TrustRadius
Jama, from the company of the same name in Portland, Oregon, is an application lifecycle management platform.https://media.trustradius.com/product-logos/4h/SF/FHT3NGI7452O.PNGRequirements collaboration at it's finestJama is used to gather client requirements for employee benefits. Jama's business purpose across our organization and clients is to collaborate on tracking changes and requesting sign-offs. This allows us to set up the benefits enrollment system for employees to elect employer-sponsored benefits.,Tracks changes Collaborate between organizations Provides up-to-date content.,Once an approval or sign-off is received the page(s) do not automatically update and need to be transitioned. Highlight feature does not always work. It would be a nice functionality if a page had the ability to change color in the tree in order to call out a section as needed.,10,Positive impact on our overall business has been the ability to organize information between different departments (shared services) in a consolidated place for clients.,Online collaboration with clients to provide a one-stop shop for different/shared services.,Prior to Jama, our organization utilized Word and Excel which did not provide the traceability Jama provides.,Microsoft Office 2016,Microsoft Office 2016, Cisco Webex Teams (formerly Cisco Spark)Jama ConnectWe are working for the health and welfare of various clients in the US. Being in the configuration team, we use it to gather requirements from client managers and use it to maintain and provide reports with all the requirements back to Client managers which are further shared with end clients. All reporting is done using Excel. Now, all the requirements of each client are loaded onto Jama Connect with good presentation of data and will be used in the future for any changes in requirements or updates. Jama has made our life easier in terms of updating requirements in a systematic manner. Currently, it is been used in the Health and Welfare department of the company.,Tabular representation of data Easy to access A smarter way to represent and store your requirements.,If we attach any file to any field we get the information of the last editor below the attachment. But if we don't do any attachments and make any changes we get the information on another page. If we could get the editor name on the page itself it will be much easier to access the name of the person who last edited.,10,Till now, Jama has provided a positive impact on our business by reducing the task of reporting from scratch which takes a lot of time. With Jama we just have to make changes to the existing data and save it.,Our client's requirement data is much more sorted which has helped us reduce escalations from clients as the requirement is much more clear and has removed the layer of miscommunication between clients and the company.,In our company, we manually make reports using MS Word and Excel, which takes lots of time and doesn't present clear data. Excel updates also use to make files messy which resulted in missing requirements. Jama has made life easier and very effective as data is much clearer and helpful for us to work with.,,Microsoft 365 BusinessJama Connect for the win!Jama Connect is being used to manage health and welfare, defined contribution, and defined benefit plan provision version control for a multitude of our clients. We also leverage Jama Connect to manage any change or update to these requirements as well. Lastly, Jama Connect houses all of our standard operating procedures and file interface/layout information. It really is a one stop shop!,Jama Connect is great for establishing version control. No more messy "tracked changes" issues within Microsoft Word documents! Jama Connect links similar requirements information together with ease. This really helps when several updates are needed for different requirements or plan provisions. Jama Connect is very user-friendly!,There are lag time issues, specifically with Internet Explorer. While the tool is user-friendly, a more robust library of FAQ's or "how-to" instructional videos would be helpful.,8,Jama Connect has had a positive impact on our overall efficiency of implementing plan provision changes.,Overall, our organization expects to achieve an increase in efficiency with respect to plan provision updates and changes.,Jama Connect is definitely a step up from the previous measures our organization had in place. The ease of which you can update, publish, and link information from one section of requirements to another is really nice.,,Webex Meetings, Microsoft Office 2016, Skype for Business (formerly Lync)One-stop shop to organizing requirements and boost team productivity.At our organization we switched to Jama starting roughly 2 years ago for our client requirements and I can say that the organization of requirements as well as version control, version history and client sign off features are a few of my favorites.,Jama is great for organizations that handle large-scale project requirements as well as helping to clearly see any updates made to a specific requirement. The ability to share requirements directly to the page with a URL is a great feature that we use a lot in our company. The ability to have the client sign off on individual requirements is a great feature that we use as a standard now.,The one area that I have seen issues in is that getting to the open projects that are pending sign off has been difficult. The default hides them so you have to know to go up and change the defaults to find the signoff requests that are open. Other than I can't really think of anything else.,10,The organization of requirements to one location has been the greatest boost to the team's ability to easily find the information needed to do our system development.,A one-stop shop for client requirement information.,Very helpful. We are now able to just go to one location and have all the projects organized which before would require many shared internal drives and folder structures as well as documents that could be updated by multiple people at the same time which caused version control problems.,,MS SharePointGood cloud-based requirement management and evolution solution, with room to improve processesJama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us.,Having access to requirements from everywhere in the world. Requirement reports for document-centric parts of the development. Support for online reviews and discussions.,Cloud-based installations don't have full access to all reporting tools. Online reporting templates are not too customizable. Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.,8,We do not measure the Return of Investment, and we are finishing the Critical Design Review. We expect to be able to measure ROI in the form of increased contingency in the next phase. Engagement with the tool has not been universal; we had many people relying on the exported Word/PDF documents instead of providing feedback on Jama Connect directly or through reviews. We have been able to apply for a non-for-profit license for JIRA and Confluence; we don't seem to have such a possibility with Jama.,Easy management of requirements with integration to the Engineering Change Process. We have somewhat been successful in that, by creating reviews on sets of comments, and later importing the feedback into the system, but it is not too clear.,The internal model for Jama is sound, and traceability and suspect links are some of the best tools that we have. However, interoperability is not the best, and many times the requirements being provided by other parties needed a lot of massaging before being able to be imported in Jama.,IBM Rational DOORS,IBM Rational DOORS,9,Yes,They were able to diagnose a difficult fault… because the problem had been human generated without our knowledge. They were able to pinpoint the result, and provide a way of reverting a manual operation that, from the manual, could result in definitive loss of data. The data was recovered, and a new feature added for the future.Jama Connect First ImpressionJama Connect is being evaluated as a potential tool to do requirements verification and sell-off. For now, we will be evaluating it for one of our programs. Jama Connect has the potential to upgrade our current process to review and sell-off requirements via email to using a centralized web based tool.,Centralized location for coordinating requirements and test cases. Ability to capture various stakeholder comments and extract real time status. Ability to create relationships between various products to facilitate impact analysis.,Real time interface with DOORS and Cameo EA. Ability to create custom metrics such as pie charts, bar graphs, etc.,8,We are still evaluating the tool for our needs. But it does look promising.,Our hope is that Jama Connect will allow our engineers to focus on the requirements technical content rather than on the process. Much time is consumed in tracking and statusing so we hope that will be a fall-out from using Jama Connect.,Given our manual process, Jama Connect is a definite improvement. So, assuming the learning curve is not steep and Jama Connect is stable, then we should see immediate improvements from the get-go.,,Yes,IBM Rational DOORS, Microsoft Office 2016Jama Review from a Jama Power UserWe use it as our primary requirements management tool for storing any work products related to requirements development. It is used across several departments here. We use it to characterize our requirements deck including rationale documentation and traceability.,Traceability Documentation Dependencies System of Record Decision-Making,Review Center General UX Report Configuration Feature Request turnaround Jama Documentation,7,"System of Record" as a concept Documentation Control and Maturity Improved communication Too many clicks, not enough UX features that most users expect from contemporary tools Review Center is cludgy,We expect for Jama to be the platform upon which we develop a mature requirements deck and decomposition work. While we have a mature understanding of Jama in terms of its strengths and limitations, which allows us to come up with the configuration we need to have a functional solution, we consistently struggle with the UX aspect, especially for non-regular Jama users like our developers. We are looking into creating a separate publishing platform to push Jama content to allow us to take advantage of Jama as a database and not force it to be full-stack.,I have not used other requirements management tools, but I have chatted with other engineers who have used other systems (MS Office, Jira, Doors, DNG) and I am pretty happy with Jama. We don't use the collaboration features too extensively (except maybe review center) because we have other communications platforms, but I think if it was more easily integrated with Jira that would change drastically.,No,JIRA Software, Atlassian Confluence, Google Drive, LucidchartDetailed and user-friendlyJama Connect helps our organization gather and organize internal and external requirements for our products and services. We use Jama across all of our teams to reference our ever-changing documentation and requirements. Jama helps provide quality version control and organization.,Jama provides each member of our team with organized and detailed documentation. We can add all of the information we need in a very structured way that is user-friendly. Jama helps our teams know we are looking at the latest and greatest requirements. It is easy to know which document is the latest and easy to see what changes were made to each version. Jama allows us to store a mass of information. Previously our teams relied on excel documents to store our requirements. This was very limiting to what we could do and how much data we could store. Jama has helped us upload many detailed requirement documents without lagging.,Jama could make it easier to toggle between different projects or search between multiple projects.,9,Jama has helped our teams save time by organizing all of our requirements in one place that is easily accessible and quick to search through. The structure is very intuitive and has improved our overall efficiency.,With requirements constantly changing, we expect to achieve better clarity and quality in our requirement reviews and system development. As our technology team heavily relies on the requirements documentation to set up our system, Jama will help us stay organized, keep version control, and reference old changes.,Jama is very effective at tracking changes. We previously used Excel to track our requirements and version control would get out of hand, or documents would get locked out. Jama is great for providing live updates and easy to reference versions of each change.,MS SharePoint,MS SharePoint, SnagitJama Jammer!We use Jama as a repository for system API and UI documentation, business, and functional requirements as well as test cases. The ability to generate formatted documents simplifies the creation of shareable documents for outside