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Jamf Pro

Jamf Pro

Overview

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…

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Learn from top reviewers

Jamf Pro A+

Rating: 10 out of 10
March 30, 2024
Vetted ReviewVerified User
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. We also use Jamf Protect for extra se...
Continue reading
Verified user
Professional
Jamf Pro5 years of experience

The Cadillac of Apple MDM

Rating: 10 out of 10
March 28, 2024
Vetted ReviewVerified User
Apple device management. In a world where people want choice and devices that don't necessarily like to be managed, this product is the Cadillac and granddaddy as far as Apple...
Continue reading
Verified user
Engineer
Jamf Pro10 years of experience

Jamf Pro - Apple's best friend

Rating: 10 out of 10
March 25, 2024
IncentivizedVetted ReviewVerified User
We use Jamf Pro as our mobile device management (MDM) for all our staff and student, macOS and iOS devices at the university. We have used it now for over 10 years. It has he...
Continue reading
Will Steward
Technician - Information Technology
Systems Admin
University of Gloucestershire
Jamf Pro10 years of experience

Jamf Pro MADE MY JOB LESS STRESSFUL

Rating: 10 out of 10
January 23, 2024
IncentivizedVetted ReviewVerified User
Jamf Pro is our only MDM. and it helps me run three different buildings and all of their devices. We are a CHARTER SCHOOL in Decatur IL. [...]. We have almost 500 devices and ...
Continue reading
Sara Sagola
Supervisor - Information Technology
IT Supervisor
Robertson Charter School

Brilliant!

Rating: 10 out of 10
November 28, 2023
IncentivizedVetted ReviewVerified User
I'm an IT Support Specialist and we use Jamf Pro as our MDM for Apple devices. It's brilliant and makes our lives much easier when managing Macs/iPhones. It allows us to keep ...
Continue reading
Verified user
Administrator
Jamf Pro2 years of experience

Jamf Pro Review

Rating: 10 out of 10
November 25, 2023
Vetted ReviewVerified User
Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere ...
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Verified user
Consultant
Jamf Pro8 years of experience

Best in class!

Rating: 10 out of 10
October 24, 2023
IncentivizedVetted ReviewVerified User
I am the head Administrator for Jamf Pro. I use it to manage our fleet of over 2000 macs and 170 iPads. I use the software to do everything from deployment setup, app manageme...
Continue reading
Verified user
Engineer
Jamf Pro10 years of experience

The best MDM solution for Mac and iOS devices

Rating: 10 out of 10
October 10, 2023
Vetted ReviewVerified User
We utilize Jamf Pro to manage our fleet of Mac and iOS devices, which comprise at least half - 2/3 of the devices in our org. Prior to implementing Jamf Pro, there was a lot m...
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Verified user
Employee
Jamf Pro3 years of experience

Jamf Pro is the best!

Rating: 10 out of 10
June 23, 2023
Vetted ReviewVerified User
It allows me to remotely drop ship macs to users and have them log in with no issues. It also gives me the opportunity to zero touch apps and set security protocols for my use...
Continue reading
Verified user
Technician
Jamf Pro10 years of experience

Great Product, great community!

Rating: 9 out of 10
June 19, 2023
Vetted ReviewVerified User
At our company, for many years now, we are using Jamf Pro for managing our macOS devices fleet. Jamf Pro is used for everything, from the device initial set-up and enrollment,...
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Verified user
Engineer
Jamf Pro1 year of experience

Jamf Pro is by far the best MDM for Apple devices!!

Rating: 10 out of 10
May 22, 2023
Vetted ReviewVerified User
Jamf Pro completely changed my workflow within the last two organizations I have been with. Jamf Pro brings ease to the deployment of devices, and brings Zero Touch deployment...
Continue reading
Verified user
Engineer
Jamf Pro5 years of experience

First class product with a first class support

Rating: 10 out of 10
April 28, 2023
IncentivizedVetted ReviewVerified User
It is used to manage our mobile Apple Fleet. It is used across the whole department. It helps us to manage our company owned mobile devices, to keep them GDPR and policy confo...
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Verified user
Administrator
Jamf Pro1 year of experience

