Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
Starting at $81.85 per month 10 users
View PricingOverview
What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Recent Reviews
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Reviewer Pros & Cons
Pricing
Standard
$8.15
Cloud
per month per user (minimum 10)
Premium
$16
Cloud
per month per user (minimum 10)
Data Center
$44,000
On Premise
per year 500 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $81.85 per month 10 users
Product Demos
JIRA Project Management Tutorial for Beginners (2022)
YouTube
The full overview: Roadmaps in Jira Software
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jira Software?
Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.
Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.
With Jira Software, teams are able to:
- Track versions, features, and progress at a glance
- Re-prioritize user stories and bugs
- Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
- Estimate, track and report on story points; become more accurate
- Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
- Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
- Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
- Flexibly tailor Jira tasks and their workflows to a specific team's use case
- Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default
Jira Software Videos
Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
Show More Jira Software Integrations
Jira Software Competitors
Jira Software Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Jira Software starts at $81.85.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Jira Software are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.
Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.
Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.
Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.
Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.
Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.
Attribute Ratings
Reviews
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March 08, 2024
Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us to customize the information collected from customers and used by your agents by using issue type fields and screens.
It is a very good tool for collaborating with the team, managing the requirements, tracking issues and keeps the account of all the tasks, issues handled by each member of the team.
It is a very good tool for collaborating with the team, managing the requirements, tracking issues and keeps the account of all the tasks, issues handled by each member of the team.
- Project management
- Bug Tracking
- task management
- Customization of workflows as per our requirement in the project
- Automation
- Capacity Planning
- Individual time tracker
- Some of the navigation option could be improvised
Score 9 out of 10
Vetted Review
Verified User
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to communicate asynchronously across large project teams, report our tracking metrics, project-manage, and even plan and develop larger product roadmaps.
- Organization - JIRA is great for being able to organize the scope of major features or product launches in a way that can be visualized across teams.
- Communication - In a remote-first world, JIRA allows you to maintain tight communication and aligned scope even as teams work across time zones.
- Velocity Tracking/Project planning - JIRA allows teams to visualize and understand expectations for when to deliver a project, have insight into project/team/individual capacity, and track work overtime.
- Learning curve - There is a learning curve to working in JIRA, it is not immediately intuitive to a new user. It usually requires a lot of learning in order to most effectively and optimally use JIRA. A lot of it comes with time and experience.
- Lack of standardization - There are a lot of bells and whistles in JIRA. It's really great that you can label or organize tickets in a variety of different ways. It is really up to the organization to create a method of organizing within all of those bells and whistles. This means each time you go to a new organization, there is a lot of overlap, but you are learning a lot of new methods and best practices as well.
- JIRA can be a little bit frustrating and hard to use in terms of the ability to type and format content in each epic or individual story. It's good enough and JIRA has done a lot recently to add integrations (such as Figma) or other ways to link design, but it can be sometimes hard to translate complex requirements into JIRA in a consumable way.
January 08, 2024
Essential software for a project development
Score 8 out of 10
Vetted Review
Verified User
We use Jira Software for an agile methodology. It is used often used for scrum meetings, kanban boards management for daily and sprint tasks, bugs management and analysis.<br>It provides way to communicate between teams and organizations to track the status and observations of the every bug or task ticket.<br>We mostly used for development purposes as to plan, to manage and track the development projects.<br>It widely used in other teams also apart from development team like bug status tracking and software integrations.<br><br>Overall, It is the single tool used for most of the important process in the software fields.
- Bug tracking
- Bug analysis
- Task creation and tracking
- Kanban board
- Difficult to use for first time users
- Lack of demo, It would helpful if they provide info and demo while using
- Sharing comments in the ticket is kept hidden, it will be unknown and not useful for the most of users
November 17, 2023
My Verdict on Jira Software : Should you use it or not!
Score 7 out of 10
Vetted Review
Verified User
Project management. The tickets for a development and testing are mapped as a Jira Software story,easy to track , segment and comment.
- Ticket management
- Defect management
- Business process management
- Effective communication between cross functional teams
- Easy to use
- Project management
- Interactive UI
- Could be a room for improvement towards documents upload and tracking
- More info of the linked ticket
- Could have better UI
- Load time could be enhanced
- Sometimes document upload fails
October 23, 2023
best for tracking everything
Score 8 out of 10
Vetted Review
Verified User
We use Jira majorly for the following
- tracking sprints
- tracking metrics
- tracking all user stories
- tracking all epics
- tracking all bugs
- tracking current status of each Jira task
- creating kanban board and many other types of dashboards for better visibility to end stakeholders
- tracking all stories
- tracking metrics
- tracking bugs
- tracking sprints
- creating dashboards for stakeholders
- many times Jira is in maintenance mode
- many times Jira is slow
- sometimes UI can be a bit confusing
October 06, 2023
Extremely good on workflow monitoring and handy reporting tools
JIRA is being used by multiple departments within IT group. We used it mainly for bug and defect tracking, we also use it to coordinate and communicate tasks within a single or multiple department. It solves the hassle of tracking and documenting our activities and it also enables us to summarize progress and generate reports easily.