of our organization.,HTML formatted documentation can be built using the WYSIWYG editor with the ability to dive into HTML when I want. Hierarchical organization of data provides well organized data. Linking of data provides a reduction in documentation work when common requirements are repeated between multiple documents. Reviews offer an easy way for users to get feedback on their documentation.,I'd like to see an easier way to track my recent work and go directly to my work from the completed reviews.,9,Jama has allowed for better organization and storage of system documentation. Increased collaboration in documentation creation as more content is created in Jama now as opposed to workstations.,System documentation is more complete and readable, meaning quicker turnaround for research during incidents and enhancement architecture.,Jama is comparable to Confluence, but with the addition of the Jama review process.,JIRA Software, Atlassian Confluence, MS SharePoint, PostmanThe BestJama Connect is used by our organization as an information-centric tool to have all our client requirements in one place. It is used by a large team in our organization. It bridges the gap between the client point of contact and the Tech team by holding all the client related documents in one place. All the colleagues use Jama as the main application for finding the details about the client's work.,Starting from the login page, the authentication is done very well, it is user-Friendly. It is soo quick and error-free, incorporating the ACID properties. Highly Secure User-friendly,The first thing would be the session time out duration. The pop-up blocks. Line of sight of the items being displayed.,8,The impact from the employee perspective is good. It holds good from the client perspectives as well. We do not see any negative impact relating to the ROI.,We have definitely achieved a positive outcome using Jama Connect. The old tool we were using was out-dated and did not support all our expectations as Jama Connect did. We wanted a data-centric tool which serves as a single point of contact for all our documents with increased speed, which positively landed up in Jama.,Jama has very good user authentication system, which was lagging behind in the previous application we were using and the speed of the application was very far behind when compared to Jama. It is very easy to scroll for the clients in the Jama Tool. Jama is user-friendly and it is very easy to change and update the password.,,SysTools Lotus Notes to Office 365 Migration ToolCrisp ReviewCurrently, Jama is used as a requirement gathering tool. It helps us compare the requirements with the current configuration in production. The USP of Jama is not just a requirement tool but a lot more. Any updates we make in the tool gets saved. By the help of this tool we can save Time and Money. The client is very happy to use this tool and we will convert all of our clients on to Jama. Plus, it's user-friendly as well.,Updates made can be easily tracked User friendly We can save a large amount of data.,The tool is good. I didn't get any missing functionally in it.,10,Our business objective is to capture client requirement and discuss all those into same platform. Initially we were using Excel, some time sheet was not open and some time sheet was so huge it was corrupted. But when we using this Jama tool. Anyone who is having access he/she can easily handle this.,Client happy without any confusion. Client and testing team can view same time at same time.,1. First thing, it's online and easily reachable to everyone in the team who has access.2. Second, we don't have to worry about storage running out.3. Many people can access it at the same time. It reminds me of a functionality we were using earlier that stated that "This document is locked for editing" since one person has already opened that. It's not the case with Jama.,JIRA Software,JIRA SoftwareRobust and functional, but average user experienceJama Connect is currently being used by our organization in one main department, but other teams also have access and reference it from time to time. It addresses 3 main needs: to integrate with Jira which we use internally, to be our external face for our customers and to be our main source for reporting.,We like the feature where we can put things up for review externally and assign different people to either view or approve them. The dashboard is helpful to show the things that we find to be important and it's good that we can show what is important to us. I like the tree view to see into different levels as items are broken down. It makes things easier to find and keep organized.,Overall the user enjoyment could go up just by changing the font! It's not pretty to read, yet it's a lot of words. I'd like to see more functionality that can be turned off or turned on in the settings so that I can start basic and build out my instance easier as I need it. It would be nice to integrate with Jira without having to go through TaskTop.,5,The ability to allow external customers to see into only the pieces of information we want to share has been necessary. Allowing different teams to gather requirements and customer feedback in Jama and then allowing our internal development teams to use Jira has worked out well enough. It has all the functionality to be useful in many situations, but I'd love to see something a little more 'pretty' or fun to use.,We had a few main outcomes we were looking to achieve: Have a platform where we can connect with our customers and have back and forth. Be able to display some information externally and keep some information displayed internally only. Have 1 'source of truth'.We did achieve all of these outcomes, but we are now thinking about different ways to manage #3. In the end, it did not make sense to box the developers into one 'source of truth' if that source was Jama mainly because they need a wider array of tools than Jama in itself can provide.,Honestly, I really think it depends on your project whether using Jama is the right tool for you. There are a lot of options out there and I've used different tools in different environments. The collaboration function is good in Jama, but it's not enjoyable to use. The review functionality was crucial for this particular project we're on, and some of the leadership liked the traceability of requirements, even though it can get overwhelming when you're making a lot of changes!,JIRA Software, Trello, SmartsheetJama Connect ReviewJama Connect is being used to track