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Jahia Digital Experience Platform

Jahia Digital Experience Platform

Overview

What is Jahia Digital Experience Platform?

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

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Recent Reviews

TrustRadius Insights

Ease of use: Users find Jahia to be easy to use and navigate, with an intuitive interface that allows for quick and efficient content …
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Jahia's Robust CMS

9 out of 10
July 21, 2023
I use Jahia Digital Experience Platform for multi-site management. The platform is user friendly and is easy to update the content, …
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A robust and fast CMS

9 out of 10
June 06, 2023
Incentivized
I develop Jahia Digital Experience Platform modules for a Jahia Digital Experience Platform website. This CMS (Content Management System) …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (33)
    9.4
    94%
  • Internationalization / multi-language (34)
    9.0
    90%
  • WYSIWYG editor (33)
    8.9
    89%
  • Admin section (33)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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What is Jahia Digital Experience Platform?

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jahia.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Kontent.ai is a headless CMS. In the Kontent.ai platform, control over content underpins all operations and workflows. Content creators, enabled by native AI skills, collaborate in real time, making it easier to land on the best ideas, reduce bottlenecks, and maximize the impact of everything…

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Product Demos

Jahia Demo | Headless React PWA + Digital Experience Platform

YouTube

Jahia Demo | Personalized Web Portal Experience

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.4
Avg 7.9

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.4
Avg 7.9

Web Content Creation

Features that support the creation of website content.

7.9
Avg 7.5

Web Content Management

Features for managing website content

6.4
Avg 7.0
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Product Details

What is Jahia Digital Experience Platform?

Jahia Solutions Group aims to make digital experiences simpler. Built on a cloud-based platform, Jahia helps organizations leverage their content and customer data to fully engage with their customers. Jahia integrates into existing technology stacks and can be customized to meet each organization’s specific business needs and challenges.

Founded in 2002 and headquartered in Switzerland, Jahia has offices in Boston, Toronto and Paris. The vendor states Jahia’s customer community includes hundreds of global brands and organizations, including Ben & Jerry’s, Nationwide, NASA and General Motors.

Jahia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: SEO support
  • Supported: Bulk management

Platform & Infrastructure Features

  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions

Additional Features

  • Supported: Content creation and editing
  • Supported: Digital Asset Management (DAM)
  • Supported: Taxonomy management
  • Supported: Pre-built, customizable page templates and themes
  • Supported: Multi-channel content delivery
  • Supported: Language management
  • Supported: Validation Workflows
  • Supported: Headless CMS – Content & Media Manager (Content API, GraphQL)
  • Supported: Traditional CMS
  • Supported: Portal framework
  • Supported: Role based content
  • Supported: 250+ out-of-the-box connectors
  • Supported: Personalization management UI
  • Supported: A/B testing and optimization
  • Supported: built-in analytics and reporting
  • Supported: List management and dynamic segmentation
  • Supported: Consent management and GDPR-related capabilities
  • Supported: data collection
  • Supported: Progressive Web Application

Jahia Digital Experience Platform Screenshots

Screenshot of Screenshot of Page composerScreenshot of Connecting Jahia with your stack

Jahia Digital Experience Platform Video

Visit https://www.jahia.com to learn more about how we make Digital Experiences Simpler. Jahia is the only true Digital Experience Platform (DXP) available on the market. Built to act as the backbone for your marketing technology stack, Jahia combines content management with...
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Jahia Digital Experience Platform Integrations

Jahia Digital Experience Platform Competitors

Jahia Digital Experience Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Adobe Experience Platform, Drupal, and Liferay Digital Experience Platform (DXP) are common alternatives for Jahia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 9.4.

The most common users of Jahia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user recommendations, Jahia Digital Experience Platform (DX) is suitable for those looking for simplicity, flexibility, and ease of use. It is recommended to work closely with the team as they are knowledgeable and provide good support. Users suggest considering other similar platforms that may be easier to use. Jahia is recommended for companies that need a portal + CMS and is particularly beneficial for IT departments with great marketing skills. The platform's multi-language friendliness is also mentioned as a valuable feature. Despite being relatively unknown, users find Jahia easy to learn and appreciate its in-context editing and headless capabilities. However, it is advised to have strong J2EE developers and other creative skills when working with Jahia. Lastly, users recommend exploring other options and considering the multisite format when making a decision about Jahia DX.

