Jahia Digital Experience Platform Reviews

20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-13 of 13)

Companies can't remove reviews or game the system. Here's why.
June 18, 2021
Bernard de Terwangne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
I'm in charge of products implying Jahia for several clients. I'm quite active in pre-sales and project management and I like to keep a technical focus and be able to act as an expert or a developer on that CMS. I also keep a focus on my previous GIS experience and web mapping integration.
  • User Experience : Jahia is especially simple to use for all user roles including visitors, content editors, reviewers, editors in chief, administrators and developers
  • Integration : Jahia is a developer friendly CMS developped in Java and based on cool features such as OSGI enabling hot deployement and reducing risks of unwanted interactions between modules and sites
  • Well integrated Form Factory
  • Enterprise Feautres such as marketting automation tools
  • Review workflows are not as intuitive as you'd imagine. This is an area in the UX where the editor has work to do. It works well but it could be more intuitive
  • Pricing should be more progressive and more aggressive
  • Jahia deserves more publicity. The product is excellent but nobody knows it. The editor should focus on marketing.
Jahia is well suited if at leats one of the situations occure :

- Important UX requirements
- Integration projects
- Multi-sites, multi-language
- Different sites development by different teams that should fit in one shared instance
- High availability, clustering
- High load, high performance
- Need for a headless CMS
- A/B testing and market automation
- Stable architecture with limited risks of incompatibilities between modules
- Excellent support from the editor in enterprise distribution

