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Jama Connect

Jama Connect

Overview

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Recent Reviews

Jama Connect Review

9 out of 10
April 08, 2024
Incentivized
Jama Connect is used in our company as a repository for requirements, product risks and test cases testing the requirements.<br>Jama helps …
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My Review

8 out of 10
February 16, 2024
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks …
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Jama review

10 out of 10
March 27, 2023
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While …
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Awards

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Pricing

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Jama Connect

Jama Connect

N/A
Unavailable

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Jama Connect?

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Jama Connect® requirements management software is used to minimize the risk of defects, rework, cost overruns, and recalls in fields such as fuel cells, electrification, space, software-defined vehicles, and surgical robotics. Jama Connect enables engineering organizations to manage their development processes by leveraging Live Traceability™ across tools to measurably improve outcomes. The company states its customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

The #1 problem managing the product development process is identifying risk early across siloed teams and tools.

Jama Connect® is designed to improve product requirement quality, auto-detects product development risk, and measurably increases performance across multi-disciplinary teams developing products, systems, and software — while still allowing the use of their tools of choice. With Jama Connect, teams can identify in real time:
Poorly written requirements with recommended improvements
Missing, changed, or late requirements
Gaps in verification and validation test coverage
Changes made in one engineering discipline that impact others

Product, Systems, and Software Development Teams that Use Jama Connect Perform Better.

With Jama Software's proprietary Traceability Scores™, teams can measure traceability to improve quality and accelerate time to market.

Jama Connect enables these six critical things for development success:
  1. Intelligently improve requirements
  2. Bring all collaboration and reviews online
  3. Unify test case management
  4. Auto-detect development risk
  5. Maintain product state across tools
  6. Manage product complexity and scale

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management

Jama Connect Videos

Jama Connect Integrations

Jama Connect Competitors

Jama Connect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Jama Connect Downloadables

Frequently Asked Questions

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Polarion ALM, codeBeamer ALM, and Digital.ai TeamForge are common alternatives for Jama Connect.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Jama Connect are from Enterprises (1,001+ employees).

Jama Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Comparisons

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Reviews and Ratings

(151)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
March 30, 2024

Really useful and supportive Tool for our requirements and related topics

Verified User
Manager in Engineering
Automotive Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Jama Connect as a requrements tool. Before we had not a well working requirements tool. With Jama Connect we had the chance to build it up propper and clean. Also the support was really helpful. The scope is to have a tool to show up requirements and all the related usecases like tests, etc.
Pros and Cons
  • Requirements
  • Test Cases
  • development support
  • buyable Database of main requirements like legal ones
  • Downgrade from float creator to Stakeholder
  • less coomplexity with creating requirements (if possible)
Likelihood to Recommend
in our usecase as an automotiv startup this was very helpful to have the main requirements from absolut high level down to soft- and hardware requirements easily sorted and with a good overview
Return on Investment
  • Single souce of trouth
  • cloudbased solution
  • structured and more usefull for company
Jama Connect Outcomes
with using Jama Connect we got a new structure in our requirements. The cloudbased solution can be used by all our departments and they have one main solution for their needs. With it we could implement a company wide used structure with the needed versioning
Jama Connect Effectiveness
Much better and more usefull user interface which is adjustable and really makes life easier
Alternatives Considered
easier to use with better UI and versioning etc.
Products Replaced
Yes
Other Software Used
Premium Support
Yes, to get help implementing Jama Connect into teh company
Support Rating
10
Really supportive support with our own contact person.
Bug Resolution
No
Exceptional Examples of Jama Connect Support
During the implementaion and set up process we had a really good support from our success manager
March 07, 2023

