JAGGAER

Formerly SciQuest

JAGGAER is well suited to be a modern, cloud procure to pay application for large organizations.

SciQuest's platform is ideally suited for a larger institution where a wide range of disciplines and supplier preferences exist. This includes Academic, Government, Biotech, Pharmaceutical and similar entities that have a high percentage of indirect spend and lengthy list of vendors. Their offerings work well in combination with a variety of "back-end" financial systems and they combine in-house and consultant expertise to implement the platform in complex environments. Although they have some customers with much smaller user bases and vendor lists, the solution may be overkill for these institutions.

SciQuest offers the features and functionality of applications that are priced well above the price point. As the product matures, it will be a "total solution" for our business.

SciQuest is well suited for organizations that have multiple users who purchase similar items. It is less appropriate for a small business.

SciQuest works especially well automating invoice delivery & payment processing with our larger, tech savvy vendors that are cXML proficient and that have established e-procurement/selling processes (= 40% of our vendors). Some vendor-caused cXML invoice rejection and accuracy issues are to be expected during their start up one to six months. This is especially true if the vendor doesn't pay attention to the automatically generated file Reject messages that SciQuest sends the vendor when the vendor sends misconfigured files. After the vendor start-up period of one to six months the files flow quickly and payments can happen in one day. Our start-up phases for onboarding cXML vendors is now one to three months. The 60% of vendors that are small or local and without cXML also flow well and are semi-automated with scanning instead of direct cXML e-invoice synchronization.

SciQuest is well suited for a bigger institution. Where I think they are lacking is being able to offer a stripped down version of their offerings to make it affordable for the smaller customers, e.g. community or private colleges.

The punch out functionality to choose items for requisitions works well enough (sandwich model). Attempting to replace one's entire customizable ERP business processes with a SaaS solution may be too much to ask for the customer.

SciQuest takes the guesswork out of when an approval is needed, and how to get the requisition to the appropriate approver. The requisitioner also has visibility into the progress their order is making through its approvals.

SciQuest is very well suited for one-stop shopping needs for users. Our only wish is that every vendor could have a level 2 punchout.

SciQuest is well suited for commodities; have not tried services.

As mentioned it is good at comparing prices for the same products from different suppliers.

I really like the workflow piece, and having multiple forms give you so many options. The sky is the limit to any workflow or process that requires approvals.

SciQuest is good for procurement and not so good for accounts payables.

Overall it works well but any item change after a bid launch is a pain.

SciQuest is well suited for a procure to pay solution. As a simple to use P2P solution, I would give it a 9. It is not as well suited as a sourcing solution. If all you are looking for it a sourcing solution, I would look elsewhere. As a standalone sourcing solution, I would only rate Sourcing Director as a 5.

It appears that SciQuest Total Contract Management can be used by both large and small companies in various industries.

SciQuest offers a lot of flexibility so it can fit well with a simple or complex procurement model. The key is to build the system right upfront to work well with your organization's procedures.

The culture of the institution must be ready for the migration to this type of system. Without top level buy-in and a mandate to implement fully, the system would not be used to its full potential. Universities who cannot handle the full on implementation should not implement. SciQuest Science catalogue is not useful in the Canadian context and I regret purchasing the module.

SciQuest Select Site is a good B2B system with friendly user interface. The system is easier to use for catalog, hosted and punch out vendors. Integrations with other systems (financials) may become a challenge during upgrades to your in house systems or SciQuest upgrades.

We don't really have a choice, it is the only way for us to purchase anything.

If it fits the approval workflow structure that your organization uses. Does it allow you to place orders on things you use. Takes a lot of set up time so need to plan and do a lot of testing to make sure it meets your needs and does what it is supposed to do.

SQ works very well with larger vendors that have experience creating B2B relationships. Our vendor list includes not only business vendors, but Mom&Pops, and individuals for reimbursement. Managing the differences between vendor type is challenging. Using SQ for all the one-off payments can be challenging.