Jive

Jive

Score 6.4 out of 10
Jive

Overview

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace...
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Recent Reviews

Jive is great!

10 out of 10
November 06, 2019
We use Jive across our whole organization. We do most of our work through email but needed a phone number for support and other issues. …
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My Jive Review

8 out of 10
July 23, 2018
Across the whole organisation with a focus on day-to-day operational issues and business planning:
  • lateral comms: coordination within and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

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Pricing

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What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Jive Competitors

Jive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Axero, Sprinklr Modern Care, and Microsoft Yammer are common alternatives for Jive.

Reviewers rate Support Rating highest, with a score of 6.9.

The most common users of Jive are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 37)
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Score 9 out of 10
Vetted Review
Verified User
I advise to use Jive when you want to share information in your organization easier and faster and you want to have group communication. You can post updates or articles in just one click. Your post will be seen by your coworkers in their timeline and they can also add feedback.
November 06, 2019

Jive is great!

Score 10 out of 10
Vetted Review
Verified User
For us we primarily use it for phone support that isn’t used very much and it works well for us. We don’t have a high call volume so for the price and what we need it for it has been a great option.

When it does ring through to me I don’t know that the number is coming from Jive so I don’t know which is a personal call and which is for work.
Kevin Van Heusen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Jive works well for larger companies, it can work best when companies are geographically distributed. If you have a good number of employees, the articles can be a better means of communication than group-wide emails. Your employees can comment, and react to comments and articles without necessarily spamming the whole group like with email. It's less appropriate for smaller teams, there are leaner systems for communicating there.
Score 10 out of 10
Vetted Review
Verified User
It allows you to share and collaborate on documents and connect with more effectively with co-workers and stay tuned in what is going on within my organisation. It shares information that is easily compared to emailing something to everyone in my group. I can use see documents from other divisions that are helpful and would not be able to find on the company website.
July 23, 2018

My Jive Review

Score 8 out of 10
Vetted Review
Verified User
Very likely. Jive is great for teams & organisations that are separated by time and/or distance to share information and coordinate effort, planning and thinking. With time spent educating and coaching, it is a much better alternative to email and shared folders. My only concern is that recently there have been signs or at least rumors to the effect that customers need to abide by some minimum threshold for number of accounts, and demonstrate growth potential, or face the risk that licenses won't be renewed. From a business perspective, this doesn't make sense to me because any customer small or large represents revenue, so I'm hoping it is just that: a rumour. I would likely rate it 9 or 10 were it not for this concern (founded or not) that I have for the longer term.
Erica Marois | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Jive is an amazing way to share weekly reports/updates. We post weekly Google Analytics Reports, social media engagement stats, and sales updates in a private group for our team. It's a nice way to share updates without clogging up email inboxes. More importantly, the whole team can comment and update the documents. It's also nice to be able to share larger files without worrying about size limits.
Score 7 out of 10
Vetted Review
Verified User
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
June 04, 2018

Jive Review

Jason Lanier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Jive is a fairly effective tool to use for an internal knowledge base and repository of employee-curated content. Group-level permissions are helpful to segment content across large teams. I would not recommend Jive as a blogging platform.
Score 8 out of 10
Vetted Review
Verified User
Jive is great for people in remote locations to still connect with other employees. it's also great to keep a history of these sorts of discussions for future reference. We use it to ask for solution architecture ideas and potential customer solutions that might/might not work. For example, if the VMWare expert in San Diego sees a question regarding a customer environment that needs software upgrades, they can chime in
February 09, 2018

Jive-n Intranet Platform

Jeffrey Ing | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Jive is a great intranet platform and a great place to store critical documents that the whole organizations would need. Jive does not do well with real-time collaborations, it is clunky in that aspect and the implementation of collaboration is too hard to understand for most normal users.
Score 7 out of 10
Vetted Review
Verified User
Jive is a fantastic tool for publishing content to a company intranet, simply because its publishing capabilities are fairly comprehensive and easy to understand. It supports many types of content, from written to multimedia and offers a variety of layout and navigation customizations. Jive can be used across companies, from engineering to HR to marketing, making communication among departments relatively easy.
Score 9 out of 10
Vetted Review
Verified User
  • If fine-tuned well, Jive can serve as a powerful collaboration/social media site - internal Facebook with customized websites as easy to build as Google Sites, with content storage and search capabilities similar to Dropbox.
    • You can post Office documents easily and best, you can tag them for better search later. My favorite tool is the creation of links to specific tagged content. So if you have 3 documents in the mass of 1000, but only 3 are tagged with "insurance", you can actually create a "insurance" view that filters just for those 3 docs. That view can be linked on the first page, or any page for easy navigation.
    • you can create Jive documents and that's where the endless opportunities are - tables can be used in splitting the content (if you make borders invisible); you can add photos, links, embed YouTube content. Each of the documents are like pages in a website, later capable to link to them.
Anna Stepanenko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
Maxime Guglielmetti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It always depends on the needs of the users. Make your users tell you about their issues, their needs and you will understand if implementing jive is worth it. Jive is good when people don't see each other every day if they live in different countries, it is good for cross functional teams, it is good for international project, project shared by different teams. Jive can be also useful for simple project, it can help really any kind of project or teams. At the end it depends on the people and leadership. Make sure you have a strong commitment from the top managers before pushing anything.
Chris Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Intra organization and team collaboration is a strength. Depending on the type of deployment, the fact that the SaaS model is largely developed makes it relatively easy for organizations to deploy the technology from a IT perspective - there is relatively less need to do deep technical 'add on' build and maintenance work than some other platforms.
Score 9 out of 10
Vetted Review
Verified User
Completely depends on the context of the question and the existence of a clear strategy and plan of attack for collaboration. I'd ask, what's the goal (why do you think you need such a platform), try to understand their goals (ie revenue, productivity, efficiency, innovation etc), and perhaps most importantly, what is their culture. Are they naturally collaborative or hierarchical with a command/control and top down management/leadership.
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