Jive Reviews

Returned calls resulting in demos.

Voicemails from prospects with correct contact info.

Makes us seem bigger than we are.

Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.

Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.

Easy team collaboration.

Organized group.

Time management.

Better internal communication, resulting in improved employee engagement

Cost savings, due to no longer paying Dropbox subscription fees for file sharing

Easier sharing across regions, resulting in better customer innovation and collaboration

Accuracy, communication, and accessibility to pertinent information have all improved since the implementation of Jive at my work.

Easier to find information about internal initiatives.

Useful for storing content in a shared repository and not on local computers.

The notifications system of Jive has prevented errors in executing company policy, based on alerts from Jive to flag new content.

The effects have been mostly positive as we did not previously have a company-wide tool of this type available to all employees. That's not necessarily specific to Jive as we could have used any tool, but Jive is largely up to the job.

The only negative impact has been an occasional poor use of the tool, which has not had the desired effect of a more productive workforce.

The ability to share information with third parties outside the company on a limited basis is a plus for collaboration with partners.

reduce email traffic

reduce amount of files/documents scattered & lost across shared drives

increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation

from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)

Our phone system runs perfectly due to their awesome customer service. We are able to rely on all the different features that they offer in order to make the experience here are Wеb2win more professional and enjoyable.

Jive gives our team a space to collaborate without clogging up our email inboxes. Instead of sending emails to a couple different listserves and having to dig to find certain threads, we can migrate some of those discussions to Jive posts. Similarly, Jive is a space for discussions that falls outside of our normal workflow.

Jive has met our needs to have a modern intranet and document storage.

Jive is not being utilized very will due to the clunky collaboration methods and page building.

Saves time/productivity benefits

Brainstorming taking place on Jive leads to successful proposals

It's expensive to use as a SaaS solution

Had a great adoption rate

Where a buyer is looking for a dedicated/single platform in this market, Jive is often the leading choice.

Increased employee efficiency.

Faster SOW generation.

Better document management.

Increased customer collaboration.

Very hard to get concrete ROI numbers... same for Salesforce or any other tools.

Overall positive impact, it trained people to work differently and collaborate. Some people work more efficiently. People need to want the change to get all the benefits from it.

The only negative thing I can see is the complexity that those tools bring to the organization. Those tools are very user friendly and people underestimate a lot of things. It is a big mistake. These tools need a serious project team to implement. In some companies, the collaboration topic is a big mess, and so it is frequent that users have to use Jive, Google docs and some others tools. It can be confusing and not productive in the end.

Saves time and effort to completion of deliverables (increases productivity or profit as a result)

Increased speed and accuracy related to getting answers to questions

General increase in openness and access to people and information - creates opportunities for sharing and networking that did not exist before - adding transparency to the organization is a big plus.

Social collaboration makes everything so much better. Eliminates 75% of email and missed information.

Encourages intradepartmental engagement through ease of use.

Customization allows for tailored experience and ease of implementation.

Cannot speak for my company but it clearly had the same impact Facebook had on the outside world. It allowed everyone in all of the corners of the company to have a voice, to rate content and comment on existent content, to collaborate better with similar interest users and to develop professionally by better having visibility in what opportunities, classes, seminars are out there.

It is NOT SharePoint and SharePoint is NOT Jive! They are different and they should be! There are features that are on the wish list for Jive to mimic from SharePoint and that is fine but the difference is clear and SharePoint will never be Jive in terms of ease of built, usability or collaboration!

jive helps us solve a lot of problems

quantifying ROI is tough, but we're very happy with the results

We've seen success with it

Better project collaboration

Global sharing of learnings and best practices on common problems

Increased visibility of high-performing individuals, regardless of current position within the organisation

Faster solutioning

Greater internal transparency = better culture and values

Increased productivity

Reduced time to market

Innovation

Improve employee engagement and collaboration.

Challenges worth solving. User gets fast ideas for all challenges.

Expedite customer service for external/customer care community.

Yes, it has provided positive ROI.

It has been increased employee efficiency

Good Customer support using various plugins like discussion, blogs, documents, videos, Jive Anywhere etc

Lower customer satisfaction due to some of the limitations in configuration

Better administration controls which help correct issues more efficiently

Poor return on SEO and SEM

Faster case handling

Better customer service

Knowledge management, processing the silent knowhow into tangible and reusable information