- JIRA does particularly well on tasks and activities tracking.
- It allows users to easily incorporate supporting documents with various formats.
- Easy monitoring and summarizing and is also flexible on assigning and commenting on a task.
- Sometimes the software is unresponsive
- I also experiencing some bug occasionally
- Comments are viewed and order historically, hence it's difficult to have context if commenting on older comments
July 19, 2023
Jira - The Saviour of lazy people
Score 9 out of 10
Vetted Review
Verified User
Jira Software is quite helpful in documentation. Business problem the product addresses is that it helps in documenting the changes required to do or are done in other software and it makes sure everyone are on the same page.
- Dcoumentation
- Change Management
- Task Allocation
- Easier UI for beginners to understand.
May 24, 2023
Streamlining Project Management with Jira: A Quick Review of its Features and Capabilities
Score 10 out of 10
Vetted Review
Verified User
Use Jira to store all our Jira tickets related to any software development project or release. This will help aid BA, Testers, UX Designer with status updates, solution design and scheduling associated with it.
- High level overview of all epics and associated jobs
- Tracking and ticket assignment
- Comments from teams
- Different project views on screen - sometimes hard to find the view that you want
- Left hand menu is cognitive overload - look to simplify
Score 10 out of 10
Vetted Review
Verified User
We've been using Jira to track feature releases right from the requirement gathering phase to product delivery. The tasks as part of these deployments are broken down into different levels and accordingly it becomes easier for the team to work on them efficiently. It ca be used by all developers, testers and product managers. Jira is an effective ALM solution that also helps with defect tracking, test case management and more. It provides us various fields while creating issue types that help in setting priorities and criticalities, description, labels, story points, links and more. It's very easy to manage the life cycle of such issue types like create, clone, delete, attaching media, comments, move and more. It helps to keep track of data and work done across feature releases more effectively.
- Feature Release management
- Test case management
- Filtering issue types
- Filtering subtasks is not possible
- A complete ALM solution like Azure DevOps
March 07, 2023
Amazing project manager tool!
Score 8 out of 10
Vetted Review
Verified User
We use Jira in our business process very frequently and is a very effective tool for project management. Collaboration with internal and external parties becomes easy with the same. Ticketing feature is awesome which also displays several fields like TAT, status. Best part is we've integrated it with Slack which is pretty seamless and simple and saves a lot of time and effort simultaneously.
- Ticketing Feature
- Project Management
- Field mapping
- Flexible portal
- Software glitches - sometimes window takes a lot of time to load
- Real time updates needs to work upon
- Integration with other apps can also be worked upon
January 02, 2023
Top tool to create or modify the software features
Score 8 out of 10
Vetted Review
Verified User
Jira is used if want to have some new feature or edit an existing feature in our product. The manager creates a ticket on Jira with all the details of the work that is to be done along with the metadata. Detailed writing can be done by adding images, URLs, etc for the task that is to be done. We developers directly get the email for that particular ticket and we can easily understand the changes to be done and start working as per the priority mentioned by the ticket creator.
- For creating new PRs for new features
- Convey the idea for end user
- Include nitty gritty details of the required changes
- AI based matching with already existing tickets.
- Dedicated sections for particular category
- Auto text completion, text suggestion while creating the ticket
We use Jira for bug/improvement tracking and following Agile Methodology. We create tickets for our development work, plan which tickets to pick in the current Sprint, update statuses as the work is completed, and then get them closed. It also has the option to create team-wise boards which let you track the tickets for the whole team in a single place. This helps manage and estimate the work being done by the whole team. It also gets connected with GitLab so when we push something to Git with the commit message having a JIRA ticket number, the same starts to reflect on the ticket. Along with all this, we can comment and track the history of a ticket which makes things easier to track.
- Helps with Agile Methodology
- Issue/Bug Tracking
- Connects with GitLab
- Can't really think of things that could be improved. UI is already good and it is pretty fast!
