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Iterable

Iterable

Overview

What is Iterable?

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Iterable?

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.5
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.1
Avg 7.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.7
Avg 7.5
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Product Details

What is Iterable?

Iterable is a customer communication platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale. With Iterable, marketers can create, optimize, and measure every interaction taking place throughout the customer journey. Iterable boasts users among brands like Fender, Calm, and Box, who build customer-centric experiences at scale by delivering the right content to the right audience at the right time.

With over 100 technology integration partners, Iterable empowers marketers with data and technology to deliver memorable customer experiences at every touchpoint.

Iterable Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

Additional Features

  • Supported: Segmentation on any field or criteria
  • Supported: Journey builder (without coding)

Iterable Screenshots

Screenshot of Iterable lets marketers build journeys without any codingScreenshot of Iterable gives marketers  necessary info on their campaigns, in real timeScreenshot of Iterable lets customers segment on any field or criteria, across millions of usersScreenshot of Iterable supports all marketing channels: email, web, mobile push, sms

Iterable Video

More about Iterable in 60 seconds.

Iterable Competitors

Iterable Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Australia
Supported LanguagesEnglish

Frequently Asked Questions

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Braze, Klaviyo, and Customer.io are common alternatives for Iterable.

Reviewers rate A/B testing and Role-based workflow & approvals highest, with a score of 8.4.

The most common users of Iterable are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 98)

Great Email Management Software

Rating: 10 out of 10
December 18, 2024
MB
Vetted Review
Verified User
  • Track customer activity
  • Provide details about email campaigns
  • Options to review emails and visualize them
Cons
  • The option to download pdfs of whole emails would be great. Maybe there is that option, but I am not aware of it.

Iterable Review

Rating: 8 out of 10
October 31, 2024
DB
Vetted Review
Verified User
Iterable
1 year of experience
  • When someone opt out Iterable remove the customer from my list automatic.
  • The use of handlebars. This feature is a great feature to have our dynamic fields filled automatic, generating a customized email to each customer.
  • Reports. Love how easy is to generate reports to see and analyze my data.
Cons
  • Case studies. If Iterable have some case studies where we can go and look for good and bad examples, that could help me avoid mistakes in the early stages.
  • A better way to get the purchase links track back to the report, for what we use we need to generate something on our end to cross analyse against iterable data, would be great if we could have it all in one of the reports already provided by Iterable.
  • I know we can create folders for journeys and lists, but would be nice to have a way to only see what I and other people in my team are doing. With so many people in the company using Iterable, my files go to the bottom of the page every time, and there is a risk to someone else editing or deleting my lists and journey.

Iterable Review

Rating: 9 out of 10
October 31, 2024
AS
Vetted Review
Verified User
Iterable
5 years of experience
  • Deep Link Integration
  • Audience segmentation
  • Push notifications
  • Email and In-app campaigns
Cons
  • Probably allow rich animated graphics in push notifications
  • Introduce some sort of AI which can help your customers
  • Please provide 60 days payment terms or allow monthly payment for businesses who are your old partners and heavily depend on Iterable and are currently struggling in bad macro economic environment

The Best Marketing Automation Platform!

Rating: 10 out of 10
October 31, 2024
TP
Vetted Review
Verified User
Iterable
5 years of experience
  • The best support in the business! They are only a chat message away and immediately respond.
  • Deep customization with email templates
  • In depth overview of user profiles and event history
Cons
  • Easier email template preview. Please add the ability to search a user and directly ingest event payloads without having to code json.

How marketing automation should be

Rating: 10 out of 10
October 24, 2024
RC
Vetted Review
Verified User
Iterable
2 years of experience
  • Easy onboarding
  • Great UI and simple campaign journey builds
  • Great customer success team
Cons
  • Some of their recent AI additions have been a great start on their journey, for example AI powered copy automation.
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