Name: Jetdocs
Author: Jetdocs

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Innovation Management

Kubernetes Monitoring

Development

Career Center

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Diagramming

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Cryptocurrency Mining

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Enterprise Flash Array Storage

Fraud Detection

IT Asset Management

In-Memory Databases

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

SIP Trunking

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Digital Signage

Email Deliverability

Email Management

Email Marketing

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

SMS Marketing

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Building Information Modeling (BIM)

Construction Management

Homeowner's Association (HOA) Management

Law Practice Management

Legal Billing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

AspenOne Supply Chain Management

Aspen Technology

ReportsNow

FastPIPE

FastEST, Inc.

Document Locator

ColumbiaSoft

Crowdtap

Frosmo

Frosmo Ltd

Aras PLM

Aras Corporation

Azurepath

Azurepath, LLC.

Jetdocs is a collaborative ticketing solution integrated into Microsoft Teams and Slack. According to the vendor, it enables teams to streamline their internal ticketing processes, including approvals, requests, and tickets. The product is suitable for companies of all sizes, from startups to Fortune 500 companies, and is used by various professions and industries such as operations teams, IT teams, customer success teams, facilities teams, engineering teams, legal teams, compliance teams, finance teams, marketing teams, and sales teams.

## Key Features

**Streamline approvals, requests, and tickets across teams**: Jetdocs allows teams to streamline their internal ticketing processes by providing a centralized platform for submitting and managing tickets. It eliminates the need for searching through threads and emails and enables teams to create customizable workflows that efficiently route tickets to the appropriate person or team.

**Maximize transparency and collaboration**: Jetdocs enhances transparency across teams by providing visibility into the status and progress of tickets. It integrates with Microsoft Teams and Slack, facilitating easy communication and collaboration among team members. Users can @mention colleagues to involve them in workflows and track or resolve issues together.

**Effortlessly design workflows**: Jetdocs offers a user-friendly interface and a bot that enables users to design and automate workflows without coding. Users can create no-code workflows to route tickets, requests, and approvals to the right person or team. The platform provides flexibility in building standardized processes while accommodating multiple stakeholders and complex data.

**Track and analyze with activity logs and reporting**: Jetdocs provides an activity log that tracks approvals, comments, and other actions, ensuring a comprehensive audit trail. Users can generate reports and analytics to gain insights into ticket handling, resolution time, agent performance, and more. The platform also offers powerful SLAs (Service Level Agreements) and reporting features to support data-driven decision-making.

**Seamless integration with Microsoft Teams and Slack**: Jetdocs seamlessly integrates with Microsoft Teams and Slack, enabling users to create, submit, and manage tickets directly within their preferred collaboration platforms. This eliminates the need to switch between tools and enhances collaboration and productivity within teams.

Basic

Bolste

Lua is a mobile-first enterprise communication solution.  It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include:  Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.

Jetdocs

Workflow

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Workflow Software

Jetdocs

Overview

What is Jetdocs?