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Overview

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

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Recent Reviews

TrustRadius Insights

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users …
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Does the job!

8 out of 10
April 05, 2019
Incentivized
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary …
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Popular Features

View all 6 features
  • Monitoring console (10)
    9.3
    93%
  • Pre-built connectors (11)
    8.9
    89%
  • Support for real-time and batch integration (11)
    8.6
    86%
  • Connector modification (11)
    7.2
    72%
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Pricing

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Jitterbit

$100.00

Cloud
Starting Price Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.jitterbit.com/platform/prici…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per month
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Product Demos

Amplify Salesforce with Jitterbit Integration

YouTube

Jitterbit Harmony Summer Release '14 is here!

YouTube

Jitterbit Solution NetSuite-Shopify Order to Fulfilment Demo

YouTube

Jitterbit Solution Salesforce-NetSuite Quote-to-Cash Demo

YouTube

Jitterbit Speeds ServiceMax Integration with SAP Back office ERP

YouTube

NetSuite Integration - Jitterbit 5 Minute Demo

YouTube
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

8.4
Avg 8.2
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Product Details

What is Jitterbit?

Jitterbit combines APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. This API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market faster. Additionally, Jitterbit's industry experts work side by side with users' companies to accelerate innovation.

Jitterbit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Jitterbit starts at $1000.

Reviewers rate Monitoring console highest, with a score of 9.3.

The most common users of Jitterbit are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users have leveraged Jitterbit to move data between systems such as Oracle DB and Salesforce, NetSuite and Salesforce, and legacy ERP systems and Salesforce. The software has eliminated the need for extensive development in Java or Net, allowing users to efficiently transfer data without writing code. It has proven to be invaluable in managing data flow between multiple systems, ensuring accurate and consistent data across platforms. Users have praised Jitterbit's features such as operation chaining, email notifications for success or failure, logging, scripting, and conditional mapping. Additionally, the user-friendly UI and field mapping tool have been commended for their ease of use and ability to streamline complex integration processes. Jitterbit's capabilities have been particularly beneficial in implementing Salesforce solutions, integrating HR systems with other departments for improved data management, and facilitating seamless sales order and shipping integration for eCommerce sites.

Versatile Data Integration: Users have found Jitterbit to be a highly versatile tool for data loading, mapping, and integration between different systems. Several reviewers mentioned that it allowed them to streamline their data processes without the need for coding, making it much easier to manage and connect SalesForce and NetSuite.

Configurable Logging and Notifications: The configurable logging feature in Jitterbit has been highly valued by users. Many reviewers have mentioned that it provides clear visibility of the progress and any potential issues in running jobs. Additionally, the ability to receive notifications online or via email has helped users stay informed even when they are not actively monitoring the system.

User-Friendly Interface: Reviewers appreciate Jitterbit's user-friendly interface compared to other similar products. Multiple users have stated that it does not require developer skills to utilize its capabilities effectively, empowering non-technical users to take ownership of the integration process. This ease-of-use aspect is seen as a significant advantage by many customers.

  1. Migration Issues: Some users have encountered difficulties with migrating updates to existing jobs in production, resulting in duplicated project items that need to be manually removed.
  2. Lack of Error Trapping: Reviewers have expressed frustration with the lack of trapping under-the-covers SOAP errors, such as when a query takes too long in Salesforce. This can lead to partial file pulls without proper failure notifications.
  3. Limited Debugging Capabilities: Several users have mentioned that the software's debugging capabilities are lacking. They suggested improvements such as adding checkpoints to track variables and a debugger, as well as enhancing logging options for better post-runtime review of integrations.

Users of Jitterbit have made several recommendations based on their experiences with the software. The most common recommendations include utilizing Jitterbit for integration needs, having a trained administrator to fully utilize its flexibility, and investing time in understanding the data flow between endpoints. Overall, users highly recommend Jitterbit for mid-size organizations aiming to scale at the enterprise level. They find it simple yet secure, with no hidden gaps or pricing surprises. Users suggest exploring Jitterbit's product offerings by reaching out to their team while taking into consideration the depth of scripting expertise required for Jitterbit developers.

Attribute Ratings

Reviews

(1-24 of 24)
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Laura McDonough, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jitterbit is suited for organizations where you need to move data from one system to another, and/or transform it while doing so. It's great for moving data between popular products in use by many enterprises today including Salesforce and NetSuite. It's also well suited for organizations who cannot afford to keep an integration developer on staff. Since Jitterbit makes available many recipes to map data between popular applications, a well-trained business user could handle many of the configurations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If Jitterbit offers a connector for the endpoint (and it's constantly adding new connectors) then the integration is super easy and can be implemented at very low cost...possibly by in-house IT resources with no developers/specialists. Jitterbit also offers the ability to connect to more generic web SOAP services and API endpoints -- these connections require a little more technical knowledge, but are also very straightforward to set up. Jitterbit can also expose all of the transform operations as its own API endpoint. So if there's a need to execute one of the Jitterbit operations from a foreign system (web site, mobile app, or other systems) it's really easy to expose it as an API endpoint, essentially offering the ability to host an internal or external facing web service for anything that lives within Jitterbit.
Dudu Elmaleh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Suited for any integration project, especially Salesforce integrations. I did not encounter any project we did in the past where Jitterbit could not handle the requirement. It has all the capabilities and options you need, and yet it is still easy to use, easy to install and easy to maintain.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product.

If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
Wendy Hamstra-Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Loading multiple sources, transforming data, moving date from one org to another. We also receive a non profit discount as a university which helps make the tool affordable for us. We are exploring it to move data from our customer relationship management system to our student information system or system of record.
Eli Strong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you need a full dump of a particular object or if you have an import to a single object, the free version of Jitterbit is perfect. If you have a file where some records may already be in the system and some may not, this isn't as helpful.
Travis Terry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have had great luck integrating our databases here which are Oracle and SQL server with Salesforce. Anyone that is looking for a middleware with Salesforce should check this product out! We have also found that we can easily load giant million-record files into database from flat files that couldn't be done nearly as fast as we could through our developers.
March 16, 2015

Jitterbit 5.3 Review

Score 6 out of 10
Vetted Review
Verified User
It seems like if your integration needs are simple, your schemas are stable and well defined or your needs fall into an area where Jitterbit has a connection wizard, then implementation can go very quickly. If you have more complex needs then you may wan to plan for some bumps in the road.
Don Waters | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
If you are looking at standard integration with an existing Enterprise Connector like Salesforce, SAP or Oracle, then this is a great tool. It is a little more difficult when one of the endpoints has some limitations. Our MAS endpoint was problematic, at best. The lack of ODBC updates on that end made for some serious issues. This is not due to Jitterbit, but the MAS product itself, so this is a word to the wise to be sure that all of your endpoints have what you need to get the job done in a reliable and verifiable way. You will need the ability for both endpoints to report back the status of all updates. Without that capability, the job can quickly become difficult. Again, this is more about the endpoints than about Jitterbit, which is a robust SaaS integration platform.
April 11, 2014

Jitters of JitterBit

Score 4 out of 10
Vetted Review
Verified User
The key question would be, does my application fit into a workflow model? If Yes then Jitterbit can help. Standard interfaces such as XML and logging between the various modules would definitely help to understand the jargon given out by Jitterbit. Overall the learning curve is not so steep for Jitterbit.
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