Jama Connect2All

Verified User
Professional in Quality Assurance
Oil & Energy Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Centralised requirements administration to facilitate sector-uniformity
Pros and Cons
  • Quick marking (and solving) question and issues through comments
  • Intuitive Review module (peer as well as approval)
  • Free Stakeholder licenses help showcase (Jama) Requirements management to involved stakeholders
  • No build-in Company Dictionary/Glossary
  • No easy-to-use visual traceability (e.g. tree-graph)
Likelihood to Recommend
Jama is well suited for just about all situations. Beside missing some minor functionalities (which are missing in just about all other requirements tools as well), there is nothing to complain about. Support is good and the company is still improving Jama every month.
Return on Investment
  • We are moving from multiple Tenders for an Asset to single Tenders for our sector-branch. Hard numbers cannot be quoted yet, but will be at least in the 7 digits per assettype.
Jama Connect Outcomes
We expect to achieve Sector-wide uniformity in Assets, with a minimum of effort to create impact-analysis for changes (like evolving stakeholder wishes for the energy-transition and/or changing legislation). It is to early for a definite conclusion, but we are still on-target.
Jama Connect Effectiveness
Collaboration and handling of Reviews are Jama's strongsuit and one of the major reasons for us to aquire the product. With well over 20 business stakeholder groups for multiple companies and several technical teams, it has yet to fail us even once.
Alternatives Considered
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
Products Replaced
Yes
MS-office. (Do I need to say more?) When it comes to realising and maintaining a certain maturity level of requirements management, office lacks in all aspects.
Premium Support
No Premium support package. We are quite capable ourselves and tried basis support for a year. Serious items are already handled with care, as are investigations on possible bugs in our environement.
Support Rating
9
Issues are handled quickly and with care. Serious (cloud) issues are investigated thoroughly.
Bug Resolution
Yes
Yes. As with every bugreport, you have to go through the basic motions. After that, they are quick to identify and resolve them.
Exceptional Examples of Jama Connect Support
At a certain point there appeared to be a security issue within the configuration of a Tender-project (our own responsibility). The issue was investigated and handled by Jama within 4 hours.
April 29, 2021

Good cloud-based requirement management and evolution solution, with room to improve processes

Verified User
Engineer in Engineering
Research Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us.
Pros and Cons
  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.
Likelihood to Recommend
It is a good way of providing a full framework for requirements management which is customizable; however, interoperability functions are not its forte. Support for ReqIF or other formats is not provided out-of-the-box, and would be very welcome. Also, integration with Jira requires a third-party product, but it is an integration that might be worth keeping in-house.
Return on Investment
  • We do not measure the Return of Investment. We have moved past the Critical Design Review and moving into construction.
  • We expect to be able to measure ROI in the form of increased contingency in the next phase.
  • Engagement with the tool has not been universal; we had many people relying on the exported Word/PDF documents instead of providing feedback on Jama Connect directly or through reviews. Also many people are using Xray to manage testing of requirements in Jama, and need to integrate with it, currently testing a third-party tool for that.
  • We have been able to apply for a non-for-profit license for JIRA and Confluence; we don't seem to have such a possibility with Jama.
Jama Connect Outcomes
Easy management of requirements with integration to the Engineering Change Process. We have somewhat been successful in that, by creating reviews on sets of comments, and later importing the feedback into the system, but it is not too clear. Being able to link testing outcomes and testing plans with similar structures in Jama is the next step of the plan.
Jama Connect Effectiveness
The internal model for Jama is sound, and traceability and suspect links are some of the best tools that we have. However, interoperability is not the best, and many times the requirements being provided by other parties needed a lot of massaging before being able to be imported in Jama.
Alternatives Considered
I am also familiar with ReqIF Studio, and the NoMagic DataHub for requirement management. Jama requires no installation, and the use of floating licenses is quite useful. As long as your workflow can be kept in Jama, everything works OK. However, interoperability is the weak link, and DOORS has better interoperability. ReqIF Studio's support of the ReqIF standard is another good point, but collaboration requires a merging workflow that is cumbersome.
Products Replaced
No
Other Software Used
Users and Roles
60
The main users of Jama Connect are the Systems Engineering, Project Engineering, and Mission Assurance teams. In addition, also the System Scientists, and the domain specialists outside of SKAO also make use of it. The number is a rough estimate… but we have ~60 fixed seats, and around 500 floating seats.
Support Headcount Required
5
The System Engineering team is the main supporter of Jama Connect for the rest of the organisation.
Business Processes Supported
  • Requirements Management
  • Compliance to requirements through testing evidence
  • Checking progress of system verification
Premium Support
Not Sure
Support Rating
9
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Bug Resolution
Yes
It was recognised as a bug, and a timeline for the release of the solution was provided.
Exceptional Examples of Jama Connect Support
They were able to diagnose a difficult fault… because the problem had been human generated without our knowledge. They were able to pinpoint the result, and provide a way of reverting a manual operation that, from the manual, could result in definitive loss of data. The data was recovered, and a new feature added for the future.
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