Jamf Pro

Rating: 10 out of 10
January 23, 2023
Vetted ReviewVerified User
I am using Jamf to manage more than 500 devices across multiple BU's like developers, graphic designers etc. Jamf helped in achieving nearly zero touch enrolment. We will give...
Continue reading
Verified user
Consultant
Jamf Pro10 years of experience

Jamf Pro is a reliable and imminently useful MDM

Rating: 10 out of 10
January 20, 2023
Vetted ReviewVerified User
We utilize Jamf Pro to manage a fleet of 150 Macs and around 100 iPads. We also use it to remotely deploy software and printers. It is essential in standardizing configuration...
Continue reading
Christopher Sweet
Analyst - Information Technology
Systems Analyst
Iowa State University
Jamf Pro11 years of experience

Private K-12 School uses JAMF.

Rating: 10 out of 10
January 19, 2023
IncentivizedVetted ReviewVerified User
We use JAMF to manage student iPads and staff computers. We are able to deploy apps and push out updates as needed. JAMF allows us to keep "an eye" on our inventory and monito...
Continue reading
Verified user
Professional
Jamf Pro6 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Professional in Information Technology
Education Management Company, 51-200 employees
Verified User
Engineer in Other
Hospital & Health Care Company, 1001-5000 employees
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Pricing

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Jamf Pro

Jamf Pro

N/A
Unavailable

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

WebFrame Pro 1.2.0 Overview and Demo

YouTube

backupJamf-scripts Demo

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19 - Zentral - connect Jamf Pro with Webhooks

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TeamViewer Demo | JNUC 2021

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Demo Video | Jamf for Jira

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AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021

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Product Details

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Jamf Pro Features

  • Supported: Zero-Touch Deployment
  • Supported: Device Management
  • Supported: App Distribution
  • Supported: Inventory Management
  • Supported: Enterprise App Store
  • Supported: Patch Management

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard

Jamf Pro Videos

Jamf Overview
Jamf Pro Demo
From our customers

Jamf Pro Integrations

Jamf Pro Competitors

Jamf Pro Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationApple iOS
Supported LanguagesEnglish, German, French, Chinese and Japanese

Jamf Pro Downloadables

Frequently Asked Questions

Workspace ONE Unified Endpoint Management (UEM), IBM MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 8.

The most common users of Jamf Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(269)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jamf Pro has been widely used by organizations across the globe to manage their Apple devices with ease and efficiency. Users have praised the software for its ability to streamline device management, ensuring compliance with company security policies and providing superb support. With Jamf Pro, users have successfully managed unmanaged macOS devices and migrated Intune managed macOS devices, making it effortless to maintain a secure and maintainable fleet of Apple devices.

One of the key use cases of Jamf Pro is its capability to manage productivity applications such as Office 365 suite apps, VPN, Google Chrome, NoMAD, and other business apps in real time. This has allowed users to enhance productivity by easily accessing intranet sites and utilizing essential tools without any hassle. Additionally, the software has enabled efficient management of admin rights process on macOS, providing organizations with the necessary control over user privileges.

Another notable use case of Jamf Pro is its role in managing a worldwide fleet of MacBook Pro laptops. By eliminating the need for manual configuration, Jamf Pro has saved valuable time and effort while providing a personalized touch to each Mac user. The Self-Service component of the software has been particularly helpful, allowing users to access software packages and scripts from anywhere in the world, 24/7.

Furthermore, Jamf Pro has proven effective in managing large numbers of devices, offering seamless deployment and consistent management regardless of their location. The software's in-depth reporting and management capabilities have provided organizations with accurate inventory management and ensured compliance with security and compliance requirements. It has also simplified onboarding processes by ensuring Macs are compliant to security standards and providing a default set of software for new users.

Overall, Jamf Pro has been highly valued by users for its intuitive and powerful management capabilities. It has proven useful across various industries such as education, healthcare, marketing/design, construction, and more. Users appreciate its cost-effectiveness in lifecycle management and its ability to save time and effort in device setup and deployment. With its extensive features and efficient management capabilities, Jamf Pro has established itself as a preferred MDM solution for Apple devices.

