Jenzabar SONIS

Jenzabar SONIS

Score 7.8 out of 10
Jenzabar SONIS


What is Jenzabar SONIS?

Jenzabar now offers SONIS, a student information system (SIS) oriented around the needs of smaller higher education institutions. Jenzabar supports the former SONISWEB product since its acquisition of original developer RJM Systems in 2015.
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Product Details

What is Jenzabar SONIS?

Jenzabar SONIS is a student information system that helps improve efficiencies for constituents. Designed for smaller or specialized schools, growing institutions, or those with staff constraints, Jenzabar SONIS enables users to manage all aspects of a school’s administrative tasks online and provides integrated services for admissions, registration, grading, billing, course management, and other administrative functions.

Student Information: Jenzabar SONIS provides in-depth insight into students, allowing the user to view and update their biographic records as their academic journey is closely tracked.

Recruitment & Admissions: Jenzabar SONIS provides automation and customization to help the user personally connect with students, increase the efficiency of a staff, and ensure no prospective student falls through the cracks.

Student Billing: Streamline and optimize billing operations and provides students with a wide range of payment options.

Financial Aid: Automate the financial aid process, eliminating hours of tedious paperwork.

Course Management: Jenzabar SONIS provides the learning management resources faculty needs to deliver courses in a way that matches how the modern student learns.

Continuing Education: Jenzabar SONIS features a continuing education portal that allows students and community members alike to access specific “pay courses” without the hassles of the admissions process.

Advancement: Deliver the functionality to formulate and execute development campaigns and engage alumni.

Jenzabar SONIS Features

Student Data Features

  • Supported: Student Attendance Tracking
  • Supported: Student Health Information
  • Supported: Grade Book Management
  • Supported: Student Background Records
  • Supported: Student and Parent Portal
  • Supported: Transcript Management

Student and Faculty Administration Features

  • Supported: Integrations with 3rd-Party Education Technology
  • Supported: Online Registration Management
  • Supported: District Communications, such as messaging and alerting
  • Supported: Roster Management
  • Supported: Platform Customization
  • Supported: Teacher Self-Service
  • Supported: Student Data Security
  • Supported: Community Support
  • Supported: Class Scheduling
  • Supported: State and National-level Reporting
  • Supported: Compliance Support
  • Supported: Teacher and Parent Mobile Application

Additional Features

  • Supported: Engage students and applicants with personalized, automated communications
  • Supported: Securely manage student data and share academic records with one centralized database
  • Supported: Make data-based decisions with advanced query tools and pre-configured reports
  • Supported: Connect anytime from any device

Jenzabar SONIS Video

Jenzabar SONIS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesBuilt-in language translation makes Jenzabar SONIS the perfect choice for schools around the globe.
Supported LanguagesBuilt-in language translation makes Jenzabar SONIS the perfect choice for schools around the globe.
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Reviews and Ratings



(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Our small college uses Jenzabar SONIS daily for student management tasks. Students can see their schedules, required book lists, midterm and semester final grades, as well as fill out course evaluations on the online portal. Since our school is so small we do not utilize the online registration features, but SONIS does have that capability. Faculty can also see rosters, print photos of students, email or text their class or a portion of the class very easily within SONIS. Grades can be exported and imported from most LMS or hand-entered by faculty. SONIS has some LMS features as well, so if you are a very small school it has a lot of fabulous features and can save you the expense of having a separate LMS platform.
  • Great value
  • Built in reports are great, but it also has add on reporting that is fantastic.
  • Hosting they offer is phenomenal nearly no downtime, ever!
  • I wish they would hire more Customer Support.
My main reason for not giving SONIS a 10 is the customer service. Over the years as the company has gotten larger the customer service has gotten slower. Depending on the issue I have had to wait for some unreasonable amounts of time for resolution. Uptime is fantastic, so please expect your servers to be well taken care of and things to run smoothly (if you go with Jenzabar for hosting). But sometimes things go wrong and a report will not function as you expect it to, and sometimes those fixes take a while to happen. For the most part, when things are working, they work very very well and we are happy little staffers.
Student Data (6)
Student Attendance Tracking
Student Health Information
Grade Book Management
Student Background Records
Student and Parent Portal
Transcript Management
Student and Faculty Administration (12)
Integrations with 3rd-Party Education Technology
Online Registration Management
District Communications, such as messaging and alerting
Roster Management
Platform Customization
Teacher Self-Service
Student Data Security
Community Support
Class Scheduling
State and National-level Reporting
Compliance Support
Teacher and Parent Mobile Application
  • The Online Application has helped us gain applicants.
Score 7 out of 10
Vetted Review
Verified User
SONIS is used organization wide, by faculty, staff and students. It is utilized for maintaining student records. Faculty input midterm grades for all students each semester. Faculty also input final grades for all students in SONIS at the end of the semester. I use SONIS on a regular basis to determine course enrollment and student progress toward degree completion.
  • It has an attendance function. It is easy to use this function when needed.
  • It has a function for inputting midterm grades. This is very useful for our students and for tracking academic issues. Input of Midterm Grades is easy.
  • It has a function for inputting final grades. Input of final grades is easy and there is a confirmation when completed.
  • It has a function for course registration. This is menu driven and easy to use.
  • SONIS sorts my advisees by class and then by name. This is NOT useful. There should be an option for sorting by name only. I advise almost fifty students. It wastes my time looking for them in the sophomore listing, then the junior listing......
  • When registration of a student for semester courses is complete, there should be an option to print out only the courses scheduled, NOT the entire page which shows available courses at the bottom.
  • SONIS sometimes kicks me out for no reason.
It is my opinion that SONIS is generally useful for the management of student records, student registrations, and the grading of courses. I use it for these purposes and it generally gets the job done. I am not really qualified to make any determination regarding the suitability of this product for other organizations.
  • Facilitates grade input by faculty.
  • Facilitates course enrollment by students.
  • Facilitates viewing student records and determining progress to program completion.
November 27, 2018

