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JazzHR

JazzHR

Overview

What is JazzHR?

JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

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Recent Reviews

TrustRadius Insights

JazzHR has been widely utilized by organizations across various industries to streamline their hiring processes and enhance efficiency. …
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Jazz keeps us sane

9 out of 10
May 03, 2021
Incentivized
Our whole team is using Jazz HR for recruiting our new full-time staff, part-time, and even bringing our volunteers on board. The workflow …
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JazzHR is a Breeze

8 out of 10
April 23, 2021
Incentivized
JazzHR is being used by our Human Resource Department - it keep us organized on who has done what. In one place we know who contact which …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Customized Application Form (49)
    9.5
    95%
  • Applicant Tracking (51)
    8.9
    89%
  • Resume Management (51)
    8.2
    82%
  • Company Website Posting (49)
    6.1
    61%
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Pricing

View all pricing

Hero

$39

Cloud
per month

Plus

$219

Cloud
per month

Pro

$329

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://jazzhr.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8
Avg 8.0
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Product Details

What is JazzHR?

JazzHR is an ATS and recruiting software. It provides core ATS and hiring features, fom job posting to offer management. Capabilities include:

  • White Labelling

  • Unlimited jobs and users on the platform

  • Support for collaborative hiring processes

  • Offer management

  • Regulatory compliance and reporting

  • Integration with other HR software


Pricing is on a tiered basis, from basic job posting and syndication at $39/month for smaller teams to the full suite of features for $309/month.




JazzHR Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: Offers & eSignatures
  • Supported: Knockout questions
  • Supported: Hiring automation

JazzHR Screenshots

Screenshot of View candidate's profiles at any time from one central location.Screenshot of Welcome to the JazzHr dashboard. Here's where you'll manage all your open jobs.Screenshot of With JazzHR, you'll get access to your own, customizable careers page.Screenshot of The candidate pipeline shows you what stage of the hiring process candidates are in.Screenshot of Easily communicate with candidates with bulk actions and custom email templates.Screenshot of JazzHR offers customizable evaluations and assessments.Screenshot of Customize recruiting workflows to reflect your hiring process.Screenshot of Come prepared to every interview with JazzHR's guided interview templates.Screenshot of See which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of Gather data and create custom reports for easy viewing.

JazzHR Integrations

JazzHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada
Supported LanguagesEnglish

Frequently Asked Questions

JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

Greenhouse, Lever, and iCIMS Talent Cloud are common alternatives for JazzHR.

Reviewers rate Customized Application Form highest, with a score of 9.5.

The most common users of JazzHR are from Mid-sized Companies (51-1,000 employees).

JazzHR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)15%
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Comparisons

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Reviews and Ratings

(123)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

JazzHR has been widely utilized by organizations across various industries to streamline their hiring processes and enhance efficiency. Users have found the software to be incredibly user-friendly, providing a seamless experience for both staff and applicants. With its mobile-friendly application process, JazzHR has made it easy for candidates to apply for positions on the go.

One of the key use cases of JazzHR is its ability to centralize all open positions and candidate applications, simplifying applicant tracking for companies. This feature has allowed users to easily track communications with applicants and hiring managers, ensuring that nothing falls through the cracks. Additionally, customers have praised JazzHR for automatically sending job postings to free job sites, allowing them to find qualified applicants without any hassle.

Another valuable use case of JazzHR is its capability to facilitate collaboration in evaluating and selecting candidates. The software's evaluation manager and dynamic workflows have enhanced the hiring process by streamlining the entire workflow and eliminating the need for manual job posting, resume sorting, and applicant tracking. Moreover, JazzHR has enabled organizations to gather feedback from employees, helping them address internal issues and make informed hiring decisions.

Furthermore, JazzHR has proven beneficial for globally distributed teams as it helps them stay organized by centralizing all job postings, candidates, and hiring cycles. The software's ability to integrate well with other systems has broadened its scope of utilization, making it a versatile tool for recruiters, analytics professionals, and job management system administrators.

