Overview
What is Iterable?
Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
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- Competitors
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What is Iterable?
Iterable is a customer communication platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale. With Iterable, marketers can create, optimize, and measure every interaction taking place throughout the customer journey. Iterable boasts users among brands like Fender, Calm, and Box, who build customer-centric experiences at scale by delivering the right content to the right audience at the right time.
With over 100 technology integration partners, Iterable empowers marketers with data and technology to deliver memorable customer experiences at every touchpoint.
Iterable Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
Additional Features
- Supported: Segmentation on any field or criteria
- Supported: Journey builder (without coding)
Iterable Screenshots
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Iterable Integrations
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Iterable Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States, United Kingdom, Australia |
Supported Languages | English |
Iterable Downloadables
Frequently Asked Questions
Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).
Reviewers rate A/B testing and Role-based workflow & approvals highest, with a score of 8.4.
The most common users of Iterable are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 98)
Great Email Management Software
Rating: 10 out of 10
December 18, 2024
MB
Vetted Review
Verified User
- Track customer activity
- Provide details about email campaigns
- Options to review emails and visualize them
Cons
- The option to download pdfs of whole emails would be great. Maybe there is that option, but I am not aware of it.
Iterable Review
Rating: 8 out of 10
October 31, 2024
DB
Vetted Review
Verified User
1 year of experience
- When someone opt out Iterable remove the customer from my list automatic.
- The use of handlebars. This feature is a great feature to have our dynamic fields filled automatic, generating a customized email to each customer.
- Reports. Love how easy is to generate reports to see and analyze my data.
Cons
- Case studies. If Iterable have some case studies where we can go and look for good and bad examples, that could help me avoid mistakes in the early stages.
- A better way to get the purchase links track back to the report, for what we use we need to generate something on our end to cross analyse against iterable data, would be great if we could have it all in one of the reports already provided by Iterable.
- I know we can create folders for journeys and lists, but would be nice to have a way to only see what I and other people in my team are doing. With so many people in the company using Iterable, my files go to the bottom of the page every time, and there is a risk to someone else editing or deleting my lists and journey.
Iterable Review
Rating: 9 out of 10
October 31, 2024
AS
Vetted Review
Verified User
5 years of experience
- Deep Link Integration
- Audience segmentation
- Push notifications
- Email and In-app campaigns
Cons
- Probably allow rich animated graphics in push notifications
- Introduce some sort of AI which can help your customers
- Please provide 60 days payment terms or allow monthly payment for businesses who are your old partners and heavily depend on Iterable and are currently struggling in bad macro economic environment
The Best Marketing Automation Platform!
Rating: 10 out of 10
October 31, 2024
TP
Vetted Review
Verified User
5 years of experience
- The best support in the business! They are only a chat message away and immediately respond.
- Deep customization with email templates
- In depth overview of user profiles and event history
Cons
- Easier email template preview. Please add the ability to search a user and directly ingest event payloads without having to code json.
How marketing automation should be
Rating: 10 out of 10
October 24, 2024
RC
Vetted Review
Verified User
2 years of experience
- Easy onboarding
- Great UI and simple campaign journey builds
- Great customer success team
Cons
- Some of their recent AI additions have been a great start on their journey, for example AI powered copy automation.