Attribute Ratings

Reviews

(1-25 of 43)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Jahia Digital Experience Platform to manage our insurance portal, which is integrated with several systems.
  • It provides portal security.
  • It provides excellent portal personalization and customization.
  • Overall, it provides good administration of users and groups.
  • Jahia Digital Experience Platform doesn't provide any offline features.
  • Jahia Digital Experience Platform's group management screen could be improved.
  • When there is too many users, the interface is sometimes slower.
Jahia Digital Experience Platform is best for building and managing an enterprise portal that is well-integrated with the backend system, which seems to be their strong suit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use the Jahia Digital Experience Platform every day. it is our main content management system. We use it for web creation and file storage. Almost all of my work is done through the Jahia Digital Experience Platform on a daily basis. All of our partner websites and their content are created and stored on the Jahia Digital Experience Platform.
  • The amount of different ways there are to solve a single problem.
  • Very user friendly for beginner developers with training.
  • The amount of training resources found for the Jahia Digital Experience Platform are extensive and helpful.
  • Full-page versioning
  • More capability with versioning
  • Updated languages for content names
Based on my experience, some specific scenarios the Jahia Digital Experience Platform is suited well for are the following: Generic web content management and web page creation with the ability to always edit and promote changes in real-time when needed. It's also good for storing or saving images/PDFs and other files needed to satisfy customer needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jahia as a CMS and portal to customize content for the different profiles of our users. We have used it for 4 sites, two purely editorial, one for employer branding with an integration of job offers managed in another solution, and our extranet portal which aims at a presentation and personalization of our service offer to our customers
  • the creation of web sites
  • content management
  • customization
  • scalability
  • contributor's interface
digital platform very well suited for websites with high integration and customization needs, based on a reliable and scalable architecture.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have used Jahia in the company for more than 3 years and is a good experience for all the team, We found it intuitive, easy to use for global teams, and easy to customize and create new components. Jahia helped us to save time creating new pages in our site, and also guarantees that the usage of components pre-built ensures the brand consistency between the full website, even if is not a designer who creates a page, everything is going to look nice and onbranded.
  • Re usable components
  • Speed up the load times
  • Lots of marketing capabilities
  • Not enough documentations and code examples for developers
  • Sometimes slow performance
  • Versioning of contents
Well suited: Intuitive, Administrate multiple websites, multilingual and multiregional websites, and collaborate with multidisciplinary teams. Less appropriate: fast creation of new components
Score 8 out of 10
Vetted Review
Verified User
We needed a DXP that combines content management and marketing features to build a customer portal. We need to quickly build new pages and monitor their performances from a marketing perspective.
  • modern UI
  • easy to integrate
  • good customer support
  • lack of documentation on the headless features
  • small community
  • marketo integration should be improved
The solution is well suited for the creation of a portal that incorporates personalization
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization implements the Jahia Digital Experience Platform for various other clients as well as our business website. We utilize the CMS component of Jahia Digital Experience Platform to help clients build out intricate websites, some public facing and some internal only. The majority of these CMS managed sites utilize custom development to expand on Jahia Digital Experience Platforms base functionality to meet various business requirements. We also train end users on how to utilize Jahia Digital Experience Platform to manage their content once everything has been completed in terms of development. Thanks to the user friendliness of the platform, this training is usually smooth and quick.
  • Content Management
  • Technical Support
  • Expandability
  • Customization
  • Improving some Admin functions in the CMS
  • Expand base functionality
  • Improving media management
In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Jahia Digital Experience Platform to create and manage content for our company websites. It helps us organize our content and keep a well structured website. Also, the ease of use of the tool makes it easy to train new people and get them started with the platform.
  • Great UX
  • Easy to get started
  • Perfect for team work on content management
  • It would be interesting to be able to share internal content creation guidelines within the platform
Working together with a team on content creation and management is made easy. We are able to keep our work well organized and respect the overall structure of our website. Also, templates and blocks available fully matches our needs in terms of content creation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We migrated to Jahia 3 years ago and use the platform to manage our website in 4 languages. In comparison to our previous HTML heavy CMS that meant relying on team members with HTML skills, creating and editing pages and managing assets is a much faster process and more accessible to the wider team due to the pre-built components and simple interface.
  • Managing multi language sites
  • SEO
  • Mobile optimisation
  • Pre-built components
  • Internal search could be more accurate
  • More learning resources for advanced features would be great
The platform is a brilliant tool for managing multi-language sites that require regular updates as it is comparable to other platforms on the market, is really easy to learn and making and publishing changes is a quick and simple process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jahia Digital Experience Platform to manage a multi-lingual website with a lot of traffic. We migrated from an old Joomla implementation that was not capable of supporting the company as we grew. In that older site it was difficult to update content and keep things secure. We have multiple domains and systems running and the intention over time is to continue migrating more areas into the Jahia Digital Experience Platform.
  • Content editing, ease of use
  • Managing multiple languages
  • Managing images and files
  • More component templates
  • Additional features / AI to accelerate content workflow
Works well if you are running complex sites with multiple languages, perhaps multiple subdomains and where your site is really mission critical for the success of your company. There are cheaper and more basic website platforms available that are perfect for some people but, in my opinion, you will find they are lacking when you start to scale up with more content, integrations and all round functionality.
July 21, 2023

