Overview
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…
Learn from top reviewers
Jamf Pro A+
The Cadillac of Apple MDM
Jamf Pro - Apple's best friend
Jamf Pro MADE MY JOB LESS STRESSFUL
Brilliant!
Jamf Pro Review
Best in class!
The best MDM solution for Mac and iOS devices
Jamf Pro is the best!
Great Product, great community!
Jamf Pro is by far the best MDM for Apple devices!!
First class product with a first class support
Jamf Pro
Jamf Pro is a reliable and imminently useful MDM
Private K-12 School uses JAMF.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
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Pricing
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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backupJamf-scripts Demo
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TeamViewer Demo | JNUC 2021
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Product Details
- About
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What is Jamf Pro?
Jamf Pro Features
- Supported: Zero-Touch Deployment
- Supported: Device Management
- Supported: App Distribution
- Supported: Inventory Management
- Supported: Enterprise App Store
- Supported: Patch Management
Jamf Pro Screenshots
Jamf Pro Videos
Jamf Pro Integrations
- ServiceNow IT Service Management
- Microsoft Intune
- Apple School Manager
- Apple Volume Purchase Program
- Apple Device Enrollment Program
- Cisco Identity Services Engine
Jamf Pro Competitors
Jamf Pro Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Mac |
Mobile Application | Apple iOS |
Supported Languages | English, German, French, Chinese and Japanese |
Jamf Pro Downloadables
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(272)Community Insights
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- Pros
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Jamf Pro has been widely used by organizations across the globe to manage their Apple devices with ease and efficiency. Users have praised the software for its ability to streamline device management, ensuring compliance with company security policies and providing superb support. With Jamf Pro, users have successfully managed unmanaged macOS devices and migrated Intune managed macOS devices, making it effortless to maintain a secure and maintainable fleet of Apple devices.
One of the key use cases of Jamf Pro is its capability to manage productivity applications such as Office 365 suite apps, VPN, Google Chrome, NoMAD, and other business apps in real time. This has allowed users to enhance productivity by easily accessing intranet sites and utilizing essential tools without any hassle. Additionally, the software has enabled efficient management of admin rights process on macOS, providing organizations with the necessary control over user privileges.
Another notable use case of Jamf Pro is its role in managing a worldwide fleet of MacBook Pro laptops. By eliminating the need for manual configuration, Jamf Pro has saved valuable time and effort while providing a personalized touch to each Mac user. The Self-Service component of the software has been particularly helpful, allowing users to access software packages and scripts from anywhere in the world, 24/7.
Furthermore, Jamf Pro has proven effective in managing large numbers of devices, offering seamless deployment and consistent management regardless of their location. The software's in-depth reporting and management capabilities have provided organizations with accurate inventory management and ensured compliance with security and compliance requirements. It has also simplified onboarding processes by ensuring Macs are compliant to security standards and providing a default set of software for new users.
Overall, Jamf Pro has been highly valued by users for its intuitive and powerful management capabilities. It has proven useful across various industries such as education, healthcare, marketing/design, construction, and more. Users appreciate its cost-effectiveness in lifecycle management and its ability to save time and effort in device setup and deployment. With its extensive features and efficient management capabilities, Jamf Pro has established itself as a preferred MDM solution for Apple devices.
Easy Creation and Deployment Process: Users find the software package creation and deployment process to be easy, increasing their effectiveness in delivering computers. Several reviewers have mentioned that they appreciate the simplicity of creating and deploying software packages, making it a user-friendly experience.
Excellent Support: The software provides excellent support, as indicated by multiple users who have had positive experiences with the support team. They value the timely assistance provided by the support team and consider them valuable resources for Apple administrators.
Remote Management Capabilities: The remote management capabilities of the software are highly appreciated by users. It allows them to handle tasks such as remote application installs and remote deployment easily. This feature has been mentioned by several reviewers as a significant benefit of using the software.
Confusing and Difficult to Navigate: Several users have expressed frustration with the user interface of Jamf Pro, finding it confusing and difficult to navigate. They have mentioned that this hinders their ability to perform tasks efficiently. Some users also struggle to locate certain settings within the software. Lack of Intuitiveness: Users believe that the UI of Jamf Pro is not intuitive unless they already know where to go. They feel that the wording of UI descriptions has caused confusion and that some elements in the admin console are confusing as well. Additionally, there is a perception among users that the user interface focuses more on looks than functionality. Limited Functionality: Users have mentioned several limitations in terms of functionality. They have stated that some previously working UI functionality is no longer working or has been removed. The lack of a Dark Theme and the inability to immediately jump to a script from a policy are disappointing for some users. They also feel that there should be easier ways to set up templates for policies and scripts, and that scripting and creating filters for searching are difficult. Overall, there is a consensus among users about these common cons regarding the user interface of Jamf Pro - it being confusing and difficult to navigate, lacking intuitiveness, and having limited functionality.
Reviews
(1-25 of 53)First class product with a first class support
Jamf the best MDM for Apple product on the market.
Amazing Mobile Device Management Solution! No Comparison
Fantastic Apple MDM
Jamf Pro, an excellent balanced MDM for Apple Devices
The Only Apple MDM Tool: Jamf Pro
Jamf Pro is the top choice for Apple MDM
The Mac admins best friend.
Incredibly happy with Jamf Pro
Jamf helps us succeed in Healthcare with Apple
You can count on your Jamf support tech to understand Apple's Products, OS's, and services. You don't waste time or get the run around while they try to find someone who knows what you need.
Saves Time, Improves Efficiency
If Apple made an MDM...
Jamf Training Catalogue - An excellent resource for getting helpdesk and other staff up to speed on Apple support and management
Jamf Heroes - regular online meet-ups with Jamf/Mac admins around the globe
Jamf Buddy - regular contact point with Jamf and support when needed
Probably one of the best and Top MDM solutions for macOS and iOS
Jamf Pro for the Win
Access to this is completely free and I’ve always found the answer to the support questions that I have had. If I haven’t the question that I have posted has been quickly seen to by a community member. Due to this I've not had to use the Jamf Support.
Jamf Pro is the best Apple MDM out there
Jamf Pro is excellent for device management and control
Jamf Pro: a necessary management tool!
Jamf Pro is a solid and affordable mobile management tool
Jamf Pro - All-In-One Apple Device Management Solution
All the bells and whistles, but support could use a hand
The Best MDM for macOS Devices
Jamf Pro - Godsend
Jamf Pro, the only system in Mac management.
The Jamf Pro forum is also a great resource for finding answers. Most issues don’t go f to the help desk because you can find answers there.