product development from requirements collection through validation evidence presentation. We use it to provide our customers with information about what we are building, why and when it will be delivered. Jama Connect is used across our entire team, but not across my entire company.,Requirement traceability - Understanding what a requirement entails where it came from and whether it has been incorporated into the design. External collaboration - Jama Review Center has been a transformative tool for us to use to present status to external collaborators. External tool interface - Bi-directional communications with Jira has helped bridge the data gap between the Systems Engineering and the Software development teams.,Jama's hierarchy tree needs improvement, allowing mixed items types within a branch is a critical improvement we would like to see. Jama's native dashboard is weak...there is so much more that could be done here to improve the user experience.,8,Jama has been key to us bringing our external collaborators, vendors, and customers into a secure, and filtered version of our databases to ensure clear communications and to correct data errors.,We expected to use Jama to clearly communicate our product features and roadmaps internally and externally. We have successfully achieved this goal in both a traditional Systems Engineering "Vee" model and within an Agile framework.,Jama Connect's user experience beats out all competing technologies I have used. The review center part of the tool is a game-changer and really separated Jama Connect from their competitors. Additionally, the fact that Jama can be run in the cloud makes integration with dispersed teams very easy.,3SL Cradle and IBM Rational DOORS,JIRA Software, Slack, LucidchartMy review of Jama ConnectIt is used in our department to help organize client requirements for health and welfare.,Organization of requirements. The client review process for approval of requirements.,Hard to use grammar functions, spell check is off (some words will show as misspelled when they are not), and it is difficult to italicize/bold/underline. Jama is not friendly with all browsers. It is extremely slow with Internet Explorer. Jama will freeze very frequently and you have to wait for all of your words to type out. The search function does not work well, I can barely find anything after I put it in.,5,It has not had any impact on ROI yet.,We hope to reduce mistakes and risks with specific clients going forward by making sure their health and welfare requirements are correct, up to date, easy to find and easy to access. All requirements had to be reviewed internally when putting them into Jama, and then the client has to review the requirements in Jama for final approval. If there is a mistake in the future, we can reference Jama and the client sign off to see if the mistake was the client's fault or the internal team's fault.,Jama keeps requirements much more organized since we have had them in Word and Excel documents before. It is not customizable with the client review process and putting documents (that are already in Word) into Jama, and I have seen other requirement organization programs do a better job with that.,Veeva Vault,Microsoft Office 2016, Alteryx Analytics, Maestro, Webex MeetingsOnly requirement gathering should be done using Jama ConnectWe are using Jama Connect for collecting/gathering different types of requirements (i.e. business requirements, functional requirements, and non-functional requirements). We also used to get approval for those requirements to start working on it. Also, we use this as the golden source for all types of work to then track in Jira.,Jama provides flexibility to add customized types of items, e.g. functional requirements, components or projects. Jama is useful for adding any specific attribute in any type of item. Jama is useful to track approvals or get approvals for any specific requirement and proceed with it. Jama provides a complete history of activities related to any item.,Jama doesn't provide any functionality or features to add any item type that has user validation in place. i.e. we added Jama_Authors item type and then used the same to create an attribute for the story. That attribute can't have the user validation, or we can not add it in Jama. ALM protocol doesn't support URL type attributes in Jama 8. That must be fixed. Jama doesn't provide an audit history of administrators on the UI to track the administrative activities. Jama says 25,000 active items per project is good to get better performance, but it is less.,6,Jama is providing good requirement gathering management which starts our current agile process and helps it run smoothly to quickly deliver objectives in less time. Jama is only providing the approval mechanism for requirements, and that's the difference I see between Jama and Jira. Jira is a state management tool and it can be used to gather the requirements. Jama is our golden source of all the requirements. It helped to link the requirements in ALM or in Jira, which helps to resolve the redundant work as it is compatible to work with Tasktop.,We used Jama as requirement gathering purpose and we have achieved it very well. From the functionality perspective also from the automation perspective we achieved 60% from the Jama. Jama doesn't provide self onboarding if it uses the LDAP directory and that is creating extra work for L1/L2 team. so, automation forJama can not be possible to reduce the manual efforts. Also, Jama doesn't provide the proper audition history which also doesn't satisfy most of the needs.,Jama is well managed in the sense of traceability, reuse, export or importing batches etc. Reuse operation is very useful to avoid redundant work. Jama reviews are helpful in case someone needs to review the requirements before approving it. Then, we can add multiple reviewers. This functionality is good in all other tools. Upstreams functionality is useful when we have two or more epics or stories upstream.,Micro Focus ALM, JIRA Software and IBM Cloud PaaS (formerly IBM Bluemix - PaaS),JIRA Software, Atlassian Confluence, Nginx, TrueSight Server Automation (formerly BladeLogic Automation Suite), Nielsen Digital Ads Ratings, Bitbucket,15000,3,Requirement gathering including business, functional and non-functional requirements. Requirement gathering for development work and get the approvals for those requirements. Reporting of all the requirement statues for presentation. Integrating all these requirements with multiple applications