Jahia's Robust CMS

Score 9 out of 10
Vetted Review
Verified User
I use Jahia Digital Experience Platform for multi-site management. The platform is user friendly and is easy to update the content, images, files and videos across different sites. Jahia Dx's built-in analytics and reporting features helps us get the insights into website performance and content effectiveness.
Business Problems Addressed:It is difficult to manage content across multiple websites, leading to inconsistency and delays in content update.
It is difficult to get data insights, making it challenging to understand user behavior and website performance.
Scope of use case: It serves as a central digital experience platform to manage content, images, files and maintain consistency across multiple public sites managed by our organization.
  • Content management: It is very easy to update text, images, files and videos even for a non technical user.
  • Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
  • Digital asset management: It is easier to store organize and retrieve images, videos and documents.
  • It has a great built-in analytics and reporting feature.
  • It would be great if we can get more comprehensive documentation and video tutorials for complex features in Jahia
  • Would love to have advances SEO tools, including automated metadata management and structured data markup to boost search engine visibility.
  • Advanced Form building functionality, to create more complex and interactive forms.
Well suited scenarios :
1. It can be used for content-heavy websites, as it provides robust content management feature.
2. Managing multiple websites that require centralized consistent branding.
3. It is useful for digital marketing and to manage optimize campaigns.
Less appropriate scenarios:
1. Less appropriate for static websites which don't need frequent update.
2. Single page applications that rely heavily on front-end frameworks and API's
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jahia Digital Experience Platform is used internally to provide the employee portal of the company (17000 users, almost most of them do not use it at all - it is there for internal services access, internal documentation, and service federation). Jahia Digital Experience Platform is being used as a portal manager and as a CMS and not for its personalization and AB testing features, which we have no use of.
  • User onboarding and interface clarity
  • Publication workflows
  • Service integration
  • Thorough documentation
  • The Jahia Digital Experience Platform support is top notch and responsive
  • Content versioning is totally missing :(
  • Initial ramp up can be tedious, that's a vast platform
  • Bugs in the image management screen
Jahia Digital Experience Platform thrives as a portal platform for us, it is a perfect fit. We have a complex organization and a granular permission approach was a must-have for us. The pages are snappy, and bug-free and the content authoring experience is extremely intuitive, even with 30 users creating content at the same time (which is our ballpark). Jahia Digital Experience Platform was also considered for a retail use case (a side platform that has nothing to do with our user portal) and Jahia Digital Experience Platform wouldn't have been of any use there - it doesn't have commerce integrations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our organization, Jahia Digital Experience Platform serves as our primary tool for content management and digital experience. It provides a streamlined interface for contributors to effectively create, manage, and update our web pages. It also powers all our marketing campaigns, which is very important to us. 40 users use Jahia on a day to day basis here.
  • Content management
  • intuitive and user-friendly interface
  • Marketing campaign management
  • content version control
  • dev integration for front end
organizations needing a comprehensive tool for web content management and digital marketing. We needed a single tool to unify and improve our digital experiences. Jahia is used for public facing websites and portals and is appreciated for its versatility. Jahia is also used successfully as a site factory in other areas of our organization, but I am not personally involved with those.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented Jahia for our clients to enable them to provide compelling content experiences for their customers. Both our B2B and B2C clients have benefited from the options to personalize user experience. Key needs have included a DXP that could handle large amounts of content and support a smarter structure that adapts to the user. We have also used the platform to support complex MyAccount and self-service models in B2B portals.
