Score 8.7 out of 10


What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.
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Recent Reviews

Love this product!

10 out of 10
October 21, 2019
iWave is used for prospect development. It is used in my department (me) only, but I use it to support departments across the organization.
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What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

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Product Details

What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

iWave Video

iWave Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of iWave are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Attribute Ratings


(1-13 of 13)
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Score 10 out of 10
Vetted Review
Verified User
I use iWave to research prospective donors, board members and other key people to gather background information and their donation history mostly. When doing a donor rating and screening, we like to find out what other organizations the person has donated to as well as to fill in the blanks we have such as an address, work place, phone number, or email.
  • donation history
  • web references
  • sometimes they don't list the current workplace and will have a previous occupation, needs to be updated
I can find a plethora of information on the person I'm searching for. Sometimes it's hard to determine if I've found the right person if they have a common name.
Score 8 out of 10
Vetted Review
Verified User
We use Iwave to screen our donor database and then to create profiles for a selection of those donors. We use it for both overall screening and deep-dive individual research. It helps us to prioritize our outreach and engagement in the Development Department.
  • Database wealth screening
  • Donor profiles
  • Confirming capacity
  • Confidence scoring for matching has room for improvement
  • I'd like it to automatically create profiles
  • Integration with RENXT
Iwave is well suited to give you a starting point for screening a large data set, and to generate capacity indicators for your population. It is less useful for finding philanthropic inclination in general, in my experience because the recency of the donation data driving that does not seem to be up to date.
Score 7 out of 10
Vetted Review
Verified User
iWave was used by or development team to help us figure out our best major donor contacts. The amount of information was useful for our major gift developer to establish a relationship with a donor we thought may be interested in long term major gifts. It also helped them prioritize and narrow down who they should be focusing on, along with giving them an idea of how much of an ask they should approach with when on visits or calls. The data was updated monthly and imported to our database for easy use by all of development to help monitor what stages of development each donor was in.
  • iWave is very good at finding the details of a donor and their financial picture
  • iWave is very good at breaking down this information in a digestible form
  • iWave is one of the most accurate systems we have use for donor matching when it comes to searching donors form our database
  • iWave gives you A LOT of information. And I mean a lot. Some of it seems mundane while other info points are important. I wish it could be narrowed down by how much data you want to see on somebody
  • Because of the amount of information, it's so easy to get lost in the weeds of your large donors. It has a very WIDE focus for gathering info
  • The website could definitely have a better layout. Sometimes finding the data or tab you need can be tricky
iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
Score 8 out of 10
Vetted Review
Verified User
iWave is used to research potential donors for our organization. It is a great tool to get a snapshot of a prospects capacity, linkage, and interest. Plus the PRO Screen feature makes it easy to analyze contacts in your current database to see where there may be more potential and hidden gems.
  • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
  • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
  • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
  • Not all the data sources have smart searches, so you would still need to search for Steve Smith and Stephen Smith separately.
  • iWave can only return the data that is out there from its data sources which sometimes can be inaccurate. This is no fault of iWave but is still a con with using the software.
  • iWave is expensive and can be hard to justify the cost unless you have a full-time prospect researcher or another position who is consistently using the program.
iWave is a great resource for getting a big picture understanding of a donor and their potential alignment to your organization. There may be times if you are wanting to dive deeper into a particular facet of the donor profile that you would need to continue researching through other sources. Overall iWave has a user-friendly interface and is a must-have program for any prospect researcher.
Score 9 out of 10
Vetted Review
Verified User
Our team uses iWave for an in-depth look at our donors as well as for doing one-off individual profiles on donors and potential donors. It is used by our fundraising team and has been extremely helpful in identifying new prospects and narrowing our priorities. It has also enabled all members of our team to do their own individual research instead of relying on one person.
  • Real-time business information on individuals and direct links to the organizations they are involved with.
  • Extensive listings of real estate holdings and values with direct links to Zillow property records.
  • Breakdowns and charts that are easy to read on where donors focus their philanthropy.
  • Links to social media would be amazing.
iWave is great for a small shop or a large shop. The large batch screening process can easily be shared among users and individual profiles that are customized to each user can be shared or remain hidden. The tools are easy to use and the turnaround time for information is quick.
Score 10 out of 10
Vetted Review
Verified User
iWave is used by the fundraising department in a non-profit organization. It helps to research donors and look up constituent information. It provides better prospect research tools for the team.
  • Sleek Interface
  • Easy to Use
  • Confirmed Records
  • Improved Integration to Fundraising Software
iWave may be the best prospect research tool our department has used since I have been here. It is easy to use, provides excellent information, and enables the prospect researcher to provide complete research profiles.
iWave has great customer support!
October 21, 2019

Love this product!