May 31, 2022
Great project management solution
My company uses Jira to manage projects, and digital products, create roadmaps, and manage product pipelines, documentation, teamwork, resource management, track issues, and marketing campaigns. We divide our product teams. We really like that it includes scrum boards, and can generate reports, including plugins and integrations with tools like Microsoft Teams, Slack, and GitHub. Jira offers great tutorials and guides that can get your team up and running. It has helped our company tremendously with our workflow and processes.
- Roadmaps
- Integrations
- Scrum Boards
- Can be complicated to use
- Some plugins and integrations do not work well
- Lack of version control
April 14, 2022
Better tracking, traceability, agile view dashboards...
Score 9 out of 10
Vetted Review
Verified User
Good issue tracking tool with all features defined clearly. Also, helps us manage daily agile activities with better viewability. But, can be improved in some areas. Examples: UI is too subtle, search patterns are not good enough, etc. The tool helps in tracking all items individually or separately using dashboards. Helps user manage their work and see live progress within the team.
- Tracking Progress
- Agile
- Dashboard
- Issue Management
- Search Patterns for GRID data does not work.
- UI is too subtle and hence less interesting.
- Finding access groups for particular dashboard URLs is difficult.
March 17, 2022
Jira is great for managing your org's work!
Score 8 out of 10
Vetted Review
Verified User
Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results.
- Simple view to all work in progress
- Easy to update team on status
- Planning made simple
- Loading times
December 01, 2021
Jira Software - the Swiss Army Knife of Software
I have used Jira Software as a core tool to support software development across globally distributed teams for large, complex software deliveries as well as smaller, routine service deliveries. In both cases, we have employed waterfall, iterative or Agile methodologies with Jira Software as our foundation. I found Jira Software added value in every case. Whether using Jira Software manually or vis automation tied to a business requirements system, Jira Software allows all stakeholders to easily get their arms around the work immediately. Near zero ramp-up time, completely intuitive UI/UX, tons of pre-built reports, exceptional dashboards and widgets (including easy-to-read graphics), super flexible tagging and tons of bells and whistles any user can add on - I love Jira Software. In my opinion, no other software comes close.
- Release management
- Tagging
- Process flows
- Collaboration
- Bulk ticket processing
- Pre-built Dashboards
- Bulk ticket creation via import
- Automated reminders for stale tickets
November 20, 2021
JIRA is a definitive in issue tracking software
Score 10 out of 10
Vetted Review
Verified User
We use Jira Software in our product improvement life cycle interaction to observe assignments, bugs, and cutoff times. We likewise use this took in monitoring our inner cycles, demands, and therefore the situation with those tickets. This product is used extensively and takes care of the business problems with errand following for all representatives.
- Work process creation and the board is extremely compelling.
- Simple and instinctive redoing for fundamental necessities.
- Clear perceivability of following of the issues.
- The Kanban board on Jira has bugs and frequently creates blunder alarms, despite the fact that changing a status actually works.
- Follows a portion of the perplexing joining just as movement from large numbers of the distinctive ALM frameworks.
- The reports being produced are not reusable.
November 06, 2021
Best project management tool
Jira Software is being used to place customer's issues and V&V issues from the delivered load or legacy load it is used to track progress of analysis, tracing assignee, providing resolution to issues assigned, used for creating CR, PAR for the further development. Its used across whole IFS (integrated flight systems), it gives a platform for interaction between costumer's and development team. For any organization handling multiple costumer issues this a must Tool.
- Jira Software is bug and Issue tracker , tracks the progress and resolution to the issues parked gives the information needed to the management for tracking progress
- gives multiple tool for task management such as burn-up/down charts, sprint reports, velocity charts, scrum and Kanban boards
- it supports agile development methodology and works best for everyone be it development team V&V team or the management.
- Teams can start with a project template or create their own custom workflow. Jira Software issues, also known as tasks, track each piece of work that needs to pass through the workflow steps to completion.
- Customizable permissions enable admins to determine who can see and perform which actions
- little difficult for newbies to understand
- rooms for improvement in GUI
- sometime lags and delays work progress
October 14, 2021
Jira Software has great features available to fulfill most of the technological needs
Jira Software is being used as a planning and tracking module in our organization, and we have successfully integrated various workflows within the Jira Software to monitor issues and streamline the development environment to cater to any failures. We have created different sets of workflows and software implementation for different teams as per their working requirements and the feature of need base modification makes Jira Software a great solution for multi teams and multi-functional organizations like us. Software availability for different operating platforms is also very helpful it enables us to work remotely without any issues. We have integrated dozens of in-house data sets and applications like Zephyr and Salesforce with Jira Software to customize our working with the module in more functionalized ways. We are using Jira Software in multiple sections of our organization like technology, Marketing and IT, etc.
