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Jitterbit

Jitterbit

Overview

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

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Learn from top reviewers

Jitterbit iPaaS Review

Rating: 7 out of 10
May 7, 2024
IncentivizedVetted ReviewVerified User
We use Jitterbit for integration projects. Mainly to integrate different systems with each other such as NetSuite, Shopify, MYOB, Database, APIs. The use cases varies from dat...
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Fadi Dagher
Manager - Information Technology
Solutions Architect
United Techno
Jitterbit2 years of experience

Jitterbit - Jack of all Trades, Master of ETL

Rating: 10 out of 10
April 9, 2019
IncentivizedVetted ReviewVerified User
We have 15 Jitterbit projects in production right now (housing about 5 times as many jobs/operations that run at various times of the day/night) and QA/DEV environments that m...
Continue reading
Laura Sponaas
Employee - Information Technology
IT Developer Architect
Herman Miller
Jitterbit3 years of experience

Flexibility and ability for non-technical users to manage

Rating: 9 out of 10
April 8, 2019
IncentivizedVetted ReviewVerified User
We use Jitterbit to manage the flow of data between multiple systems. While managed by one department, it synchronizes data and transformations to support processes across mul...
Continue reading
Laura McDonough, PMP
Executive - Information Technology
Vice-President, Business Operations & PMO
HotSchedules
Jitterbit3 years of experience

Great way to integrated Cloud-to-Cloud or Cloud-to-Onprem

Rating: 9 out of 10
April 8, 2019
IncentivizedVetted ReviewVerified User
We use Jitterbit to sync cloud systems to on-premise systems in a bi-directional way. Specifically, we link Salesforce and Great Plains by integrating Sales Orders, Purchase O...
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Verified user
Vice-President
Jitterbit3 years of experience

Does the job!

Rating: 8 out of 10
April 5, 2019
IncentivizedVetted ReviewVerified User
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary systems.
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Ravi Agarwal
Director - Information Technology
Director of Enterprise Architecture and DevOps
St. Norbert College
Jitterbit5 years of experience

Jitterbit, Easy to use yet effective and powerful

Rating: 8 out of 10
April 3, 2019
IncentivizedVetted ReviewVerified User
We at Uptima are experts in Field Service and Quote to Cash Implementation. When building an end-to-end solution, a reliable integration is a key component. Jitterbit helps ...
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Dudu Elmaleh
Professional - Professional Services
Salesforce Developer
Uptima
Jitterbit3 years of experience

Jitterbit is a huge timesaver

Rating: 10 out of 10
March 30, 2019
IncentivizedVetted ReviewVerified User
I use Jitterbit primarily for the data loading capabilities into Salesforce. Its ability to schedule jobs and store multiple logins and connections has been the big time saver...
Continue reading
Verified user
Director
Jitterbit8 years of experience

Great tool that will have your data in the cloud within minutes.

Rating: 9 out of 10
March 30, 2019
IncentivizedVetted ReviewVerified User
We have always used Informatica for our data integrations—first the on-prem version for many years and recently branching out into the Cloud version as we began our journey in...
Continue reading
Verified user
Manager
Jitterbit1 year of experience

Great program that is easy to use and free for data integrations with Salesforce

Rating: 9 out of 10
August 21, 2018
IncentivizedVetted ReviewVerified User
We use Jitterbit to integrate data between our payroll system, HR Pyramid/PRISM HR, and Salesforce to maintain contact records, accounts records, prospect records, and a few c...
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Verified user
Manager
Jitterbit2 years of experience

Jitterbit for Data Loading

Rating: 9 out of 10
August 8, 2018
IncentivizedVetted ReviewVerified User
We are using Jitterbit to import external data sources into Salesforce. We also use it to move data from one Salesforce org to another. This has helped create a more streamlin...
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Wendy Hamstra-Smith
Administrator - Other
Associate Dean of Admission
Saint Louis University
Jitterbit1 year of experience

