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Joblogic

Joblogic

Overview

What is Joblogic?

Joblogic Service Management Software provides a cloud-based system that connects the office, mobile engineers and customers. Joblogic will convert paper forms into digital, helping to keep customer and job information safe and secure.

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Recent Reviews

TrustRadius Insights

Joblogic has emerged as an effective solution for businesses seeking to enhance their job management and costing processes. Users have …
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Pricing

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Basic

£45

Cloud
per month

Premium

£55

Cloud
per month

Enterprise

Custom

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.joblogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How-To Guide | Scheduling Planned Maintenance Visits | Joblogic®

YouTube

How-To Guide | Logging a Job on Mobile | Joblogic®

YouTube

How-To Guide | Creating a Planned Maintenance Contract | Joblogic®

YouTube

Customer Review | Healthcare Matters | Joblogic® Job Management Software (2020)

YouTube

How-To Guide | How to Log a Job | Joblogic®

YouTube

See Continual Improvements with Joblogic®

YouTube
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Product Details

What is Joblogic?

Joblogic Service Management Software provides a cloud-based system that connects the office, mobile engineers and customers. Joblogic will convert paper forms into digital, helping to keep customer and job information safe and secure.

Joblogic Features

  • Supported: Planned Maintenance
  • Supported: Job Tracking
  • Supported: Scheduling
  • Supported: Mobile Engineer App
  • Supported: Mobile Forms
  • Supported: Invoicing
  • Supported: Quoting
  • Supported: Accounts Integration
  • Supported: Asset Management
  • Supported: Mobile Engineer Tracking
  • Supported: Job Costing
  • Supported: Purchase Orders
  • Supported: Stock Control

Joblogic Screenshots

Screenshot of Company DashboardScreenshot of Customer PortalScreenshot of Engineer TrackingScreenshot of Mobile Software

Joblogic Competitors

Joblogic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited Kingdom, United States, Australia
Supported LanguagesEnglish
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Joblogic has emerged as an effective solution for businesses seeking to enhance their job management and costing processes. Users have reported significant improvements in efficiency and responsiveness to customer requirements due to the software's ability to monitor and track jobs effectively. With Joblogic, businesses have been able to upgrade their processes, hardware, software, training, and recruitment, resulting in enhanced responsiveness towards customers. The instant information and updates from field engineers provided by Joblogic enable office staff to promptly address customer inquiries over the phone. Additionally, the software facilitates the creation of quotes, purchase orders, completion of jobs, and seamless integration with accounts software, streamlining day-to-day tasks. Users also commend the comprehensive training and outstanding support provided by Joblogic, ensuring ease of use and confidence in the system. Furthermore, Joblogic's robust reporting capabilities facilitate smart decision-making by seamlessly linking with all clients. Overall, the software has proven to be user-friendly, resulting in time savings for all departments and reducing response times between customer queries and engineer deployment. By eliminating paperwork through its paperless office feature, Joblogic has further streamlined operations while storing a large amount of data that keeps customers up to date with job progress. As a result, businesses benefit from improved customer satisfaction and efficient contract management.

Adaptable and Innovative Platform: Multiple users have praised Joblogic for its adaptability and innovative features, making it easy to navigate. The platform's flexibility allows users to customize the software according to their specific needs, enhancing their overall experience.

Useful Features: Reviewers have highlighted that Joblogic offers a wide range of useful features that are beneficial for managing various aspects of their business operations. These features enable users to effectively streamline processes and enhance productivity.

Responsive and Supportive Team: Customers appreciate the helpful support they receive from the Joblogic team. They have reported positive experiences with the onboarding team, who provide rapid assistance through live chat, phone, or email. Users value the respectful and attentive approach of the support representatives in addressing their queries or concerns.

Errors and Frustrations: Several users have experienced a series of errors with Joblogic, leading to frustration and hindering their workflow.

Lack of Progress and Unhelpful Customer Service: Some users have expressed disappointment with the lack of progress in resolving issues, as promised updates and developments did not materialize. They also found the company behind Joblogic unhelpful, lacking understanding, and providing slow customer service.

Limited Features and Workarounds: Users have found that certain features they desired were not available in Joblogic, requiring them to use workarounds that were often more time-consuming than using alternative software. This limitation has been frustrating for some users.

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