Tools for all Schools

Angela Valentine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Technical College of the Rockies uses Jenzabar SONIS as the Student Information System for the entire school. We used it for managing all student information including address, phone number, demographics, emergency contacts, and enrollment records. We also used it for all of our course records including course schedules, teachers, enrollment and grades. We did not use it for financial records. We imported all of our electronic records from our previous database and scanned and attached student records that had been in printed formats. This allowed us to have all of our student records in one place so we could more easily find both current and historical data.
  • Jenzabar SONIS provides tools for working with individuals from their first request for information through submitting an application, being accepted for admission, enrolling in courses, taking and completing courses, and graduating from the school. The available tools not only provide a way to manage the data, but also for ongoing communication between the school and the prospect/student/graduate.
  • Jenzabar SONIS allows a school the flexibility of enrolling students in individual courses, like you might have in adult education departments, or in programs and courses like you would find for students working on a degree. This flexibility made Jenzabar SONIS a valuable tool for us because we had not only certificate-seeking students but also a large Community Education Department and could use the same software for both.
  • Jenzabar SONIS has the tools to record attendance and grades directly into a gradebook or to import final grades. This allowed us to continue to use our LMS for those teachers who wanted the resources available in that system while letting teachers who just needed a place to store grades to enter them directly into SONIS.
  • The ability to attach pdfs to courses and individual records allowed us to scan many of our cumulative files from our archive and attach them to the alumni records in Jenzabar SONIS. This gave us more accessible, secure storage for our historical records and made it much easier to produce transcripts for alumni.
  • One of the biggest struggles we had with Jenzabar SONIS was trying to figure out the best way to use some of the features. We didn't always understand the table relationships and so wasn't sure how some of our process decisions would affect other areas of data. There weren't any specific guidelines about how the designers expected fields to be used or how data should be entered. We sometimes discovered later that a field we chose to not use in one table made data entry in another table difficult.
  • We weren't ever able to use any of the financial features of Jenzabar SONIS. When we first tried using them there were a lot of things that the software either didn't do well or that took so many steps that our business office staff was frustrated. I think that part of the software has improved but our business office was still not comfortable using it.
  • Report writing was difficult for someone without strong SQL knowledge. We purchased the add-on report writer shortly before I left the school I was at and I believe it will help with that issue but a school who chose not to get that add-on would definitely need someone who knows SQL if they want to be able to generate their own reports.
We often had students who came and took a class or completed a program, left, and then came back for something else at a later time. It was nice to be able to have someone in Jenzabar SONIS with multiple statuses. They could be in as a Student for the current class while still being in as an Alumni for the program they had graduated from.
Most of our programs are set up so the students within that program are all taking the same courses at the same time. The bulk registration feature made it easy to enroll one student and then use that student's enrollment to quickly enroll all of the others in the program. That was a huge time saver.
We had letters and emails that we wanted to send out at specific times in the application process. The Activity tool in Jenzabar SONIS made it easy for us to have some things that were automatically added to a person's record and others that we could add as needed. We could then run timed letters or emails and get our communication sent out.
We had some challenges with Jenzabar SONIS because we have a number of certificate programs that are only one semester in length. We often had students who would complete one certificate (program) in the fall and then complete another one in the spring. Many of the reports pulled data only for the active enrollment so we had to go back and manually pull the data for the enrollment from the other semester if we needed something for the full school year.
  • Jenzabar SONIS was a very positive investment for us. Prior to using Jenzabar SONIS we had two people involved in admissions acitivites: setting up classes, enrolling students, processing applications, etc. We were able to do that with one person when we switched to Jenzabar SONIS.
  • Processing transcript requests was a very time consuming process for us because we had to go to the vault, locate the students paper file, pull it, and then either make copies of it or enter the appropriate data in the student's Jenzabar SONIS record so a transcript could be printed. Because we were able to scan and attach the records to files in Jenzabar SONIS we can eliminate several steps and reduce the time it takes to produce a transcript.
  • Having all of our prospect, student, alumni, and course data in one place as streamlined many of our processes and allowed for more effective prospect tracking.
  • We are able to share enrollment and grade information directly between Jenzabar SONIS and our LMS. That greatly reduced the staff time involved in entering enrollment data in the LMS and then pulling grades and entering them in Jenzabar SONIS.
We changed databases in 2011 because the company we were with was going to quit supporting our software. We evaluated a number of different SISs available at the time and felt Jenzabar SONIS provided the best tools for our school. Most of the others were either geared more for adult education, individual course offerings or for schools that primarily had degree-seeking students. We needed something that could address both needs.We felt Jenzabar SONIS did that best of the ones we reviewed.
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