Jama Connect

Score9.1 out of 10

172 Reviews and Ratings

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Categories & Use Cases

Media

Screenshot of Jama Connect - Live Traceability

Screenshot of Jama Connect - Project Dashboard View

Screenshot of Jama Connect - Requirements Management

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Screenshot of Jama Connect - Live Traceability

#1 most frequent

Manufacturing

48.2%

109 installations of 226

“Collaboration is very easy to do in Jama Connect. The functionality and way the tool has information laid out is very easy to navigate and very adminster. Team members who learned how to use the tool, became familiar with the button clicks rather quickly.”
— Principal and General Manager, Nauto, Inc. (51-200 employees)

#2 most frequent

Professional, Scientific, and Technical Services

20.8%

47 installations of 226

#3 most frequent

Information

7.5%

17 installations of 226

Tyler Shea View profile

Data Analyst in Engineering at Celestica (10,001+ employees employees)

Use Cases and Deployment Scope

In our organization, We use Jama Connect to manage requirement workflows with projects.

Pros

Good breakdown of resources, easy to access
Helpful representative

Cons

In my opinion, there is room for improvement in Jama Connect with a Newer, modern look, user friendly.

Return on Investment

Not totally sure, likely positive!

Other Software Used

KeyedIn Enterprise

Marcel Bachus View profile

Senior Manager Central Project Office in Product Management at CarUX Technology Europe BV. (1001-5000 employees employees)

Use Cases and Deployment Scope

We are using JAMA Connect to track our requirements coming from Customer Requirements to our System Requirements and gather all Problems and Changes in development of Car Displays with it. We use it to get proof to our customers of following up on our tests and problem reports. This in conjunction with automated testing and integration of these tests with JAMA.

Pros

Tracking of issues related to requirements is easy.
Storing test results through the API into defined tests
Ease of use and understanding for end-users

Cons

Moving from Projects to Programs, were a program contains several projects. In the car industry you have a program which contains several projects (left/right side driving, with or without touch etc.) Still the same program.
Login to simple no 2-factor authentication possible
Login has no end-date so no warning of expiration-date on password.

Return on Investment

Specially the tracking of tests, problem reports, and changes in development is done very well. This saves time.

Other Software Used

PTC Windchill, Redmine

Usability

Verified User

Engineer in Engineering (51-200 employees employees)

Use Cases and Deployment Scope

Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us. I have now additionally added the usage of Jama Connect to the Joint ALMA Observatory, where we are also using it as the source of truth for requirements. We have been introducing the system to different stakeholders, which are linking their subsystem requirements to the ALMA System Technical Requirements.

Pros

Having access to requirements from everywhere in the world.
Requirement reports for document-centric parts of the development.
Support for online reviews and discussions.
Incorporation of different kinds of documents which requirement information.

Cons

Cloud-based installations don't have full access to all reporting tools.
Online reporting templates are not too customizable.
Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.

Return on Investment

We do not measure the Return of Investment. We have moved past the Critical Design Review and moving into construction.
We expect to be able to measure ROI in the form of increased contingency in the next phase.
Engagement with the tool has not been universal; we had many people relying on the exported Word/PDF documents instead of providing feedback on Jama Connect directly or through reviews. Also many people are using Xray to manage testing of requirements in Jama, and need to integrate with it, currently testing a third-party tool for that.
We have been able to apply for a non-for-profit license for JIRA and Confluence; we don't seem to have such a possibility with Jama.

Alternatives Considered

IBM Rational DOORS

Other Software Used

OmniGraffle

Usability

Verified User

Engineer in Engineering (10,001+ employees employees)

Use Cases and Deployment Scope

Requirements management for engineer projects as well as developing and executing V&V plans

Pros

Custom Report Generation
Requirements Traceability

Cons

Linking review cycles to items in the explorer window
A reference guide or some training guides to creating custom reports

Return on Investment

We're still evaluating this, but it looks like the biggest impact will be on requirements traceability and generating different reports

Verified User

Manager in Research & Development (51-200 employees employees)

Use Cases and Deployment Scope

We use Jama Connect (Jama) for requirements and risk file management. Jama Connect ensures that requirements documentation and risk files are in sync providing the required traceability that we need as a medical device manufacturer.

Pros

Jama Connect is customizable to fit any structure that an organization has.
Jama Connect maintains linkage between item types extremely well.
Jama Connect alerts you when you have suspect link issues after making updates.

Cons

If you can't utilize a template that is provided out of the box or a Word template that uses "Mail Merge" then you need a custom built template by the Jama Connect customization team. Or, you need to be trained in the programming language "Velocity". Both of which Jama Connect provides for a nominal fee.
Jama Connect could be a little more flexible in the testing area. Specifically, in medical device development, we need to test a minimum sample size of devices (usually at least 30) the data collection scheme only allows for 1 data entry per instruction. So, if you need to test 30 devices for the same test step, you need enter that test step 30 times in order to be able to capture 30 test data points. Imagine if you have to test 60 or 120 units! We don't use this feature because of that.
With look-up Matrix, only 10 items are allowed per axis of the matrix. It would be nice if this could be increased to a much larger number (30 to 50).

Return on Investment

We've only been using Jama Connect for almost a year so we are still learning it but the benefit of having accurate requirements and risk files is worth the investment.
Jama Connect states that it should take about 6 months for implementation. They provide a dedicated technical advisor, all the guidance documents, videos and tools necessary for success. However, if you don't have a dedicated internal implementation team (40 hours per week), this will take longer than 6 months. It took us 1.5 years.
Some of the modules that aren't provided out of the box, I think should be included in the initial implementation cost. Tehy are extra add ons.

Other Software Used

SOLIDWORKS, Minitab Statistical Software, ETQ Reliance QMS

Jama Connect

What is Jama Connect?

Categories & Use Cases

Media

Most Frequent Users

Manufacturing

Professional, Scientific, and Technical Services

Information

Reviews

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Other Software Used

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Other Software Used

Usability

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

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Return on Investment

Use Cases and Deployment Scope

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Return on Investment

Other Software Used

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