Jitterbit from Manual to Automatic

Rating: 8 out of 10
September 15, 2017
IncentivizedVetted ReviewVerified User
It is being used by out Engineering department to push data from Fusion Life Cycle to Netsuite.
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Verified user
Analyst
Jitterbit1 year of experience

Great solution for salesforce admin

Rating: 8 out of 10
April 6, 2017
IncentivizedVetted ReviewVerified User
We use it for salesforce [administration] to try and import/update/amend data en mass.
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James Smith
Employee - Information Technology
Sales & Marketing Operations Manager
Fairsail
Jitterbit5 years of experience

Jitterbit Free is a simple import/export tool

Rating: 8 out of 10
September 23, 2016
IncentivizedVetted ReviewVerified User
The two primary managers and one intern for our CRM use Jitterbit to import and export data. We are using the free version at the moment, but exploring the use of the full ent...
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Eli Strong
Manager - Marketing
Customer Relationship Management (CRM) System Administrator
Avalere Health
Jitterbit2 years of experience

Jitterbit - Finance Processing

Rating: 8 out of 10
December 9, 2015
IncentivizedVetted ReviewVerified User
Jitterbit was used to process royalty statements from multiple licensees. And Jitterbit was used to streamline the data from multiple sources into our database.
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Verified user
Project Manager
Jitterbit2 years of experience

Jittery

Rating: 9 out of 10
November 6, 2015
IncentivizedVetted ReviewVerified User
We are using Jitterbit to Integrate our ERP (JD Edwards) with our CRM - Salesforce.
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Ankur Goswami
Team Lead - Information Technology
Lead Developer
Wilbur-Ellis Company
Jitterbit1 year of experience
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Reviewer Pros & Cons

View all pros & cons
Fadi Dagher
Solutions Architect
United Techno (Computer Software, 51-200 employees)
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Pricing

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Jitterbit

$100.00

Cloud
Starting Price Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.jitterbit.com/platform/prici…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per month
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Product Demos

Amplify Salesforce with Jitterbit Integration

YouTube

Jitterbit Harmony Summer Release '14 is here!

YouTube

Jitterbit Solution NetSuite-Shopify Order to Fulfilment Demo

YouTube

Jitterbit Solution Salesforce-NetSuite Quote-to-Cash Demo

YouTube

Jitterbit Speeds ServiceMax Integration with SAP Back office ERP

YouTube

NetSuite Integration - Jitterbit 5 Minute Demo

YouTube
View more demos
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

7.2
Avg 8.2
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Product Details

What is Jitterbit?

Jitterbit combines APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. This API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market faster. Additionally, Jitterbit's industry experts work side by side with users' companies to accelerate innovation.

Jitterbit Competitors

Jitterbit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Jitterbit starts at $1000.

Boomi, MuleSoft Anypoint Platform, and Informatica Intelligent Cloud Integration Services are common alternatives for Jitterbit.

Reviewers rate Pre-built connectors and Data quality services highest, with a score of 8.

The most common users of Jitterbit are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users have leveraged Jitterbit to move data between systems such as Oracle DB and Salesforce, NetSuite and Salesforce, and legacy ERP systems and Salesforce. The software has eliminated the need for extensive development in Java or Net, allowing users to efficiently transfer data without writing code. It has proven to be invaluable in managing data flow between multiple systems, ensuring accurate and consistent data across platforms. Users have praised Jitterbit's features such as operation chaining, email notifications for success or failure, logging, scripting, and conditional mapping. Additionally, the user-friendly UI and field mapping tool have been commended for their ease of use and ability to streamline complex integration processes. Jitterbit's capabilities have been particularly beneficial in implementing Salesforce solutions, integrating HR systems with other departments for improved data management, and facilitating seamless sales order and shipping integration for eCommerce sites.

Versatile Data Integration: Users have found Jitterbit to be a highly versatile tool for data loading, mapping, and integration between different systems. Several reviewers mentioned that it allowed them to streamline their data processes without the need for coding, making it much easier to manage and connect SalesForce and NetSuite.