Easy Creation and Deployment Process: Users find the software package creation and deployment process to be easy, increasing their effectiveness in delivering computers. Several reviewers have mentioned that they appreciate the simplicity of creating and deploying software packages, making it a user-friendly experience.

Excellent Support: The software provides excellent support, as indicated by multiple users who have had positive experiences with the support team. They value the timely assistance provided by the support team and consider them valuable resources for Apple administrators.

Remote Management Capabilities: The remote management capabilities of the software are highly appreciated by users. It allows them to handle tasks such as remote application installs and remote deployment easily. This feature has been mentioned by several reviewers as a significant benefit of using the software.

Confusing and Difficult to Navigate: Several users have expressed frustration with the user interface of Jamf Pro, finding it confusing and difficult to navigate. They have mentioned that this hinders their ability to perform tasks efficiently. Some users also struggle to locate certain settings within the software. Lack of Intuitiveness: Users believe that the UI of Jamf Pro is not intuitive unless they already know where to go. They feel that the wording of UI descriptions has caused confusion and that some elements in the admin console are confusing as well. Additionally, there is a perception among users that the user interface focuses more on looks than functionality. Limited Functionality: Users have mentioned several limitations in terms of functionality. They have stated that some previously working UI functionality is no longer working or has been removed. The lack of a Dark Theme and the inability to immediately jump to a script from a policy are disappointing for some users. They also feel that there should be easier ways to set up templates for policies and scripts, and that scripting and creating filters for searching are difficult. Overall, there is a consensus among users about these common cons regarding the user interface of Jamf Pro - it being confusing and difficult to navigate, lacking intuitiveness, and having limited functionality.

Reviews

(1-25 of 184)
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Jamf Pro A+

Rating: 10 out of 10
March 30, 2024
Verified User
Vetted Review
Verified User
Jamf Pro
5 years of experience
Use Cases and Deployment Scope
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. We also use Jamf Protect for extra security and Jamf Connect for user authentication with our identity provider.
We needed a way to manage Apple devices on our mostly Windows network.
Pros and Cons
  • Deploy apps and software packages with ease.
  • Allows us to use Shared iPad mode which is great in our lower school.
  • Prestage enrollments make for almost zero tough device deployment.
Likelihood to Recommend
Sharing an iPad with multiple students (Shared iPad mode) is very helpful for us. Each student can have their own profile with own settings stored.
Apple devices are not very enterprise friendly, compared to Windows, so Jamf Pro helps bridge that gap especially with the help of Jamf Connect for idp authentication.

The Cadillac of Apple MDM

Rating: 10 out of 10
March 28, 2024
Verified User
Vetted Review
Verified User
Jamf Pro
10 years of experience
Use Cases and Deployment Scope
Apple device management. In a world where people want choice and devices that don't necessarily like to be managed, this product is the Cadillac and granddaddy as far as Apple MDM is concerned. While it does have its quirks (what product doesn't), Jamf's support is on key and will do what it can to help you - even if it's out of their purview.
Pros and Cons
  • Apple Device Management
  • SMART GROUPS!
  • API development
  • Integrations
  • CUSTOMER FOCUSED
Likelihood to Recommend
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.

Jamf Pro - Apple's best friend

Rating: 10 out of 10
Incentivized
March 25, 2024
WS
Will Steward
Systems Admin
University of Gloucestershire (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Jamf Pro
10 years of experience
Use Cases and Deployment Scope
We use Jamf Pro as our mobile device management (MDM) for all our staff and student, macOS and iOS devices at the university.

We have used it now for over 10 years. It has help us to efficiently deploy devices to students labs, staff offices and student loan equipment.

Using Jamf Pro we are able to configure our devices down to the smallest details. This helps us mange our devices to meat all our IT policies.
Pros and Cons
  • Configuring devices
  • App deployment
  • specialist device management
  • Patch Mangement
  • Apple security update deployment
Likelihood to Recommend
Before Jamf Pro was implemented we had to manually image each device separately. This would sometimes cause inconsistency between devices. With Jamf Pro this was immediately rectified as it is allow managed within the portal and remotely deployed to devices once they have connected with Jamf Pro.