like Jira and ALM to reduce the redundant work.,Creating new requirements types Creating new attributes in those requirement types Using reuse operations,Linking Jama to Octane for the requirements and so that those requirements will be connected to test cases, test plans, and test results. Creating new requirement item types and also new attributes to support the ongoing needs.,6,Not Sure,Price Product Features Product Usability Prior Experience with the Product Vendor Reputation Third-party Reviews,Personally, I don't recommend using Jama Connect if you are looking for a requirement gathering system only, if you already have tools like Jira or ALM. If there is Jira, then you can develop your own approval plugin and it can bring the same functionality as Jama in Jira. Most of the other features are available in Jira, so we can use Jira as development gathering tool. Jira has a wide range of plugins that improve its the functionalities. If there is no constraint on your budget, then I would recommend Jama for requirement gathering since we can keep requirements in separate tool and link those requirements to different tools. Even Tasktop-like tools consider Jama as the golden source of information.,Implemented in-house,No,Change management was a big part of the implementation and was well-handled,Jama 2015.5 was really very smooth and there were no issues faced while implementing. With Jama 8, we have too many challenges due to multiple processes and interconnection of those processes. Jama 8 had many bugs, but fixing them was not a Jama priority. Jama 8 doesn't have good performance results which is the reason multiple teams don't want to upgrade the current environment 2015.5 version to Jama 8.,8,Self-taught,Internal training is sufficient to learn Jama.,7,There should be only one configuration file and startup file. Also for setting environment variables, there should be only one environment variable file before you start Jama. Where customers want to configure their project and with which database must be the choice of customers. Right now, Jama doesn't support Oracle.,We added customized item types and their attributes or report templates in Jama Connect.,6,Yes,Jama supported us on the weekend when they generally don't support on weekends or on their off hours. We were facing some issues with the application and we wanted to fix it on weekend, but we wanted help from vendor. They helped with prior notice of one week.,Creating item types and their attributes. In the case of Jama 2015.5, it is very smooth and very simple. But in Jama 8, they made it quite complex. Reusing existing items for a new set of requirements. Finding the activities of each item and history.,Adding users in Jama is a completely manual process and it is really very difficult to add in each group. User onboarding must be more simple. Jama's database schema is more difficult to understand. We can not read or write a query for any work using the current names of tables. Jama's database schema must be simpler. Doing automation with Jama REST or SOAP API is quite difficult.,6,6,8,9,Jira,File import/export API (e.g. SOAP or REST),9,If an item is integrated with any of the application, then Jama should not allow any conversion of that item otherwise the integration breaks. Also, REST API performance must be better because as soon as we increase the frequency of hits, Jama's performance gets degraded.,9,8,I never participated directly in negotiating but I was aware about the negotiation process with vendor. We generally keep in mind support, licensing cost and escalation process while negotiating, as well as defects resolution, audit perspective principles, and security vulnerabilities.,Ask for 24/7 support in case of production issues or outages if you are negotiating. Also, set the SLA time for the issue resolution. For premier support tickets, SLA must be there. Performance related issues must be resolved with patches and any defects that need immediate attention or require an immediate fix must be provided by the vendor in a set time frame. Right now, Jama doesn't prioritize the defects on customer impact, they prioritize on their own.,Yes,Some defects got fixed New performance related improvements New features New fields support,Jama should provide REST API for more actions. Jama should provide major features like support of plugins to customize the needs of the customer. Jama should fix current major defects which I have discussed earlier.,No,NoA good way to maintain requirement: JamaCapgemini is a very large company with multiple clients and recommends solutions which best fit the need. We recommended Jama Connect to our client - The Judiciary, State of Hawaii as a one-stop hub requirement management solution for their needs. We recommended this because we realized that since the state is modernizing their IT software and infrastructure, it is prudent to have all the requirements, design and testing records in one place for future references. All we want to make sure we had traceability for all the requirements, design and testing artifacts. We found that Jama fulfills that need.,Requirement Traceability. Baselines and Versioning. User Profile and Access controls. Review Center is a very useful feature. Will suit all sizes of organizations to maintain and Manage their projects. The reporting feature is very useful.,The Text Editor is not convenient. Has a learning curve. Review Center still needs work as numbering for selected items in a review is still an issue. Once a review is published, the new item cannot be introduced into the review. Requires the review to be republished. JIRA connector is no longer inbuilt and requires expensive third-party tools from OPS HUB or Tasktop. Maybe cost prohibitive for Small and Medium Enterprises. Jama Cloud users cannot customize their own reports. Will need to reach out to Jama help with customization. The Search feature within Jama still needs work. Especially within a review. It is still unclear what will happen to all our data if we choose to end our contract with Jama. How can we read our data. It does not export well into Word documents as the formatting and alignments are always out of sync.,8,Ever since we have started using Jama, all our requirements are in one place. The version history helps us track every change in Jama which is very useful. We have not specifically calculated the ROI but earlier requirements were all over the place in multiple word documents which was a nightmare to look for. So the time saved in looking for