Jamf Pro A+
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. …
Overview
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…
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What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…
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- No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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TeamViewer Demo | JNUC 2021
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Demo Video | Jamf for Jira
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AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
Jamf Pro Features
- Supported: Zero-Touch Deployment
- Supported: Device Management
- Supported: App Distribution
- Supported: Inventory Management
- Supported: Enterprise App Store
- Supported: Patch Management
Jamf Pro Screenshots
Jamf Pro Videos
Jamf Overview
Jamf Pro Demo
From our customers
Jamf Pro Integrations
- ServiceNow IT Service Management
- Microsoft Intune
- Apple School Manager
- Apple Volume Purchase Program
- Apple Device Enrollment Program
- Cisco Identity Services Engine
Jamf Pro Competitors
Jamf Pro Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Mac |
| Mobile Application | Apple iOS |
| Supported Languages | English, German, French, Chinese and Japanese |
Jamf Pro Downloadables
Frequently Asked Questions
Workspace ONE Unified Endpoint Management (UEM), IBM Security MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.
Reviewers rate Support Rating and Implementation Rating highest, with a score of 8.
The most common users of Jamf Pro are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Jamf Pro has been widely used by organizations across the globe to manage their Apple devices with ease and efficiency. Users have praised the software for its ability to streamline device management, ensuring compliance with company security policies and providing superb support. With Jamf Pro, users have successfully managed unmanaged macOS devices and migrated Intune managed macOS devices, making it effortless to maintain a secure and maintainable fleet of Apple devices.
One of the key use cases of Jamf Pro is its capability to manage productivity applications such as Office 365 suite apps, VPN, Google Chrome, NoMAD, and other business apps in real time. This has allowed users to enhance productivity by easily accessing intranet sites and utilizing essential tools without any hassle. Additionally, the software has enabled efficient management of admin rights process on macOS, providing organizations with the necessary control over user privileges.
Another notable use case of Jamf Pro is its role in managing a worldwide fleet of MacBook Pro laptops. By eliminating the need for manual configuration, Jamf Pro has saved valuable time and effort while providing a personalized touch to each Mac user. The Self-Service component of the software has been particularly helpful, allowing users to access software packages and scripts from anywhere in the world, 24/7.
Furthermore, Jamf Pro has proven effective in managing large numbers of devices, offering seamless deployment and consistent management regardless of their location. The software's in-depth reporting and management capabilities have provided organizations with accurate inventory management and ensured compliance with security and compliance requirements. It has also simplified onboarding processes by ensuring Macs are compliant to security standards and providing a default set of software for new users.
Overall, Jamf Pro has been highly valued by users for its intuitive and powerful management capabilities. It has proven useful across various industries such as education, healthcare, marketing/design, construction, and more. Users appreciate its cost-effectiveness in lifecycle management and its ability to save time and effort in device setup and deployment. With its extensive features and efficient management capabilities, Jamf Pro has established itself as a preferred MDM solution for Apple devices.
Easy Creation and Deployment Process: Users find the software package creation and deployment process to be easy, increasing their effectiveness in delivering computers. Several reviewers have mentioned that they appreciate the simplicity of creating and deploying software packages, making it a user-friendly experience.
Excellent Support: The software provides excellent support, as indicated by multiple users who have had positive experiences with the support team. They value the timely assistance provided by the support team and consider them valuable resources for Apple administrators.
Remote Management Capabilities: The remote management capabilities of the software are highly appreciated by users. It allows them to handle tasks such as remote application installs and remote deployment easily. This feature has been mentioned by several reviewers as a significant benefit of using the software.