Apple security updates have always bee a issue to deploy to devices remotely. Jamf Pro has only recently added their own way off managing this through the portal. However before this using the accessibility of Apple devices Jamf Pro offers there are many options to implement that help manage the deployment of updates.

Jamf Pro MADE MY JOB LESS STRESSFUL

Rating: 10 out of 10
Incentivized
January 23, 2024
SS
Sara Sagola
IT Supervisor
Robertson Charter School (Education Management, 201-500 employees)
Vetted Review
Verified User
View profile
Use Cases and Deployment Scope
Jamf Pro is our only MDM. and it helps me run three different buildings and all of their devices. We are a CHARTER SCHOOL in Decatur IL. [...]. We have almost 500 devices and 3 locations and being able to do all of the things we can from one location is a benefit.
Pros and Cons
  • REMOTE LOCK OF LOST IPADS
  • EASY UPDATE OF IOS AND MACOS
  • TRACK DEVICES AND KEEP THEM IN COMPLIANCE
  • ZERO TOUCH
Likelihood to Recommend
I am a 1 person IT department and I handle 3 locations. The ease in which I can control everything has made my job a lot less stressful. That is priceless to me. I student loosing a iPad I located the iPad lock it and send a ping. I can see right away if it's in the school or at home. what's not to love.

Brilliant!

Rating: 10 out of 10
Incentivized
November 28, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
2 years of experience
Use Cases and Deployment Scope
I'm an IT Support Specialist and we use Jamf Pro as our MDM for Apple devices. It's brilliant and makes our lives much easier when managing Macs/iPhones. It allows us to keep track of our devices, deploy software updates, troubleshoot issues, create smart/static groups, password managment and so on. From a users perspective I haven't come across any issues, it only enhanced our job day-to-day.
Pros and Cons
  • Allow us to create smart/static groups
  • Enroll and configure devices
  • Deploy software/application updates
  • Troubleshoot issues with devices
  • View logs such as computer usage logs/audit logs/policy logs etc
Likelihood to Recommend
I think Jamf Pro is mainly suited to larger companies however smaller businesses would also make good use of this software. Being a global company, we heavily benefit from this software. A prime example would be if a user from NZ for example had their laptop stolen, any IT support specialist from around the globe in our company could pick up this issue and lockdown the laptop via Jamf Pro preventing an avalanche of issues.

Jamf Pro Review

Rating: 10 out of 10
November 25, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
8 years of experience
Use Cases and Deployment Scope
Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere to security policy, install any applications and configurations a user or department would need and much more. Jamf has tons of features and integrations. It can be integrated into most popular identity providers (Microsoft AD/Entra ID, Okta, Google, etc). Jamf regularly introduces new features to make their product better, such as Jamf Remote Assist for remotely connecting to devices without specific network dependencies. Overall Jamf gives us the ability to manage Apple devices in the best way possible and also enables us to give superb support to users with Apple devices.
Pros and Cons
  • Automatically enroll Apple devices into management.
  • Allows for macOS & iOS patching.
  • Allows for third-party patching.
  • Allows the running of custom scripts.
Likelihood to Recommend
I think anywhere Apple devices are managed Jamf Pro is well suited. It only wouldn't be appropriate in organizations without a significant Apple footprint.

Best in class!

Rating: 10 out of 10
Incentivized
October 24, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
10 years of experience
Use Cases and Deployment Scope
I am the head Administrator for Jamf Pro. I use it to manage our fleet of over 2000 macs and 170 iPads. I use the software to do everything from deployment setup, app management, to integrations with our Asset Database. Jamf Pro is top in class for an MDM solution for Apple products.
Pros and Cons
  • App deployment
  • Script handling
  • API integrations
Likelihood to Recommend
If you're looking for a Mobile Device Management solution that will handle a range of varied platforms, this isn't the MDM for you. Jamf products are built specifically around Apple products and the management thereof. That being said, it provides and delivers the tools for managing your fleet of Apple products better than any other vendor out there.