- Easy customization and integration with multiple applications as per end user requirements.
- Coding is easy for building and maintaining state of the art software.
- Workflow creation and management is great.
- Availability of software at multiple OS platforms.
- Manuals are not easily available for hard core coding and software builds.
August 09, 2021
Review Jira software
Score 7 out of 10
Vetted Review
Verified User
Jira Software is a great interface when it comes to Bug Tracking, centralized usage of board and tasks and gives a better visibility of the tasks which hav been completed, which are in progress, and which would be need attention.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
- It is being used for Bug, Story and Task tracking, whereas it also enabled the team for recording or even finding or tracking bugs.
- These are also being used as a product/project management tool and in turn allow the user when it comes to assignment of the tasks which would require attention.
- It also provides a flexibility of having a kanban board which gives the user with a better vis[i]bility of what has been done, what is in progress and what is still remaining.
- This software is also being used as a scrum software development which is giving one the scope to be fast paced as it has a fixed and focused iteration.
- There is also a flexibility for management as well as tracking of the projects that might support both the traditional as well as agile project management and gives a centralized and customization flexibility.
- There is also a feature enabled in Jira Software for generation of reports like that of the BurnDown Chart, Sprint Chart, Velocity chart etc.
- There are still room of improvements.
- When it comes to using Jira Software in Mobile Phone as web version or as mobile version, it doesn't give a great UI / User friendly experience.
- Follows some of the complex integration as well as migration from many of the different ALM systems.
- The reports being generated are not reusable.
- The UI in the application is a little cluttered and also the filtering is not very convenient to use.
The entire organization uses Jira Software, although to varying levels and in different ways. On my individual team we use it more to plan for upcoming projects and track tasks or bugs. It allows us to not only assign out responsibilities and see their status, but also to determine their priority and also estimate the amount of impact and time the task will take.
- Offers a variety of ways to create dashboards to view projects, boards, tickets, etc based on any number of personal preferences
- Can easily receive notifications regarding a project's progress when the ticket is updated by being a watcher on the ticket
- Offers a robust number of settings for a project board's tickets and how they can be created
- Is best suited for concrete, clear tasks to be assigned and doesn't work as well for more abstract, loosely defined projects
- To create projects with multiple steps, the use of Epics can become clunky and integrating dependencies into the process is not easily done
- It's not terribly intuitive and a new user of Jira Software likely will have a steep learning curve
It is used across all SDLC related projects to track activities and progress of the projects. It is used as a database of all the work we have done in the past and the fixes made. It is used as a goal check and a planner that gives a pretty good estimates revolving around releases per sprint.
- Notifications
- Tagging Users
- Category of activity
- Attachment size
- Need to Learn Advanced Features
- Sensitive to Mistyped keys
July 25, 2021
Jira making workflow management easy
Jira is currently used as our project management and workflow tool. We use it to keep track of where members of the team are on projects, monitor outstanding jobs, and provide detail around expectations and processes. This is used across the whole company and brings visibility to much of the development work on a wide variety of projects.
- Customization of workflows and processes.
- Allows easy access to updates and communication.
- Links well with Git.
- Customization of colors and formatting.
- Easier control over emails being sent.
July 19, 2021
Let Jira Software handle your issues
Jira Software is being used in my organization by all the employees who currently work on projects that require knowledge of business, IT, or finance. It is not a software used by HR, accountants, etc. Jira Software is used to track the tickets that have been created for the IT development project. These tickets can be categorized neatly into categories/labels like bugs, regression, automation, interfaces, etc. It's easy to track the status of these tickets and make attachments like Word documents or videos. You can see whom something is assigned to. Additionally, once the ticket is deployed in a live environment, you can see the versions (used by developers).
- Easy to create and use labels to distinguish types of tickets in IT projects
- Easy to track the status of tickets
- Easy to create dashboards for management on the status of IT projects
- Developers and analysts can see transparency of code versioning in Jira Software
- If Jira Software is used more efficiently with other interfaces (e.g., Service NOW), it can be a big win
June 11, 2021
Jira review
Jira Software is typically used within regulatory and post market surveillance. In our Regulatory Affairs Quality Assurance department of quality world, it is necessary to track defects / issues and take necessary action based on the investigations. This is where Jira comes in. It is one of the defect / issue tracking software / applications used in our org.
- Customization - Allows customization as per requirement.
- Differentiation of elements.
- Clear visibility of tracking of the issues.
- Automation.
- Better UI.
- Better integration capabilities.