Confusing and Difficult to Navigate: Several users have expressed frustration with the user interface of Jamf Pro, finding it confusing and difficult to navigate. They have mentioned that this hinders their ability to perform tasks efficiently. Some users also struggle to locate certain settings within the software. Lack of Intuitiveness: Users believe that the UI of Jamf Pro is not intuitive unless they already know where to go. They feel that the wording of UI descriptions has caused confusion and that some elements in the admin console are confusing as well. Additionally, there is a perception among users that the user interface focuses more on looks than functionality. Limited Functionality: Users have mentioned several limitations in terms of functionality. They have stated that some previously working UI functionality is no longer working or has been removed. The lack of a Dark Theme and the inability to immediately jump to a script from a policy are disappointing for some users. They also feel that there should be easier ways to set up templates for policies and scripts, and that scripting and creating filters for searching are difficult. Overall, there is a consensus among users about these common cons regarding the user interface of Jamf Pro - it being confusing and difficult to navigate, lacking intuitiveness, and having limited functionality.
Attribute Ratings
Reviews
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March 30, 2024
Jamf Pro A+
Score 10 out of 10
Vetted Review
Verified User
- Deploy apps and software packages with ease.
- Allows us to use Shared iPad mode which is great in our lower school.
- Prestage enrollments make for almost zero tough device deployment.
- Would love the ability to monitor or see app usage and time on Shared iPad's.
- Jamf app catalog continues to get better and better. Keep up the good work on that.
- Software updates could use some improvement.
March 28, 2024
The Cadillac of Apple MDM
Score 10 out of 10
Vetted Review
Verified User
- Apple Device Management
- SMART GROUPS!
- API development
- Integrations
- CUSTOMER FOCUSED
- Device onboarding
- Product Issues
- Software Updates
March 25, 2024
Jamf Pro - Apple's best friend
- Configuring devices
- App deployment
- specialist device management
- Patch Mangement
- Apple security update deployment
- Apple security update management
- Patch management is needing further improvment
January 23, 2024
Jamf Pro MADE MY JOB LESS STRESSFUL
- REMOTE LOCK OF LOST IPADS
- EASY UPDATE OF IOS AND MACOS
- TRACK DEVICES AND KEEP THEM IN COMPLIANCE
- ZERO TOUCH
- To be honest these last few updates have solved all my issues that I had.
- The one thing I would like to see is better searching for SHARED IPADS. To be able to search the shared users on the iPads
November 28, 2023
Brilliant!
- Allow us to create smart/static groups
- Enroll and configure devices
- Deploy software/application updates
- Troubleshoot issues with devices
- View logs such as computer usage logs/audit logs/policy logs etc
- LAPS password management - don't include special characters to allow a clean copy/paste
November 25, 2023
Jamf Pro Review
Score 10 out of 10
Vetted Review
Verified User
- Automatically enroll Apple devices into management.
- Allows for macOS & iOS patching.
- Allows for third-party patching.
- Allows the running of custom scripts.
- Support could be better.
- A more automated third-party patch management solution.
October 24, 2023
Best in class!
- App deployment
- Script handling
- API integrations
- Group scope viewing
- Remote access
- App Installer scoping
October 10, 2023
The best MDM solution for Mac and iOS devices
Score 10 out of 10
Vetted Review
Verified User
- Provisioning of new computers and devices - installation of basic settings and applications.
- Enforcing restricted software policies, to keep the computers compliant and safe.
- The remote lock and remote wipe is particularly useful for terminations and lost devices.
- Integrated and unattended remote support has always been a pain point. Looking forward to when they will add this feature!
- It would be nice to have some prebuilt workflows and scripts to easily select and use.
June 23, 2023
Jamf Pro is the best!
Score 10 out of 10
Vetted Review
Verified User
- Reporting
- Deploy apps
- UI flexibility with smart groups
June 19, 2023
Great Product, great community!