The best MDM solution for Mac and iOS devices

Rating: 10 out of 10
October 10, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
3 years of experience
Use Cases and Deployment Scope
We utilize Jamf Pro to manage our fleet of Mac and iOS devices, which comprise at least half - 2/3 of the devices in our org. Prior to implementing Jamf Pro, there was a lot more manual setup and management of these devices. Since implementation we've saved countless hours of previously manually handled tasks.
Pros and Cons
  • Provisioning of new computers and devices - installation of basic settings and applications.
  • Enforcing restricted software policies, to keep the computers compliant and safe.
  • The remote lock and remote wipe is particularly useful for terminations and lost devices.
Likelihood to Recommend
Jamf Pro is well suited to manage iOS and MacOS devices for any medium to large sized organization. New device provisioning and management are its strong points. The product could be improved with better patch management and remote access features, but this is something I know Jamf has been working on implementing.

Jamf Pro is the best!

Rating: 10 out of 10
June 23, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
10 years of experience
Use Cases and Deployment Scope
It allows me to remotely drop ship macs to users and have them log in with no issues. It also gives me the opportunity to zero touch apps and set security protocols for my user base to keep their computers secure, safe and reliable. This has greatly increased our teams efficiency and workflows.
Pros and Cons
  • Reporting
  • Deploy apps
Likelihood to Recommend
If you have more than 5 of iPhones/iPads/AppleTV's or Mac's that an endpoint management tool like Jamf will help you out in HUGE ways. You'll reduce your overhead, improve your endpoint security and make your overall IT Experience/support much easier!

Great Product, great community!

Rating: 9 out of 10
June 19, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
1 year of experience
Use Cases and Deployment Scope
At our company, for many years now, we are using Jamf Pro for managing our macOS devices fleet. Jamf Pro is used for everything, from the device initial set-up and enrollment, restricting software and etc, to pushing configuration profiles for specific apps/network and etc. We do utilise Self Service application (aka. own AppStore) to give our users list of approved software to be used in our company. Overall, we have a great experience using Jamf Pro, it's stable and reliable.
Pros and Cons
  • Flexibility of device management
  • Scoping policies
  • Product support
Likelihood to Recommend
It's well suited for firms with large or growing fleet of devices. I can only say about macOS device management, as for mobile devices we have a different solution. But I had a chance to play around with mobile device management using Jamf on one of the trainings using Sandbox, and I can say that you can totally use it for managing iOS/iPadOS/Android devices as well.

Jamf Pro is by far the best MDM for Apple devices!!

Rating: 10 out of 10
May 22, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
5 years of experience
Use Cases and Deployment Scope
Jamf Pro completely changed my workflow within the last two organizations I have been with. Jamf Pro brings ease to the deployment of devices, and brings Zero Touch deployment to the table. This allows users to have a seamless onboarding process. We are also able to keep our devices up to date, and compliant with Hippa standards.
Pros and Cons
  • Zero Touch Policy
  • Patch Management
  • Policy Control
Likelihood to Recommend
Jamf Pro is well suited in Mac MDM and in the granular control of those devices. It allows for zero touch deployment which is phenomenal. It does lack ability to do some things on the iPhone and iPad side of things. This is restricted by Apple, but it would be nice to do a little bit more on the tablets and phones.

First class product with a first class support

Rating: 10 out of 10
Incentivized
April 28, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
1 year of experience
Use Cases and Deployment Scope
It is used to manage our mobile Apple Fleet. It is used across the whole department. It helps us to manage our company owned mobile devices, to keep them GDPR and policy conform and to make the enrollment process as comfortable as possible. Jamf offers a zero touch enrollment which helps us to minimize our work considerably.
Pros and Cons
  • Enrollment (Zero-touch)
  • Clarity
  • Awesome support
Likelihood to Recommend
For managing apple devices, this is the best and clearest tool I have come across so far. Very functional for both company-owned and BYOD devices. Unsuitable for managing non-OS devices as Android is not supported.
Can be used in small, medium and large companies. Doesn't matter how many devices you have (should be at least 25 devices for Jamf pro)

Jamf Pro

Rating: 10 out of 10
January 23, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
10 years of experience
Use Cases and Deployment Scope
I am using Jamf to manage more than 500 devices across multiple BU's like developers, graphic designers etc. Jamf helped in achieving nearly zero touch enrolment. We will give utmost important to data exfiltration and users cannot access Microsoft apps due to conditional access.
Pros and Cons
  • Conditional Access
  • Zero Touch Deployments
  • Patch Management
  • Configuration Profiles to manage application usability
Likelihood to Recommend
Jamf Pro is designed in a very user friendly way and can be easily understandable by the support personal. I have been using tool since 2012 and it changed a lot over a course of time.
Jamf team has been maintaining a very well documentation which will be helpful if you are trying integrations. Also, once you got license you will have access to their trainings.
I love the Jamf Community and Jamf claims that it is one of the biggest user community who manage Apple devices. You know what, it is the best community I have ever seen, very responsive community.

