Reviews (1-25 of 137)
- Self Service
- Onboarding workflows
- Policies and Config Profile mangement
- May be in the future JAMF can adapt to management of Windows for our brother in the Windows Environment :)
- Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
- Integrated patch management - easy to keep your software up to date on devices.
- I think one of the big ones is automated device naming for Computers. You can do this via mobile devices in the pre-stage but not Computers. Having the ability to assign devices to a specific pre-stage enrollment group and having said group identify all systems via a specific prefix/suffix would benefit us a lot and keep a better consistency when it comes to users' machine names.
- Improved Patch Management - This is in the works, I know, but having access to more applications or even improving the method to organizing/configuring patch management will be beneficial. Currently, it's a painful process to set it up.
- Support for devices outside of Mac. A lot of Org's are looking to merge their fleet into a single MDM and while Jamf is the best I've used for Apple devices, having more functionality for devices outside of the Apple universe would benefit it in the eyes of other Org's.
- Security Management
- Software Deployment
- Policy enforcement
- Centralized FileVault key storage
- Remote support via Jamf Remote
- Standardized settings
- Great support staff
- Add the ability to run scripts as a local user
- Make it easier to brand Jamf Pro console with company logo
- Add the ability to run policies in a specific order rather than alphabetically
Jamf Pro may not be suited for environments where the systems can be easily managed.
- Device Provisioning
- Patch Management
- Self Service
- Mobile Device Management
- UI / UX - Self Service
- macOS Update Management
- LAPS Functionality
- Binary Patching
- Jamf Pro offers great customer support.
- The Jamf Pro UX is hands-down the most intuitive MDMs that I have used.
- Jamf Pro allows for easy management with no hidden upgrades within their service required to access greater functionality. You pay for a full product and get a full product. That said, there is a premium, but you still get full management at Pro.
- The UX offers a slick design, but no offer of customization. For my IT director, it is too dark, for me, it is too light.
- Occasionally, you have to work your way through the support professionals to get one who knows how to fix your rare-bird, extremely unlikely to ever repeat in another user issue that you somehow managed to find.
- Scalability in costs so that I can justify putting Mac on there as well. We have a bunch of Macs roaming campus free of an MDM, and what little I want to manage does not justify the cost.
Using Jamf Pro enables us to seamlessly and consistently deploy Apple devices to users within minimal involvement from our IT support team.
Jamf Pro then provides in-depth reporting & management of all our Apple devices, no matter where they are located.
- Consistent standard in device deployment no matter who is setting it up
- Ease of management of devices
- Great look & feel for the end user experience
- There are none, Jamf Pro is essential if managing Apple devices
- Device Enrollments
- Asset management
- Intune integration
- Cloud distribution point
- Modern Reporting
- Application deployment and inventory management.
- Asset and inventory control.
- User management and integrations.
- Integrations with other platforms offered by Jamf.
- Better dashboard integration with protect line.
- Device enrollment
- Configuration profiles
- User deployment
- Software deployment and updates
- Patch management
- Setup interface
- Reporting functions
- Enrollment (Zero-touch)
- Awesome support
- A chat support function within the tool
- An the customers relation team should act a little more individually on customers requests
- The settings should not be half transparent while not in edit mode
- Remote Management
- Security and compliance
- Application deployment
- More focus on site level management
- Manages printers much more conveniently and cleanly.
- Streamlines our annual wipe/refresh process for our labs and classroom.
- Makes it super easy to deploy settings and configurations to our clients.
- Keeps software securely patched.
- Can't use a cloud distribution point as a failover for an on-prem distribution point.
- Jamf supports new features from Apple on Day Zero. We are able to test our devices with Apples betas with Jamf betas in order to be ready for that next OS.
- Jamf understands Healthcare. Their ADT/HL7 Listener allows for us to create and customize automations that are triggered by existing workflows. This gives us more capability with a faster implementation time.
- Meeting and reporting on compliance are powerful in our industry. Getting alerts in real-time and being able to act on them was a deciding factor to use Jamf Pro.
- Jamf's Support team knows Apple Tech and devices. You dont have to wait days for a specialist like some of the other venders we have.
- Not a lot of customization in the dashboard. Need to build those out in Service Now instead. At least there is a strong integration there.
- Like all MDM’s, Jamf is ultimately limited to the APIs allowed by Apple. This can be frustrating at times. Sometimes workarounds are available, and other times new tools can be created using Jamf’s APIs.
You can count on your Jamf support tech to understand Apple's Products, OS's, and services. You don't waste time or get the run around while they try to find someone who knows what you need.
- Data loss prevention tools.
- Implementation of password management.
- Paying for hand holding support is a JOKE.
- Assumes a basic level of knowledge to use product.
- Training is through self-service ONLY.
We want to manage unmanaged macOS devices using Jamf Pro Cloud Solution. Secondly we want to migrate Intune managed macOS devices to Jamf Pro. We would like to comply with our company security policies that we achieved using CIS Benchmarks.
We want to manage productivity applications as of Office 365 suite apps, VPN, Google Chrome, NoMAD and other business apps as required in real time.
Our users want to access intranet sites that we were able to achieve smoothly.
Finally we are able to manage admin rights process on macOS.
- Self Service is the one stop solution for end user.
- Configuration profiles are best friend to implement CIS Benchmarks, PPPC, Office apps customization, restriction and many other cool features.
- Composer is the my best friend to create any complex package, its super easy to use.
