Jive

Jive

Score 6.4 out of 10
Jive

Overview

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace...
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Recent Reviews

Jive is great!

10 out of 10
November 06, 2019
We use Jive across our whole organization. We do most of our work through email but needed a phone number for support and other issues. …
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My Jive Review

8 out of 10
July 23, 2018
Across the whole organisation with a focus on day-to-day operational issues and business planning:
  • lateral comms: coordination within and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Jive, and make your voice heard!

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Pricing

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What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Jive Competitors

Jive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Axero, Sprinklr Modern Care, and Microsoft Yammer are common alternatives for Jive.

Reviewers rate Support Rating highest, with a score of 6.9.

The most common users of Jive are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 33)
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November 06, 2019

Jive is great!

Score 10 out of 10
Vetted Review
Verified User
  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
July 23, 2018

My Jive Review

Score 8 out of 10
Vetted Review
Verified User
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
Score 7 out of 10
Vetted Review
Verified User
  • The effects have been mostly positive as we did not previously have a company-wide tool of this type available to all employees. That's not necessarily specific to Jive as we could have used any tool, but Jive is largely up to the job.
  • The only negative impact has been an occasional poor use of the tool, which has not had the desired effect of a more productive workforce.
  • The ability to share information with third parties outside the company on a limited basis is a plus for collaboration with partners.
June 04, 2018

Jive Review

Jason Lanier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Easier to find information about internal initiatives.
  • Useful for storing content in a shared repository and not on local computers.
  • The notifications system of Jive has prevented errors in executing company policy, based on alerts from Jive to flag new content.
Score 7 out of 10
Vetted Review
Verified User
  • Social collaboration makes everything so much better. Eliminates 75% of email and missed information.
  • Encourages intradepartmental engagement through ease of use.
  • Customization allows for tailored experience and ease of implementation.
Score 9 out of 10
Vetted Review
Verified User
  • Cannot speak for my company but it clearly had the same impact Facebook had on the outside world. It allowed everyone in all of the corners of the company to have a voice, to rate content and comment on existent content, to collaborate better with similar interest users and to develop professionally by better having visibility in what opportunities, classes, seminars are out there.
  • It is NOT SharePoint and SharePoint is NOT Jive! They are different and they should be! There are features that are on the wish list for Jive to mimic from SharePoint and that is fine but the difference is clear and SharePoint will never be Jive in terms of ease of built, usability or collaboration!
Anna Stepanenko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Our phone system runs perfectly due to their awesome customer service. We are able to rely on all the different features that they offer in order to make the experience here are Wеb2win more professional and enjoyable.
  • Jive gives our team a space to collaborate without clogging up our email inboxes. Instead of sending emails to a couple different listserves and having to dig to find certain threads, we can migrate some of those discussions to Jive posts. Similarly, Jive is a space for discussions that falls outside of our normal workflow.
Maxime Guglielmetti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Very hard to get concrete ROI numbers... same for Salesforce or any other tools.
  • Overall positive impact, it trained people to work differently and collaborate. Some people work more efficiently. People need to want the change to get all the benefits from it.
  • The only negative thing I can see is the complexity that those tools bring to the organization. Those tools are very user friendly and people underestimate a lot of things. It is a big mistake. These tools need a serious project team to implement. In some companies, the collaboration topic is a big mess, and so it is frequent that users have to use Jive, Google docs and some others tools. It can be confusing and not productive in the end.
Chris Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Saves time and effort to completion of deliverables (increases productivity or profit as a result)
  • Increased speed and accuracy related to getting answers to questions
  • General increase in openness and access to people and information - creates opportunities for sharing and networking that did not exist before - adding transparency to the organization is a big plus.
Score 9 out of 10
Vetted Review
Verified User
  • Increased productivity (when a defined set of users fully commit to using the platform).
  • Makes it much easier to find people (efficiency).
  • Terrific way to bookmark/like and share corporate content, people and ideas (productivity).
February 15, 2014

Look elsewhere

Score 1 out of 10
Vetted Review
Verified User
  • Employees and partners constantly complained of how slow and clunky it was
  • It offered plenty of ways to interact, but most clients and employees were not willing to take the time to research and learn all the widgets and gadgets
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