Jamf Pro is a reliable and imminently useful MDM

Rating: 10 out of 10
January 20, 2023
CS
Christopher Sweet
Systems Analyst
Iowa State University (Higher Education, 51-200 employees)
Vetted Review
Verified User
Jamf Pro
11 years of experience
Use Cases and Deployment Scope
We utilize Jamf Pro to manage a fleet of 150 Macs and around 100 iPads. We also use it to remotely deploy software and printers. It is essential in standardizing configuration and software across all the computers and devices, with different configurations for staff and students. It's also been important in deploying Jamf Connect to allow JIT account creation without having to bind to Active Directory.
Pros and Cons
  • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
  • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
  • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
Likelihood to Recommend
We run a technology lending program for students. Jamf Pro has been instrumental in allowing student staff to prepare the laptops in a systematic, consistent manner. The same can be said with iPads and deploying apps to the iPads is automated. Also, extra software titles are made available in Self Service (both for laptops and iPads). Additionally, putting policies in Self Service for IT student workers to deploy to sit-down machines to run as needed is quite useful as well. Less appropriate scenarios would be in cases where there are fewer than 10 to 20 machines. Looking at Jamf Now would probably be a better use of resources. Jamf Now is not as robust as Jamf Pro, but for smaller entities it would be a better fit and a better choice financially.

Private K-12 School uses JAMF.

Rating: 10 out of 10
Incentivized
January 19, 2023
Verified User
Vetted Review
Verified User
Jamf Pro
6 years of experience
Use Cases and Deployment Scope
We use JAMF to manage student iPads and staff computers. We are able to deploy apps and push out updates as needed. JAMF allows us to keep "an eye" on our inventory and monitor for devices that may be offline. Without JAMF, we would need to physically touch each and every device on a regular basis.
Pros and Cons
  • Ability to login in from anywhere
  • Having the capability to manage deployment of apps to one or more groups is very convenient.
  • Having the ability to control content on managed devices.
Likelihood to Recommend
JAMF would work for an organization that has to manage or coordinate use of over 20 Apple devices. If a company has a small number of devices, it may not be cost effective.

Jamf Pro

Rating: 8 out of 10
January 19, 2023
HK
Hamlin Krewson
Systems Support Analyst
The Art of Education University (Higher Education, 51-200 employees)
Vetted Review
Verified User
Jamf Pro
3 years of experience
Use Cases and Deployment Scope
When I first started with The Art of Education, I was a contractor and they were using a very basic MDM solution. It had been set up poorly and was not meeting their needs. I lobbied for change and we made the switch to Jamf Pro. It was 100% worth it! Our options went from almost zero to hero overnight. Jamf Pro has allowed us to continuously improve our device management, and meet an ever-growing need. From custom shell scripts to customized profiles, extension attributes for reporting, and a well-supported API. Anytime I've hit a brick wall, Jamf support has been there to assist, with chat support, email response, or even a Zoom meeting to help me find the right answers. If you're looking for your next MDM solution, you can't go wrong with Jamf Pro.
Pros and Cons
  • Custom Scripts mean you can accomplish almost anything you need.
  • Extension Attributes gives you a way to report on anything.
  • Extremely configurable. Just know that means it can be hard to find what you're looking for.
  • Training and community resources are readily available.
Likelihood to Recommend
PRO: Jamf Pro is terrific when you want to know you'll have support for the latest Apple MDM changes, software upgrades, etc. They offer same-day support for macOS releases. And, if you need to be able to use an API to integrate with other solutions (for reporting, inventory, etc), Jamf Pro is a great choice.