those documents is actually time spent on other productive activities.,We have used Jama for maintaining the requirements for the Civil Case Management system which is a Major implementation for the Judiciary. The Requirements were successfully reviewed and signed off on the project. And is a major win for Capgemini and the Judiciary. We have used it on other major implementations at the client Judiciary and are satisfied with the product.,It is very useful as everything is in one place. The review center is a work in progress but still a very useful tool. The ability to compare before and after in a version has helped us avoid unnecessary scope creeps in the requirements. Traceability is one of the most useful features in Jama and very easy to maintain and run the traceability reports.,MS SharePoint and Atlassian Confluence,Atlassian Confluence, JIRA SoftwareJama will help with your client relationship!We use Jama on one of our client projects for requirements documentation and review, as well as, defect tracking and resolution. Through Jama, we have been able to fully document our functional and technical requirements for multiple products/projects. Jama allows us to go through change cycle reviews with our client to show them the changes we have made during a cycle for their approval or clarification. This gives us accountability and traceability that could not be achieved in other more manual requirement gathering methods.,Jama provides traceability, not only with defect logging, but also with changes made to the requirements (versioning). Ease of use/user friendly UI. Cloud version of Jama has proven to be very convenient.,The newer versions of Jama seemingly do not show reviews with just the sections that have been changed. This makes navigation difficult as you have to go through each section to see if there have been changes made. Jama connector used to come free for defect tracking (interfaced with JIRA), but now it does not so the process has become manual.,9,I don't have the numbers/cost per user license vs increased revenues but overall, the use of and recommendation to use Jama by our team has proven successful for us with our client projects. It has been used for every project ever since. It has created a work flow/process with our client and helped to standardize the SDLC.,In an environment where we do not practice Agile/Scrum methodology, the use of Jama has aided in the change cycle process with our client, to ensure accountability and accuracy of any requirements or changes to requirements. It has helped set a standardized process and allowed for a smoother transition from issue to change log to resolution.,Jama is the first requirements management tool I have ever used so in comparison to using MS word to draft requirements into a document, it is much more streamlined for collaboration among peers and client staff. It has also streamlined our reviews process and traceability of requirements and defects logging.,JIRA Software, Atlassian Confluence, TrelloJama - Communication and Data Views Positive ReviewJama connect is being used for new projects in our organization and in particular, larger more complicated projects. Business issues to resolve:- requirement traceability- cross timezone communication- stakeholder input and acknowledgement- process improvement and requirement ownership,Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project. Review communication through the review engine is particularly well done. Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization. The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...,The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at. Coverage explorer - only 150 items at one time. This should be expand to all... Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to. It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire. Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.,9,Positive - ROI - This is a hard estimate, but let's say we save at least 70% of email back and forth over 3 timezones using Jama in a project. Negative Impact on ROI - too early to tell really since we are running Jama for a year only.,We expected to achieve and I believe have achieved:- Improved organization and content quality of requirements- Better requirement communication across organizations/departments that have difficult times to communicate.- Connect customer requirements/use cases to the technical derivation or decomposition- Provide a better home for verification and validation test cases with traceability to the sources- In general, a large improvement of a visual and detailed overview of traceability of requirements from regulatory requirements all the way down to risk items.,I have been an admin with Top Team Analyst as well as have played/practiced a bit with Visure and Doors. Jama is considerably better than Visure and Doors on the collaboration, reviews and traceability than Visure and Doors. Top Team analyst is a closer competitor that has better strengths in layout and form than Jama when writing detailed solutions and work packages, but Jama is better in collaboration and reviews for sure.,,JIRA SoftwareJAMA ChampionJAMA Administrations - I am Working as a JAMA Consultant and recommend JAMA for various Project Management, Traceability and Test Management tools across Organizations. I provide a complete demo on JAMA usage comparing with other tools and recommend JAMA.,Managing around 150 + Projects on the LifeScience Industry - Teams are very much involved completely on the JAMA Testing / Traceability and the reports - We recently implemented Velocity reports on our Regulated Instances and Customers are very happy on the Output. We have Integrated with Major Project Management application JIRA - Using the Tasktop Integration Hub and the sync works well. We also Integaretd with HP ALM with JAMA using the JIH and the complete Bsuiness Processes / BPAC, Configurational Items are used by Many Projects. Discovery of Customer current and desired future state Product Delivery approach and processes.,Great Question -JAMA Itself is a great tool but coming to the Testing Plan and Test Cycles it needs further improvements on the complete Testing cycle Managements Customers from different environment always compare the tools with other Products - Compare to HP ALM the testing functionality needs to be much enhanced in JAMA,10,Good,Jama Software's tools let users track relationships between requirements, use cases, test cases, defects and other related items to maintain compliance. With a