JDA Software Reviews

17 Ratings
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Score 7.5 out of 100

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Reviews (1-4 of 4)

Anonymous | TrustRadius Reviewer
April 08, 2020

JDA, a complete retail suite

Score 7 out of 10
Vetted Review
Verified User
Review Source
JDA as a retail suite offers many solutions. Each line of business uses a corresponding product, and our client was using JDA Purchase order management, warehousing and demand fulfillment. JDA helps to plan the product demands for futures, manage purchase orders, vendors and stores. It also takes care of internal store transfers and manages warehouse stocks.
  • Easy to understand - Business users can easily understand the product for their daily operations.
  • Good GUI - A nice interface makes it easy to map things and work quickly.
  • Customization - As product buyer, I have the option to customize the solutions per my needs.
  • Efficiency - At times the response time to retrieve the data from DB could be improved.
  • Cheaper pricing - can provide some concession with the pricing.
  • Training - JDA could offer more free training programs.
JDA is good to handle the overall operations of a retail life cycle. I feel JDA is very good at order management, tax invoicing and rebating. Also good at on-demand fulfillment and forecasting. JDA offers customization which helps any business tailor it as they need by simply adding some UI elements and stored procedures.
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Melinda Saternis | TrustRadius Reviewer
October 17, 2019

Gets the Job Done

Score 9 out of 10
Vetted Review
Verified User
Review Source
JDA is currently being used throughout our Distribution Center, Corporate Office and Headquarters. It allows us to search inventory throughout the company and build product information.
  • Attributes
  • Inventory searches
  • Building product information
  • The system itself could use some upgrades
  • There are often delays when moving throughout the system
  • If you're trying to do a large amount of things at one time, it can freeze
It perfect for utilizing inventory search across the company allowing associates to check other stores for merchandise. It also makes building product information easier.
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Anonymous | TrustRadius Reviewer
October 17, 2019

JDA Transports Optimization Initiatives

Score 8 out of 10
Vetted Review
Verified User
Review Source
JDA software is used for Transportation Management, Logistics Procurement, and Data Analytics for strategic decision making as related to those modules used. It was implemented globally as a transparent global logistics solution. It has given insight into the alignment of scenarios that would optimize shipping lanes to consolidate volume. It better aligns the customer service experience contributing visibility to shipment status and proactively serving customer service expectations.
  • Great customer facing implementation team.
  • Predictable and communicated improvement processes.
  • Constant roll out of new features with a strong SIG committee.
  • At times they appear strained on the development side of the house.
  • At times they are to slow at issue resolution even when higher priority, which can impede the business process.
  • Support team is across the pond so reactivity is at times less than expected.
This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.
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Dan Black | TrustRadius Reviewer
October 25, 2017

JDA WMS for 3PL providers

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use JDA warehouse management in our 3PL facilities. Some facilities require a WMS, while others in our network do not as some are light manufacturing rather than warehousing. In the locations where we use JDA WMS, all employees are engaged with and highly utilize the system. We use JDA WMS to manage our inventory and transactions in those facilities.
  • JDA WMS is highly configurable to handle any of our customers' requirements. These configurations do not require customization work, rather setting up the system to allow for customer needs such as processing and reporting.
  • JDA WMS can handle high volumes of transactions well.
  • JDA WMS has a robust and great integration layer which allows for data transfer inbound and outbound from the system.
  • JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
  • JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
  • Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.
JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.
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Feature Scorecard Summary

Custom alerts (2)
7.5
Scenario-based planning (2)
7.0
Resource optimization (3)
6.3
Supply forecasting (2)
8.0
Capacity estimation (3)
9.0
Employee allocation (2)
6.0
Supply network coordination (2)
6.5
Raw material sourcing (1)
6
Supply market analysis (1)
7
Cost analysis (3)
8.0
Expense Logging (1)
6
Order fulfillment optimization (2)
8.0
Return services (2)
5.5
Purchase order generation (1)
9
Purchase order tracking (2)
6.0
Supplier delivery scheduling (1)
8
Pricing and product configurations generation (2)
8.0
Packaging (1)
6
Delivery planning (3)
8.0
Route optimization (2)
8.0
Shipping performance (2)
7.5
Fleet management (1)
7
Automation of warehouse operations (1)
7
Inventory storage (2)
8.5
Stock monitoring (2)
8.5
Inventory tracking (2)
8.5
Warehouse asset management (2)
7.0
Inventory and price forecasting (2)
7.5
Demand signal sensing (1)
8
Demand forecasting (1)
7
Customer analytics (1)
7
Inventory stock optimization (2)
7.0
Sales and operations planning (1)
8
Pricing and promotion tracking (2)
6.5

About JDA Software

JDA Software Group headquartered in Scottsdale, Arizona offers their flagship JDA supply chain management (SCM) system. Presently the integrated SCM solution is billed as 'JDA eight,' a platform integrating over 30 different separable JDA applications to create an end-to-end supply chain solution.

JDA Software Technical Details

Operating Systems: Unspecified
Mobile Application:No