CON: You might not want to use Jamf Pro if you're new to MDM. Other solutions can be easier to work with or set up from scratch.

Jamf Pro is worth the time and investment

Rating: 10 out of 10
Incentivized
January 19, 2023
CC
Carolyn Casey
Production Manager
NiCE ltd. (Design, 51-200 employees)
Vetted Review
Verified User
Jamf Pro
5 years of experience
View profile
Use Cases and Deployment Scope
As a busy design studio, we don't have a dedicated IT person to manage our Macs. As a former Apple Genius, I saw how helpful having a mobile device manager could be. Although it was a little tricky to set up, once I went through the training, it was invaluable for me to manage our Macs—especially now that we are working in a hybrid mode after the COVID shutdowns. It's been so successful that we're expanding Jamf Pro to our other offices worldwide. The support is great, too. I highly recommend it. We're also rolling out Jamf Connect and Jamf Protect. We've tried other protects, and they don't work as well.
Pros and Cons
  • Inventory reporting
  • Push OS updates
  • Restrict software
  • Set up strict security measures
Likelihood to Recommend
When managing Macs, there is no software better. It also seems that their integrated virus protection and active directory software are the best way to go. We've tried others. You can assess your inventory at a glance, create groups, and target specific computers for specific tasks. Plus, you could wipe a computer remotely if it is lost or stolen.

Better than all the rest

Rating: 10 out of 10
January 18, 2023
DL
Dustin Letkeman
System Technician
Greater Saskatoon Catholic Schools (Education Management, 1001-5000 employees)
Vetted Review
Verified User
Jamf Pro
5 years of experience
View profile
Use Cases and Deployment Scope
We use Jamf Pro to manage 700 Apple computers. We have tried out other MDM solutions but Jamf Pro is unique because it addresses a wide variety of use cases, including scripting and customization. Jamf Pro also has day one solutions to Apple updates and a great community. Jamf Nation community has helped direct us to make managing our fleet even easier.
Pros and Cons
  • Great community help
  • Extensive scripting support
  • API support
Likelihood to Recommend
Jamf Pro is appropriate from a large to small organization. It offers the greatest customization support of any MDM I have tried. There isn't a better choice out there. However, if you are searching for a low cost solution without much customization or support then it might be better to search elsewhere.

Jamf Pro is the best in the biz!

Rating: 10 out of 10
November 30, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
8 years of experience
Use Cases and Deployment Scope
I use Jamf Pro to manage our Apple computers and devices. Jamf Pro is an easy to use MDM solution that allows for ease of management of these devices to make them more secure and line up with business goals. Jamf Pro allows me to think on other strategic work while I don't have to worry about the management and security of my devices.
Pros and Cons
  • MDM management
  • Encryption of devices
  • Empower the end-user
Likelihood to Recommend
Jamf Pro is great at managing a devices settings. Configuration profiles such as FileVault encryption can be used to enable and enforce encryption on computers while escrowing a personal recovery key in the computer's Jamf Pro inventory record. If the user fails to remember their FV password, the PRK can be given to them.

Easy Automation, Access management, and app deployment

Rating: 9 out of 10
Incentivized
November 04, 2022
TV
Tyler Verlato
Tech Support
21st Century Cyber Charter School (Primary/Secondary Education, 51-200 employees)
Vetted Review
Verified User
Jamf Pro
1 year of experience
Use Cases and Deployment Scope
We use Jamf Pro to manage roughly 3300 student and staff devices, we have about 1500 students and 150 staff and each have 2 devices. Jamf Pro makes it extremely easy to manage and set permissions for all our devices. it also allows us to effortlessly deploy apps to 1500 students within just a few seconds and run remote commands on their computer. We currently have a data sheet that runs speedtests on all our students computers everyday and provides us with a sheet on which students have poor internet and also tells us their ISP
Pros and Cons
  • Easy to deploy policies and apps
  • Easy to lock lost/stolen devices and set up a password to unlock it remotely
Likelihood to Recommend
I believe that Jamf Pro is good for most situations, especially if you provide all the tech for your staff. BYOD policies will not have much use for this but definitely if you provide the devices for your staff, this makes it extremely easy too manage devices and deploy apps

