GoTo Connect

We originally switched to GoTo Connect from another phone system because they include soft phones (phone app) for free. Our previous company charged us extra if we wanted the soft phones. Since the pandemic our team entirely uses the GoTo Connect app and have all stopped using the desk phones that were originally provided to us.

We have been using GoTo since it was Jive, and we advise all of our clients to use it when they need to upgrade from an antiquated phone system to a contemporary VOIP system. They know a great deal about the things they sell. They helped me discover a solution or pointed me in the correct path even when there was no difficulty.I can use my cell phone to make and receive calls thanks to the system. I can use my cell phone as an extension of my school phone thanks to Go To. Anywhere I have cell service, I may use the all-call system to send and receive pages, answer and make calls, and leave voicemails.

We use GoTo Connect for our VOIP phone system and are very pleased with the voice quality, reliability, cost and service. My business partner and I use GoTo Connect for remote access of our office computers, which is also a good value, very reliable and exceptionally fast (data rate fast).

GoTo Connect is our phone provider and also our text messaging app to communicate with our clients. It is vital to our organization's success. We communicate with our clients and prospective clients dozens of times each day through the text function which allows us to send and receive documents electronically.

Go to connect is a primary mode of communication in our internal organisation functioning we use go to connect to schedule meetings and communicate regarding our designs and production development. We use particularly go to correct for exchanging document notes in collaboration mode so that multiple person of our creative team can work on credit product that is our core of business.

We love the simple to utilize interface, particularly while at first setting up the phone tree. We likewise love the messaging highlight and speak with our clients presumably 60% or more by means of text.

We needed to update and modernize our exiting phone system which was antiquated and didn't provide any modern functions. We needed a system that worked for a staff that was more dispersed and not at their desks much of the time.

We used Goto Connect as complete communication center from calling clients to internal team communication. Virtual mobile number is very good features for us, single number in marketing media yet a team 10-15 people ready response, consumer calling waiting time reduced just by simple putting single number in public domain, Document and real time multiple communication methods used by core IT development team for meeting and production report

I use GoTo Connect to talk to our customers on a daily basis. We receive calls and make calls during our day. We help customers with their accounts and general course information. I use the call queue on a daily basis as well as make inter-company calls.

Our office is fully remote. GoTo Connect allows us to stay on top of phone calls and messages even when we're not at our desks. It is very easy to check voicemails and review missed calls. You can also set Do Not Disturb to silence the app and the desktop handset. Call quality has never been an issue either.

We have a few remote workers that work on different days that answer phone calls for our office, and the phone mapping, as well as scheduling options, make it so easy to set things up and forget about it! We also had an easy time setting up a phone tree that helped direct callers to the correct person for their specific needs within our office.

GoTo Connect is the phone system we use for all employees here at our company. We have phone sets throughout the office and some of our remote employees have phone sets at their home offices as well. We also have the option of using the app on the smartphone which works quite well. This was useful during the start of the pandemic when our office was closed. We also receive voicemails to email via mp3 which is an improvement over our last phone system which was just an analog handset connected to a landline.

We use GoTo Connect (GTC) for communication with our customers. During covid and lockdown rules, we had to work from home. GTC helped us be in touch with our valuable customers as we could make and receive calls through GTC app. We pretty much depended on GTC and use it every day!

We are using GoTo Connect for a UK based landline / VoIP phone service, as well as the virtual meeting functions. Works perfectly for us, as we are physically based in Brazil right now with lots of business though in the UK and other parts of the world.
GoTo Connect allows us easy access from anywhere to the UK number, and seamless integration with Outlook etc.

We use Jive Hosted VoIP across the entire company. It solves so many problems. We now have unification communication across our entire platform. It's especially helpful that it is integrated with our PSA. It is a good thing for us to be seamless.

Previously, I had an aging Cisco SIP solution. There were times when I had hardware failures. My users were without service until the repair part(s) arrived the next day. With GoTo Connect, I have zero issues with hardware. The GoTo Connect team takes care of hard repairs and upgrades and I enjoy a solid cloud-based phone system. When I have users traveling, the mobile app allows the remote users to make and receive calls just like they were in the office. Meetings are a breeze as well. I have dedicated numbers for conference calling.

Soft Phone. We were able to move our operations remotely due to the softphone capabilities and ability to do warm transfers. We are also able to use GoTo Meeting for meetings. However, the only downside to the meeting is that participant has to download the app on their side to use it. It should give an online option so participant should not have to download anything.

VOIP communication. Available on all of our devices no matter where we may be. Excellent service, highly recommended. GoTo purchased the company we were using previously... and this is much better. The quality of calls is outstanding, regardless of cellular or wireless connection. Customer service solves any infrequent issue promptly and satisfactorily. Best service we've had in the past 10 years.

My office uses GoTo Communications/JIVE for our phone systems and fax. Though, the product is has kept pace with my agency, the billing, documentation, and customer service has been a horrible experience. I was told by the previous agency owner to keep them and have been regretting it ever since. I have had to fill out half a dozen documents to transfer everything over. Their process and departments keep screwing up the paperwork. I've had to transfer everything including name of business, phone lines, fax line, caller ID change, timing of calls, etc. all by using separate documents, people and departments. And now I just found out that I've not only been charged for every individual change, but have even been double charged for a phone line change. I was offered way better rates for more lines with other companies, but I decided to stay with GoTo, not knowing how horrific this experience would be. Do yourself a favor, and never sign with this company. They've given me nothing but headaches every time I've tried to contact them. Absolutely the worst company I've ever worked alongside!

I only received calls from people stating they were calling other businesses. The implementation process was terrible as no one reached out to me. When I tried to disconnect service there is no way to reach them or disconnect the service. It was a nightmare.

GoTo Connect is the phone system for both offices where I work. This is the main way we connect with clients.

We started with Jive, and as it transitioned to GoTo Connect, then GoTo Connect we stuck with it. We use this primarily as our main phone system. All incoming calls are routed through the virtual assistant and then into the phone map. I currently have 2 locations where we use the physical desk phones and then multiple users using the phone app. We have 7 physical phones currently. When we started with Jive, we had 2 divisions within the company. A landscape division and a power washing division. We have since sold off the power washing to focus on the landscaping. We have a small office so being able to clearly and easily route the calls with the virtual assistant is a huge plus. During COVID it was easy to have our office staff work remotely as the VOIP phones are easily plugged into any internet source.

We use GoTo Connect daily for our phone system, dial plan, remote calls, and virtual meeting calls. It is essential to our current business and for future expansion in our industry. It seamlessly switches across all the computers and mobile devices that are used for work, meetings, and scheduling. I also appreciate that it integrates directly with other software that we use daily.

We used GoToConnect as our primary phone system across all teams but primarily in our sales and service organizations. It provided a stable inbound and outbound phone medium for our organization. Additionally, it provided call recording and monitoring. We also purchased and used the system's Contact Center functionality. We integrated the call system into Salesforce to increase user productivity.

We currently use it as our VOIP phone option. It was very customizable and allowed me to setup our office pretty quickly.