TrustRadius
JDA Software Group headquartered in Scottsdale, Arizona offers their flagship JDA supply chain management (SCM) system. Presently the integrated SCM solution is billed as 'JDA eight,' a platform integrating over 30 different separable JDA applications to create an end-to-end supply chain solution.https://media.trustradius.com/product-logos/Sk/E3/LQINF087C3FL.pngGets the Job DoneJDA is currently being used throughout our Distribution Center, Corporate Office and Headquarters. It allows us to search inventory throughout the company and build product information.,Attributes Inventory searches Building product information,The system itself could use some upgrades There are often delays when moving throughout the system If you're trying to do a large amount of things at one time, it can freeze,9,It allows us to track PO's to find out where missing product might be It helps us keep track of warehouse inventory,7,FileMaker Pro, Amazon Chime, Microsoft TeamsJDA Transports Optimization InitiativesJDA software is used for Transportation Management, Logistics Procurement, and Data Analytics for strategic decision making as related to those modules used. It was implemented globally as a transparent global logistics solution. It has given insight into the alignment of scenarios that would optimize shipping lanes to consolidate volume. It better aligns the customer service experience contributing visibility to shipment status and proactively serving customer service expectations.,Great customer facing implementation team. Predictable and communicated improvement processes. Constant roll out of new features with a strong SIG committee.,At times they appear strained on the development side of the house. At times they are to slow at issue resolution even when higher priority, which can impede the business process. Support team is across the pond so reactivity is at times less than expected.,8,Alignment with customer service programs. Visibility for optimization and transportation cost savings. Vendor performance overviews.,6JDA WMS for 3PL providersWe use JDA warehouse management in our 3PL facilities. Some facilities require a WMS, while others in our network do not as some are light manufacturing rather than warehousing. In the locations where we use JDA WMS, all employees are engaged with and highly utilize the system. We use JDA WMS to manage our inventory and transactions in those facilities.,JDA WMS is highly configurable to handle any of our customers' requirements. These configurations do not require customization work, rather setting up the system to allow for customer needs such as processing and reporting. JDA WMS can handle high volumes of transactions well. JDA WMS has a robust and great integration layer which allows for data transfer inbound and outbound from the system.,JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers. JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care. Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.,9,Having JDA WMS licensed and available for potential customers has greatly helped our sales process. Mentioning that we use this software has kept our company in bids that we otherwise would not have been invited to participate in. Our company went through some attrition, so we had more licenses for JDA WMS than we needed. In that aspect, we were paying too much for the system usage. However, JDA sales worked with us to decrease our licenses to support the smaller number of users that we currently have. Although not monetized, the fact that JDA WMS is customizable to all of our customer needs has kept our clients satisfied with the product and encouraged them to keep our relationships.,Infor,Liaison Cloud Integration
Unspecified
JDA
16 Ratings
Score 7.5 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>

JDA Software Reviews

JDA Software
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Do you work for this company?

Show Filters 
Hide Filters 
Filter 16 vetted JDA Software reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
Melinda Saternis profile photo
October 17, 2019

Gets the Job Done

Score 9 out of 10
Vetted Review
Verified User
Review Source
JDA is currently being used throughout our Distribution Center, Corporate Office and Headquarters. It allows us to search inventory throughout the company and build product information.
  • Attributes
  • Inventory searches
  • Building product information
  • The system itself could use some upgrades
  • There are often delays when moving throughout the system
  • If you're trying to do a large amount of things at one time, it can freeze
It perfect for utilizing inventory search across the company allowing associates to check other stores for merchandise. It also makes building product information easier.
Read Melinda Saternis's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
JDA software is used for Transportation Management, Logistics Procurement, and Data Analytics for strategic decision making as related to those modules used. It was implemented globally as a transparent global logistics solution. It has given insight into the alignment of scenarios that would optimize shipping lanes to consolidate volume. It better aligns the customer service experience contributing visibility to shipment status and proactively serving customer service expectations.
  • Great customer facing implementation team.
  • Predictable and communicated improvement processes.
  • Constant roll out of new features with a strong SIG committee.
  • At times they appear strained on the development side of the house.
  • At times they are to slow at issue resolution even when higher priority, which can impede the business process.
  • Support team is across the pond so reactivity is at times less than expected.
This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.
Read this authenticated review
Dan Black profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use JDA warehouse management in our 3PL facilities. Some facilities require a WMS, while others in our network do not as some are light manufacturing rather than warehousing. In the locations where we use JDA WMS, all employees are engaged with and highly utilize the system. We use JDA WMS to manage our inventory and transactions in those facilities.
  • JDA WMS is highly configurable to handle any of our customers' requirements. These configurations do not require customization work, rather setting up the system to allow for customer needs such as processing and reporting.
  • JDA WMS can handle high volumes of transactions well.
  • JDA WMS has a robust and great integration layer which allows for data transfer inbound and outbound from the system.
  • JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
  • JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
  • Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.
JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.
Read Dan Black's full review

Feature Scorecard Summary

Custom alerts (1)
8
Scenario-based planning (1)
8
Resource optimization (2)
6.5
Supply forecasting (1)
8
Capacity estimation (2)
10.0
Employee allocation (1)
5
Supply network coordination (1)
6
Cost analysis (2)
9.0
Order fulfillment optimization (1)
9
Return services (1)
5
Purchase order tracking (1)
3
Pricing and product configurations generation (1)
8
Delivery planning (2)
8.5
Route optimization (1)
9
Shipping performance (1)
8
Fleet management (1)
7
Inventory storage (1)
9
Stock monitoring (1)
10
Inventory tracking (1)
10
Warehouse asset management (1)
8
Inventory and price forecasting (1)
8
Inventory stock optimization (1)
9
Pricing and promotion tracking (1)
6

About JDA Software

JDA Software Group headquartered in Scottsdale, Arizona offers their flagship JDA supply chain management (SCM) system. Presently the integrated SCM solution is billed as 'JDA eight,' a platform integrating over 30 different separable JDA applications to create an end-to-end supply chain solution.

JDA Software Technical Details

Operating Systems: Unspecified
Mobile Application:No