Configurable Logging and Notifications: The configurable logging feature in Jitterbit has been highly valued by users. Many reviewers have mentioned that it provides clear visibility of the progress and any potential issues in running jobs. Additionally, the ability to receive notifications online or via email has helped users stay informed even when they are not actively monitoring the system.

User-Friendly Interface: Reviewers appreciate Jitterbit's user-friendly interface compared to other similar products. Multiple users have stated that it does not require developer skills to utilize its capabilities effectively, empowering non-technical users to take ownership of the integration process. This ease-of-use aspect is seen as a significant advantage by many customers.

  1. Migration Issues: Some users have encountered difficulties with migrating updates to existing jobs in production, resulting in duplicated project items that need to be manually removed.
  2. Lack of Error Trapping: Reviewers have expressed frustration with the lack of trapping under-the-covers SOAP errors, such as when a query takes too long in Salesforce. This can lead to partial file pulls without proper failure notifications.
  3. Limited Debugging Capabilities: Several users have mentioned that the software's debugging capabilities are lacking. They suggested improvements such as adding checkpoints to track variables and a debugger, as well as enhancing logging options for better post-runtime review of integrations.

Users of Jitterbit have made several recommendations based on their experiences with the software. The most common recommendations include utilizing Jitterbit for integration needs, having a trained administrator to fully utilize its flexibility, and investing time in understanding the data flow between endpoints. Overall, users highly recommend Jitterbit for mid-size organizations aiming to scale at the enterprise level. They find it simple yet secure, with no hidden gaps or pricing surprises. Users suggest exploring Jitterbit's product offerings by reaching out to their team while taking into consideration the depth of scripting expertise required for Jitterbit developers.

Reviews

(1-25 of 25)
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Jitterbit iPaaS Review

Rating: 7 out of 10
Incentivized
May 07, 2024
FD
Fadi Dagher
Solutions Architect
United Techno (Computer Software, 51-200 employees)
Vetted Review
Verified User
Jitterbit
2 years of experience
View profile
Use Cases and Deployment Scope
We use Jitterbit for integration projects. Mainly to integrate different systems with each other such as NetSuite, Shopify, MYOB, Database, APIs. The use cases varies from data synchronisation, to exposing the organisation's business entities as APIs. Also, lately, EDI capabilities has been added to perform B2B integrations. The platform is able to perform all these types of integrations admirably. Also, since it can be hosted on premise, the platform can easily integrate onpremise and cloud-based systems with no issues

Jitterbit - Jack of all Trades, Master of ETL

Rating: 10 out of 10
Incentivized
April 09, 2019
LS
Laura Sponaas
IT Developer Architect
Herman Miller (Furniture, 5001-10,000 employees)
Vetted Review
Verified User
Jitterbit
3 years of experience
View profile
Use Cases and Deployment Scope

We have 15 Jitterbit projects in production right now (housing about 5 times as many jobs/operations that run at various times of the day/night) and QA/DEV environments that mirror those projects. Currently, these jobs primarily move business data to and from our Salesforce org. We are currently also looking at Jitterbit's API creation and management capabilities for real-time data needs, but have not put anything info production yet... only QA.

Integrations we currently have (Source/Targets):
Oracle ↔️ Salesforce
SQL ↔️ Salesforce
FTP ↔️ Salesforce
Salesforce ↔️ Salesforce
Local File ↔️ Salesforce (Used in Jitterbit Cloud Dataloader for one time import/exports)

Jitterbit Features we Use: *Including, but not limited to the list below*
Operation Chaining
Email Notifications (success or failure)
Logging (WriteToOperationLog)
Scripting
Operation Chunking
Project Variables for source/target credentials
Conditional Mapping
StringToHex/Base64Decode for creation of varBinary SQL data
Get/Set Last Run Time – for pulling only modified records since last successful run
SQL Target Db Pre-script - Include Null Updates
Temporary Storage (for csv files to use further down Operation chain)


Flexibility and ability for non-technical users to manage

Rating: 9 out of 10
Incentivized
April 08, 2019
LM
Laura McDonough, PMP
Vice-President, Business Operations & PMO
HotSchedules (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Jitterbit
3 years of experience
View profile
Use Cases and Deployment Scope
We use Jitterbit to manage the flow of data between multiple systems. While managed by one department, it synchronizes data and transformations to support processes across multiple departments. Our main objective is to create a clear flow of data, ensure the system of record is that data is accurate and consistent across platforms.

