#1 most frequent
United States of America
66.2%757 installations of 1,143
What is Jira Work Management?
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
Categories & Use Cases
Top Performing Features
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.7
Quotes/estimates
Ability to create, manage and send project fee proposals to customers
Category average: 7.7
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.8
Areas for Improvement
Budget and Expense Management
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Category average: 7.7
Document Management
Document management provides for centralized management of all project documents.
Category average: 7.9
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 7.6
Who Buys & Uses Jira Work Management
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
7.9%90 installations of 1,143
#3 most frequent
Canada
5.2%59 installations of 1,143
Backbone of our team
Use Cases and Deployment Scope
We use Jira to log and organise all tasks and track progress through the To do, In progress, and Review stages, all the way to Done. The organization allows us to break down tasks to be manageable but keep track of the overall progress of the entire project and across multiple projects and teams.
Pros
- Organisation.
- Progress Tracking.
- Task assignment.
Cons
- Automatic resource allocation.
- Automatic stakeholder notification of changes to project timelines.
Return on Investment
- Client satisfaction went up due to better in project progress tracking and reporting.
- Team satisfaction scores went up due to better task definition.
- Project timelines were often met due to more accurate estimates and realistic plans.
Usability
Alternatives Considered
Asana and Microsoft Project
Other Software Used
Atlassian Confluence, Figma, Laravel PHP Framework
Jira Work Management - Iffy For Marketing Teams
Use Cases and Deployment Scope
Our marketing team has used Jira Work Management to project manage the creation of deliverables for marketing campaigns. The tool is used among teams in one business unit to organize work, repeat regular tasks, and communicate about ongoing projects.
Pros
- Repeatable tasks
- Kanban approach to organized work
- Commenting and collaboration
Cons
- Task updates are manual
- Lacking automation and AI-driven features
- Limited flexibility in an administrator-led instance
Return on Investment
- For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
- Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
Usability
Alternatives Considered
ClickUp, Asana, Trello, Adobe Workfront and Smartsheet
Other Software Used
ClickUp, Asana, Smartsheet
Robust realiable and a cornerstone for successful work management
Use Cases and Deployment Scope
Robust, intuitive and constantly developing. We have thoroughly enjoyed working with Jira Work Management, as our one source of truth for project management. It has significantly made it easier to get a better overview, and set prioritizations right for critical projects. If you are also integrated to the overall Atlassian ecosystem, this is a no brainer to have.
Pros
- Task Management
- Labelling
- Prioritization
Cons
- You do need to ensure you have an overall strategy for Atlassian, otherwise you risk just making this a place to document things with no proper strategy
Return on Investment
- Significant increase in delivery time
- Increase in predictable forecasting
- Increased internal satisfation
Usability
Alternatives Considered
Asana, Microsoft Teams and monday.com
Other Software Used
Personio, Sympa, Teamtailor
Jira A dynamic project management platform
Use Cases and Deployment Scope
Atlassian's Jira is a potent tool for managing tickets and projects. The portal is incredibly stable and easy to use. There are two versions available: cloud-based SaaS and on-premises data center. India is now home to Atlassian data centers. Therefore, the Jira SaaS platform can also be used to meet regulatory obligations. Agile project management frameworks such as Scrum and Kanban are used with Jira. Jira has excellent ticket management features. You may construct your change management process by using automation workflows.
Pros
- Jira is easy to deploy
- User Interface is easy
- Jira reports can also be exported to excel
Cons
- Notification features are less preferred by users due to their complexity
Return on Investment
- Very Affordable
- Save time in project management
Usability
Alternatives Considered
ClickUp
I love Jira Work Management
Use Cases and Deployment Scope
We use Jira Work Management to organize each product pod's sprints as well as to organize product discovery. Each pod has a backlog of tickets that includes background, acceptance criteria, and deliverables so that we know what's happening, how it happened, and when. Using this system has really increased our productivity.
Pros
- Managing product delivery tickets
- Managing customer support tickets
- Delegating tasks to team members
Cons
- creating a ticket as a follow on of a ticket that's already complete
- going back to review what happened in the previous sprint
- sprint retros
Return on Investment
- Tasks are organized with less meetings
- We can easily shift priorities quickly and communicate it to the team
- Tasks that are not ready to be done are easy to identify so that we can get more context
Usability
Alternatives Considered
monday.com and Basecamp