Overall, JazzHR has provided valuable solutions in automating manual tasks, increasing candidate pools, simplifying communication with applicants, and saving costs associated with the recruiting process. Its ease of use, centralized management capabilities, and ability to integrate seamlessly with other platforms have made it a popular choice among small to medium-sized companies looking to streamline their hiring efforts effectively.

User-Friendly Interface: Reviewers have consistently praised JazzHR for its highly intuitive and user-friendly interface. Many users have stated that the platform is effortless to navigate, allowing them to complete tasks without any confusion or extensive training. The simplicity of the platform has been particularly appreciated by new users who were able to quickly understand and utilize it.

Customizable Options: Users appreciate JazzHR's wide range of customizable options, which enable them to set up custom processes and communications with ease. This flexibility allows organizations to tailor their workflows to their specific needs, making the platform highly adaptable and suitable for different hiring scenarios.

Efficient Hiring Process: Several reviewers have highlighted JazzHR's ability to reject candidates who do not meet qualifications as a time-saving feature that streamlines the hiring process. By easily filtering out unqualified applicants, recruiters can focus on the most suitable candidates, saving both time for the recruiting team and candidates themselves.

Limited Templates for Commonly Used Forms: Some users have stated that there is a lack of common templates available for frequently used forms like Federal Tax Forms and I9, resulting in a time-consuming process of using eTemplates and requiring manual data entry for each form.

Confusing User Interface: Several reviewers find the user interface to be confusing and mention that the product and UI seem to change frequently, which can be frustrating when they are just getting accustomed to the new interface.

Unreliable Search Function: The search function within a particular job has been reported as unreliable by some users. They have mentioned that the search box does not collapse to show the results even when the search runs successfully.

According to user reviews, JazzHR is recommended for small businesses and budget-conscious users due to its low price and easy interface. Users suggest using JazzHR on desktop rather than mobile for optimal usage. Users highly recommend JazzHR for applicant tracking and finding candidates from various sources. They find it fast to set up and easy to use, making it a great option for small and mid-sized companies. The automation features, offer letter signatures, integrations, and support team of JazzHR are highly praised by users. They suggest utilizing as many features as possible to enhance the user experience. Additionally, users appreciate how well-organized JazzHR is for viewing candidate information and tracking progress. Overall, users highly recommend JazzHR as a budget-friendly and easy-to-use ATS with powerful features and excellent customer service.

Attribute Ratings

Reviews

(1-25 of 36)
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August 24, 2022

Feature rich but buggy

Score 1 out of 10
Vetted Review
Verified User
We use JazzHR as our main ATS for streamlining all hiring.
  • ATS
  • Communication
  • LinkedIn integration is currently NOT working. This is a major feature that they sold us on. Issue has not been fixed a month after reporting it.
  • Reporting is weak.
  • Sharing particular profiles with someone is not possible. It's either all profiles on a job or none.
Their LinkedIn integration has not been working for over a month, and JazzHR has not been able to resolve it more than a month after reporting the issue to them.

We pay monthly for a dedicated account manager, but when it came time to actually using that service, in my experience, no one responded.