Great way to integrated Cloud-to-Cloud or Cloud-to-Onprem

Rating: 9 out of 10
Incentivized
April 08, 2019
Verified User
Vetted Review
Verified User
Jitterbit
3 years of experience
Use Cases and Deployment Scope
We use Jitterbit to sync cloud systems to on-premise systems in a bi-directional way. Specifically, we link Salesforce and Great Plains by integrating Sales Orders, Purchase Orders, and inventory transactions. We also use Jitterbit to connect cloud systems -- specifically, our eCommerce site (Magento and Spree Commerce) with Salesforce around Sales Orders, Shipping Confirmations and Inventory.

Does the job!

Rating: 8 out of 10
Incentivized
April 05, 2019
RA
Ravi Agarwal
Director of Enterprise Architecture and DevOps
St. Norbert College (Higher Education, 201-500 employees)
Vetted Review
Verified User
Jitterbit
5 years of experience
View profile
Use Cases and Deployment Scope
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary systems.

Jitterbit, Easy to use yet effective and powerful

Rating: 8 out of 10
Incentivized
April 03, 2019
DE
Dudu Elmaleh
Salesforce Developer
Uptima (Information Technology and Services, 11-50 employees)
Vetted Review
Verified User
Jitterbit
3 years of experience
View profile
Use Cases and Deployment Scope
We at Uptima are experts in Field Service and Quote to Cash Implementation. When building an end-to-end solution, a reliable integration is a key component.

Jitterbit helps us complete our complete solution delivery with their ability to integrate with various systems (cloud or on-premise), databases and machines. Their strong Salesforce integration capabilities and easy to use wizards are key when implementing Salesforce solutions.

Jitterbit is a huge timesaver

Rating: 10 out of 10
Incentivized
March 30, 2019
Verified User
Vetted Review
Verified User
Jitterbit
8 years of experience
Use Cases and Deployment Scope
I use Jitterbit primarily for the data loading capabilities into Salesforce. Its ability to schedule jobs and store multiple logins and connections has been the big time saver for me and my department. It also allows you to easily store the connections to the files and extracts that you use frequently to make repeatable interactions even easier.

Great tool that will have your data in the cloud within minutes.

Rating: 9 out of 10
Incentivized
March 30, 2019
Verified User
Vetted Review
Verified User
Jitterbit
1 year of experience
Use Cases and Deployment Scope
We have always used Informatica for our data integrations—first the on-prem version for many years and recently branching out into the Cloud version as we began our journey into a Salesforce rollout. It became clear to us IICS was not the right tool for the job with Salesforce or any of our SaaS integrations, so we experimented with Mulesoft and Jitterbit. Over the last year, we have become mostly a Mulesoft shop now, with some of our smaller and less supported apps still leveraging Jitterbit. I would say we are 20% Informatica Power Center, 60% Mulesoft and 20% Jitterbit. Currently, Jitterbit is only used for the smallest portion of our Salesforce integrations, shuttling data back and forth between our internal legacy CRM system and the external Salesforce cloud.

Great program that is easy to use and free for data integrations with Salesforce

Rating: 9 out of 10
Incentivized
August 21, 2018
Verified User
Vetted Review
Verified User
Jitterbit
2 years of experience
Use Cases and Deployment Scope
We use Jitterbit to integrate data between our payroll system, HR Pyramid/PRISM HR, and Salesforce to maintain contact records, accounts records, prospect records, and a few custom objects like benefit records. This is currently a one-way feed into Salesforce, but we are investigating using it to transfer data out from Salesforce to third-party insurance carriers, vendors, and our payroll system. It was originally set up by a consulting firm that helped stand up Salesforce. The UI is extremely user-friendly so that when we need to modify field mappings I can go in as a superuser/admin and confidently make the changes. This is a great program since it's free and has a fairly low learning curve. I'd recommend it for small to medium-sized companies that have limited resources and budget restrictions.