  • Personalization with complex use cases
  • Creating a seamless UI for multiple disparate backend systems
  • Easy to organize and link content
  • Great customer support before and after the sale
  • Missing items in platform documentation: overall it is great but a few things are missing
Jahia is a great fit for clients who want to create an immersive content experience for their customers. The platform provides great options for personalization. One non-profit client used Jahia to segment its audience into two main groups, one of which would be very turned off by content targeting the other. Another client used Jahia to create a support portal for its global leasing business, meeting the needs of customers and salespeople by creating a single interface for all account management activities. The Jahia sales and support teams have been extremely helpful through the purchase and implementation process, unlike other companies that seem to disappear once the contract is signed.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Jahia every day to manage the content of my company's website. All websites are managed with this CMS (institutional and commercial sites, public space and soon private space). Every day, we create new pages, update and optimize them. All our products and services are available on the site, and we're constantly developing our online services.
  • content management system
  • digital accessibility
  • media management
  • Search Engine Optimization
  • back office design
  • management organization
Jahia is a high-performance, highly flexible web content manager. It can be customized to suit the needs of each company. Jahia support is very well taken care of. The deployment of this tool meets the constraints of our java-based IT environment, which is also its strong point for our group. This CMS is therefore highly appropriate for companies with such an environment. It's also very robust for large websites with multiple contributors.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I develop Jahia Digital Experience Platform modules for a Jahia Digital Experience Platform website. This CMS (Content Management System) is great for companies who want a simple solution for building a website. Jahia Digital Experience Platform is built with Java and focused on performance which is great for a CMS. Contributors can easily edit the content and build pages and templates. For developers, module development can be learnt using the free online course but I found the learning curve quite hard. I like the native GraphQL integration.
  • Performance
  • Ease of use for contributors
  • Quick installation
  • Documentation
  • Module deployment
  • Integration with IDEs
Jahia Digital Experience Platform is well suited for building website quickly with a support for a large amount of visitors. It is a great solution if many contributors have to update the content of the website. For developers, it is also great for building an api or a mobile app thanks to the GraphQL integration.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am mainly an administrator of the websites. But also managing the custom development made on Jahia Digital Experience Platform. I help on monitoring the platform, performing the administration tasks such as deploying on Jahia Digital Experience Platform our modules. We had multiple business requests that had been addressed with Jahia Digital Experience Platform technical experts since the beginning of the project. Some customer's need that seems difficult at the beginning but we found the proper solution at the end.
  • Jahia Cloud
  • Content Management
  • Personalization
  • Stability
  • Versioning of contents
  • Set a delayed publication for the content.
Well suited : Administrate multiple websites, configuring some custom developments, accessing to the database of the contents, E-commerce and digital marketing, multilingual and multiregional websites, collaboration and workflow management, Less appropriate: managing a huge amount of contents
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Jahia is the CMS used in my company, mainly for our corporate sites. It enables non-IT users to update site content in complete autonomy and very quickly, without the need for IT staff intervention. Development enables the creation of templates and components to meet business needs. Connectors with other applications, such as a DAM, can provide a complete environment.