There is a free community distribution that can be used as entry level, but as soon as a project becomes critical I'd strongly recommend the enterprise distribution. While subscription costs of the enterprise distribution are relatively low compared to ones of other enterprise CMS, they could be more progressive and can be problematic for intermediate projects. This is mainly a problem for the first site at a client, as the subscription costs don't directly depend on the number of deployed sites.
Usually very reactive
Read Bernard de Terwangne's full review
June 15, 2021
Piyush Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize Jahia to deliver high-performance web-based applications for our clients that span marketing, portal and transactional needs. When our clients need a unified platform that combines CMS, DAM, Analytics and requires it to be in a more granular controlled manner, Jahia is hands-down what does the best job. Doesn't hurt that it's also very cost effective compared to weaker alternatives.
  • Easier to integrate other systems with Jahia than with other CMS platforms. The architecture is much cleaner and flexible.
  • Expanded capability across multiple needs in most projects (CMS, DAM, Analytics, Portal etc).
  • Price!
  • Jahia would benefit from broader marketing and user-base. Great software, hidden gem still.
  • Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack.
Well suited to multisite, multilocation, or complex requirements.
Ease of use, capabilities, price.
Read Piyush Patel's full review
October 21, 2020
Thomas Lamsoul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
At NSI, we use Jahia Digital Experience Platform for our various intranet portals. We use it to share information such as news or events. We also share articles and documents to improve communication with our employees. We also like to offer forms to allow our users to collaborate. We make Jahia the entry point to information for the company.
  • The platform is ergonomic and very easy to use
  • The platform is robust and stable
  • The solution is open source
  • Getting started is quick for users and developers
  • Create a module and template sharing community
  • Continue to improve forms
  • Keep pricing competitive
Jahia Digital Experience Platform is well suited for your intranet and internet sites. It allows you to personalize the user experience thanks to the Unomi CDP so as to obtain better conversion rates. On the other hand, the platform is less suitable for small showcase sites because hosting a solution based on java has a different cost from other solutions based on php for example.
The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
The entire Jahia team is very attentive and ready to offer solutions.
Read Thomas Lamsoul's full review
September 20, 2020
Christophe Huault | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
There are many ways to use Jahia. I implemented the platform for:
. Web site
. Intranet
. Extranet
. Marketing automation
. Forum
  • Langage support
  • Site factory
  • Customer Data Platform
  • Headless CMS
  • Marketing automation
  • User training
As a CMS, Jahia is well suited for web production. I can be used as a hybrid platform between traditional and headless CMS. You can also use the jExperience version to add A/B testing and personalisation through a robust Customer Data Platform. The platform can also be integrated with Salesforce. For those who won't invest in infrastructure, you can use the Cloud version.
The support team is very reactive and ever-present if you ask good questions.
Jahia is a very good WMS if you take the time to learn it well.
Read Christophe Huault's full review
March 18, 2019
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Jahia is used in several departments of our company but mainly in the Marketing department which is responsible for creating the company's online campaigns. Jahia allows us to display our content in a way that we think is most appropriate, depending exclusively on our layout preferences. It made it possible and simple to build the page we want.
  • Its customization capabilities, Jahia does not disrupt creative autonomy as some of its competitors do. On the contrary, its modules and components are totally customizable, ensuring that you have your unique identity on the web without seeming similar or a "copy" of something already online.
  • The ease of use, Jahia is extremely simple and easy to use, even users without great experience will have no problem dealing with it thanks to its intuitive interface.
  • The technical support of Jahia is another strong point, service is always fast and enlightening, they really do their best to help in every way possible.
  • The price, Jahia should have a more attractive and aggressive price to help him become more popular.
  • Jahia cloud is still a bit basic and limited when compared to its competitors.
  • Little investment in marketing that along, with other flaws that I quoted (high price), keeps the community of users small and stagnant, making nonexistent exchange of information and experiences. It is somewhat contradictory that a service that helps in marketing their clients ends up not investing in their own marketing.
I believe that Jahia is best suited for companies where updating content online is not restricted to one or just a few people. If you own a small company/website, that does not need to change content, pages or promotions frequently then maybe Jahia will not be very useful for you.
Read Marcio Vizoli's full review
February 22, 2019
C Collin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jahia is being used to implement our flagship website and our employee portal. We needed a content management system that also allowed us to economically build a transactional spa on top of it.
  • Easy to upload and manage content.
  • Easy to install, and supports on-prem and cloud.
  • Easy to customize and build your own modules that may be enterprise specific.
  • Still a niche and growing vendor in this marketplace.
  • Hard to find EXACT skills, but easy to use if you have web 2.0 experience.
  • Some enterprise features that you would expect are still being developed (e.g. SAML integration).
If you need an economical, Java-based, CMS that can be easily customizable, support headless, and is still a growing company willing to work with you, Jahia is #1.
Read C Collin's full review
February 02, 2019
Travis Warholic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I've been involved with Jahia being used for multiple different scenarios from intranets, to extranets, to commerce sites and in multi-site and single site use cases. I also have experience with Jahia being used for single departments and across a global organization with centralized content authors and distributed content authors. In these scenarios, it has addressed numerous business problems, but it was consistently able to provide an improved digital experience to end users while enabling content teams to have control of the content and experiences they wanted to deliver.
  • Contextual authoring experience that allows authors to easily visualize the content changes they are making.
  • An extensible platform that can be customized to meet complex business problems. Creating a holistic digital experience so often involves integration with many sources of information and/or systems. Jahia's platform allows for many solutions, from customization to native platform features, for integrating with the different external systems that are required.
  • Jahia's pricing is competitive and Jahia provides many features found in solutions that cost much more
  • Jahia's support team is above average compared to other vendor support teams I have worked with.
  • Jahia documentation is lacking in some areas.
  • Jahia cloud offerings are not as mature as some other platforms in this space.
  • Jahia's native components and community provided plug-in ecosystem is limited. But thankfully, customization is easy in most cases.
Well suited for enterprise digital experience solutions.
Read Travis Warholic's full review
February 19, 2016
Cédric Fourneau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jahia is used as a website factory for several departments. There several internet projects for each department (or cross department projects), and one intranet for some departments and a transversal corporate intranet that aggregates them.
  • Balance between ease of contribution and a powerful integration platform.
  • Possibility to manage templates via the Studio (web based, drag&drop interface).
  • Agility and industrialization of deployments (from 7.0 version); ex: modularity and hot deployment with OSGi modules.
  • New marketing factory (and future eCommerce platform) to provide a full range product for Digital needs.
  • A too small community, not so many interactions thought the community (GitHub for example) with editor.
  • Changes in pricing; necessity for progressivity.
  • Delay in the availability of the website Jahia Academy (e-learning website for Jahia expertise).
Jahia is well suited for:

