Jama, from the company of the same name in Portland, Oregon, is an application lifecycle management platform. requirement gathering should be done using Jama ConnectWe are using Jama Connect for collecting/gathering different types of requirements (i.e. business requirements, functional requirements, and non-functional requirements). We also used to get approval for those requirements to start working on it. Also, we use this as the golden source for all types of work to then track in Jira.,Jama provides flexibility to add customized types of items, e.g. functional requirements, components or projects. Jama is useful for adding any specific attribute in any type of item. Jama is useful to track approvals or get approvals for any specific requirement and proceed with it. Jama provides a complete history of activities related to any item.,Jama doesn't provide any functionality or features to add any item type that has user validation in place. i.e. we added Jama_Authors item type and then used the same to create an attribute for the story. That attribute can't have the user validation, or we can not add it in Jama. ALM protocol doesn't support URL type attributes in Jama 8. That must be fixed. Jama doesn't provide an audit history of administrators on the UI to track the administrative activities. Jama says 25,000 active items per project is good to get better performance, but it is less.,6,Jama is providing good requirement gathering management which starts our current agile process and helps it run smoothly to quickly deliver objectives in less time. Jama is only providing the approval mechanism for requirements, and that's the difference I see between Jama and Jira. Jira is a state management tool and it can be used to gather the requirements. Jama is our golden source of all the requirements. It helped to link the requirements in ALM or in Jira, which helps to resolve the redundant work as it is compatible to work with Tasktop.,We used Jama as requirement gathering purpose and we have achieved it very well. From the functionality perspective also from the automation perspective we achieved 60% from the Jama. Jama doesn't provide self onboarding if it uses the LDAP directory and that is creating extra work for L1/L2 team. so, automation forJama can not be possible to reduce the manual efforts. Also, Jama doesn't provide the proper audition history which also doesn't satisfy most of the needs.,Jama is well managed in the sense of traceability, reuse, export or importing batches etc. Reuse operation is very useful to avoid redundant work. Jama reviews are helpful in case someone needs to review the requirements before approving it. Then, we can add multiple reviewers. This functionality is good in all other tools. Upstreams functionality is useful when we have two or more epics or stories upstream.,Micro Focus ALM, JIRA Software and IBM Cloud PaaS (formerly IBM Bluemix - PaaS),JIRA Software, Atlassian Confluence, Nginx, TrueSight Server Automation (formerly BladeLogic Automation Suite), Nielsen Digital Ads Ratings, Bitbucket,15000,3,Requirement gathering including business, functional and non-functional requirements. Requirement gathering for development work and get the approvals for those requirements. Reporting of all the requirement statues for presentation. Integrating all these requirements with multiple applications like Jira and ALM to reduce the redundant work.,Creating new requirements types Creating new attributes in those requirement types Using reuse operations,Linking Jama to Octane for the requirements and so that those requirements will be connected to test cases, test plans, and test results. Creating new requirement item types and also new attributes to support the ongoing needs.,6,Not Sure,Price Product Features Product Usability Prior Experience with the Product Vendor Reputation Third-party Reviews,Personally, I don't recommend using Jama Connect if you are looking for a requirement gathering system only, if you already have tools like Jira or ALM. If there is Jira, then you can develop your own approval plugin and it can bring the same functionality as Jama in Jira. Most of the other features are available in Jira, so we can use Jira as development gathering tool. Jira has a wide range of plugins that improve its the functionalities. If there is no constraint on your budget, then I would recommend Jama for requirement gathering since we can keep requirements in separate tool and link those requirements to different tools. Even Tasktop-like tools consider Jama as the golden source of information.,Implemented in-house,No,Change management was a big part of the implementation and was well-handled,Jama 2015.5 was really very smooth and there were no issues faced while implementing. With Jama 8, we have too many challenges due to multiple processes and interconnection of those processes. Jama 8 had many bugs, but fixing them was not a Jama priority. Jama 8 doesn't have good performance results which is the reason multiple teams don't want to upgrade the current environment 2015.5 version to Jama 8.,8,Self-taught,Internal training is sufficient to learn Jama.,7,There should be only one configuration file and startup file. Also for setting environment variables, there should be only one environment variable file before you start Jama. Where customers want to configure their project and with which database must be the choice of customers. Right now, Jama doesn't support Oracle.,We added customized item types and their attributes or report templates in Jama Connect.,6,Yes,Jama supported us on the weekend when they generally don't support on weekends or on their off hours. We were facing some issues with the application and we wanted to fix it on weekend, but we wanted help from vendor. They helped with prior notice of one week.,Creating item types and their attributes. In the case of Jama 2015.5, it is very smooth and very simple. But in Jama 8, they made it quite complex. Reusing existing items for a new set of requirements. Finding the activities of each item and history.,Adding users in Jama is a completely manual process and it is really very difficult to add in each group. User onboarding must be more simple. Jama's database schema is more difficult to understand. We can not read or write a query for any work using the current names of tables. Jama's database schema must be simpler. Doing automation with Jama REST or SOAP API is quite difficult.,6,6,8,9,Jira,File import/export API (e.g. SOAP or REST),9,If an item is integrated with any of the application, then Jama should not allow any conversion of that item otherwise the integration breaks. Also, REST API performance must be better because as soon as we increase the frequency of hits, Jama's performance gets degraded.,9,8,I never participated directly in negotiating but I was aware about the negotiation process with vendor. We generally keep in mind support, licensing cost and escalation process while negotiating, as well as defects resolution, audit perspective principles, and security vulnerabilities.,Ask for 24/7 support in case of production issues or outages if you are negotiating. Also, set the SLA time for the issue resolution. For premier support tickets, SLA must be there. Performance related issues must be resolved with patches and any defects that need immediate attention or require an immediate fix must be provided by the vendor in a set time frame. Right now, Jama doesn't prioritize the defects on customer impact, they prioritize on their own.,Yes,Some defects got fixed New performance related improvements New features New fields support,Jama should provide REST API for more actions. Jama should provide major features like support of plugins to customize the needs of the customer. Jama should fix current major defects which I have discussed earlier.,No,No
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Jama Connect
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Jama Connect
86 Ratings
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Score 8.0 out of 101

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Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
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About Jama Connect

Jama Connect is a product development platform for requirements, test and risk management. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, effort spent on proving compliance and wasteful rework.

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Jama Connect Integrations

JIRA Software, Rally Software (formerly CA Agile Central), AA Projekts, AFuzion, ANSYS, Carahsoft, Intercax, LDRA, OpsHub Integration Manager, Sodius, Tasktop, TraceTronic, VectorCAST, Quality Center (formerly HP Quality Center), TestRail, Zephyr, Collabnet VersionOne, Azure DevOps Server (previously TFS)

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Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Jama Connect Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Jama Connect Support Options

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Jama Connect Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No