  • Content publishing
  • Good site response times
  • Robust platform
  • It lacks the ability to manage multiple versions of a page or content in general.
  • The back office interface sometimes encounters bugs or display problems.
  • It's difficult to keep pre-production sites up to date in terms of content compared to production, because the time required to import/export sites is very long once the site is rich in content.
Jahia is a great CMS that allows digital marketing contributors to manage their site content quickly and easily. It doesn't replace business applications, but it can provide content that can be managed by the CMS and displayed by business applications. I find it less suitable for managing intranets with many employees and profiles.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jahia as a CMS to feed the different pages of our website.We also use it to integrate contributable content into business applications, so that we can enrich them without having to upgrade them.
  • Ability to create page templates and components
  • Custom development to enhance product functionality
  • Easy to contribute and update content
  • Support team that listens and gives good advice
  • UI experience could be improved (colors, contrast, general ergonomics...)
  • The technical errors lack the detail needed to fully understand certain crashes.
  • It is sometimes difficult to find documentation on specific points.
Jahia has enabled us to set up a quality site that is much appreciated by contributors.
It also enabled us to build a solution for displaying content administered in Jahia but displayed within business applications.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company manages nearly 70 websites, extranets, intranets and landing pages for its daughter companies, its products, its communication campaigns and some of its direct customers. We needed a tool that would allow us to pool our sites and create our own modules. It had to allow all these sites to be updated by users with different levels of expertise. The tool had to be built according to standards that would facilitate future upgrades.
  • Customizable modules
  • Template sharing
  • Tool stability
  • Its document manager
  • Easier to use
  • User community
  • More out of the box modules
My company needed a tool that would allow us to share our sites, so that we didn't have to develop them one by one, and DX fulfilled this function very well. However, when we upgraded to a major version of the tool, things got complicated. We had to rewrite our own modules, even though they were developed according to the standards recommended by the system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jahia Digital Experience Platform is a great platform for delivering the best digital experience on the web. I have used it in the past so I was delighted that it was selected to run the Partners site. The platform provides all the flexibility and extensibility with an array of community and Jahia Digital Experience Platform sponsored modules. We have been able to leverage the SSO, Forms, Bootstrap, etc modules. In additional to these modules, we bought Jahia StackConnect to build integration into Salesforce. Instead of coding to Salesforce API, we were able to use Jahia StackConnect to build workflows using the workflow designer to integrate to Salesforce in a matter of hours. With the launch of the site, we have seen our partners engage with us by registering deals of potential customers.
  • Form builder allows for building simple to complex forms.
  • jExperience hooks into Jahia CDP to deliver personalized experiences.
  • The platform is very extensible and has a marketplace of Jahia and community sponsored modules.
  • More enablement on developing in the platform
  • Better authoring guides for jContent, jExperience, and Forms.
  • Best practices on setting up a deployment pipeline
Jahia Digital Experience Platform is very flexible which requires proper implementation to deliver the best digital experience for your customers. The platform can be crafted differently for each site experiences which caters to enterprise customers. However, the platform is not suited for customers looking for a opinionated implementation for a CMS. The platform requires a technical team to help deliver any site property. Even though the platform provides Bootstrap framework modules, it still needs someone that has lots of experience using a CMS to deliver a well crafted site.
May 31, 2023