Jitterbit for Data Loading

Rating: 9 out of 10
Incentivized
August 08, 2018
WH
Wendy Hamstra-Smith
Associate Dean of Admission
Saint Louis University (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Jitterbit
1 year of experience
View profile
Use Cases and Deployment Scope
We are using Jitterbit to import external data sources into Salesforce. We also use it to move data from one Salesforce org to another. This has helped create a more streamlined data integration process. It has also allowed us to set up transformations within our data sources. Another use instance is picking up files from our sftp site to prevent manual intervention.

Jitterbit Free is a simple import/export tool

Rating: 8 out of 10
Incentivized
September 23, 2016
ES
Eli Strong
Customer Relationship Management (CRM) System Administrator
Avalere Health (Public Policy, 201-500 employees)
Vetted Review
Verified User
Jitterbit
2 years of experience
View profile
Use Cases and Deployment Scope
The two primary managers and one intern for our CRM use Jitterbit to import and export data. We are using the free version at the moment, but exploring the use of the full enterprise version as an ELT tool.

Jitterbit Data Loader - The best solution for Salesforce data operations

Rating: 9 out of 10
Incentivized
November 04, 2015
SB
Scott Boetig
Salesforce Solution Architect
Perficient (Information Technology and Services, 1001-5000 employees)
Vetted Review
Verified User
Jitterbit
4 years of experience
View profile
Use Cases and Deployment Scope
I've been using the Jitterbit data loader for all my Salesforce data needs for about 4 years. It is far superior to the standard Salesforce Apex Data Loader in so many ways. I know many other consultants in my organization and others who use it to manipulate data in Salesforce.

Jitterbit Great Middleware

Rating: 9 out of 10
July 08, 2015
TT
Travis Terry
Performance Testing Engineer / Front End Developer /System Analyst
Budco (Marketing and Advertising, 201-500 employees)
Vetted Review
Verified User
Jitterbit
1 year of experience
View profile
Use Cases and Deployment Scope
We are using JitterBit on a number of projects. We use it to load data from a FTP directly into Sales Force these daily file loads give people access to the front end we developed on force.com. We also use JitterBit as a middleware for a different SalesForce projects where we load order data from an Oracle DB back up to Salesforce with all the item and tracking information. And lastly we use JitterBit as a Web Service Endpoint that we call from NetSuite do a transformation and load the data back into Salesforce. Jitterbit has taken out a large layer of development in either Java or .Net and just about anyone can move the data with out writing a line of code. Ok so there is still some basic javascript to write to do more custom things with the data but it is very basic stuff.

Jitterbit 5.3 Review

Rating: 6 out of 10
March 16, 2015
Verified User
Vetted Review
Verified User
Jitterbit
2 years of experience
Use Cases and Deployment Scope
We use Jitterbit to connect with and transfer data between certain of our clients' systems with our own SaaS product via web services.

Jitterbit: The best data integration tool

Rating: 10 out of 10
December 04, 2014
Verified User
Vetted Review
Verified User
Jitterbit
1 year of experience
Use Cases and Deployment Scope
It is being used by the IT department to integrate several systems. It reduces tremendously the amount of time we need to spend implementing what Jitterbit already does.

Jitterbit - Power Platform for Integration

Rating: 8 out of 10
December 04, 2014
DW
Don Waters
President
BC Systems Inc. (Computer Software, 1-10 employees)
Vetted Review
Verified User
Jitterbit
1 year of experience
View profile
Use Cases and Deployment Scope
We used Jitterbit Standard Edition for our client to integrate two 2 endpoints. One was Salesforce, a SaaS-based CRM system and the other was Sage MAS 200 ERP (formerly MAS 90). Sales Orders are entered to Salesforce and then upon update are sent to Sage MAS 200 ERP as an import process via the Visual Integrator module. We also have bidirectional update of Ship to Addresses , Customer records, and Item records.