  • Projects driven by the marketing department
  • Projects with agility and industrialization needs
  • Projects with strong integration/infrastructure requirements (banking/insurance, public sector, big corporate)
Read Cédric Fourneau's full review
February 16, 2016
Tomek Baginski | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jahia is being used across the whole organization. We use Jahia to build various types of landing pages—from a shopping cart, marketing's campaign pages to regular travel information type content. Jahia software helps us display and manage our content the way we want. Personally I'm able to build virtually any type of page I desire based on layout preferences.
  • It's flexible and accommodating from a page layout perspective
  • It works with other content production platforms like Bootstrap
  • It simultaneously supports multiple users
  • User interface not exactly informative at first glance
  • Lack of basic features such as multiple photo upload selection
  • It always reloads any page's updates to the top
  • Removes some pieces of html after "edit" refresh, like Bootstrap's icons
  • Edit's mode window size doesn't reflect actual size of a content column's width
In my opinion, Jahia does good job supporting any static and landing pages, where content lives and is not updated on regular basis. However, blog type content or a multimedia would be harder to manage. I couldn't find Jahia's offered widgets to be working the way I would like them to. It seems like that side of the software is not very much supported.
Read Tomek Baginski's full review
February 22, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jahia is one of the top digital experience platforms we recommend and implement for clients. Usually, these are enterprise deployments. It solves multiple business problems, in fact, we haven't found one it doesn't solve. It spans B2B, B2C, B2E very well.
  • Great integration capabilities. It becomes a critical part of the stack.
  • Full-featured CMS and Portal. Very user-friendly.
  • Very competitive pricing.
  • More resources for users and partners. Better, more organized documentation.
  • Improved Digital Asset Management (but flexible to integrate with others).
Well suited for commerce and other transactional sites and pure marketing sites. It is good for multi-site deployments.
Read this authenticated review
March 02, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jahia is used in our company as both a content management system and enterprise portal platform.
  • Love the user interface for this CMS and the ease of usage.
  • Websites can be put together quite easily without having to really have expert knowledge of the tool.
  • Search functionality could be further improved.
Provides a centralized platform for all our enterprise applications and enables our different businesses to build their own content with minimal directions/intervention from IT. Jahia has provided big help on this for our business customers (internal and external).
Read this authenticated review
July 09, 2015
Jordan Clay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I used Jahia for a number of clients. Jahia is a powerful and easy to use system, designed for use by large and small corporations alike. I would recommend Jahia to anyone who wants to take their web presence seriously. Jahia gives you a great development platform to provide your clients with the best tools for creating a fantastic web site. I know Jahia more from a development side of things but I have also used it to help clients build their web site. I can say with certainty that Jahia provides all of the tools and other needs that any client would need.
  • Custom made modules - The ability to custom build and customize your components is a great way to make sure you aren't like anyone else on the web.
  • Stable - Jahia is a very stable platform and since it runs on Java it has a great base for success.
  • Some additional default modules would be nice. Things like social media integration would be a huge help and cut down on development time.
Jahis is a great platform if you are constantly updating the content of your web site. If you have more of a static site that doesn't change often then Jahia is probably not for you. It would work but it is meant for people or organizations that need to have multiple people updating or changing content.
Read Jordan Clay's full review
April 09, 2014
Robert Evans | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Jahia was used as a part of our mobile strategy. I designed the user interface for our customer facing products. We needed to integrate a CMS type platform that would work best with our current in-house solution and Jahia was what was selected. I was apart of building the various templates and helping to implement into our strategy. The goal was to make sure that Jahia would allow us to be 100% responsive with our platform.
  • Scalabilty - we would be able to add onto Jahia when needed and there was room to grow.
  • I was using other CMS platforms and felt that Jahia was made by engineers for engineers. It was not easy to build or implement the U/I into Jahia as easily as some other platforms I used. I would say Jahia needs a new overhaul to compete with the other "drag and drop"type CMS' which still allow the same scalability as Jahia.
I think for an over large corporation that has a great team of engineers, Jahia is suited best. For anything medium-to small business, they would never use Jahia and I wouldn't recommend because its not easy to use. Other products I currently suggest are Concrete5 or even the database-less CMS's that let others view a site how it should be without the knowledge of complex database integration or MYSQL technical knowledge.
Read Robert Evans's full review

What is Jahia Digital Experience Platform?