Score 10 out of 10
Vetted Review
Verified User
iWave is used for prospect development. It is used in my department (me) only, but I use it to support departments across the organization.
  • iWave's 360 Search is super helpful and a huge time-saver.
  • Their giving history search is as good or better than other competitors.
  • Their customer service is second to none.
  • I wish there were better filter features across searches.
iWave is my go-to for so many aspects of prospect development. It helps me do my job to the best of my abilities.
Whenever I email my rep or submit a problem, I always hear back in less than a few hours, tops, with a solution to my problem.
Score 10 out of 10
Vetted Review
Verified User
We are a small nonprofit. 15 months ago when I started, we had no database of prospects or donors. I used iWave to build my prospect pool of over 2500 qualified leads.
  • It allows me to identify prospects based on where else they give and at what level.
  • It provides me with contact information.
  • It often tells me net worth and real estate values.
  • Truthfully, it was a user that needed improvement! Once I finally took the time to do the tutorials and really understand what a tool it is, I used it to much greater advantage.
I have recommended iWave to many colleagues and will continue to do so. I’ve taken it with me to every nonprofit I’ve worked at for the last 10 years. It’s an incredibly powerful tool that cuts hours out of traditional prospect research. It’s efficient and continues to be improved all the time. I could not do my job without it.
Excellent customer service. They are responsive and friendly and they stick with you till the problem is solved.
Dave Archuletta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use iWave in the Development department of our performing arts nonprofit organization. For the past two years we have subscribed to the 2-user license (5,000 credits) package. The tool has been invaluable for us as we assess the capacity of our current donors, ticket buyers, and personal contacts we meet in various networking or special events settings. iWave allows us to easily collect publicly available information across multiple databases. We also use the platform for Institutional Development, as the "Foundations" section of the tool allows us to research a foundation's giving history, board composition, and staff structure. This can be invaluable information when approaching a new prospective funder.
  • Easily compare results across multiple databases, utilizing the "360 search" capability. This is the most common type of search for us, as it provides a snapshot of everything from real estate values, stock sales, political giving, charitable giving, and board roles of each individual.
  • Foundation search allows us to research all information about a charitable foundation, including 990s, board lists, staff lists (including contact information), and giving history, all sorted by region and field. Having access to this information on the same platform as our individual giving research makes for a much more efficient workflow, and also enables us to see the connections between individual prospects and the foundations or boars they may serve on.
  • Bulk data processing turnaround is very quick, often a short list will be processed within an hour and even long lists of 4k or more are processed within 36 hours. The results are sortable and filterable, allowing us to efficiently handle larger amounts of data that come with big lists
  • Customer support is prompt, friendly, and always helpful when needed. We never feel like we have to wait very long for a response, and customer support is always available by phone.
  • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
  • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
For my organization iWave is well suited to understand more about the giving capacity and history of our ticket buyers. As a performing arts nonprofit with a theater space and a large volume of ticket sales, iWave helps us identify donor prospects from the many people who purchase tickets and attend our shows. The Foundation search tool is especially useful for researching new sources of grant revenue.
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
Score 9 out of 10
Vetted Review
Verified User
Our Data Services and Development departments use iWave to research donor giving capacity. iWave is instrumental in determining who should be included as our target audience for mailings as well as what amount would be appropriate to ask for donations. It also helps us get to know our donors; who they are and what causes they are passionate about.
  • iWave is very user friendly. It did not take long at all to figure out the most efficient way to use their website. There are many Training Webinars and a support center. Customer Support is very helpful.
  • The credits you purchase are only used if you use a batch screening. Individual screening is unlimited.
  • We have found that the information discovered in iWave about our donors is up-to-date and accurate.
  • The Foundations/Charities search function is particularly helpful. You are able to see the financials, 990s, grants awarded, and the people connected to the organizations all in one place without having to search the internet.
  • I wish the PDF Profile Report was able to be customized. Sometimes when you PDF the report, the page breaks are not clean.