I will update this review if I hear back or the issue is resolved.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HR sponsored the use of JazzHR. Processing, tracking, and reporting inbound resumes. Applicants answer a simple set of questions that are used to disqualify - ie applicant needs sponsorship resumes are filtered, categorized, and tracked throughout the entire recruiting process keeping interviewer notes applicants are easily moved to the next section of our recruiting process, including rejected as well.
  • Rejects candidates who need sponsorship.
  • Interviewer questions are set up for easy consistent processing.
  • Helps me get quick access to candidate data, including my own notes.
  • I'd like to be able to create scoring sheet that all interviewers can use.
  • I'd like to be able to find other applicants at job sites that match someone that I interviewed that I like.
  • I'd like to easily edit an email before I send it to a candidate.
I honestly do not know the cost of the service but the tool works well for hiring managers to manage the inbound resume flows and manage candidates through your interview process. I like that it finds duplicate entries, as in when an applicant applies to more than one position. I like that I can respond to an applicant but the email does not come directly from me.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used JazzHR on our website to accept new employment applications. That went okay, we had issues with the modifications of it as many employees were stating they were having issues inputting their information without it being wiped out but for the most part it was efficient. We also used their online portal to get interested personnel looking for jobs from our listings.
  • Customer Service.
  • Efficiency.
  • Cost.
  • Onboarding Process.
  • Installation of Widgets.
I had a great experience with their customer service. I give them 10+ stars if possible. They were able to guide me so that I could get the most out of the product. As far as the reach of candidates, I would say it is on the lower level for job posting sites.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR for internal recruiting in addition to recruiting for our clients. JazzHR helps us to remain organized by providing a platform to track open positions, applicants, and interviews. It connects us to good, quality candidates for our roles and helps our HR team collaborate while going through the recruiting process.
  • Job Tracking
  • Applicant Tracking
  • Interview Tracking
  • JazzHR is working on integration with Zoom, Teams, and other platforms to conduct virtual interviews. This will be helpful once finalized.
  • Integration with Indeed has changed since we began using JazzHR. Some of the issues that have arisen are due to Indeed's internal policies, but a huge benefit of using JazzHR is the syndication with Indeed. If the integration does not work well then using JazzHR becomes less enticing.
  • There are almost too many features with JazzHR that it is overwhelming to know what and how to use everything available. Having a JazzHR specialist work through company setup and best practices for using their system would be of benefit.
JazzHR is a very helpful tool in the HR professional's toolbox. We are responsible for recruiting for a number of our clients and the tracking features available on JazzHR are of immense help in maintaining organization while going through the recruiting process for often dozens of roles at a time with different parties involved. JazzHR may not be as helpful for the small firm who only does occasional hiring.
Jason Kerley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is excellent that this service adapts so well to collaborative teams, so that during the hiring process the work can be shared among several human resources managers, and that some are in charge of taking interviews while the others evaluate the current employee résumé, to detect flaws and know how to solve them. It includes its own evaluation manager, with enough dynamics that can be added so that when creating operations such as workflow creation, you can have the information of these evaluations, and thus the content in the flows is greater. Follows up on all the progress made by employees over a certain period of time, which would be very useful if a promotion process is to be carried out and if the company's employee roster is to be taken into account for the promotion of any of them. Each employee can evaluate his or her experience within the company, so that it is possible to identify problems that would not otherwise manifest themselves, such as internal discussions or problems between employees that are not explicit enough to be quickly learned about.
  • The reporting on recruiting operations is very extensible, so much so that we have tools to create analyses based on the resumes submitted by those interested in working with us, or we can integrate them into our standard internal HR functions, and compare applicants based on their talent with current employees.
  • The platform has its own calendar, which can be synchronized so that applicants and recruiters know about upcoming job interviews, and are alerted via a configurable alarm tool, so that both sides maintain the same level of coordination.
  • JazzHR evaluates the level of performance of our self-service portal, so that it is possible to conclude which features can be left out and which should be added, so that candidates are better informed about the development of each company's hiring process.
  • In terms of usability, JazzHR is one of the most extensible and flexible specialized HR services you can find, including administrative tools that can be used in various work areas. This is why JazzHR comes so highly recommended in the HHRR management community.
  • During the first few months that we kept using the JazzHR tools, there were constant configuration errors on the part of our team, but because we decided to opt to communicate with JazzHR technical support, all of those errors have been properly resolved and there are no longer any issues with our user experience.
  • The platform does not allow us to create lists of objectives to follow during work operations, despite having a workflow system, which forces us to use a project management tool in order to cover all our group task coordination operations.
  • Although JazzHR includes a tool through which it is possible to create evaluations about the performance of employees in general by themselves, it does not allow us to apply surveys that would allow us to know better at a statistical level the development of the operations of certain types of employees.
  • The platform does not offer direct communication tools with other employee recruitment companies, which makes it somewhat difficult to verify the background of new applicants who appear on the platform by sending us their resumes, nor the development of their operations in past jobs.
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used by the HR Team and all recruiting Managers/Supervisors. The Human Resources Team uses it for all recruiting needs our offer letters and onboarding to our Namely payroll system. Our Managers and Supervisors use it for recruiting only across 7 locations in the United States. It helps us have a standard procedure and streamlined process.
  • Extremely easy system to use.
  • Very user friendly.
  • Everything is all in one place.
  • Streamlined process.
JazzHR is extremely easy to use and very user friendly. I love that everything is all in one place. Everyone is using the same process. I love the notification process to candidates or recruiting team members. It is easy to use for offer letters and electronic signatures especially during the COVID pandemic.
April 23, 2021

JazzHR is a Breeze

Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used by our Human Resource Department - it keep us organized on who has done what. In one place we know who contact which new candidate, have their resume on hand, can send notes to each other on each candidate, view hiring managers feedback and send their information to their employee work file.
  • Communication methods between hiring managers.
  • Automatic email templates.
  • Scheduling.
  • A better way of connecting job boards to platform.
If you are doing heavy amounts of recruiting at once I would definitely recommend JazzHR if you want software that will keep up with you. It forces your team to stay organized and presents the information like a breeze. When it comes to detail, there isn't a thing JazzHR misses - there's even an option to copy their phone number, address or email automatically (somethings I personally appreciate). I can't think of a situation where it would be less appropriate; it would be suitable for any needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
[JazzHR] is used only in the Talent Acquisition process, it solves the ATS and recruitment problems presented by the previously used software.
  • Easy to use
  • Clear processes
  • Responsive and has quick loadtimes
  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
If it is a small company with specific recruitment and selection needs, but no Payroll nor HR support expected or needed, [JazzHR] would be an excellent solution, perfect for a sourcing firm.
If it is not a great solution for a staffing agency with payroll needs or an organization with an important HR operation need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used by your organization in to manage the recruiting and hiring process. It is used to track candidates through the entire process. Current employees manage the interview questions, answers, and notes for potential hires.

It is used by across the whole organization as we work to recruit software developers, UI/UX designers project managers, etc..
  • Provide support for interviewer
  • Allows HR to manage entire recruiting process
  • Allows for visibility across stakeholders and teams
  • Employer branding
  • Templates for interview questions
JazzHR is well suited for streamlining and managing the recruiting, interview, and hiring process. It allows for increased collaboration in hiring, especially when a role will impact cross functional teams.

It allows for current employees to efficiently engage in the hiring process, allowing HR to proceed in a well informed manner with candidates and future employees. Current employees can interview candidates and manage their preferences and decisions seamlessly.