- Jamf inbuilt FileVault is super straight forward and doesn’t require lot of mathematics calculation to implementation.
- Jamf Support is super helpful, professional and all the engineers are very nice to dealt with.
- KnowledgeBase Articles should be introduced in Jamf Pro.
- Light and Dark background feature should be included while login to Jamf Pro.
- Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
- Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
- Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.
Very First thing is we got the way to manage all unmanaged macOS devices across the globe, which was achieved through Jamf Pro Cloud. Jamf is stable, reliable, secure and you have lot of option to customize the stuff.
We are able to integrate with centralized third party apps without any issues, this is kind of win win situation for us.
Software and Hardware Inventory is one of the key and important factor when it comes for Inventory Management. Advance Search Reporting is very powerful feature of Jamf Pro Cloud and good part is you can also utilize Jamf Pro Classic API with it
- Use of Internal API in scripts. With the API you can do wonderful things to automate your deployment and create a wonderful enduser experience.
- Use of scripts in policies to automate your deployment.
- Use of the Apple MDM commands to get everything out of it.
- The integrated patch feature is good, but needs some tweaking. As of now, there is no option for the user to defer the installation of a patch. You can either give them the option to install the patch through self service (which needs an active part of the user to do it) or you can force the installation. However with the force of the installation, there is potential data loss, because an App which you want to patch needs to be closed for it to work. The info about that the app will be closed for patching is almost not noticeable for the user.
- Therefore we do no use the integrated patch management technology and build our own logic to work around it.
- It allows for many customized workflows.
- It has smart groups allowing for dynamic configurations.
- The cloud version is fast and requires no upkeep.
- App licensing needs some work.
- Technician permissions could use more granularity.
- It’s not cheap.
- Smart groups
- Configuration profiles
- Empowering the end user
- Ease of use
- Patch management
- Same-day support of the latest macOS releases.
- Extensive reporting capability that is easily extendable to suit custom requirements.
- Comprehensive MDM management capabilities.
- Integration with Apple Business services.
- Integration with Microsoft Azure AD.
- Patch Management needs improvement, often patching must be done via policy.
- Database is inefficient at scale in some areas. This is improving but there is still work to be done.
- Does not support MySQL clustering.
- Zero Touch Enrollment/Deployment. Start your computer, enter your directory credentials, and Jamf Pro takes care of it.
- All the necessary inventory information is always in our hands. If something is missing, we can create extended attributes for it.
- We can manage security settings for everybody without having to trust that a user does something the right way.
- I would like an inventory section that shows everything without having to do it as a search.
- Maybe they could implement a few workflows that are a bit general so you don't have to create them yourself.
- Improves efficiency.
- Saves time.
- Opens new possibilities.
- The app packaging.
- Website layout could be a little better.
- Pricing for non educational use.
- Jamf Training Catalogue is a great resource for getting staff up to speed on Apple and Jamf support and management.
- Jamf Nation is a really valuable resource for Mac and Apple management
- Jamf Cloud scales up and down as you need it
- Jamf allows a really high Users:Admin ratio
- UI could look more like the System Preferences or Settings
- Default Account Settings should be what are recommended in Jamf 200 Training
- Please get Conditional Access for iOS working again
Jamf Training Catalogue - An excellent resource for getting helpdesk and other staff up to speed on Apple support and management
Jamf Heroes - regular online meet-ups with Jamf/Mac admins around the globe
Jamf Buddy - regular contact point with Jamf and support when needed
Users are still able to work effectively and efficiently while the Jamf admin manages the device's security and configurations of all of the corporate users. Jamf makes it easy to segregate the different department groups of users and also helps push out policies and settings quickly and effectively.
- Management of macOS computers.
- Management of software updates.
- Management of iOS devices.
- Remote configurations for both Mac or PC.
- Reduce cost of licensing.
- No Remote Desktop feature built in.
As a side effect we are now big users of Self Service not to just deploy software or configurations but also to ensure employees have access to the correct resources (such a marketing assets or documentation) by linking out to appropriate stores (such as O365 or Google).
Further to this as a reseller and partner of Jamf and personally being a certified Jamf Admin I was with our customer base to plan, deploy and support them with Jamf and their Apple Devices so that they too can address the needs of their business
- Self Service portal.
- Day Zero support for new iOS/macOS features.
- Great inventory data.
- Continuing and growing support for integrating with your other systems (IdPs, AV, LDAP, etc. etc).
- A greater software title list for Patch Policies.
- Some of the simplistic features or UI of Jamf School (particularly around iOS).
- Uploading packages via the web interface and sometimes be flaky.
Access to this is completely free and I’ve always found the answer to the support questions that I have had. If I haven’t the question that I have posted has been quickly seen to by a community member. Due to this I've not had to use the Jamf Support.
- Great customer service
- Great trainers
- Great Mac administration
- Great at iPad administration
- Great MDM solution
- Integration with PRTG is missing
- More Webinars could be done
- Can be hard at first to learn
Jamf Pro Scorecard Summary
What is Jamf Pro?
Jamf Pro Screenshots
Jamf Pro Videos (3)
Jamf Pro Downloadables
Jamf Pro Integrations
Jamf Pro Competitors
Jamf Pro Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
Jamf Pro Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Jamf Pro Technical Details
|Deployment Types:||On-premise, SaaS|
|Mobile Application:||Apple iOS|
|Supported Languages:||English, German, French, Chinese and Japanese|