Score 9 out of 10
Vetted Review
Verified User
- Flexibility of device management
- Scoping policies
- Product support
- Managing Software Updates
- Patch management
Score 10 out of 10
Vetted Review
Verified User
- Zero Touch Policy
- Patch Management
- Policy Control
- SSO
- LDAP integration
April 28, 2023
First class product with a first class support
- Enrollment (Zero-touch)
- Clarity
- Awesome support
- A chat support function within the tool
- An the customers relation team should act a little more individually on customers requests
- The settings should not be half transparent while not in edit mode
January 23, 2023
Jamf Pro
Score 10 out of 10
Vetted Review
Verified User
- Conditional Access
- Zero Touch Deployments
- Patch Management
- Configuration Profiles to manage application usability
- Single Page representation of all 3rd Party integrations
January 20, 2023
Jamf Pro is a reliable and imminently useful MDM
Score 10 out of 10
Vetted Review
Verified User
- Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
- Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
- Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
- Jamf Pro has made great strides in patch management, but it's still not as smooth as it could be.
- Jamf Pro needs a better mechanism for enforcing computer and device names, as well as setting names when devices are brought in, in an automated manner.
- As we wait for Jamf Pro to include the Remote Desktop functionality in the management page for devices, depreciating Jamf Remote and shifting to Team Viewer was not appreciated. It feels like a long wait.
January 19, 2023
Private K-12 School uses JAMF.
- Ability to login in from anywhere
- Having the capability to manage deployment of apps to one or more groups is very convenient.
- Having the ability to control content on managed devices.
- JAMF Nation is so big - it could use a better search/navigation option.
- Clearinghouse for scripts that other advanced users have created to accomplish different actions in JAMF. So we can use it in our schools
- We just moved to the cloud. And the response time from login to getting logged in lags.
January 19, 2023
Jamf Pro
Score 8 out of 10
Vetted Review
Verified User
- Custom Scripts mean you can accomplish almost anything you need.
- Extension Attributes gives you a way to report on anything.
- Extremely configurable. Just know that means it can be hard to find what you're looking for.
- Training and community resources are readily available.
- Training options are terrific, but costly.
- Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
- You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
January 19, 2023
Jamf Pro is worth the time and investment
- Inventory reporting
- Push OS updates
- Restrict software
- Set up strict security measures
- The training is a bit hard to follow, and classes are expensive
- Dedicated support is very expensive and unfortunately necessary
- Templates for standard tasks would be helpful
January 18, 2023
Better than all the rest
Score 10 out of 10
Vetted Review
Verified User
- Great community help
- Extensive scripting support
- API support
- Documentation
- Jamf App Catalog
November 30, 2022
Jamf Pro is the best in the biz!
Score 10 out of 10
Vetted Review
Verified User
- MDM management
- Encryption of devices
- Empower the end-user
- Dark Mode
November 04, 2022
Easy Automation, Access management, and app deployment
- Easy to deploy policies and apps
- Easy to lock lost/stolen devices and set up a password to unlock it remotely
- can be a little complicated at times to set things up
- large learning curve to find how it operates
- can be a little overwhelming at times with the amount of options you have
Score 10 out of 10
Vetted Review
Verified User
- Manages apple devices
- Easily set restrictions for devices
- Ability to lock and locate our lost devices via coordinates of last known location.
- We can set them to specified groups to have only specified types of access
- More options to edit the setting in the devices
- Consolidate/update the payloads
June 09, 2022
MDM ProSolution JAMF - Community is Key
Score 10 out of 10
Vetted Review
Verified User
- Jamf Nation
- Best MDM in Class
- Patch management works great
- Dashboard should be easy for changes in Layout
- Patch management for macOS should be available to specific Versions
- buying licences via a vendor is not pleasurable
May 23, 2022
Jamf - perfect enterprise solution
- Scoping
- Software distribution
- Configuration profiles management
- Closing known issues
- Cloud infrastructure - sometimes nodes are not reliable
May 03, 2022
Best MDM Solution around
Score 10 out of 10
Vetted Review
Verified User
- MDM
- Policies
- Integration with Jamf Protect
- Jamf Connect integration
- SmartGroups
- GUI
- Patch-Management
February 11, 2022
Go with Jamf Pro!
- Remote application installs.
- Out of box experience for users.
- Excellent support team.
- Patch management can use a lot of bandwidth at times. I wish we could schedule patch management.