Jessica Dry, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented JazzHR in November 2020 to increase our candidate pool as we had a plethora of open positions and were not finding quality candidates with our previous system.
  • So easy to use!
  • I love that you can add the hiring team to the req so they can actively view and rank candidates.
  • Very customizable.
  • The technical support is wonderful.
  • I really can't think of anything.
JazzHR is super easy to use from both a user standpoint, as well as a candidate standpoint.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
JazzHR was used throughout our organization to help manage our recruiting pipeline. We had a large number of applicants on a high throughput in our system for dozens of roles and needed a system to both manage and streamline that workflow to provide a positive experience for both potential recruits and the staff performing the interview and screening processes.
  • Recruiting.
  • Approvals & workflow.
  • API connections.
  • Follow-up and communication.
  • Advanced integration.
JazzHR was very well suited to our marketing agency style interactions, with a large number of professional candidates from varied backgrounds applying to roles as diverse as design and creative strategy to engineering and technical consulting. Not only were we able to post our roles easily and quickly utilizing the templates in JazzHR, we were able to track recruits through our system and empower our staff to utilize JazzHR as our complete recruiting platform, tracking interview questions and responses, grading candidates, and following through to hiring.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR has been great for listing jobs on multiple job sites and also administering the entire recruitment process for our multiple teams. <br>It allows everyone to track progress along the way from first interview to last round and offers to get a full history and tracked changes of the recruitment process. <br>
  • Recruitment CRM
  • Job Listing
  • Career Page
  • Customization for Career Page without custom dev
Career page on your company website and recruitment CRM for multiple teams were the most specific scenarios where JazzHR really helped our entire team out.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We used JazzHR as our Applicant Tracking System for all new hire candidates for the entire organization. The goal in implementing JazzHR was to streamline the applicant review process and to assist hiring managers with keeping track and communicating with applicants.
  • Inexpensive
  • Easy to use
  • Easy to learn
  • Not as robust as others
  • Reporting
  • Integrations
If you are looking for something cheap and easy to use, think it makes a lot of sense. If you want better user experience, I would look elsewhere.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR for our hiring pipelines for all open roles across the company. HR has the heaviest use of the platform, but we do allow certain hiring managers visibility into their jobs / ability to vote on candidates as well.
  • Applicant tracking
  • Integration with company website + HRIS
  • Smooth interface
  • User friendly
  • Customer service / support from Account Manager is sometimes lacking
JazzHR serves us well for the majority of our hiring needs. We enjoy the platform, the saved templates, and the customized workflows just to name a few things.
Nina Noelle Stemple | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is managed by the HR team and is used across the entire company. It is helping us to streamline our recruiting process and we are also saving a lot on our recruiting costs. The functionality of the platform is automating a lot of what we used to have to do manually.
  • You can create customized workflows, which is great so that you can use certain workflows for certain teams or offices.
  • JazzHR keeps certain information (e.g. salary) hidden from certain people within the company, so we can have some info shared with hiring managers but not the interviewing team.
  • JazzHR syndicates to many different job boards so that we can great visibility on our open positions - and also easily lets you pay for additional job postings on paid sites.
  • JazzHR keeps everything in one place - interview notes, application, offer letters, assessments, etc.
  • I would like to see improvements to the application questions - there are certain questions you can not modify and I would like to be able to.
  • Scheduling interviews is a bit tricky within the system, so I would like better functionality to schedule with interviewers through Outlook.
  • I would like hiring managers to be able to select how many emails they get if they are added to a job as a hiring manager in the system. Right now they get so many emails some hiring managers don't want to be added to the job.
I think JazzHR is great for small to large companies that want to automate many aspects of the recruiting process. I am the only person who manages recruiting for my company (just under 100 people) and it Jazz has saved me so much time. And it isn't difficult to setup, so onboarding and getting the system to work for you is very easy. I can't think of how JazzHR wouldn't be a good solution for a company - it may not be as helpful to very small agencies.
Katie McKinlay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is our primary ATS. It is managed by our HR department and used by hiring managers throughout our organization to track candidates and manage the stages of hiring for all positions in our company.
  • Easy to use interface. Very user-friendly!
  • E-signature feature which makes signing offer letters and completing paperwork seamless.
  • Auto-reject functions for candidates that would not be qualified to move onto further steps - saving the recruiting team and the candidate, time.
  • The workflow helpers are extremely helpful and time saving!
  • The ability to keep track of interview notes is helpful for our HR team to asess reasons for moving forward with a candidate as well as data for us to look back on should the re-apply.
  • Creating tasks for the hiring managers and having the ability to send email promts for reviews of candidates helps keep the workflow moving and helps hiring go quicker and more smoothly.
  • The set up of the workflow helpers could be tweaked to be more convenient and user-friendly.
  • Improvements could be made to the Token Guide to give more options for including information in templated emails.
  • It would be nice to have a text-recruiting function available.
  • An integration with HireVue would be great.
JazzHR is a great ATS for small to mid-sized businesses. I don't know how JazzHR would work for larger businesses, but I would assume it would still function well.
October 25, 2019

