JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.
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About JivoChat

JivoChat is a live chat business messenger. Its goal is to help users convert website visitors into customers fast by reaching them through email, website live chat, phone, or social media channels. JivoChat’s all-in-one full-featured communication options aim to help companies make the customer experience seamless with tools like Trigger Chats, Callbacks/Callback Reminders, and Tickets. The mobile apps allows users to engage customers while both are on-the-go.

According to the vendor, it's easy to get started and takes only 15 seconds to set up.

The vendor says JivoChat is easy-to-use from managers’ and agents’ points of view. Whenever users receive a notification, whether it’s from an email, a phone call, or Facebook message, all messages are sent to the agent app. That way, teams can provide rapid care while staying organized from 1 place instead of multiple apps. Users can also monitor their team’s productivity with data reporting to stay on top of support service quality.

Users can integrate Jivo with their CRM and many other apps.

The vendor reports that every month, JivoChat empowers 270k websites and 60k Facebook pages around the world to engage in over 12 million live chats.

JivoChat Screenshots

JivoChat Integrations

JivoChat Competitors

JivoChat Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

JivoChat Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Languages: Belarusian, Catalan, Simplified Chinese, Czech, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Kazakh, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian