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Jira Work Management

Jira Work Management
Formerly Jira Core

Overview

What is Jira Work Management?

Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams…

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Recent Reviews

TrustRadius Insights

Jira Core has proven to be a game changer for many companies, providing them with the ability to effectively track activities, projects, …
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TrustRadius Insights
TrustRadius Insights

All the Information in Your Hands

10 out of 10
December 05, 2022
There are several use cases in business problems that can be applied, since personally I use it to create a product backlog and a sprint …
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Jira for Marketing Teams

7 out of 10
March 24, 2022
We use Jira Work Management (Jira Core) as a task and project management tool for the marketing team. In it, we centralized all the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (17)
    9.1
    91%
  • Support for Agile Methodology (17)
    9.0
    90%
  • Task Management (17)
    9.0
    90%
  • Resource Management (17)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Jira Work Management

Jira Work Management

N/A
Unavailable

What is Jira Work Management?

Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

Jira Software

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$81.85
per month 10 users
What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Trello

Trello

$12.50
per user/per month
What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and…

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

8.3
Avg 7.4
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Product Details

What is Jira Work Management?

Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.

Currently in Beta is Jira Work Management, the next evolution of the product. The tool includes calendar, task management, timelines and boards, supporting approval workflows and creative productions, and campaign organization.

Jira Work Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.

Reviewers rate Team Collaboration and Timesheet Tracking highest, with a score of 9.1.

The most common users of Jira Work Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(163)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jira Core has proven to be a game changer for many companies, providing them with the ability to effectively track activities, projects, and the efficiency of their workforce. Users have found that Jira Core is particularly useful in managing tasks and work in both current and upcoming quarters, offering visibility and transparency to the workflow. With its flexibility, users have configured Jira Core to track requests, manage service desks, and monitor time spent, leading to better time and money management. In addition, Jira Work Management serves as a planner and tracker for large-scale projects, bug tracking, and monitoring work execution. This software enables collaboration among different business teams by providing wider visibility and an efficient workspace for project organization. Users appreciate the integration of Jira with Slack, allowing for easy notifications without having to open the software. Furthermore, Jira and Confluence are utilized to organize meeting notes, documents, and processes, ensuring that everyone is in sync and able to access information easily. The software plays a crucial role in managing workflows between teams and across time zones by serving as a project management and communication tool. Its versatility is demonstrated as it assists users in addressing various business problems such as website design, marketing strategy development, and aligning global business processes. Moreover, Jira proves useful beyond the DevOps team, providing visibility and an overview of projects by enabling users to organize tasks and track requests. It is also employed as a centralized task and project management tool by marketing teams who benefit from its integration capabilities with development teams. Lastly, Jira serves as a ticket management tool for raising requests and addressing roadblocks within IT teams by facilitating communication and resolution.

User-Friendly Interface: Many users have found the product's user interface to be friendly and intuitive, making it easy to navigate and use the product effectively. This positive sentiment was expressed by a significant number of reviewers, highlighting the widespread appreciation for the seamless and efficient workflow promoted by the interface.

Helpful Knowledge Base: The knowledge base provided by the product has been praised by users for its helpfulness in providing information and resources. Several reviewers have mentioned how this feature enhances their understanding and usage of the product, indicating its value in supporting users' needs.

Versatility and Scalability: Users have commended the scalability of the product for different uses and projects. Its versatility and adaptability were highlighted as key strengths, with many reviewers expressing satisfaction with its ability to cater to varying requirements. This feedback reflects a consensus among users about this aspect of the product.

Complex Reporting Functionality: Some users have found the reporting functionality of Jira to be too complex for average users. They expressed a desire for more information on managing different dashboards and suggested that it needs to be simplified.

Difficult Graph Creation: Several users mentioned that creating graphs in Jira is not easy and suggested the need for a simpler way to do so. They feel that the current process can be improved to make it more user-friendly.

Overwhelming Options and Menus: Many reviewers pointed out that Jira has so many options that it is easy to get lost. They suggested the need for simpler menus and a streamlined interface to help navigate through all the features more easily.

Users commonly recommend the following about Jira:

  1. Explore all available features: Users strongly recommend taking the time to explore all the available features of Jira. They find Jira to be comprehensive and time-saving, helping manage business processes effectively. It is considered user-friendly and easy to use, making it suitable for project management in organizations that work in agile methodology.

  2. Consider additional open-source tools: While Jira is highly recommended, some users believe there are better alternatives for managing technology projects. They suggest using Jira along with other open-source tools that offer similar features. This can provide a more robust solution for project management.

  3. Utilize Jira Core for specific needs: Users recommend utilizing the Jira Core platform for organizing project scheduling and task distribution, as well as locating and solving project management problems. They praise its excellent customer service and technical support. Additionally, Jira Core is recommended for agile project and task management, highlighting its economical cost plans and suitability for application development.

Overall, users recommend using Jira for its comprehensive functionality, ease of use, great interface, and seamless integration with other software. However, they also acknowledge that smaller organizations may benefit from simpler alternatives, even though Jira has a lot of power and customization options.