centralized dashboard the software's test management features compile and categorize test cases and plans, logging connection defects in real time so that users can monitor multiple stages and results simultaneously. Jama's Integration Hub, which is powered by Tasktop, connects with other tools and platforms like JIRA.Enterprise Reuse retains up to 85% of requirements and automatically updated reports, visible to teams across an organization; alternatively, teams can choose to branch from the catalog as needed. Coverage Explorer visually represents product coverage for instance, Coverage Explorer compiles test results to communicate pass/fail percentages and ratios, highlighting gaps in test coverage and flagging potentially impacted test cases,Mentioned already,JIRA Software, Jira Service Desk and Confluent Cloud,JIRA Software, Jira Service Desk, Jama AnalyzeJama Simplifies My ProjectsWe use Jama to manage requirements for all company projects, small or large. It's managed out of our project management office, but all project members have access to it. However, it's really maintained by business analysts and project managers.,Jama is easy to use. Didn't require any training. All plug and play. Easy to enter and maintain requirements. Search ability is great - easy to find requirements and provide traceability. I love the email notifications - I get notified once a requirement is updated, or when I'm mentioned by name. Makes it easy to create a task list of my "to do's" for my projects.,Get the enterprise license - this will allow multiple users to access Jama congruently. If not, it's not a true requirements collaboration tool. Great for a Microsoft environment, but if you're not using Office tools such as Word or Excel, that could be problematic for reporting. Also requires some reformatting once downloaded into Excel.,8,Jama has made requirements management and collaboration much easier. Way better than SharePoint, which is what we previously used. Allows us to collaborate without additional emails and meetings. I get notifications when I'm mentioned specifically, or when requirements are added/updated. Very convenient.,JIRA Software and CollabNet TeamForge,HubSpot, Justinmind, Skype for Business (formerly Lync)Jama - You get out what you put inJama is used for business requirement management and reporting.,Provides rapid search capabilities. Provide a flexible user-defined structure to manage user stories. Ability to tag and apply filters.,Filtering is difficult. Difficult Epic-User story structure. Integration with ALM is limited.,6,On a positive note - it provides ample information to be added to requirements and ability to report on. On a negative note - It can be too manual at times to structure and report on.,For now, it serves as a central repository to store business requirements. We utilized the filtering to report project scope and status. It does not provide a simple way to create an EPIC and defined associated User Stories - ideally, if a user story is based on an EPIC it should inherit some of the EPIC attributes. In additional reporting of EPIC and associated User Stories does not exist.,The collaboration functionality is well done, however it is generally difficult to adopt full usage. The challenge is to avoid the use of email for collaboration. An Outlook plugin might be useful here.,JIRA Software and IBM Rational ALM,JIRA Software, IBM Rational ALMJama Connects idea to realityWe use Jama Connect for managing requirements for our most critical products. It allows us to create, review and approve requirements with full versioning and traceability through to delivery all in one place. It is used across several departments in the company, which provides effective collaboration when requirements change frequently.,Requirements management. Requirements workflow. Integration with other tools such as Atlassian JIRA and HP ALM.,The product is very flexible but this can mean significant configuration is required to be productive. Product roadmapping features are limited.,9,Jama has helped us deliver mission-critical projects on time and on budget while keeping track of scope with our stakeholders. Saving of 2 weeks of documentation submission because the requirements can be auto-generated in Jama.,Jama helps us achieve greater agility and reduces time to market. Our teams enjoy collaborating on the tool and it is becoming a one-stop shop for understanding our product's feature state at any given time.,It is the best tool we have seen to manage requirements, streamline collaboration, and review while providing traceability across our development lifecycle. The flow of requirements from idea through to Delivery is seamlessly integrated with all our other tools, reducing manual error and maintenance of requirements.,JIRA Software, Aha! and Roadmunk,JIRA Software, Micro Focus ALMGot a very complex product? Adopt Jama, it's best for your requirements management!We are basically integration solution provider and have an active partnership with Jama. We help their customers integrate Jama with other systems such as JIRA, Salesforce, Git, Jenkins, TFS, PTC Integrity etc. So, Jama's enterprise-level customers can now synchronize data across systems using the OpsHub Integration Manager, our flagship solution. A possible use case can be integrating Requirements in Jama to Epics in JIRA. So, a product manager creates a requirement in Jama, the JIRA users get an epic created automatically. Any changes made in either of requirement or epic gets synchronized bi-directionally to both the systems. This maintains traceability and data consistency.,Flexibility to create a custom requirement management ecosystem. I love the fact that a Jama user can choose from a large variety of existing entities, but at the same time, also create new components and sort and manage them effectively. One can link different entities, bundle them and segregate them. Traceability Jama focuses a lot on maintaining traceability. And anyone who uses Jama will notice this. For even a delta change in the requirement or entity, it locks in the time stamp and the user. This proves to be a very useful feature in industries where data traceability is critical. Jama is thus best suited for requirement management in industries like aerospace, defense, and healthcare. One can always go back and get the whole audit trail. The Trace View and Reading View In a complex scenario, where one has to manage hundreds of requirements, Jama provides the best way to analyze them. The new features like Trace