Jamf Pro, the only PROfessional way to manage apple devices

Rating: 10 out of 10
July 08, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
2 years of experience
Use Cases and Deployment Scope
We use Jamf Pro to manage all our apple devices in the company. The biggest thing we use it for is our zoom rooms. We have it set up so we have two IPads for each room and set them to stay in single app mode. This way no one can mess with the devices and they can serve their purpose. Another great use of Jamf Pro is that we were able to implement our BYOD process. We have apple users enroll via Jamf Pro and we are able to push out apps to them for business use.
Pros and Cons
  • Manages apple devices
  • Easily set restrictions for devices
  • Ability to lock and locate our lost devices via coordinates of last known location.
  • We can set them to specified groups to have only specified types of access
Likelihood to Recommend
It's great in so many ways but my favorite is how we can set them in single app mode. This way the Zoom rooms we have set up work flawlessly. I also enjoy the fact it is so easy to send apps and add key values if we need restrictions on those apps.

MDM ProSolution JAMF - Community is Key

Rating: 10 out of 10
June 09, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
5 years of experience
Use Cases and Deployment Scope
Best MDM Solution out there - besides our Company has already had Workspace in place- but we managed to add Jamf Pro as an additional MDM Solution for our Developer Teams that needed easy and seamless Management for Macs. We created a day-and-day growing Community from Mac Users inside out. Great Product so far.
Pros and Cons
  • Jamf Nation
  • Best MDM in Class
  • Patch management works great
Likelihood to Recommend
Jamf Pro works seamlessly from start - you need to have a Jamf Start to be allowed to use it. Great hands-on introduction. Jamf is Zero Day Ready when Apple develops new features. Love the Simplicity to use and start working on the one side and the endless possibilities you have with Jamf when knowing lots of Professional Knowledge.

Jamf - perfect enterprise solution

Rating: 9 out of 10
Incentivized
May 23, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
4 years of experience
Use Cases and Deployment Scope
We use Jamf Pro in our organization to manage our macOS devices. To be more specific, all security policies, data collection, software deployment, and maintenance and compliance management are delivered using Jamf. Our support teams are using Jamf to analyze computer performance and help users be more productive in their day-to-day device usage.
Pros and Cons
  • Scoping
  • Software distribution
  • Configuration profiles management
Likelihood to Recommend
Jamf is a perfect solution for enterprises and requires minimum effort. Once you set it up, it doesn't take much effort to keep it running. If you want to use it to collect an enormous amount of data from devices (performance, device characteristics, etc.), it might become complicated and require additional scripting skills.

Best MDM Solution around

Rating: 10 out of 10
May 03, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
5 years of experience
Use Cases and Deployment Scope
We use Jamf to gain time, it's our primary MDM solution and management tool for our entire fleet. All apple devices can be managed centrally and applications can easily be deployed and maintained by patch-management. Policies allow to interact quite fast to client devices (macOS) and Push and Config Profiles the same for iOS Devices and Apple TVs.
Pros and Cons
Likelihood to Recommend
You can use Jamf Pro to centrally manage your entire fleet of Apple Devices. Jamf is the premium MDM for all your Apple interactions.
iOS and tvOS management is quite simple, also for beginners. Jamf Nation is a huge resource of knowledge based on a huge community.
The Site's integration in Jamf should be better and more customizable as of some GUI parts.

Go with Jamf Pro!

Rating: 10 out of 10
Incentivized
February 11, 2022
Verified User
Vetted Review
Verified User
Jamf Pro
2 years of experience
Use Cases and Deployment Scope
I use it to manage macOS devices. My company was desperately in need of something to manage our Macs. Jamf Pro has been able to help us do that and more. Our IT department is short-staffed and Jamf Pro is beneficial to us by giving me the ability to perform updates and installs remotely.
Pros and Cons
  • Remote application installs.
  • Out of box experience for users.
  • Excellent support team.
Likelihood to Recommend
Jamf Pro has done everything I need it to do, so I have no complaints. There is a lot that comes with it, so there is a lot to learn. Jamf has all of the resources to help you successfully manage your environment. The Jamf Nation community is top-notch.
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