Reviews

(1-17 of 17)
Companies can't remove reviews or game the system. Here's why
March 11, 2024

The best work management tool for support tickets

Verified User
Employee in Sales
Apparel & Fashion Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited scenario: Since I'm an user if u need any access to any of the software or if I'm not able to login to any of the software due to any issues. I can raise the request on JIRA. The ticket will be allocated to the concerned team. Then the concerned team will work on it to close the issue & update the same on the JIRA.
December 05, 2022

All the Information in Your Hands

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Doesn't necessarily need to be implemented in complex projects. Regardless of field, it will help organize teams. It is very useful for the scrum team, since it has different names than the tickets depending on the focus it will have, example: spike for when it will be to study. At the first moment of using it, the software is difficult to understand, but once it is used consistently, it is very easy to implement and use on a daily basis.
December 02, 2022

The go-to tool for Project Management

Verified User
Employee in Product Management
Information Technology & Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For use as a Project management tool, Jira has the go-ahead. It can provide a good space to manage and track tasks by assigning them to the people and deciding the priority.
When it comes to communicating a Roadblock, Jira doesn't provide a separate highlighted feature for it, we will have to write it down in the comment section and somebody has to read it, like how we have a separate section for brainstorming, development, and production, there should be a section for roadblock also.
June 01, 2022

See and manage all your project information at a glance with Jira Work management

Verified User
Administrator in Human Resources
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Jira work management represents the solution that allows business teams such as Finance, sales or marketing to collaborate with technical teams within Jira. It has so many features like the List view, the Calendar view, the Timeline view, the Boards, Workflows, Forms, Project templates, Dashboards and reports and automation. Jira Core is very well capable of increasing productivity of the teams through centralization of information through these different types of views and the automation allows the teams to invest less time in configuration and more time in execution of work.
April 28, 2022

My experience with Jira Work Management

Oscar Barahona | TrustRadius Reviewer
Oscar Barahona
Product Manager
AdsLive Media (Marketing & Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Jira Work Management has been well suited to obtain complete data on how much time is taking for each task to be completed. A detailed journey of each proyect cicle by allowing us to understand the challenges and opportunites each worker was able to solve and achieve. A better understanding of how efficient or not is the current work flow and how to improve it.
March 26, 2022

Better than other tools but active usage is problem

Hemant Joshi | TrustRadius Reviewer
Hemant Joshi
Vice President Of Product Management
KredX (Financial Services, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Jira is used for project management. The major issue is users not updating the tasks regularly. That causes stale information and inaccurate charts. This reduces its active usage. Especially when there is no dedicated project manager or product owner.
March 26, 2022

If your engineers ask, say yes.

Verified User
Director in Other
Internet Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The main driver for using this is if your engineering and/or product team comes to you and says it is needed. Ultimately you want to make your team more effective and efficient and if this tool is identified by them as the one to use, then that should be all you need.
March 26, 2022

automation workflow

DK
Deepak Kumar
Marketing Manager
Rckcofficial (Education Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
With Jira Service Management (Jira Service Desk), the biggest advantage is the ability to easily follow up and fix any issues that are raised. I also like that I can create different entry points (customers, partners, internal users, ...) and different types of requests (like product changes, feedback, product bugs or issues, operational requests, ...) and I can have different workflows for each request type. The customization and integration options are really powerful and the flexible workflows are a big plus for the product.
March 26, 2022

Jira- The Guardians of Issue

Verified User
Consultant in Information Technology
Retail Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is best for the projects where the users and related people of the projects are working on the same piece of work from different parts of the world. It can be called a common platform where people from different parts of the world can share their updates on the same platform. It's the best tool to track all the issues encountered in the project.
March 26, 2022

Jira Core review on capabilities for managing cross-functional projects

Verified User
Contributor in Product Management
Online Media Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use it for managing task planning and reviewing their status between the teams as it moves through the execution phases. We use it in addition to Asana because some functionalities are visually more powerful in Asana, but at the same time, Asana lacks some of the organizational features and integration that Jira has. Hence our internal solution is dependent on using both Asana and Jira together, with Jira being the stronger of the two. However, based on your organizations' workflow, either could suffice but I'd give higher preference to Jira for the feature set it carries.
March 25, 2022

Jira Work Management Review

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited for project management for the development team and where collaboration with other departments can be done easily when wanting to connect for report issues and get follow-ups. Otherwise, we are using Asana for project management, timelines, and collaborating with the dedicated resources and the customers.
March 24, 2022

Jira for Marketing Teams

Verified User
Manager in Marketing
Information Technology & Services Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I believe that Jira is a bit too robust a solution for non-technical teams that have never had contact with task and project management tools. Which ends up requiring more adaptation and a longer learning curve when compared to technical teams that are already more familiar with all Jira features and specifics.
March 24, 2022

Great for team collaboration

Verified User
Employee in Professional Services
Management Consulting Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It’s well suited for longer projects from 3-6 months where you are working across several departments (Operations, IT, other management). It’s useful for communication and checking in on timelines. It’s less useful for weekly or daily touchpoints where you are really getting into detail on action items. We usually used a manual roadmap for that.
March 23, 2022

Robust platform that can break down silos and give all levels visibility into current and future work.

Verified User
Project Manager in Information Technology
Financial Services Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for agile teams of 4 or more that need to collaborate and communicate on projects, tasks, and bugs. This site works well for managers and individual contributors to gain exposure to details and updates without having to track manually and reach out to partners on projects to get details from them. You can @ mention teammates, mark items as complete, and add sub-tasks. Another great scenario is to utilize this in addition to collaboration platforms, like Teams and Slack. You can connect Jira here and create and add tasks.
March 22, 2022

Jira Work Management, Best Option to achieve a successful project

AM
Alejandro Montes
Team Lead
Lenovo (Computer Hardware, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Jira Work Management adapts very well to the creation of requirements for projects, excellent for defining responsibilities, times, and the status of a task, bug, etc. Its forms cover in detail every space needed to handle issues, including budgets. However, it is not very well suited for data visualization.
December 25, 2021

Straight forward and easy to use project management tool

Verified User
Project Manager in Product Management
Computer Software Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is generally a competent project management tool for any kind of business. However, because it is so similar to Jira Software, I'd suggest it is most useful for software development. It's easy to use this product for teams outside of our engineering department and have it integrate easily with all other teams across the company.
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