User-friendly ATS

Score 7 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is our company's ATS. We have two recruiters, including myself, who use it every day and about 40 other managers who use it when they have an open role. We are a small company, about 275 people and this is the first ATS we have ever had. I implemented it soon after I started as the first recruiter. It is easy to use and was adopted quickly.
  • Use-friendly interface.
  • Automated email replies and templates.
  • Advanced resume search functions.
  • Reporting - We have to do our time to fill reports manually and can't use the one in the system because it is not accurate.
  • Develop a mobile app for easier access to information when away from the computer.
JazzHR is well suited for small companies that have around 10 roles or less open at a time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First, I had used JazzHR in my previous company and was very aware of it. We use it in many ways and also have built our own integration to Salesforce. We are a consulting firm so we post jobs which could be for internal hire needs or needs we have to satisfy our clients. We use JazzHR to help us track if we are satisfying the sales needs with the recruiting team efforts.
  • I love JazzHR as you are not limited on job postings and it goes out to 20+ job sites
  • I find setting it up is easy and you are not limited with the number of categories you can create so you can search for candidates in the system easily in the future
  • I like that you can tailor your workflow to your organization. We have a lot of different terms we use in the acquisition process which allows us to understand the candidate in the future when we look at them.
  • Searching the site for candidates could be a little easier but it isn't too bad.
  • I have been an administrator and a user and I think the user should have more access to some of the administrator functions; like adding categories.
I was instrumental in my current company acquiring JazzHR as I found it fit our company well and what we try to do. I find it is good if you are looking for posting jobs and getting resumes. It works well for companies that want access to good candidates and not spend extra money on some sourcing options. I think there could be some other functions but frankly the system works well for us; not sure what would be less appropriate.
Jasmine Reynozo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR has helped us streamline our the application process. We receive over 1000+ applications annually. JazzHR has helped us become more organized and has allowed us to make more communication with applicants faster and easier.
  • JazzHR is very flexible. You are able to adjust the whole platform to find what better fits your hiring practices.
  • JazzHR is very user-friendly and does not require much training for new users.
  • JazzHR's email templates have been extremely helpful in making sure we communicate with applicants during all steps of their application.
  • The new interview scheduling is a little bit confusing and felt like an unnecessary update.
  • I do wish that merging of candidates did not delete all the questionnaires because some applicants answer differently.
  • I also don't like that when you make a change in the questionnaire it changes it for all previous jobs that use that same questionnaire.
I think that all companies can benefit from an ATS system like JazzHR. In AG, there is a lot of seasonal work so I do not think it would be appropriate for a company that only has 2-3 month season to use this product. it would be difficult to keep up with how fast pace that seasonal hiring is.
Sara Record | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is our primary recruiting software - encompassing collection of resumes, scheduling, corresponding with applicants, and anything else involved in the recruiting process. Departments use JazzHR as positions become available in their area. It keeps everything in one place and makes corresponding with applicants a BREEZE. Highly recommend this product to any and all.
  • Allows for mass letters to applicants for phone scheduling and interviews.
  • Keeps applicants organized in "pools" of consideration.
  • Links to Outlook so it's easy to see when and where to schedule.
  • Great software for creating recurring templates for recruiting letters.
  • Would be great if JazzHR had a "Doodle" software incorporated into it. I currently use "Doodle" to create available times, then link it to my recruiting letters within Jazz.
  • Make it easier to connect Outlook when someone is not on a network.
  • Downloading cover letter and application separately would be better.
This software is EASY to use!
JazzHR has thought of most of the components of the recruiting process and incorporates them well.
Teams of people can be added so everyone is viewing the same information without printing. This is particularly helpful when there is more than one person reviewing resumes and interviewing. People only have to be added to the jobs for which they are responsible. (great feature!)
Jessica Keough, MA, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use JazzHR across our whole organization to accept and manage applications. We also use it to store assessments, interview notes, and other candidate information. We recently integrated VerifiedFirst, for background checks as well. We have been using it for around five years and it has allowed us to scale our growing business in an organized fashion, while ensuring timely communication between candidates and our hiring teams.
  • Questionnaires/Assessments
  • Communication across hiring teams
  • Tasks for hiring to-dos
  • Interview scheduling
  • EMAIL TEMPLATES!!!
  • I wish task details fed into discussion tab. Besides that, I'm very pleased with the functionality of JazzHR
I think JazzHR could help any business achieve their hiring goals, whether they be faster recruiting, seamless candidate experience, and/or documentation.
November 01, 2018

