Jack Project

The Jack Project, developed by Jack Project GmbH, is an all-in-one software solution designed to streamline task and project management, communication, and collaboration within organizations. According to the vendor, it caters to businesses of all sizes and is aimed at professionals in various industries, including project managers, team leaders, department managers, IT professionals, and marketing professionals. With its range of features, the Jack Project aims to provide an efficient and effective organizational management experience.

Key Features

Wissensmanagement: According to the vendor, users can create a structured organizational hierarchy for departments, teams, and projects. They can customize text templates using the built-in text editor and manage read receipts. The Jack Project allows for simplified file storage without the need for switching systems. Additionally, it offers a permission system that operates at both the directory and document levels. The vendor also highlights that the software can be used as an intranet solution.

Aufgabenmanagement: The Jack Project enables users to create tasks for project planning, product development, and agile sprint planning. They can import tasks from email inboxes and ticketing systems, generate tasks from meeting minutes, and import tasks from MS-Outlook using drag and drop. The software supports hierarchical organization of tasks for departments, teams, projects, and milestones. Users can customize lists and filter templates and visualize tasks using a Kanban board. The Jack Project also allows for setting target and reminder dates, engaging in conversation with chronological notes, and attaching files. The software includes features for effort estimation, time tracking, and offers text templates for epics, user stories, change requests, and incidents. According to the vendor, users can compare planned vs. actual progress and integrate with the Jack Project Chat.

Projektmanagement: The Jack Project offers customizable list views and allows users to create customizable project templates. Users can assign and view tasks in multidimensional project structures, sprint plans, milestones, and more. The software provides a Kanban board for visualizing project progress and generates KPI reports and project dashboards. According to the vendor, the software allows for real-time tracking of project progress with planned vs. actual comparisons and generates performance reports. Users can easily onboard external users and manage permissions for directories, tasks, and documents.

Help & Supportdesk: The Jack Project allows users to submit support requests via email or web application. It provides a comprehensive ticket tracking system for submitters and streamlines dispatching processes for operators. The software includes time tracking features and allows users to create knowledge databases within the same system. Users can perform full-text searches and customize email templates and workflows. The Jack Project also supports the separation of areas and teams and enables single sign-on for users within a domain controller.

Zeiterfassung: Users can track project time using the start/stop function or the time tracking calendar. The Jack Project offers a mobile app for Android and iOS and allows for data export to Excel or via the Webservice API.

Intranet: The Jack Project facilitates the easy creation and publication of information and files on the intranet. It includes a CMS system and supports full-text searches. Users can schedule timed publication of posts and allow others to like/dislike and comment on posts. The software also allows for linking to other applications.

Kollaboration & Chat: The Jack Project includes an integrated GDPR-compliant enterprise chat. Users can chat directly within the system and engage in group chats. The chat history can be connected with tasks, and chat messages can be converted into tasks. The Jack Project also offers mobile access through the Jack Project App.