View and Reading View (which were absent in earlier versions) make requirements management more intuitive. Users can create a custom filter and view as well, this is great.,I think these guys should really work on the User Interface. The UI is intuitive but can be more user-friendly. For an example, color coding the entities according to Priority, Status would be awesome. JIRA does a great job in doing this. Something similar can be done in Jama. Though Jama claims to be a Product Development Tool, it is actually very good at just managing requirements. All the other important aspects have been ignored in Jama (like test suite, bug/defect tracking). This is a reason that other tools like JIRA, Git, HP QC have to be deployed complimentary to Jama. The integration of these tools becomes very important and there are only a few reliable integration solutions available in the market.,9,All the innovation-centric companies are adopting Jama. They have big customers like SpaceX, NASA, Fairchild Semiconductor to name a few. They also have very small companies and startups as their customers. One can conclude that the ROI is surely positive and significant.,PTC Integrity, IBM Rational DOORS and IBM Rational DOORS Next Generation,JIRA Software, Team Foundation Server, Microsoft Visual Studio Team SystemJama ReviewJama is the primary requirement tool used by the BSA team. We're moving over from Agile Central and are in the process of implementing it for all projects. QAs and other departments have just started to use the tool.,Coverage Explorer gives a great view on the complete flow from requirements to tests and defects. Linking between requirements and test assets and defects are intuitive. Release management is pretty good.,We are trying to integrate Jama with SoapUI and haven't found an easy way of handling it. While integrating with Agile central, "one to many" and "many to one" mapping worked. But unable to map "many to many" folders/assets. Support resources available are less.,6,Positive - worked well for waterfall projects. Negative - Still trying to see how it fits for Agile projects.,CA Agile Central (formerly Rally), JIRA Software and HP Application Lifecycle Management,CA Agile Central (formerly Rally), HP Application Lifecycle Management, JIRA SoftwareJama Review for the Curious MindJama started being used as a part of a larger department of 25 people which also served as the "test bed" and "pilot" for cross-company as well as enterprise-wide use (we currently are a company of about 800 that is a part of a bigger corporation consisting of thousands of staff). The business problem it addresses is that it provides far better ability to enter, track, manage and report on software requirements than our previous application. It also solves the age old problem of costly maintenance and customization of tools such as this.,Jama has the keen ability to provide hierarchy for requirements in a collapsible tree style management view allowing for far better reach of information then many of the other system we have used. Jama has the ability to create filters, tags and custom searches in order to better disseminate large scale requirements in order to be able to get from building to testing in less time. Jama possesses the ability to create and link between test assets and have a very intelligible view of managing the bridge between both worlds. It also allows for creation and management of test runs for different iterations of the test cycle; whether it is a dry run, full regression or partial corner case execution. Jama has great ability to create custom output from Excel files to Word which can filter and mine the data from requirements to test assets and present them in different print view for consumption of different audiences and stakeholders in different parts of the teams.,Jama can have better overall SDLC management components especially bridging between different ALM tools. Jama is not an ALM tool but can have some better customization of defect reporting mechanisms as well as test run approach. Jama's ability to break out steps into sub-children in a test plan hierarchy can use a bit of improvement to make it more modular.,9,Jama has brought some new life to our requirements management and how we see the inter-connectivity of functional requirements with System Requirement Specifications which are more UI centric. Jama has brought much better dashboards and reporting for everything it supports from printing test plans, requirements and specifications as well as test runs. Jama has had some challenge in usability as far as training and discovering features we did not know about. There seems to be a different way to do one thing and that is sometimes hard to hone in on how the best approach is. It is more open ended then many other tools like this. Training we have had but it seems that needs to be a repeated period requirement.,IBM Rational DOORS, JIRA Software, HP Quality Center and HP Application Lifecycle Management,IBM Rational DOORS, IBM Rational ClearCase, IBM Rational RequisitePro, HP Application Lifecycle Management, HP UFT, HP Performance Center, HP LoadRunner, Team Foundation Server, Microsoft Visual Studio Team System
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Jama Connect
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Score 8.0 out of 101
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Score 8.0 out of 101

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About Jama Connect

Jama Connect is a product development platform for requirements, test and risk management. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, effort spent on proving compliance and wasteful rework.

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Jama Connect Integrations

JIRA Software, Rally Software (formerly CA Agile Central), AA Projekts, AFuzion, ANSYS, Carahsoft, Intercax, LDRA, OpsHub Integration Manager, Sodius, Tasktop, TraceTronic, VectorCAST, Quality Center (formerly HP Quality Center), TestRail, Zephyr, Collabnet VersionOne, Azure DevOps Server (previously TFS)

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Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Jama Connect Customer Size Distribution

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Small Businesses (1-50 employees)
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Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
70%

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Jama Connect Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No