  • When performing a 360Search, sometimes if the property is owned by a Trust, it won't show up in the properties section of 360search. I work around this by searching for the property on the Real Estate tab first to add it to my Profile. The donor will usually have all properties owned sent to one main property.
  • I wish it had a automatic tie in to Raiser's Edge but I understand that Blackbaud has their own product ResearchPoint so I don't forsee that happening any time in the near future.
I believe iWave is well suited for batch screenings of potential donors as well as single screenings of individuals, foundations and charities. It is also well suited for determining the appropriate ask amount for a donation. I cannot really think of a scenario that would not be appropriate to use iWave.
Amber Countis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
iWave is one of the tools utilized on a daily basis by the prospect management and research team at Norwich University. It is a valuable tool to find useful, actionable information about prospects and donors including real estate, philanthropic donations, business information, and more. I appreciate the volume of information available through iWave at a very reasonable cost. The evolving databases included in the product also keep it current and more valuable everyday.
  • Easy to use search capability with a quick peek at the results.
  • A wide variety of information that is critical to helping us understand our donors and prospects.
  • The product is constantly changing and adding additional databases that provide useful information.
  • Continue to identify additional resources that could be included in the product without major subscription increases.
I love using iWave for quick results in an easy to use and understand format, especially for non-researchers.
Shannon Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The prospect research team uses iWave to proactively wealth screen alumni/parent/friend prospects for the University. We use it to find and confirm real estate, donations to other organizations, business information and other contact information. The 360 Search has been an invaluable resource for our team. We love iWave!
  • Very often we are able to find real estate and gifts to other organizations in iWave that we cannot find in other research products, or we find more recent information. This is a huge bonus when we are looking for time-sensitive information for our major gift officers.
  • Having worked with iWave for a decade, I have seen the company continue to evolve and get better at what they do. They are constantly striving to be competitive with and even better than their peers. This proves to me they are not satisfied with maintaining the status quo like some of the other larger vendors who monopolize the market and whose data has become "flat."
  • The biggest piece of missing functionality has been data integration with Raiser's Edge, but iWave is working feverishly with Importacular to make that an option for users as well. I expect that process to be more user-friendly in the next year or so.
  • I love that iWave is always adding new data sources to their 360 Search with Database USA being the newest piece. I hope the "COMING SOON" section of that data source will be populated soon.
iWave is a fantastic product for any size shop. We recently did a small screening of about 1000 records and were pleasantly surprised at how the results turned up new names we didn't realize were prospects based on the real estate values returned. The functionality of the screening has become easier and the returned results within the product has become much easier for the team to navigate. It is still a little bit cumbersome to sort through and delete gifts or real estate that do not belong to your prospect, but I have used other products that do not even give you that option! It is also really useful to have several options to be able to customize your screening.
Armen Boyajian, CFRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am Director of Leadership Giving at the Roman Catholic Diocese, and utilize iWave to identify and solicit major donor prospects. While some nonprofit organizations have a full-time researcher (or more than one), we are a relatively small office (six FTE professionals) and I use iWave to determine which of our current constituents have the financial capacity and more important, the affinity for our mission and then solicit gifts for such purposes as Catholic Charities and our Seminarian Education Campaign. We also have two other users in the development department. This software addresses the need to develop profiles on donors and prospective donors.
  • Generally accurate in bringing together financial information such as property owned, nonprofit or foundation board membership
  • Generally accurate in predicting donor or prospect's affinity for our work (thus propensity to give)
  • Very accurate with things like political giving -- an important predictor for giving
  • iWave could improve in the area of connecting business affiliations and giving.
  • Given some of the new features -- e.g. batch screening -- it has taken me some time to get used how to export to the different screens. However, I've found their customer service to be excellent and they've helped me through some of the new features.
I think that for most nonprofit organizations that cannot afford a full-time researcher, it is very reasonably priced and very effective in yielding good, actionable information on donors and prospects.
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