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Jobber

Jobber

Overview

What is Jobber?

Jobber is field service management software from the company of the same name in Edmonton, Alberta.

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Recent Reviews

TrustRadius Insights

Jobber is a versatile software solution that property management companies rely on to streamline their maintenance division. With Jobber, …
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Jobber is More Job!

9 out of 10
September 18, 2020
Incentivized
We are using it to assign 'jobs' or tasks completed in the field. Whenever a client contacts us we are sending out someone from our team …
Continue reading
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Reviewer Pros & Cons

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Pricing

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Core

$39 per month

Cloud
Annual Plan 1 user

Connect

$119 per month

Cloud
Annual Plan up to 7 users

Grow

$239 per month

Cloud
Annual Plan up to 30 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://getjobber.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month 1 user
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Product Demos

Jobber | Video Demo | Power-up Hacks by Major League Hacking

YouTube

How to Get Started with Jobber Software Demo

YouTube
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Product Details

What is Jobber?

Jobber is a software tool that helps home service businesses run their operations more efficiently by keeping jobs on track, from the customer’s request to payment. With Jobber, users can schedule jobs, optimize routes, and send quotes and invoices by email or text.

Jobber Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jobber is field service management software from the company of the same name in Edmonton, Alberta.

Jobber starts at $39.

Service Fusion, HouseCall Pro, and ServiceTitan are common alternatives for Jobber.

The most common users of Jobber are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jobber is a versatile software solution that property management companies rely on to streamline their maintenance division. With Jobber, users can easily keep track of open, in progress, and closed ticket items, ensuring no task falls through the cracks. The user-friendly interface and efficient features make it a valuable tool for property managers, providing a good backup in case of disputes. Managers appreciate how Jobber helps with workflow management, scheduling, and keeping everything organized in one central location.

Before using Jobber, many companies struggled with disorganized manual systems that made it difficult to find customers and suppliers. However, Jobber has revolutionized the way these companies operate by offering a department-specific solution that is easy to use and ensures everything is defined and readily accessible. Now, the entire company relies on Jobber as a command center to quickly see what has been done, what needs doing, and plan for the future.

One of the key use cases of Jobber is its ability to assign tasks completed in the field. From filing a request and preparing a quote to scheduling a task and sending out an invoice, Jobber connects all the dots, making the process smooth and highly trackable. Users find it indispensable for route management and scheduling, simplifying complex logistics. The scheduling feature allows for quick and simple entry of recurring jobs, saving time and effort.

Moreover, clients greatly benefit from Jobber's email reminders feature which acts as an important touch point for them. This feature enables users to stay in touch with clients effortlessly while maintaining professionalism and ensuring timely communication.

Jobber proves particularly useful for plumbing and HVAC service companies, allowing them to efficiently track work orders, schedule appointments, provide accurate quotes, streamline billing processes, collect payments seamlessly, and manage client data effectively.

Overall, Jobber has become an invaluable tool for property management companies seeking to enhance their operations by streamlining processes, improving efficiency, and delivering exceptional service to clients.

Assignment Tracking: Many users have found the assignment of jobs/tasks to individual techs feature to be very helpful in tracking the progress of tasks from assignment to completion. This feature allows users to easily monitor and manage their tasks, ensuring efficient workflow and timely completion.

Employee Productivity: Users appreciate how the software enables them to follow employee productivity, allowing them to stay organized and easily access information related to their tasks. Being able to track employee performance helps users effectively allocate resources and ensure optimal productivity within their organization.

Stellar Customer Support: The software has received praise for its stellar customer support. Users have mentioned that they received helpful assistance when needed, indicating a high level of customer service provided by the software's support team. This reliable support system adds value and reassurance for users as they navigate through any challenges or questions they may encounter.

Lack of Data Saving and Offline Capability: Several users have expressed frustration with the software's inability to save data and lack of offline capability. This becomes particularly problematic during data interruptions, limiting their ability to work efficiently.

High Price: Many reviewers feel that the price of the software is too high. They suggest exploring more affordable options, as they believe the current pricing does not provide good value for money.

Difficulty in Cleaning Duplicate Entries: Users have found it challenging to clean up duplicate entries within the software. They mention a lack of merge functionality, which makes it time-consuming and tedious to remove duplicate information from their records.

  • Jobber is highly recommended by users for its ease of use and effectiveness in achieving goals.
  • Users suggest taking advantage of Jobber's free trial to access all features, and they praise the support team for their assistance.
  • It is recommended to consider the premium plan for more useful features.
  • Jobber is recommended for all types of work areas, particularly for managing service appointments, client records, and follow-up processes.
  • Users advise utilizing demos with a sales rep before purchasing, especially for businesses with complex needs.
  • Jobber is recommended for businesses dealing with a large number of employees.
  • Jobber is known for its cost-effectiveness and versatility in any business.
  • Users suggest using Jobber to increase sales, improve service quality, and save time and money.
  • Implementing Jobber into any business is recommended for its efficiency and productivity.
  • Despite some limitations, Jobber is considered worth the price. Suggestions include simplifying the interface and improving the website.
  • Jobber is praised for its continuous improvement and customer support.
  • Exploring other options before choosing Jobber is advised.
  • Recommended uses of Jobber include managing service appointments and client records.
  • While implementation may be time-consuming for larger businesses, it is seen as worthwhile.
  • Jobber's price and ease of use make it a popular choice among users.
  • Users suggest giving Jobber a try due to its helpful features.
  • Be prepared to invest time when using Jobber.
  • Jobber comes highly recommended by users.
  • It is suggested to try out Jobber's free trial to experience its benefits firsthand.
  • Streamlining business operations and improving internal communication are strong recommendations for using Jobber.
  • Users suggest maximizing training and support provided by Jobber for a seamless go-live experience.
  • Before choosing Jobber, users recommend comparing it with other scheduling software options.
  • Jobber is particularly recommended for smaller service companies, while alternatives should be considered for businesses with multiple locations and expected growth.

Attribute Ratings

Reviews

(1-6 of 6)
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Score 2 out of 10
Vetted Review
Verified User
  • In my experience, it caused a lot of frustration from the inability to process a payment when network access is weak, and then may process many times.
  • I think it requires a lot of effort by the users.
  • I found it to be frustrating for tech challenged employees.
Michael Bedell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Jobber saves us minutes to hours every day.
  • The cost of Jobber is quite small compared to the amount of additional revenue it generates through being more efficient.
  • Jobber has allowed us to hyper focus on making as much money as possible.
September 18, 2020

Jobber is More Job!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It definitely improved our business objectives.
  • It helped us streamlined the field process and to look professional before clients.
  • It saved us approximately 50% of our time on admin tasks.
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