Jitterbit connecting ERP and SFDC

Rating: 8 out of 10
April 30, 2014
CS
Crystal Steinbach, MBA
Digital Communications Professional
Morris Graduate School of Management, Chicago, IL (Management Consulting, 51-200 employees)
Vetted Review
Verified User
Jitterbit
2 years of experience
Use Cases and Deployment Scope
We are using Jitterbit to move data from an old legacy ERP system into Salesforce.com. We are currently using it in our sales and marketing department but we are considering using it as well in our HR department to further integrate data between their systems. Because I pull information from an old ERP system, I do have to manually clean the files before import using Jitterbit. It does take a good deal of time and focus to ensure my imports are going as needed. I would like to see an automatic lookup field in Jitterbit for the Salesforce.com record ID. That would make my imports go much more quickly. I really like the field mapping tool. It's very easy to use and to add various rules and filters. It's a good solution for our needs. It's helpful to have some technical savvy before diving in.

Jitterbit with Veeva CRM

Rating: 6 out of 10
April 12, 2014
Verified User
Vetted Review
Verified User
Jitterbit
0.75 years of experience
Use Cases and Deployment Scope
We have Veeva which is an application on SFDC which is our CRM system. Jitterbit us used as an application for pulling the data to our data warehouse and pushing our updates/data to the Veeva cloud. It is mostly used in the Pharma Healthcare business of Bayer. We migrated to Veeva from Siebel in Jan 2013 and since then we have been using Jitterbit. I have been supporting Jitterbit since 9 months. We have come across many data related issues along with some process related. I can mention the ones which I faced myself and how i interacted with the Jitterbit Support Team. There are issues with pulling the long/free text fields. Also, there was one scenario where null values were being populated instead the actual value. These are all dbUpdate Plugin related issue. The log which Jitterbit creates is not self sufficient neither self explanatory. I think it could give more detailed log for troubleshooting the issue. If the plugin was updated by the Jitterbit team, it was not properly tested and was provided for us to migrate it to our Production environment and it disturbed the whole environment. I think there should be a process in place for validation and verification of any updates given to the customer.
I did work closely with the Jitterbit support team . They are very helpful and prompt.

Jitters of JitterBit

Rating: 4 out of 10
April 11, 2014
Verified User
Vetted Review
Verified User
Jitterbit
1 year of experience
Use Cases and Deployment Scope
Jitterbit was used to automate the ETL engine running across several databases to populate the data warehouse. It integrated very well with the SQL/MYSQL interface and worked seamlessly. It addressed the problem of product integration from various departments and saved company a lot of money as additional manpower was not required. Jitterbit was used only in the IT department.

Can't imagine the amount of data entry without Jitterbit...

Rating: 9 out of 10
April 07, 2014
MT
Mike Turnell
Order Management Specialist
Jive Software (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Jitterbit
1 year of experience
Use Cases and Deployment Scope
We use Salesforce.com extensively, and we have found Jitterbit to be a much easier tool to use than the standard data loader. We use it to mass update all objects in Salesforce (mainly opportunities and accounts) directly from CSV files. Any department that requests data changes in our database technically has use for it, but operations and finance folks are the ones who actually put the program to use. Simply having the object ID gives you the power to automatically update tons of SFDC objects, which saves us a lot of valuable time.

Rapid Data Integration

Rating: 8 out of 10
April 04, 2014
JC
Jules Clement
Business Intelligence Team Lead
Jelecos (Information Technology and Services, 11-50 employees)
Vetted Review
Verified User
Jitterbit
8 years of experience
Use Cases and Deployment Scope
I implemented a data integration project for a client. Jitterbit was used specifically to grab data from all over the world and copy it into a staging database. It had some data transformations, but nothing very complex.
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