Works well for us.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR helps us hire positions for every department. I use it in Human Resources to post jobs, review resumes, etc. Managers of other departments use it to monitor how their jobs are doing and give feedback on resumes as they come in. JazzHR was our first ATS software—prior to this we did hiring completely by hand, using printed resumes and manila folders. JazzHR streamlines this process and allows us to keep everything in the same place, add interview notes, access prior candidates for new jobs, etc.
  • Jazz is fairly intuitive and easy to use.
  • Accessible from anywhere with an internet connection.
  • Allows us to see at a glance which candidates are in which stage, etc.
  • Allows for automated emails, to be sent immediately or scheduled, providing additional transparency to a candidate.
  • Not all features are fully functional. For example, the integration with Microsoft Outlook struggles when there are "all-day events" on the calendar that aren't marked as busy. Since we use those type of events frequently, it makes that functionality difficult to use for us.
  • Not optimized for mobile use, unfortunately. I would really like to be able to do phone interviews, etc, on my mobile device.
For us, JazzHR was a good entry-level product. It improved our processes significantly. It may not be as helpful to a larger company that needed more functionality, but for the price, it's great.
Miranda Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR throughout our whole HR department as well as managers in other departments that help with recruitment and applicant tracking.
  • Customize-able workflows (recruiting stages) for applicants to go through.
  • Great reporting usage and organization.
  • Very user friendly.
  • Overall a great applicant tracking system that allows you to add tons of information and be detailed throughout the hiring process.
  • The reporting could be better, not as many options as I would like. For example, you can't see when an applicant was put in a certain stage in your recruiting process. And it wont let you see how many people you hired in the last 90 days, it will only show people you hired who APPLIED in the last 90 days.
  • Would be nice if they let us organize workflows and email templates based on location or recruiter (not all locations use the same email formats)
I think it is great for any company all in all. I don't see any instances where it would not be helpful. You can have many users and you have multiple options for purchase based on your budget and needs.
November 01, 2018

Simple and Easy Solution

Kendra Holybee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using JazzHR across the entire organization.

The problems it is resolving right now:
  1. Paperless applications, no more storing applications
  2. Easily view and keep accountable hiring managers to the recruiting process
  3. Easily post and remove jobs in the minute
  4. Create standard workflows
  • Simple user interface
  • Simple workflow and setup
  • Simple user management
  • Job Requisitions. They do handle approvals, but for a true recruiter we need more than just an approval.
  • Bulk actions be made available to the recruiting user also
  • Applicant account. It would be great to not have the candidate complete the application each time they apply. Allowing them to create a login and store their resume and easily apply.
  • Internal and External Job Postings. It would be great to have an option for multiple job boards
With a smaller organization, JazzHR is a great solve to recruiting needs. For those that are still on a paper application, this system will drastically and instantly create more efficiency.

As an organization grows, so does it's needs for greater metrics. Using requisitions allows for more metrics and insights to assist in staffing and budget planning.
March 20, 2018

Works Well

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used across different departments within the organization. It helps us centralize all the candidate information and applications that we receive for our open positions. It also allows multiple people screen and review resumes/cover letters/applications for a single candidate.

We can also create reports and analyze how well our recruitment efforts are from different sources.
  • Syndicated job postings to different job boards
  • Simplicity
  • Integration with organization's website
  • Customization
  • Automatic screening
  • Emails and notification settings
JazzHR is great for those who are looking for a simple, well-maintained ATS. The support team is quick to respond and they even have a live chat.

The job posting syndication is great, and we like the features to analyze sources. However, we've found that the information isn't 100% accurate.

I would prefer to have more customization available within the system to create different job categories.
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