Jive

I advise to use Jive when you want to share information in your organization easier and faster and you want to have group communication. You can post updates or articles in just one click. Your post will be seen by your coworkers in their timeline and they can also add feedback.

Jive works well for larger companies, it can work best when companies are geographically distributed. If you have a good number of employees, the articles can be a better means of communication than group-wide emails. Your employees can comment, and react to comments and articles without necessarily spamming the whole group like with email. It's less appropriate for smaller teams, there are leaner systems for communicating there.

It allows you to share and collaborate on documents and connect with more effectively with co-workers and stay tuned in what is going on within my organisation. It shares information that is easily compared to emailing something to everyone in my group. I can use see documents from other divisions that are helpful and would not be able to find on the company website.

Jive is an amazing way to share weekly reports/updates. We post weekly Google Analytics Reports, social media engagement stats, and sales updates in a private group for our team. It's a nice way to share updates without clogging up email inboxes. More importantly, the whole team can comment and update the documents. It's also nice to be able to share larger files without worrying about size limits.

The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.

Jive is user-friendly, easy to use and manage as an admin. Having the Jive app makes items easily accessible when your team is not all in the office.

Jive is a great intranet platform and a great place to store critical documents that the whole organizations would need. Jive does not do well with real-time collaborations, it is clunky in that aspect and the implementation of collaboration is too hard to understand for most normal users.

Jive is a fairly effective tool to use for an internal knowledge base and repository of employee-curated content. Group-level permissions are helpful to segment content across large teams. I would not recommend Jive as a blogging platform.

Jive is good for "blasting" a large number of people. Not good for communicating crucial or time-sensitive information. Good for brainstorming with a group. Not good for communicating with specific people.

A mature "customer success" program that includes use-case catalogs, solution roadmaps and prepackaged "accelerator" solutions contributes to high levels of customer satisfaction.

For us we primarily use it for phone support that isn’t used very much and it works well for us. We don’t have a high call volume so for the price and what we need it for it has been a great option.

When it does ring through to me I don’t know that the number is coming from Jive so I don’t know which is a personal call and which is for work.

Jive Team Collaboration is a flexible platform that can be adapted to fit 95% of customer use cases.

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.

Very likely. Jive is great for teams & organisations that are separated by time and/or distance to share information and coordinate effort, planning and thinking. With time spent educating and coaching, it is a much better alternative to email and shared folders. My only concern is that recently there have been signs or at least rumors to the effect that customers need to abide by some minimum threshold for number of accounts, and demonstrate growth potential, or face the risk that licenses won't be renewed. From a business perspective, this doesn't make sense to me because any customer small or large represents revenue, so I'm hoping it is just that: a rumour. I would likely rate it 9 or 10 were it not for this concern (founded or not) that I have for the longer term.

If the need is simply file sharing, then it is not the right application (too complex). If file sharing is the foundation of your collaboration scenarios, then it is a very good application.

Great for collaboration and for sharing, but not for working on the same docs simultaneously or for content management.

It always depends on the needs of the users. Make your users tell you about their issues, their needs and you will understand if implementing jive is worth it. Jive is good when people don't see each other every day if they live in different countries, it is good for cross functional teams, it is good for international project, project shared by different teams. Jive can be also useful for simple project, it can help really any kind of project or teams. At the end it depends on the people and leadership. Make sure you have a strong commitment from the top managers before pushing anything.

Intra organization and team collaboration is a strength. Depending on the type of deployment, the fact that the SaaS model is largely developed makes it relatively easy for organizations to deploy the technology from a IT perspective - there is relatively less need to do deep technical 'add on' build and maintenance work than some other platforms.

Jive is a fantastic tool for publishing content to a company intranet, simply because its publishing capabilities are fairly comprehensive and easy to understand. It supports many types of content, from written to multimedia and offers a variety of layout and navigation customizations. Jive can be used across companies, from engineering to HR to marketing, making communication among departments relatively easy.

Jive is great for people in remote locations to still connect with other employees. it's also great to keep a history of these sorts of discussions for future reference. We use it to ask for solution architecture ideas and potential customer solutions that might/might not work. For example, if the VMWare expert in San Diego sees a question regarding a customer environment that needs software upgrades, they can chime in

As a piece of software, it attempts to solve the problems of internal communications within distributed organisations but the specifics on how it does that should be considered before deciding if it's an appropriate fit.

All companies and ngo's need social business. It just makes sense. Its difficult to think about where it wouldn't work.

It works best in large matrix companies. It's not a system of record and integration with such systems, e.g. SharePoint could be easier

When integrating with other tools Jive is well suited. It provides so many integration points, and we can connect our community with CRM applications, Sharepoint, Office and so on.