Powerful CMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have multiple websites set up in Jahia Digital Experience Platform which is easy to maintain and set up. There are lot of pdfs uploaded to the site and searchable across the site. It's complicated to create a dynamic page with other third party database since Java is used to develop the module. You need to have high Java skill and tomcat background. It's easy to maintain the pdf on the site.
  • easy to create multiple project/portals on one end
  • easy to update/add new pages with user friendly interface
  • high secure with 24 hours support
  • It will be great to have more documentation and sample for the use of Jahia
  • More modules could be available on the store
  • Marketing feature like mass email could be added
Easy to share components and contents across different websites/projects. For the content, the paste as reference or absolute area is very useful that let content can be updates once and applied to everywhere implemented. you can also create your own content type which is flexible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use JAHIA as a complete solution for the development of our 4 publicly visible editorial sites.Continuous contribution by several actors and without interruption of service with a truly TOP support.It integrates well with third-party applications and also offers a number of additional modules.Highly responsive and efficient support.Very high-level consultants.
  • ergonomic and easy to use
  • stable and robust
  • Content writing
  • Very high level consultants
  • Due to all the possibilities offered by the CMS, a long learning curve is necessary
Jahia is clearly specialized in content management. We use it to manage our editorial sites with different user profiles. It is convenient to use and offers many modules to facilitate the implementation of a website. The help of the consultants is a great asset to choose the best possible solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jahia to manage 40 plus client websites. We rely on Jahia to service a request pipline from marketing teams and external partners submit. This requires a tool that allows us to make edits fast and scale funcationality built accross websites. Jahia also powers the content distributed to our core product application and the ability to manage content in an headless enviornment has made updates timely and that is critical to client retention.
  • Media Management
  • Page Composer
  • Module Development
  • Reusablity of components
  • Video Tutorials
  • Tools for less Java skilled developers
  • Base template management
Jahia is great to power multiple marketing websites that need central management as well as serve for headless content distribution via the built in API. The tools built on top of Jahia such as jExperience opens up the possiblites for major personalization and anayltics for tracking audiences and communicating directly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Jahia is an extremely efficient CMS platform. The tools for content creation and management are intuitive, robust and make for a seamless experience. The option to switch between a headless or traditional approach further enhances the platform's appeal, allowing us to tailor our content delivery strategy based on our needs. The integrated Customer Data Platform is another highlight. It has become an indispensable tool for optimizing conversions and personalizing customer experience.<br><br>We primarily use Jahia's Content Management System (CMS) to build, manage, and update our website and digital content. The CMS's intuitive design and robust tools have allowed our content and marketing teams to work more efficiently and collaboratively. They can quickly create, edit, and publish content without needing extensive technical skills or IT support. This has greatly reduced the time and resources required for content management, and ensured our digital content is always up-to-date and engaging.
  • Jahia DX excels at delivering personalized content based on customer data. It collects and analyzes user behavior, allowing businesses to tailor content to individual user needs and preferences, increasing engagement.
  • Jahia DX provides a comprehensive solution by integrating a CMS and a CDP. This allows for seamless content management and customer data analysis within a single platform, saving time and reducing complexity.
  • Its modular architecture makes it easy to scale. Businesses can add or remove components as their needs evolve, making Jahia DX a future-proof solution.
  • Jahia DX is packed with features and functionalities, which can be overwhelming for new users. A more intuitive and interactive onboarding process could help users get up to speed faster.
  • While the support team is excellent, the platform's documentation could be improved. More detailed guides and tutorials would help users understand and utilize all of the platform's features and capabilities more effectively.
  • At times, the user interface can be slow, particularly when dealing with large volumes of data or complex workflows. Improvements in performance and stability would enhance the user experience.
We have a large volume of digital content to manage and distribute across various channels, Jahia DX is an excellent choice. Its robust CMS allows for efficient content creation, editing, and management, while its flexible delivery options ensure a consistent user experience across all platforms. While Jahia DX is designed to be user-friendly, some technical knowledge is still required to set up and fully utilize the platform. Businesses with limited IT resources might find it challenging to get the most out of Jahia DX.
Score 10 out of 10
Vetted Review
Reseller
At NSI, we use Jahia Digital Experience Platform for our various intranet portals. We use it to share information such as news or events. We also share articles and documents to improve communication with our employees. We also like to offer forms to allow our users to collaborate. We make Jahia the entry point to information for the company.
  • The platform is ergonomic and very easy to use
  • The platform is robust and stable
  • The solution is open source
  • Getting started is quick for users and developers
  • Create a module and template sharing community
  • Continue to improve forms
  • Keep pricing competitive
Jahia Digital Experience Platform is well suited for your intranet and internet sites. It allows you to personalize the user experience thanks to the Unomi CDP so as to obtain better conversion rates. On the other hand, the platform is less suitable for small showcase sites because hosting a solution based on java has a different cost from other solutions based on php for example.
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