to track PTO and vacation time has been highlighted as a key benefit by some users, although there have been complaints about the system not tracking PTO effectively. Despite some challenges with setup and communication, the support team has been commended for their responsiveness and assistance in resolving issues.

### Payroll Integration
Users appreciate the simplicity and effectiveness of ITCS-WebClock's payroll integration, noting its smooth integration into their payroll processes. However, some users have expressed concerns about the manual steps required for weekly payroll downloads and uploads, suggesting room for improvement in streamlining these processes. The transition from other payroll systems like ADP to ITCS-WebClock has been met with mixed reviews, with some users finding the new system more user-friendly and intuitive, while others are still adjusting to the change. Despite these mixed sentiments, overall feedback indicates that ITCS-WebClock's payroll integration functionality is a valuable asset for many users.

### PTO and Leave Management
Users generally praise ITCS-WebClock for its efficient management of PTO and leave. While some users find the system easy to use and appreciate its ability to track vacation and sick days accurately, others have raised concerns about the system's limitations in tracking PTO effectively. Despite some challenges faced during implementation and occasional issues with manual adjustments, overall sentiment leans towards the system being beneficial for monitoring and managing PTO, vacation time, and absences. The system's real-time tracking capabilities and user-friendly interface have been highlighted as key strengths in streamlining leave management processes.

### Reporting and Analytics
Some users appreciate the ease of modifying timesheets and generating reports, while others express frustration with the system's functionality. Issues such as difficulty in finding specific information in reports, limitations in highlighting and printing PDF reports, and inconsistencies in clocking in and out have been highlighted. Despite some positive feedback on the system's usability, concerns about the effectiveness and efficiency of ITCS-WebClock's reporting and analytics features are evident in user reviews.

### Compliance and Security
Users consistently express satisfaction with ITCS-WebClock's compliance and security features, emphasizing the reliability and dependability of the software. The positive feedback underscores the effectiveness of the system in ensuring data security and regulatory compliance, with users appreciating the support team's proactive assistance in addressing any concerns related to compliance and security.

### Software Updates and Features
Some users are still in the process of familiarizing themselves with the new features introduced in the latest version of ITCS-WebClock's software updates. However, there are mixed feelings among reviewers, with some expressing a neutral stance due to not utilizing all the offered features. It appears that the software updates and features of ITCS-WebClock have elicited a range of responses from its users, showcasing a diverse perspective on its capabilities.

The ITCS-WebClock is an online time and attendance software designed specifically for payroll management. According to the vendor, this solution is aimed at small to large-sized companies across various industries, including retail, healthcare, hospitality, manufacturing, and professional services. It offers features such as employee attendance tracking, project and job tracking, time off management, scheduling, and expense management. The vendor claims that ITCS-WebClock simplifies payroll processing with its user-friendly interface.

## Key Features

**Web Based Online Time Clock Software**: According to the vendor, this online time and attendance software is designed to assist with payroll management. It allows businesses to track employee attendance, projects and jobs, time off, scheduling, and expenses. The vendor claims that it simplifies the payroll processing with just a click.

**Track and Manage Employees Anywhere**: The vendor states that this web-based time clock system enables businesses to track and manage their employees remotely. It features GPS and GEO fencing by location for accurate employee tracking. Additionally, it supports job costing and holiday processing for efficient management.

**Contactless Time Clock Devices**: According to the vendor, ITCS-WebClock offers contactless time clock devices that allow touchless clock-in and clock-out for employees. These devices support various methods such as biometric and RFID for real-time tracking. The vendor claims that they seamlessly integrate with the web-based time clock software for efficient data synchronization.

**Online Employee Scheduling**: The vendor states that ITCS-WebClock provides online scheduling software for tracking and managing employee schedules. Businesses can view time-to-schedule in real time for efficient coverage planning. The vendor also claims that it enables on-demand scheduling of employees through text notifications for added convenience.

User-Friendly Interface: Several users have praised WebClock for its user-friendly interface, stating that it is easy to navigate and make necessary adjustments to time punches and track personal time off. This intuitive interface allows for convenient modification of weekly timesheets and running reports on employee PTO and vacation time.

Excellent Customer Service: Many reviewers have had positive experiences with the customer service and support provided by WebClock. They have mentioned that the transition from another system was made easy thanks to the helpfulness of WebClock employees. Additionally, users appreciate the convenience of online support services offered by the platform.

Seamless Integration with Payroll: A significant number of users have commended WebClock for its flawless integration with payroll systems. They were able to export data without any issues, making it easier to manage employee records and streamline payroll processes. The overall quality of the system has been appreciated in terms of both functionality and sales discipline during implementation.


Issues with Clocking In and Out: Some users have experienced problems with the system failing to register their actions when clocking in or out. 

Delays in Transferring New Hire Information: There have been reports of delays in transferring new hire information from the Engage system to the Web Clock system, resulting in a waiting time of almost two hours.

Difficulties Navigating Reporting Areas: Users have found it challenging to navigate the reporting areas, often having to go back and forth between screens to find specific information on a report.

Users of ITCS-WebClock have reported a seamless transition to the software, with the support team providing valuable guidance throughout the process. The tech support team has been praised for their amazing assistance in addressing any questions or issues that arise. The software itself has proven to be dependable and user-friendly, despite some minor inconveniences experienced with clocking employees in and out. It has been particularly effective in monitoring and managing PTO and unexcused absences, improving efficiency for businesses. The system offers easy navigation and real-time tracking of PTO, allowing for better management of employee time off. Integration with Engage has also been reported as fairly easy to use, further enhancing the capabilities of the software. Overall, users are satisfied with the ease of use, reliability, and compliance of ITCS-WebClock, attributing much of their positive experience to the amazing customer support provided by the knowledgeable and responsive support team. The company's dedication to customization, streamlining, and personalized training has created a product that meets users' needs without any issues, demonstrating their commitment to ensuring an excellent user experience.

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.

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ITCS-WebClock

Applications to track employee, contractor and consultant time spent on jobs and tasks.

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ITCS-WebClock 2024-01-08 07:06:18

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Time Tracking Software

We utilize ITCS-WebClock as our main timekeeping system. This product took the place of a phone based system and the employees at all of our satellite locations like this system much better

Provides alerts for missed punches
Allows EE to review and approve their timesheet
Easy to use reporting system

Less employee time spent trying to clock in
Less manager time spent in managing timesheets

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ITCS-WebClock

Overview

What is ITCS-WebClock?