Jahia Solutions Group aims to make digital experiences simpler. Built on a cloud-based platform, Jahia helps organizations leverage their content and customer data to fully engage with their customers. Jahia integrates into existing technology stacks and can be customized to meet each organization’s specific business needs and challenges.

Founded in 2002 and headquartered in Switzerland, Jahia has offices in Boston, Toronto and Paris. The vendor states Jahia’s customer community includes hundreds of global brands and organizations, including Ben & Jerry’s, Nationwide, NASA and General Motors.

Jahia Digital Experience Platform Features

Additional Features
Has featureContent creation and editing
Has featureDigital Asset Management (DAM)
Has featureTaxonomy management
Has featurePre-built, customizable page templates and themes
Has featureMulti-channel content delivery
Has featureLanguage management
Has featureValidation Workflows
Has featureHeadless CMS – Content & Media Manager (Content API, GraphQL)
Has featureTraditional CMS
Has featurePortal framework
Has featureRole based content
Has feature250+ out-of-the-box connectors
Has featurePersonalization management UI
Has featureA/B testing and optimization
Has featurebuilt-in analytics and reporting
Has featureForm generator
Has featureList management and dynamic segmentation
Has featureConsent management and GDPR-related capabilities
Has featuredata collection
Has featureProgressive Web Application

Jahia Digital Experience Platform Screenshots

Jahia Digital Experience Platform Video

Visit https://www.jahia.com to learn more about how we make Digital Experiences Simpler. Jahia is the only true Digital Experience Platform (DXP) available on the market. Built to act as the backbone for your marketing technology stack, Jahia combines content management with customer data so you can deliver personalized, one-to-one experiences to your customers. Along with its flexible architecture, integration capabilities, and cloud infrastructure, Jahia’s platform will continue to scale and expand as you grow. Our Digital Experience Platform is made up of three broad pillars. jContent Jahia’s Content Management System (CMS), jContent is where you build, manage, and publish content. And with the ability to easily deliver that content across any number of digital channels, jContent ensures you are bringing amazing experiences to your customers no matter where they are. jExperience jExperience is Jahia's personalization engine, plugged directly into jContent. Powered by jCustomer, our Customer Data Platform (CDP), it enables full-scale testing, segmentation, analysis, and optimization for every digital experience. StackConnect Integrations As the backbone of your technology stack, Jahia is designed to connect to all of the other technologies your teams love. With over 400 native connectors, and more being built every day, Jahia can be shaped to fit your stack’s specific needs. For more on Jahia: - Website: http://jahia.com - Twitter: http://twitter.com/Jahia - LinkedIn: https://www.linkedin.com/company/jahia-solutions

Jahia Digital Experience Platform Integrations

Marketo, Slack, Mailchimp, Stripe, WoodWing Assets, Salesforce, Translations.com

Jahia Digital Experience Platform Competitors

Adobe Experience Platform, Drupal, Bloomreach Experience (brX), Liferay Digital Experience Platform (DXP)

Jahia Digital Experience Platform Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Jahia Digital Experience Platform Support Options

 Free VersionPaid Version
Video Tutorials / Webinar

Jahia Digital Experience Platform Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No

Frequently Asked Questions

What is Jahia Digital Experience Platform?

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

What is Jahia Digital Experience Platform's best feature?

Reviewers rate Support Rating highest, with a score of 7.5.

Who uses Jahia Digital Experience Platform?

The most common users of Jahia Digital Experience Platform are from Enterprises and the Information Technology & Services industry.