Ivalua Source-to-Pay

Ivalua is a cloud-based procurement platform that offers buyers unified source-to-pay capabilities. Users have had positive experiences with Ivalua because of its user-friendly interface. They also appreciate Ivalua's analytics module and reporting capabilities. When it comes to benefits derived from the product, customers find they could centralize information about supplies and products into a single source of truth. However, there are some drawbacks and limitations that users experience when using this platform. Some customers have encountered technical glitches in the initial stages of implementation, making the process difficult at times. Additionally, some customers have found the sourcing module confusing, and template issues can cause implementation delays. Overall, customers have had mostly positive experiences with Ivalua due to its features, such as digitization of purchase orders and invoicing, e-auctions, vendor management, invoice processing, powerful search capabilities, and customization options. However, more improvements could be made on aspects related to templates and usability of certain modules, like sourcing, for improved customer satisfaction.

• Lack of Templates for E-Auction: Some customers feel that the number and variety of templates available for e-auctions is limited, making it difficult to customize them according to their needs. • Difficulty Integrating Existing Platforms: Some customers have reported issues with integrating existing platforms, such as ERP systems, into Ivalua. • Cumbersome Ticketing System: The ticketing system provided by Ivalua can be confusing and hard to navigate for customers who are not familiar with or used to using it. • Technical Glitches in Initial Implementation: Some customers have reported that they faced multiple technical glitches while implementing the software initially; this has caused frustration and delays in the process.

• User-friendly and flexible: Customers report that Ivalua is easy to use, configure, and has great reporting capabilities. • Cloud-based procurement platform: Ivalua offers users the ability to conveniently access their source to pay software from anywhere. • Spend analysis: Customers have had positive experiences with Ivalua's excellent insights analytics and spend analysis features.

Users have generally had a positive experience with Ivalua. Customers praised its flexibility, user-friendliness, customizable UI, and analytics module. Additionally, customers found it beneficial in terms of its e-auctions, RFP creation, spend analysis, and interlinkage between ERP modules. However, customers also revealed some drawbacks, such as fewer templates available for e-auction, difficulty integrating with existing platforms, and technical glitches during initial implementation.